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Professional Summary

Lawyer and certified translator motivated to continually improve professional skills and knowledge to attain increased responsibility and opportunities.

Skills
  • Excellent investigative and reporting skills
  • Analytical
  • Document management
  • Confidentiality
  • Attentive to detail
Work History
Analyst - Discovery Professional II , 06/2019 to Current
J. P. Morgan Chase & Co. Av. Belgrano 955, CABA
  • Member of the Legal Holds Team within Legal Discovery Management (LDM)
  • Submitting, tracking, and facilitating requests to transmit Legal Hold Notifications and identifying, preserving, and collecting data for litigation / investigations.
  • Implementing currently existing process documents and checklists.
  • Continually searching for ways to improve existing processes.
  • Liaison between LDM, attorneys and technology teams, explaining the discovery process and managing expectations for deliverables.
  • Understanding of discovery processes, organization of records and reporting, understanding the basics of a corporation's responsibilities for discovery and regulatory matters.
Paralegal, 04/2017 to 10/2018
Red Bull Argentina Villa Adelina, Buenos Aires Province
  • Liaised between multiple regional regulatory managers (Latin America, North America, Asia Pacific, Russia / CIS, Europe and Middle East Asia) involved in complex legal issues.
  • Monitored, reviewed and reported bills and regulations regarding energy drinks worldwide.
  • Researched and updated all required materials needed for the Government and Regulatory Affairs department.
  • Aided regulatory and legal crews with researching records and documents.
  • Drafted internal regulatory reports and prepared presentations.
  • Created weekly, monthly and quarterly expense reports on Concur (SAP).
  • Created periodic reports for the regulatory department comparing budgeted costs to actual costs.
Paralegal, 11/2012 to 03/2016
Berton Moreno & Asociados Av. del Libertador 498, CABA
  • Corresponded with foreign counsel; monitored foreign trademark practices and procedures.
  • Worked as a team with attorneys and administrative assistants.
  • Translation of contracts, PoAs and legal documents.
  • Managed billable hour tracking and client invoicing.
  • Performed trademark clearance searches.
  • Maintained domestic and foreign trademark portfolios.
Translator and Paralegal, 01/2009 to 12/2010
Sena y Berton Moreno Rivadavia 611, 5th floor, CABA
  • Translated business correspondence and legal documents from English into Spanish.
  • Performed preliminary trademark "knock-out" searches using electronic and online search tools.
  • Assisted attorneys in collecting priority documents, PoAs and evidence.
  • Facilitated communication between domestic and foreign clients, agents and attorneys.
  • Monitored due dates for pending applications and legal proceedings during all phases of prosecution.
Intern / Translator, 03/2006 to 11/2008
La Tierra Como Solia Ser SA Buenos Aires, Argentina
  • Translation and proofreading tourism related texts.
  • Data entry.

