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Professional Summary

Accomplished Accounts Payable Specialist with a high degree of professionalism and strong problem resolution capabilities. Maintains 100% accuracy in processing invoices. Proficient at vendor management and thrives in challenging, fast-paced environments. Dedicated to providing current state-of-accounts reports to inform cash flow management decisions.

  • Excellent Written & Verbal Communication Skills
  • OS&D, Billing & Claims
  • Office Management 
  • Financial reporting
  • Federal/State tax preparation
  • Fiscal budgeting
  • Invoicing & Reconciliation 
  • Customer relations
  • Training & Staff Management
  • Attention to Detail & Accuracy
  • Confidentiality
  • Proficiency in MS Office
  • Excellent data entry skills
  • Organizational & Problem Solving Skills
Work History
Accounting Specialist, Current
Astroturf Dalton, GA
  • Preparing and examining financial records as well as handling invoice coding and data entry.
  • Generating financial statements and processing W-9's and Certificate of insurance for all sub contractors. 
  • Communicating with contract-, procurement- and project administrators to ensure invoices are approved and have correct job numbers.
  • Monitor the status of vendor statements and making sure all the invoices are entered, to facilitate efficient processing.
  • Updating all customer accounts with interactions, payments and personal information.
  • Maintaining accurate and complete documentation for all financial department procedures.
  • Performing administrative tasks such as record-keeping, writing correspondence and gathering materials.
  • Collected and reported monthly expense variances and explanations and following up with customers/vendors to collect information and verify details.
Accounts Payable & Receivable, 12/1989 to Current
C&S CPT Distribution Inc Dalton, GA
  • Hiring of employees and filling all forms pertaining to the hire, including tax forms, I-9, GA New Hire reporting, time cards, non-exempt employees etc.
  • Handling management for Trucking company including; picking up, distributing and hauling floor covering all over U.S. and Canada. 
  • Modifying a comprehensive financial reporting package to reflect growing organizational complexity.
  • Maintaining integrity of general ledger, including the chart of accounts and reconciliation of bank statements for two companies. 
  • Analyzing monthly balance sheet accounts for corporate reporting.
  • Training 4 new employees on accounting principles and company procedures, including cross training of staff by overseeing / coordinating of the shifts to ensure proper staff management.
  • Cooperating with engineering, manufacturing and corporate accounting to verify that quality standards were met.
  • Generating financial statements and facilitating account closing procedures each month.
  • Analyzing and researching reporting issues to improve accounting operations procedures.
  • Creating periodic reports comparing budgeted costs to actual costs.
Director Of Administrative Services, Current
Best Logistics Group Dalton, GA
    • Supervising material flow, collections and global order fulfillment.
    • Leading warehouse improvement initiatives to advance operational efficiencies.
    • Forecasting manpower requirements based on daily workload and company targets.
    • Negotiating pricing with vendors regarding wholesale billing and marketing procedures.
    • Overseeing daily office operations for staff of 5 employees including billing , routing, customer service  and OS&D. 
    • Assuming ownership over team productivity and managing work flow to meet or exceed quality service goals.
    • Investigating and resolving customer inquiries and complaints in an empathetic manner.
    • Training staff on operating procedures and company services.
Service Supervisor, 09/1985 to 11/1986
Brown Transport Corp Dalton, GA
  • Handling company Billing , OS&D , claims and customer service. 
  • Managing wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Describing product to customers and accurately explaining details and care of merchandise.
  • Serving as the main liaison between customers, management and sales team.
Completed core classes: Dalton State College - Dalton, GA
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Professional Summary
AREAS OF EXPERTISE Skills in social and multicultural communication.  Expertise in analysis, problem solving, prioritizing, thoroughness, research, with compliance to ethics and government codes.  Extensive financial statement analysis with detailed auditing, critical thinking and math skills.  Ability to identify workflow conflicts.  Diligent, efficient and interactive with all levels of professionals.   PROFESSIONAL SUMMARY ○    Comprehensive understanding of accounting and finance practices in healthcare, energy efficiency, global logistics and non-profit industries.  Establish corporate and employee tax profiles, handle cash flow, administrater job costing system, resolve discrepancies, prepare financial reports ○    Over ten years' experience compiling, reviewing, investigating, analyzing revenues and expenses, bank reconciliation ○    Five plus years' adult training in various fields: Finance, EHR, Marketing, and Health plans options.  Preparing, processing invoices, reports, credit/debit adjustments, metric data conversions, and bills of lading ○    Four years of medical experience with physician/staff/patient interactions in medical billing, community outreach, medical translation, insurance eligibility/verification/coding, ADA case inspections, and EHR training in hospital and ambulatory settings
Professional Certifications


·    Certified Professional Coder: CPC-A, AAPC        

   ·    Certified ICD-10                      

·    Certified Epic (UCLA): EpicCare, Revenue Cycle, Resolute, ADT, Cadence (Ambulatory/Hospital) 

