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Professional Summary

Over seventeen years of office and clerical experience. For the past two years my career has included some finance assistant positions and working with the banks funding department to process customers loans, receptionist, filing and other office work as needed.

  • Accounts payable specialist
  • Expertise in invoice and payment transactions
  • Account reconciliation
  • Invoice coding familiarity
  • Exceptional organization
  • MS Access and Excel
  • Superior attention to detail
  • ADP and Reynolds computer experience
  • Warranty refunds and cancellations for extended service contracts
  • Clerical support
  • Finance assistant
  • Receptionist
Work History
Accounting Staff, 10/2017 to Current
Burns Chevrolet CadillacRock Hill, SC
  • Assist the finance manager with special projects and additional tasks.
  • Follow up with customers to collect information and verify details.
  • Work with the funding department at various banks to insure loans would be funded in a timely manner.
  • Package all paperwork for loans and fedex to the funding department.
  • Accounts payable
  • Accounts receivable
  • Stock in new vehicles
  • Scan all documents for payables and receivables
Accounts Payable, 01/2014 to 01/2016
Hendrick Automotive Group - Independence CenterCharlotte, NC
  • Posted receipts to appropriate general ledger accounts.
  • Coded and entered at least 100 invoices each day into the in-house accounting software.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Reviewed all expense reports for accuracy and proper expense disclosure.
  • Paid all invoices for BMW and Lexus of .
  • Helped with Accounts Receivable when needed.
  • File all checks and invoices.
  • Run weekly sublet schedules and research all problems.

I resigned from this position and moved to Myrtle Beach in April of 2016 for a short time and returned to Rock Hill, SC in October 2017.

Accounts Payable, 01/2000 to 01/2014
Sonic AutomotiveCharlotte, NC
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Reviewed all expense reports for accuracy and reimburse employee.
  • Pay all contracts purchased by customers on their vehicles such as Gap.
  • Run weekly sublet schedules and research any problems.
  • File all checks and invoices.
  • Distribute all mail to appropriate managers.
  • Relieve the service cashier for lunch when needed.

I resigned from this position to get an opportunity to train for other accounting office duties.