Education
Lawyer: Law, 12/2018
Universidad Argentina De La Empresa (UADE) - Buenos Aires
Certified Translator Spanish / English: Translation, 11/2007
Universidad Argentina De La Empresa (UADE) - Buenos Aires, Argentina
  • Coursework in Spanish / English legal translation and interpreting.
Master of Arts: Translation and Interpreting Studies, 2011
University of Western Sydney - Sydney, Australia
  • Awarded College of Arts Dean's Medal for outstanding academic performance.
This resume is created in 7 minutes.
Skill & Professional Profile
  • Proficient with VBA, SPSS, Google Analytics and Python, Knowledge of SAS, SQL, and R
  • Experienced with inter-bank wholesale loans and deposits, data analysis and reporting
  • Skilled SEO-Oriented and digital monitoring research analysis
  • CFA Level I candidate
  • Multilingual in English, French, and Chinese Mandarin
Work History
Content Review Analyst, 03/2018 to Current
Cognizant Toronto, Canada
- Data Process Executive
- Work closely with social media to review and evaluate the suitability of manuscripts, articles, news copy broadcasting in various social media
- Read, analysis and categorize contents data and to detect and correct errors
- Ensure the contents are culturally sensitive to be viewed by customers in various social media
Market Analysis Associate, 10/2015 to 04/2016
Shodoshima Healthyland Co.,Ltd. Kagawa, Japan
  • Managed independent research analysis and reported SMS monitoring results through Google Analytics 
  • High quality outcomes of SEO materials translation in different target languages
  • Introduced and carried out corss-border logistic supply chain communication assignments
Research Project Assistant, 03/2015 to 09/2015
Bolero Lyon, France
  • Conducted daily digital monitoring-data acquisition and analysis through Synthesio, in order to distinguish clientele and industrial market risks
  • Managed database including 1.4 millions data items, proficient to realize data integration
  • Wrote and produced reports independently based on applied data
  • Improved data availability through translating data mining key words into target languages (Chinese to English/French and vice vera)
Inter-bank Account Assistant Manager, 07/2009 to 07/2012
Bank of China Kunming, China
  • Accomplished 30+ Inter-bank wholesale deposits and loans, achieved Best Annual Personnel KPI Accomplishment for two consecutive years
  • Consulted and analyzed incoming  inquires of transactions in Inter-bank exchange rate (Libor/Shibor)
  • Coordinated in plan, launch, follow-up, and coordinated in all processes relevant of fund transactions
  • Developed negotiating ability through offering daily quotations to domestic/foreign clients
  • Well teamwork with Operational /Risk Management Department
  • Prepared punctually  daily/monthly financial statements to Accounting Department
Freelance Translator & Interpreter (Linguist), 09/2016 to Current
Amazon Europe Core Sarl Toronto, Canada
- Translated commercial segments and contents among English, Japanese, and Chinese Mandarin
- Completed backlog of written translations and entered information into digital database
- Authored informational booklet of common phrases and cultural mannerisms to help colleagues during international communications
- Received Outstanding Employee recognition.
Education
Master of Science: Grande Ecole, MSc in Management, Finance, 2013 Sep - April 2017
EMlyon Business School - Lyon
Recipient of Explo'RA Sup Scholarship (Top10%)
One Semester Exchange Study: Financial Planning, Jun 2014 - Dec 2014
Monash University - Melbourne, Australia
Bachelor of Arts: Economics, Sep 2004 - Jul 2009
Minzu University of China - Beijing
Honored Disney International College Program exchange student - (2007-2008), Orlando, US
French Language and Culture Intensive Program: French, Sep 2012 - Sep 2013
Mcgill University - Montréal, Canada
Activities and Interests

PC Game Design – Winner of Vancouver Film School 25th anniversary scholarship for women in game (2012)

Piano - Level 8 of Official Examination by National Music Examination Committee

Voice Acting - Member of StarSound VA association

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Professional Summary
 Customer Service Representative driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Skills
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Creative problem solver
  • Proficient in cash management
  • Strategic sales knowledge
  • Trilingual
Work History
TRANSLATOR INTERPRETER, 10/2017 to Current
CYRACOM Houston, Texas
  • Manages customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Manages high call volume with tact and professionalism.
  • Meets and  exceds service and quality standards every review period.
  • Effectively manages a high-volume of inbound and outbound customer calls.
  • Addresses  and resolves customer product complaints empathetically and professionally.
  • Defuses volatile customer situations calmly and courteously.
CUSTOMER SERVICE/ FOLLOW UP TEAM, 10/2017
ABUNDANT LIFE CHRISTIAN CENTER BROOKLYN, NY
  • Develops reputation as an efficient service provider with high levels of accuracy.
  • Investigates  and resolves customer inquiries and complaints in a timely and empathetic manner.
  • Directs calls to appropriate individuals and departments.
  • Asks open-ended questions to assess customer needs.
  • Composes, types and distributes meeting notes, routine correspondence and reports such as presentations or expense, statistical or monthly reports.
  • Current Spanish Translator volunteer from 2011 to present.
HOME HEALTH AIDE, 03/2015 to 04/2016
ALLEN HEALTH CARE QUEENSBURY, NY
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Provided minor housekeeping and prepared meals and snacks.
  • Helped family members care for the patient by teaching appropriate ways to lift, turn and reposition the patient; advising on nutrition, cleanliness and housekeeping.
  • Maintained a safe, secure and healthy patient environment.