·    Certified ONC: Healthcare Information Technology Program     

·    Certified Application Counselor (CAC): Medi-Cal, Healthy Kids, and Center of Medicaid and Medicare  

·    HECM, NFCC and Student Loan Counseling Certifications             


   Accounting Skills

·   Accounting Principles, Global Logistics, Bills of Lading

·   Revenue Cycle, Reimbursements, Collections

·   A/P, A/R, Petty Cash, Grants, Payroll

·   Credit Management. Medical claims, EOBs

·   HCPCS, CPT4, ICD-10/ICD-9 ·         Sage MIP Fund Accounting ·   Epic systems: EpicCare, Resolute, Cadence, ADT Prelude ·  

c·   EHR/EMR, CPOE, eRx, eMAR ·   Leadership, Resourceful, Team-Driven

Healthcare Accounting Skills


·   Medi-cal, CHIP, Medicare, Healthy Kids, EBT ·  

Patients' rights, HIPAA

·   Medical Terminology, Human Anatom

Advanced: Vlookup, Pivot Tables, ERP ·  

·   Quickbooks: Premier, Pro, Online  

Work History
Finance And Accounting Specialist, 12/2014 to 08/2016
Totalis Energy and LED Bloom LLC

●   Manage cash flow of five entities, analyze and forecast revenue and expenses of cross-country projects

●   Generate purchase orders, approve invoices, monitor recurring payments, PayPal charges, prepare reports

●   Manage job cost system, perform accounts payable/receivable (AP/AR) duties; conduct audits, reconciliations,  process multi-state contractors and employees' payroll (1099/W4/W9), General Ledger adjustments

●   Oversee general accounting of intercompanies; coordinate communication efforts between project managers, consultants, employees and vendors for energy saving rebates, e-commerce projects

Sales and Marketing Manager , 11/2013
LifeWave Corporate

●   Motivate and improve team/individual performances with insight, and solutions

●   Strategize recruitment events, engage customers with interactive presentations and product demonstrations

●  Creative problem solving, attention to details, members development and promoted health awareness

Epic Software Technician, 11/2012 to 07/2013
UCLA Medical Center (limited contract position) Los Angeles, CA

●   Improved clinical documentation with EpicCare regarding medical histories, medications reconciliation, e-prescriptions, radiology and lab orders

●   Provided Epic Electronic Health Records (EHR) System training to physicians and managers working with  inpatients and outpatients and elbow training support to coders, billers, and managers in hospital claims processing including workflows linked to claims and admissions: Revenue Cycle, Cadence, ADT Prelude, and Charge Router and workqueues

●   Improved workflow conflicts and collaborated with project team between providers, managers, and IT teams

●   Triaged and solved technical inquiries, promoted HIPAA practices and met Meaningful Use objectives  

Health Insurance Manager, 09/2010 to 03/2012
Asian Pacific HealthCare Venture

●   Acted as a liaison and translator between physicians and patients.  Assessed clients' financial and social situation to determine eligibility for Medicare, Medi-Cal, Managed Care (LA Care, HealthNet), and CalFresh programs

●   Conducted bilingual weekly workshops and built collaborative relationships with community organizations and clients; Increased Chinese patient enrollments

●   Partnered with DPSS and complied to county, state, and federal policies for the Child Health & Disability Prevention (CHDP), adult's health, AIDS, Cancer Prevention and Family Planning programs

●   Audited, managed insurance and public social service enrollments; Evaluated and counseled low income clients  

Medical Biller & Coder, Fujiwara Family Practice, 4/2009–6/2, 04/2009 to 06/2009
Fujiwara Family Practice

Medical Biller & Coder, Fujiwara Family Practice, 4/2009–6/2009

●   Analyzed progress notes and meticulously abstracted pertinent information from patient records and accurately assigned CPTs, ICD-9, HCPCS and modifiers

●   Optimized reimbursements and ensured compliance with CMS /AMA policies; E-verified and billed payors

●   Eliminated lengthy backlog of EOBs left by predecessor; Appealed claims upon reviewing denial details ●   Reconciled daily charges, processed invoices, and billed collections

Accounting Specialist, 11/2008 to 03/2009
People Assisting the Homeless/ePATH

Accounting Specialist, People Assisting the Homeless/ePATH, 11/2008 – 3/2009 ● Coordinated daily accounting operation. Posted general journals and general ledgers accurately

● Processed vouchers, payment requests and employee expense reimbursements timely

● Managed multiple HUD Contract grants.  Processed invoices, check run, and bank reconciliations

● Maintained bookkeeping duties: accounts payable/receivables (AP/AR), payroll, and posted general ledgers

● Communicated with vendors and team leads and resolved accounting issues, maintained MIP system

Senior Credit Counselor, 06/2004 to 03/2007
ByDesign Financial Solutions California

