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This resume is created in 7 minutes.
Accomplishments
  • English Certification with Honors, World English Center - Participated in a team of students at an International Center to develop language skills in a multicultural environment.
  • Europe Scholarship Program - Portugal - Wood Products Manufacturing, Co.
  • Marketing and Management: Examined the process of implementing a marketing strategy in developing a new product - studied the product competition to adjust the business culture around its values and attributes that set it apart in a diverse economic environment to make it attainable in a current market condition.
  • Internship -Team Project Leader, Supply Chain Management - Assisted the staff of a manufacturing firm with the production scheduling, materials handling and interdepartmental coordination with a goal to develop a strategy for increased efficiency, effectiveness and scalability.
  • Evaluated different ways of time management techniques and resource allocation to provide the best outcome of a product.
Professional Summary
Goal oriented business analyst exposed to various assignments with increased complexity - work with business users and IT development staff in defining a company's business solutions for better organization and performance. Committed individual to excel in leadership role for system testing - represent the business on project teams that involve managing various applications and software releases through a complete cycle of user acceptance testing from launch to final install. Resourceful problem solver with ability to identify problems, research issues and provide solutions. Tactful, diplomatic and organized in high-pressure, multi-task situations, able to address conflicting requirements. Detail oriented, self-starter, independent with strong analytical thinking skills, team building, training and creative skills. Excellent verbal and interpersonal communicator across diverse groups and at all organizational levels. Multilingual and capable of performing in a multicultural environment.
Skills
  • Microsoft Office/ Visio / CARS/ Campus Nexus Prod-Dev-Beta-New Release-1098T / Lawson / Image Now User Interface and User Acceptance platform.
  • All skills required in an office environment; rapidly adapting to new technologies and releases.
  • Time Management Skills, Public Relations, Eager for Responsibility, Quick Learner and Proactive.
Work History
Business Analyst DREAM CENTER EDUCATION HOLDINGS, LLC, Argosy University and South University - Pittsburgh, PA 01/2005 - Current
  • Perform various analysis of the DCEH Student Accounting Operations system of controls, processes and reporting.
  • Evaluate business applications to determine efficiency and effectiveness, adequacy of controls, compliance with policies and procedures, and prepare detailed process findings and recommendations for better completeness and accuracy.
  • Project lead to support the release of new or enhanced software application and implementation.
  • Define, plan and coordinate multiple resources for the development lifecycle of a project to ensure requirements are met and ready for production install.
  • Develop User Acceptance test items and grant system user access per area of functionality, assign and perform testing with business users to ensure results meet objectives and full impact is understood at all business levels.
  • Complete analysis and document results in the Team Foundation Server, and follow up on reported defects that may be critical to the install.
  • Validate the system's performance and submit complete sign-offs to confirm an effective go-live install.
  • Interface with internal business users and IT development teams to enhance or change system operations for a better system functionality.
  • Work with user interface business applications to meet all expected tangible results.
  • Manage the complete workflow of a system configuration from initiated change requests to different approval levels and to actual implementation in production, through application side testing, validation and close out tasks.
  • Other jobs performed within the company included: Business Requirements Documents with use-case scenarios, functional specifications and data-flow diagrams / Project lead for campus campaign with target to decrease A/R balances and increase student satisfaction / Internal audits on student accounting revenue, billing and cash work process / End of month account configuration for accurate GL exports / Coordinate with management to ensure a better system maintenance and productivity.
  • Performance and analysis of various reports, audits, testing, system configurations and live implementations reduced errors in departmental teams with at least 40% and increased productivity, time management and resource allocation by at least 50%.
Financial Analyst CITI FINANCIAL GROUPS - Pittsburgh, PA 01/2002 - 01/2005
  • Business analysis: evaluated, analyzed and documented clients' needs in volatile market conditions to ensure fastest turnaround for applicants to achieve business objectives.
  • Strategic analysis: closely assisted senior analysts in developing systematic techniques of data collection through use-case scenarios.
  • Categorized products, pricing, term conditions based on earnings / purchase activity / payment history to compare actual sales results versus plan targets.
  • Overall revenue results were increased by 30%.
  • System analysis: worked with IT department to identify inaccurate financial information and validate test cases to serve for a better operational and financial data reporting.
  • Monthly Financial analysis: created reports from compared analysis to discuss with management the most efficient company's activity and profitability in a competitive and demanding market environment.
Operations Assistant CITIZENS BANK - Pittsburgh, PA 01/2001 - 01/2002
  • Managed daily operations and audit procedures for a small branch office.
  • Researched and analyzed balance conditions, operation defects, and resolved customer inquiries about foreign exchange, loans, cash management, investments.
  • Delivered quality service through staff development and supervision with an increased level in sales expectations by 25%.
Staff Accountant Assistant MELCRET- GALATI 02/1997 - 02/1999
  • Maintained accounting records to prepare accurate office statements; managed office expenses and direct-charge invoices.
  • Analyzed production cost sheets and financial statements, validated requested financial and budgetary data.