 

CASHIER, 12/2013 to 12/2014
CUCINA PATINA GROUP BROOKLYN, NY
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Education
SOME COLLEGE: PUBLIC ADMINISTRATION, Current
MEDGAR EVERS COLLEGE - KINGS, NY

Fluent in English, Spanish, French and Haitian Creole

This resume is created in 7 minutes.
Summary
Versatile team member who thrives in demanding and dynamic work environments. Enthusiastic and assertive. Unstoppable work ethic.
Highlights
  • Fluent in Spanish & French
  • Published translator
  • Proofreading/editing/research
  • Clear public speaking skills
  • MA Learning & Teaching Spanish as a Foreign Language 2016
  • Excellent communication & interpersonal skills
  • Dependable & self-managing
  • Calm under pressure
Professional Experience
Native English Teacher, 7th - 12th grades 09/2015 to 06/2017 Gredos San Diego Las Suertes High School Madrid, Spain
  • UCETAM English Language Assistant Scholarship Program
  • Lead classrooms of ~30 students, age range 12-19
  • Planned lessons, designed and prepared exams.
  • Created online blog for teachers
  • Organized cultural projects outside of regular curriculum
  • Communicative / cooperative learning
Native English Teacher, 1st , 4th & 6th grades; 10/2013 to 06/2015 Príncipes de Asturias Elementary School Madrid, Spain
  • Spanish Ministry of Education Auxiliares de Conversación Scholarship Program
  • Lead classrooms of ~28 students aged 5/6, 9/10, & 11/12
  • Lesson planning & exam preparation (Cambridge KET, PET & Trinity)
  • Traditional methodology
IT Administration / Logistics 02/2013 to 09/2013 The Rare Wine, Co. Sonoma, California
  • IT Administration & software testing / Logistics, operations & inventory / Executive assistant tasks.
  • Hired to help established and growing company transition technologically
Inventory Control Specialist | Specialist 08/2010 to 03/2013 Apple, Inc. Paris, France, | Santa Rosa, CA
  • Santa Rosa Plaza Apple Store, Santa Rosa, CA 11/2011-03/2013: Store-wide inventory team mentor. Inventory control & store operations.
  • Apple Store Opéra, Paris, France 08/2010 - 09/2011: Sales & customer service. Flagship store, high volume of customers.
French-to-English Translator 06/2010 to 08/2012 Self-employed Paris, France, | Petaluma, CA
  • Restorative justice & legal theory. Please see "Published Translations" below
English & Literature Department Work-Study Scholarship Program 08/2007 to 05/2010 The American University of Paris Paris, France
  • Event organization: lectures by speakers such as Jane Goodall & Alain Badiou; multiple-day literary/theory conferences. AUP "Cahier Series" releases.
  • English TA, pronunciation tutor for English Foundation students
  • Office administration
Education
Master of Arts: Learning & Teaching Spanish as a Foreign Language 2016 Universidad de Alcalá de Henares Alcalá de Henares, Madrid, Spain
  • 10/10 (Outstanding) on Master's thesis entitled: "Las Clasificaciones de la Cultura en las Novelas Gráficas Españolas y su Selección para el Aula de ELE."
  • Alumni blogger on Spanish culture and teaching in Spain. Articles available at franklinstudents.com.
Bachelor of Arts: Comparative Literature | Minor: French Studies 2010 The American University of Paris Paris, Île-de-France, France
  • GPA: 3.588 
  • Honors: Magna Cum Laude
  • Dean's List (Fall 2007, Fall 2008, Spring 2009, Fall 2009, Spring 2010)
  • Honorable mention Sin-Ming Shaw Senior Thesis Award
  • Pi Delta Phi National French Honor Society, only student awarded membership in 2010 graduating class
  • Université Paris-Sorbonne, Lettres et Civilisations, Histoire Contemporaine: 2009 visiting student
Spanish & A+ Technician Training Santa Rosa Junior College: 2009, 2012-2013 Petaluma, California, USA
