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Summary

Fully competent to perform the duties as a General Office Clerk. Duties included the role as administrative assistant, answering multiple phone lines, working with computer programs, invoicing, billing, cash handling, organization, problem solving, and customer service.

Highlights

Bilingual English/Spanish

Team Player

Excellent Communication Skills

Responsible Punctual Reliable

Trustworthy Ambitious Fast Learner

  • Computer literate
  • Customer service
  • Multiple phone lines operation
  • Word Microsoft
  • General office duties
Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Experience
August 2012 to May 2015
Southern California Plating San Diego, CA OFFICE CLERK
  • Payroll, Invoicing, Billing Data, Entry, Cash Handling, Problem Solving, Customer Service, Filing Mailing, Answering Phones
September 2009 to July 2012
Crisis House El Cajon Family Monitor
  • Worked under the supervision of County of San Diego (CPS) Monitor and Supervise family visits, transport, clients, proper documentation for the social workers and court systems, intakes, screenings, pre/post conferences, conducted bi-monthly client satisfaction surveys, front desk coverage,greeting clients, answer phones, fax, etc.
November 2005 to June 2008
Southern California Plating San Diego, CA OFFICE CLERK
  • Invoicing, Billing, Data Entry, Cash Handling, Problem Solving, Customer Service, Filing, Mailing, Answering Phones
March 2001 to June 2005
Polinsky Children's Center San Diego Residential Care Worker II
  • Supervision and care of abused, neglected, & abandoned children/youth. Assist with restraints, assist with personal hygiene, plan activities, record child's behavior accurately, transportation, front desk coverage & supervise family/child visits.
May 1998 to February 2001
L. A. Express Co San Diego, CA OFFICE MANAGER
  • Answer Phones, Data Entry, Drivers Manifest, Heavy Filing, Deliveries, General Office Duties, Scheduling Deliveries, Coordinating Meetings.
May 1997 to December 1998
Alarm Center Inc ACCOUNTS PAYABLE/RECEIVABLE CLE San Diego, CA Accounts Payable Receivable Clerk
  • Billing, Invoicing, Customer Service, Answering Phones, Typing, Heavy Filing, Monthly Budgeting.
December 1989 to December 1991
Crystal Pure Candy Co El Paso, TX Secretary
  • Customer Service, Payroll, Answering Phones, Typing, Mailing Correspondence, Filing, General Office Clerical.
Education
1994
David L. Carrasco Job Corp. Center
El Paso, TX, US
General Office Skills/Nurse Assistant
Graduate

Obtained two certificates in General Office Skills and Nurse Assistant.

San Diego City College
San Diego, CA, US
Behavioral Science In process

Pursuing a double degree in Business Administration and Behavioral Science (Social Work)