  • Assisted with the development and implementation of inventory procedures & policies that increased both cost accuracy from 82% to 95% and location accuracy from 65% to 90%, thus reducing processing errors.
  • Provided support to management and staff members: maintained correspondence records/information database, organized meetings, conferences, training sessions, provided PowerPoint presentations and all office tasks required.
Education
Bachelors of Science: Economics, International Economic Relations
Master of Business Administration:
Economic and Administrative Sciences, Lower Danube University - RomaniaApplied academic disciplines in the environment of international business relations, theoretically and analytically studying economic factors that affect the performance of international corporations.Coursework included: Supply Chain Management, Investments Efficiency and Economic Analysis, Methods of Negotiation, Financial Accounting, International Economic Relationships, International Trade.:
Languages
Fluent in English and Romanian, proficient in Spanish and French.
This resume is created in 7 minutes.
Professional Summary
Motivated retail and customer service specialist with over 10 years of professional business experience in a fast-paced, team-based environment.
Skills
  • Billing
  • Customer Service Oriented
  • Farsi Language
  • Turkish Language
Work History
Support & Support Executive 08/2013 to 02/2014
Iran University of Science and Technology Tehran
  • Performing the best activity based on all governmental rules.
  • Preparing and managing  correspondence, reports and documents
  • Maintain contact with companies and organizations by official letters and other communication forms.  
  • Controlling , following up the  tender process  and Preparing all necessaries file  
Secretary-Director & Accountant Assistant 03/2010 to 08/2013
Iran Electronic Industries Research (IEIR) Tehran
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Meet schedules and time lines.
  • Archiving reports, memos, letters and other documents.
  • Prepare and manage correspondence, reports and documents.
  • Maintain databases.
  • Keep records of financial transactions and support documents
  • Managing insurance issues,  cash and   bank   transactions.
  • Write and document financial ledger in compliance with rules defined by government for approval or rejection of financial ledgers.
  • Controlling and monitoring  subsidiary operation .
  • Contact clients in order to follow up and control all payments
Secretary & Accountant Assistant 02/2010 to 07/2013
Mehr Housing Project Tehran
  • Control and follow up receivable and payable accounts.
  • Prepare any financial report according to the request of management .
  • Payroll accounting using Excel.
  • Preparing and monitoring monthly bank reconciliations and preparing accounts payable.
Director 04/2006 to 09/2009
Emanuel Service Company Tehran
  • Recruitment/lay off process according to “Iranian Labor Law” and company's regulations.
  • Form, organize, update and archive personnel files.
  • Compensation, benefit and rewarding system.
  • Strategic Planning, Financial Planning and Process Improvement.
  • Managing staff, preparing work schedules and assigning specific duties.
  • Checking the client feedback  
  • Checking , monitoring and revising the employer activities. 
Education
High School Diploma: 2000 Parvin Etesami High School - Tehran
This resume is created in 7 minutes.
Skills
MS word, MS Excel, MS Powerpoint
  • filing, sales, tutoring
Languages
English, Bengali, Hindi, Urdu, Arabic
Experience
10/2016 to 06/2017
Pharmacy Tech/cashier Duane Reade, NY
  • assist pharmacist-monitor point of sales register-update computer inventory listings-prepare outgoing shipments.
02/2015 to 04/2015
Research Volunteer Mamun Tutoring Center
  • Tutored and assisted children individually with homework.
  • Assisted the students with specialized test material (SAT, ACT) and others.
12/2014 to 07/2015
Accountant assistant ANZ Properties LTD
  • dealing with customers and external agencies- keeping and filing records of the expenses-making phone calls, handling mails and basic book keeping.
08/2016
Server/Hostess Massoni New York, NY
superior customer service
speed accuracy in delivering orders
ability to effectively resolve customer complaint
exceptional inter personal skills
upbeat,friendly and positive
Education and Training
2019
Associates: Economics BMCC
2016
North South University
2014
This resume is created in 7 minutes.
Professional Summary
Administrative assistant offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Skills
  • Excellent communication skills
  • Professional phone etiquette
  • Accurate and detailed
  • Data management
  • Self-motivated
  • Customer service-oriented
  • Excellent planner and coordinator
  • Filing and data archiving
  • Conflict resolution
Work History
Administrative Support Jan 2018
City Ink Art Studio Guayaquil , Ecuador
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Kept reception area clean and neat to give visitors a positive impression.
  • Solved unresolved customer issues.
Receptionist Jan 2011 - Jan 2012
  • SCO Family of services.
  • Administrative tasks.
  • Assisted the program coordinator.
  • Customer service when answering phone calls and walk-in visitors.
  • Greeted visitors and determined to whom and when they could speak to specific individuals.
  • Payroll, Scheduled and coordinated meetings, appointments for social workers and supervisors.
ACCOUNTANT ASSISTANT Jan 2007 - Jan 2010
New York design center
Accountant assistant Jan 2005 - Jan 2007
  • Customer service.
  • Developed new filing and organizational practices.
  • Maintain utmost discretion when dealing with sensitive topics.
  • Purchased and maintained office supplies inventories, aDMINISTRATIVE, gordon international New York design center.
  • Accountant assistant.
  • Administrative work.
  • Assistant to the national sales Rep.
  • manager.
  • Filing.
  • Opened, sorted, and distributed incoming messages and correspondence.
  • Purchased and maintained office supplies inventories.
Education
mASTERS: 02/2012
cOLUMBIA uNIVERSITY tEACHERS COLLEGE
05/2010
bACHELORS: 06/2007
HUNTER COLLEGE C.U.N.Y, qUEENSBOROUGH COMMUNITY COLLEGE
hAD 4.0 gpa FOR 3 CONSECUTIVE TERMS, wAS AN HONORS STUDENT, pRESIDENT AND TREASURER OF kappa delta pi HONOR IN eDUCATION CHAPTER, STUDIED ABROAD IN SPAIN AND WON A SCHOLARSHIP, WAS A MEMBER OF LATINOS HONORS SOCIETY, GPA: 4.0
This resume is created in 7 minutes.
Professional Summary

