Account Clerk resume examples

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Skillful Account Clerk resume

John Reed
Professional Summary

Highly analytical, graduate with a Bachelor of Science Degree in Business, seeking a position as an Account Executive. Determined to leverage diverse functional experience in service and sales in a challenging role of building customer relations and client accounts. Motivated to learn and become a positive and effective team member.

Skills
  • Customer relations
  • Cash flow analysis
  • Team builder
  • Microsoft Office and Excel
  • Sales management
  • Marketing management
  • Budget development and Bookkeeping
  • Attention to detail
  • Ability to work under pressure
  • Effective at multi-tasking
Education
Bachelor of Science: Business 2017 Central Methodist University - Fayette, MO

Relevant Courses in which a grade of A was achieved:

  • Marketing and Sales Management
  • Small Business Management
  • Principals of Management
  • Business Finance
Work History
Sales Executive 01/2020 to 03/2020
Charleston Power Sports North Charleston, SC
Account Executive 01/2019 to 07/2019
TQL Charleston, South Carolina
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Bartender 05/2017 to 10/2017
Occidental Saloon Buffalo, WY
  • Gained competent skills in consultative selling, customer retention, relationship management, sales/marketing strategizing, and lead management.
Membership Associate 07/2015 to 08/2016
Wilson's Fitness Center Columbia, MO
  • Established rapport with prospective members to convert inquiry into membership sales.
  • Gained experience in contract negotiation, cross-selling/up selling, product development, and prospect qualifying.
Bartender 03/2015 to 07/2015
Columbia Country Club Columbia, MO
  • Productive interactions with distributors, profit managers, bar and restaurant consultants, marketing leaders, and creative sales strategists.
  • Account and territory management, sales analysis, post sales support, forecasting and budgeting.
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Job-winning Account Clerk resume

Charmaine Vialpando
Intro
  • Personable and professional under pressure. Motivated Customer Service Specialist with over 20+ years retail experience. Meticulous and excellent at juggling multiple tasks, while working under pressure. Broad industry of experience includes Call Center, Barista, Telecom Management and Banking.
Work History
Member Relationship Specialist, 10/2018 to Current
Christian Care Ministry Colorado Springs, CO
  • Performed as back up on Retention Team as Member Relationship Specialist
  • Defer members from withdrawing from Medi Share program by going over in detail insurance world verses what Medi Share offers. Reminding them of "why" Medi Share and value of it for them
  • Open and document new medical needs for members that may need critical care
  • Accurately assessing and documenting more than 100 medical bills in timing and efficient manner
  • Using assertiveness and power of persuasion to lead caller in direction needed to collect information in order to get one call resolution
  • Maintaining and demonstrating expert working knowledge of all current programs and guidelines
  • Utilizing soft skills by relaying accurate, complete and sometimes sensitive information to caller with tact and grace
  • Ability to multi-task by navigating through more than 3 systems at time
  • Maintained excellent attendance record, consistently arriving to work on time
Barista, 05/2011 to 11/2019
Starbucks Colorado Springs, CO
  • Focused on world class customer service to help develop strong connection with customers
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Organized store merchandise racks by size, style and color to promote visually appealing environment
  • Dedicated to continuously improving sales abilities and product knowledge
  • Learned, referenced and applied product knowledge information
  • Developed meaningful, lasting relationships with customers and fellow teammates
Education
High School Diploma: 1987
Von Steuben MPSC - Chicago, Illinois
Skills
  • Excel
  • CSI
  • Sales Force
  • Emdeon
  • Word
  • Creative problem solver
  • Call Center experience
  • Proficient with POS
  • Exceptional communication skills
  • Thinks out of the Box
  • Quick learner
  • Multi-line phone talent
  • Soft and hard selling
  • Computer efficient
  • Proficient in Windows
Accomplishments

Customer Relations

  • Earned highest marks for customer satisfaction, company-wide.
  • Above rating for Quality Assurance Compliance
  • 100% Voice of the customer rating
  • Highest Drive Thru times in a row 66 cars per 1/2 hr
  • 100% overall customer satisfaction
  • Received multiple reviews/brags from customers and management
  • Made over 100 beverages each 1/2 hour
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Top Account Clerk skills

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Experienced Account Clerk resume

Maggie Shappard
Summary

Commercial Account Executive experience in marketing and customer service. Great organizational skills, time management and multi-tasking abilities.

Hardworking and reliable Commercial Account Manager with strong ability in Customer Service and Marketing. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Experienced in Applied Systems - TAM and EPIC
  • Current Mo Producers License
  • Self Motivated - self starter
  • Excellent Communication Skills
  • Experienced in rating and processing of policies and endorsements
  • Results oriented
  • In depth knowledge of markets and good professional relationships with underwriters
Experience
Commmercial Account Manager 05/2018 to 01/2019 JW Terrill Chesterfield, MO
  • Ordered and Marketed clients policies, endorsements and Auto ID Cards. Handled all clients problems and issues.
  • Documented all information from clients telephone calls, emails and other correspondence into office computer system.
  • Marketed clients policies for renewal.
  • Left office to retire.
Commercial Account Executive 09/2014 to 04/2018 Yavitz Insurance Agency, Inc Town And Country, MO
  • Markets all new Commercial New Business and assigned renewal business. Prepares applications and rates policies. Processed Binders, applications, Certificates of Auto ID Cards. Services and process all transactions to account that are assigned to me.
11/2013 to 08/2014 Associated Insurance Group Maryland Heights, MO
  • I  was the assistant to the Commercial Lines Manager which entailed numerous responsibilities including processing application, payments, corrections, endorsements and cancellations.
Producer Assistant 06/2013 to 10/2013 Insurance Concepts of MO St. Louis, MO
  • I assisted in what ever he needed to be done in Commercial and Personal Lines Commercial Lines New Business. He was retiring at the end of 2013 and needed help in consolidating his business before he retired.
Commercial Account Manager 04/2009 to 11/2012 Charles W Rea Insurance Kirkwood, MO
  • Handled all new Commercial Lines Business including processing of applications, binders, certificates and auto ID Cards. I marketed Commercial New Business and re-marketed renewal business, if needed. The agency was sold and I lost my job when the new owner brought in his son to work in the office.
Education and Training
English, English Literature SE Mo State Cape Girardeau, Mo
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