Senior Credit Counselor, ByDesign Financial Solutions, 6/2004–3/2007

●   Negotiated and disputed payment terms with collection agencies; created error-free debt management proposals

●   Trained adults and emancipated youths in consumer credit, debt, and budget solutions workshops including pre-bankruptcy counseling; issued over 300 Home Equity Conversion Mortgage/Housing and Urban Development certificates; and improved credit histories and scores for over 3,000 financially distressed customers

Bachelor of Arts: California State University Long Beach - Long Beach, CA
Master of Arts: California State University Long Beach - Long Beach, CA
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Job Type: Permanent
Work Schedule: Full-Time/Part-Time


Dedicated and goal-driven leader with four years of outstanding performance and logistic experience in the United States Army Reserve. Able to transfer versatile knowledge and skills to a career in a private sector. Advanced technical and leadership training, skilled at managing teams, conducting inventories and shipments for multiple locations and strategize effectively to accomplish multiple tasks.

  • Team leadership
  • Fluent in Spanish
  • Operations assistance
  • Inventory systems
  • Database entry
  • Shipping and receiving
  • Firearms safety training
  • Strong attention to detail
  • Supply and logistics planning
  • CPR certified
  • Confidential Security Clearance
  • Analytical thinking
  • HAZMAT handling
  • Microsoft Office
United States Army Reserve | Fort Dix, NJ 89A Ammunition Stock Control And Accounting Specialist 02/2015 - Current
  • Operate the Standard Ammunition and Accounting System (SAAS) computer hardware and software/utilities manual records to perform stock control and accounting procedures for ammunitions and explosives.
  • Perform the automated issue, receipt, shipment, turn-in and maintenance transfer of ammunition.
  • Tasked with receiving, storing and issuing conventional ammunition, guided missiles, large rockets, explosives and other ammunition and explosive related items.
  • SKILL LEVEL: 10 Perform ammunition supply stock control and accounting duties using both automated and manual procedures. Maintain hardware and software/utilities to perform stock control and accounting procedures.
  • SKILL LEVEL: 20 Performs duties in preceding skill level, supervises lower grade Soldiers and provides technical guidance to the Soldiers in the accomplishment of their duties
United States Department Of Defense | Fort Hood, TX Child And Youth Development Center, Program Assistant 04/2007 - 01/2011
  • Provided care, supervision, oversight, accountability for program participants in compliance with the Department of Defense (DoD), and installation policies, guidance, and standards
  • Maintained accountability for the whereabouts and safety of children ranging in age from 6 weeks to 18 years
  • Cared for children and youth with special needs as directed by the supervisor
  • Assisted in the preparation, arrangement and maintenance of activity area along with materials to accommodate daily schedules
Education and Training
Post University | Waterbury, CT Bachelor of Science in Human Resources 2020
Post University | | Waterbury, CT, USA Associate of Science in Management 2018

832nd Ordnance Battalion | Fort Lee, VA Advance Individual Training 2015

Finished military coursework for Ammunition Specialist resulting in certification

Named Honor graduate of the course.

3rd Batallion 34th Infantry Regiment | Fort Jackson, SC Basic Combat Training 2015


Apply casualty care, employ land navigation skills, conduct physical fitness training, execute self-defense and marksmanship skills.

  • NFPT Certified Personal Fitness Training
  • First Aid and CPR certified
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Professional Summary
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
  • Review tax returns  and tax records for accuracy
  • Resolve issue with tax returns
  • Train new hire employees
  • Great at multi-tasking
  • Assist taxpayers in determining tax liability
  • Quick learner

Work History
Revenue Production Supevisor, 02/2018 to Current
State Of Delaware Department Of FinanceDover, Delaware
  • Supervise Staff
  • Plan for coverage
  • Assign duties to staff
  • Review work for accuracy
  • Evaluate work
  • Answer Phones
  • Provide quality customer service
  • Assist taxpayers
Accounting Specialist, 12/2004 to Current
State of DelawareDover, Delaware
  • Answer Public Service Calls
  • Handle customers at the Public Service Counter
  • Assist taxpayers establishing a business in Delaware
  • Train new hire employees
  • Explain Tax Advisory Notices to customers
  • Gather all necessary documentation required for tax returns
  • Assist taxpayers with balance inquiries
  • Assist taxpayers with protests
  • Research lost payments
  • Assure taxpayers are current filers
Customer Service Representative, 09/2003 to 08/2004
Price HondaDover, Delaware
  • Entered data from car sales
  • Telephoned customers 
  • Answered phones
  • Performed daily deposits
  • Sent postcards
Business Information Specialist, 03/1994 to 12/2002
AetnaDover, Delaware
  • Set-up and maintained plans on new health system
  • Trained employees on new health system
  • Processed medical claims
  • Answered Customer Service calls
Associate of Applied Science: Accounting Delaware Technical Community College - Charles L. Terry Campus - Dover - Dover, DE