Professional and knowledgeable Receptionist versed in administrative support and customer service. [Number] years' experience managing company reputation with customers. Highly efficient and accurate, with strong planning, problem solving and communication skills.

Friendly Receptionist with [Number]-year background in [type] settings. Knowledgeable about security, service and clerical requirements. Able to take on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.

Knowledgeable [Job title] familiar with [area] and [area]. Dedicated to business success and adept at supporting all staff and customer needs.

Highly organized and detail-oriented [Job Title]  with  more than [Number]  years experience supplying thorough, organized administrative support to [Number]  senior executives.

Reliable and enthusiastic [Job Title] offering [Number] years of experience in office environments.

Office Assistant with [Number]  years of billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical office setting.

Skills
  • Excellent communication skills
  • Professional phone etiquette
  • Database management
  • Team building 
  • Customer service-oriented
  • Social media knowledge
  • Report analysis
  • Microsoft Excel certified
  • Project planning
  • Flexible
  • Accurate and detailed
  • Articulate and well-spoken
  • Certified Computer Office Assistant
  • Works well under pressure
  • Excellent planner and coordinator
  • Accounting familiarity
  • Appointment setting
Work History
Accountant Assistant, 01/2006 to 01/2014
University of Mosul Mosul, Nineveh Governorate
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered telephone inquiries from clients, vendors and the public.
  • Made travel arrangements for management and executive staff.
  • Wrote professional memorandum, letters and marketing copy.
  • Answered and quickly redirected up to [Number]  calls per [Time period] .
Education
Master of Science: Computer, 2005
University of Al Anbar - Anbar Iraq
This resume is created in 7 minutes.
Summary

Seeking the opportunity to advance in a career where my customer relations skills will enable professional growth and development.

Skills
  •  Fluent in English and Spanish
  • Able to communicate effectively with individuals at all levels.
  • Quick learner
  • Strong organizational skills
  • Strong follow through skills
  • Large cash/check deposits expert


  • Strong organizational skills
  • Self-motivated, organized and efficient.
  • Detail oriented
  • Reliable and dedicated team player.
  • File/records maintenance
  • Inventory control familiarity
Education and Training
High School Diploma 2018 Miami Senior High School Miami, FL, United States
Experience
Accountant Assistant 08/2017 to 10/2017 Compras-USA / Cruising Gear Miami, FL
  • Balanced reports and batch summaries to submit for approval.
  • Monitored accounts payable and receivable status and delegated tasks as needed.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Handled and processed confidential patient information.

File Clerk 05/2017 to 07/2017 ConnectFamilias, Inc Miami, FL
  • Responded to telephone inquiries from clients, vendors and the public.
  • Handled and processed confidential patient information.
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Entered information into computer databases.
Certifications
  • TechHire Coding Bootcamp | Web Development Certification
  • Adobe Illustrator Certification
Technical Skills
Skills Experience Total Years Last Used
Google Suite | Docs, Sheets, Slides Beginner 1 2017
Microsoft Suite | Word, Powerpoint, Excel Beginner
Coding Languages | HTML, CSS & JavaScript Beginner