High School Diploma 2007 Petaluma High School, Rancho Valmora High School Petaluma, California, / Valmora, New Mexico, USA Honor Roll, Physical education award, Analytical writing award
Service & Leadership
Democrats Abroad Spain / Madrid 09/2016 to 06/2017 Official Democratic Party branch for Americans living in Spain Madrid, Spain
  • Membership database management
  • Communications: social media management, email blasts
  • Website content management
  • Technical training
  • Organized coalitions with other American activist groups in Madrid
Translation & Proofreading 07/2015 to Current United Nations Online Volunteer Madrid, Spain
  • United Nations Online Volunteer: translated introduction to UNESCO's Special Issue on the Slave Route Project (forthcoming). Proofread French-English translation for "Panama Country Profile" for the Prison Insider Project. Edited & proofread documents for Women in Europe for a Common Future.
Rock the Vote Spain 08/2016 to 11/2016 Nonpartisan & nonprofit voting assistance organization Madrid, Spain
  • Voting Assistance Officer
  • Organized information & ballot request/drop-off sessions to U.S. citizens studying & residing in Madrid
Equality California 08/2012 to 01/2013 Statewide LGBT civil rights & advocacy organization San Francisco, CA
  • Public outreach research, phone banking for EQCA endorsed politicians across the state
  • IT administration, website/blog content
  • Data entry & some analysis for "The Breakthrough Conversations" statewide education project
  • Presented outreach project to activists visiting from Ecuador
American University of Paris 09/2009 to 05/2010 Writing Lab Editor Paris, France
  • Helped students outline & develop ideas
  • Edited & proofread student essays
Various LGBTQIA Organizations 08/2007 to Current Short-term projects
  • Event organization, round-table discussions, tech/IT, & other tasks. Acropolis, film festivals, Madrid. Paris Centre LGBT. Paris Lesbian & Feminist International Film Festival. Bridges, Santa Rosa Junior College LGBT Club.
Petaluma Health Center 08/2003 to 05/2007 Office Volunteer Petaluma, CA
  • Administrative tasks & patient callbacks
Published Translations
  • 2013-2014 Viticulture Interviews  Example: 2013 "Interview with a Côte-Rôtie Great." Available at www.rarewineco.com​.
  • 2013 "To Punish or to Restore? A False Alternative" by S. Gutwirth & P. De Hert in Civilising Criminal Justice. An International Restorative Agenda for Penal Reform, pp.287-314. Waterside Press.​
  • 2012 "Deleuze and the Maiden" (Ghostwriter) by  L. Desutter in New York Law School Law Review, vol.57, pp.125 - 135. Available at www.nylslawreview.com.​ 
  • 2011 "Piracy as Method: Nine Theses on Law and Literature" (Ghostwriter) by L. Desutter in Law & Humanities, issue 1, vol.5, pp.63-72. Available through EBSCO Host. 
Skills & Interests
  • Competitive Soccer since 1994: 2015-2017: fútbol primero feminino A.D. Gigantes. 2011-2013: recreational leagues. 2007-2010 American University of Paris soccer club
  • Writing, literature, graphic novels
  • Language learning: fluent in Spanish & French, learning Russian
  • Technology: efficiency & effects on human behavior
Technical Skills
  • Software: Mac OS, iOS (iPhone, iPad, Apps), SAP/Apple internal software, Windows OS, Microsoft Office, iWorks, Scrivener, Adobe Creative Suite (basic), Atlassian OnDemand (Confluence, JIRA), Nation Builder, Happyfox, Mailchimp, Batchbook, bill.com.
  • Web Design, Programming & Social Media: HTML, CSS. Online builders: Wordpress, Google Blogger, Wix. Website Registration/hosting. DNS setup. Basic Java and Javascript. Facebook, Twitter, Instagram, Tumblr.
  • IT Administration: Planning, hardware/software troubleshooting & repairs, preventative maintenance, external devices, networking, phones system, cloud storage, Google business, Windows Server 1998/2000. Avaya Office.