Business Diploma: Business, 1998
Salisbury Business College - Salisbury, NC
  • Associate's Degree
Additional Information
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Professional Summary
Innovative accounting professional with extensive experience in full life-cycle of general accounting and proficient in extracting financial data from various reporting systems and suggesting key operational initiatives.
  • Project management
  • Bilingual in Ukranian and English
  • Government contracts compliance
  • Process implementation
  • Budget development
  • Cash flow analysis
  • Risk management processes and analysis
  • Proficient in SAP and Sage MIP Fund Accounting
  • Familiar with MMARS, EIM and COMMBUYS systems
Work History
Senior Division Analyst 01/2014 to 02/2019
South Middlesex Opportunity Council (SMOC) Framingham, MA
  • Served as the Primary Financial Liaison for all assigned Division Directors and Program Mangers and provided assistance in all fiduciary matters.
  • Assisted the Director of Finance in overall grants and contract administration compliance; created and interpreted reports utilized for financial and operational management.
  • Recruited, managed and evaluated Division Analyst staff by providing timely mentoring and performance management objectives.
  • Proactively recommended revenue enhancing and cost decreasing strategies based on in-depth analysis of financial trends and bench-marking.
  • Initiated monthly meetings to review the financial performance of each division with the respective Division Directors and Program Managers.
Division Analyst - Grants and Contracts 06/2008 to 12/2013
South Middlesex Opportunity Council (SMOC) Framingham, MA
  • Served as the primary liaison with funding agencies, to include: federal, state, private, and local funding sources.
  • Supported and assisted Division Directors and Program Managers with grant applications, Requests for Resources (RFRs), and monthly financial reviews.
  • Prepared and presented annual budgets and quarterly forecasts, as well as approved all accounts payable invoices relative to division assignment.
  • Engaged and serviced all internal customers and clients by understanding and addressing their needs whether within or outside the scope of my specialty.
Grant Accountant 01/2004 to 05/2008
South Middlesex Opportunity Council, Inc Framingham, MA
  • Analyzed financial statements and prepared monthly executive notes of actual versus budgeted revenue and expenses.
  • Prepared monthly, quarterly and annual invoices and reports as required by funding sources.
  • Reconciled all assigned general ledger accounts monthly; prepared journal entries including accruals and deferrals, and performed all necessary adjustments, as required.
  • Participated in program and contract related audits and assisted with annual financial audit.
Accounting Manager 2000 to 2004
Hudson Lock, LLC Hudson, MA
  • Supervised accounts payable and receivable clerks.
  • Evaluated new customers Credit Applications.
  • Completed Financial Statements and IRS Reports.
  • Managed accounting functions and vendor relations.
  • Prepared Weekly Cash Flow Analysis and ACH Debit Transfers.
Accountant 1999 to 2000
Worcester Insurance Company Worcester, MA
  • Processed invoices for payments.
  • Completed Financial Reports.
  • Prepared Monthly Tax fillings.
  • Reconciled Monthly Bank Statements.
Accounts Payable Clerk 1998 to 1999
Staff Builders Home Health Care Springfield, MA
  • Processed Invoices and issued checks.
  • Handled Vendor Relations.
  • Prepared and reviewed Accounts Payable Reports.
Master of Science: Business and Industrial Economics Institute of National Economy - Sofia, Bulgaria
Bachelor of Science: Business Administration Assumption College - Worcester, MA
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Professional Summary
Highly experienced Accounts Payable and Receivable Clerk with over 14 years in accounting and finance.  Detail-oriented clerk versed in day-to-day finance  department needs. Strong time-management for various tasks between Payables and Receivables. Organized and efficient accounting clerk, adept at quickly learning new accounting procedures and methods. Proficient in Accpac ERP/Sage. Team player,  willing to work with everyone to accomplish company goals. 
  • AR/AP
  • US GAAP principles
  • Expert in Accpac ERP
  • Proficient in Sage
  • Bank reconciliation
  • Strong MS Excel
  • Superior attention to detail
  • Fixed asset reporting familiarity
  • Expertise in invoice and payment data entry
  • Invoice coding familiarity
  • Inventory/Manufacturing invoices
  • Exceptional organization
  • Vendor & Customer relations
  • Vendor & Customer-oriented
  • Invoice and payment transactions
  • Effective time management
Work History
Accounts Payable Clerk 10/2004 to Current
Davexlabs LLC Santa Monica, CA
  • Processed all  invoices, including inventory and freight items. Ensuring all invoices, matched, purchase orders, and shipping receipts.
  • Worked closely with Purchasing dept to reconcile discrepancies.
  • Managed customer deposits, posting all transactions into system.
  • Created daily and weekly cash reports for accounting management.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Identified vendors with cost-saving terms resulting in a savings of $10,000.00 annually.
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
  • Processed all company payments, using various methods; Wires, ACH, Credit Cards, and various electronic methods such as; Paypal, and SquareInc.
  • Reconciled all credit card statements on a monthly basis, retrieving proper approval for all charges.
  • Reconciled and balanced all bank statements.
  • Maintained company Fixed Assets Module monthly.
  • Assisted in both Quarterly and Year end audits.
  • Utilized talents and expertise when conducting monthly closing processes, journal entries, and accruals.
  • Reviewed all expense reports for accuracy and proper reimbursements.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Ensured vendor files were accurate and up-to-date to expedite payment processing.
  • Worked with management at the project level to ensure expense plans are achieved.
  • Worked with managers to develop annual expense plan goals.
  • Filed and addressed employee complaints in accordance with company policies and government regulations.
  • Trained and mentored new team members and managers on accounts payable systems and policies.
  • Managed company travel service, from new user set-up to monitoring central billing. 
  • Managed company travel service to also ensure proper guidelines were followed by all users.
Customer Service 08/2000 to 05/2004
Manhattan Wireless Manhattan Beach, CA
  • Managed AT&T Authorized dealership calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed call center from initial start-up to full operational status. Dealership, credit checks, and activation of new services.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Managed high call volume with tact and professionalism.
  • Initiated operations improvements to improve overall call center productivity.
  • Acted professionally and patiently when addressing negative customer feedback.
High School Diploma 1998 Bellflower High School - Bellflower, CA
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Professional Summary
Accomplished Accounts Payable Lead with a high degree of professionalism and strong problem resolution capabilities. Over 7 years of experience in Accounts Payable and handling large volumes of invoices and proficient at vendor management; thrives in challenging, fast-paced environments; possess extensive knowledge of accounts payable procedures.
  • Expertise in invoice and payment transactions
  • Account reconciliation
  • Skilled in Oracle, SAP, Great Plains, Lotus Notes, and Ipro System
  • High level of organizational skills with the ability to multitask
  • Strong in MS Access and Excel
  • Excellent verbal and written communication skills
Work History
Senior Accounts Payable Lead, 03/2017 to Current
Paychex Houston, TX
  •  Managed the accurate and timely processing of up to (enter number)  invoices per month for large, multi-site organization
  • Ascertain pricing discrepancies on invoices and notify vendors of denial or short payment and resolve any invoice discrepancies
  • Assess and clos A/P sub-ledger on a monthly basis; validate content and resolve all issues on month end close related tasks 
  • Successfully implemented process automations to encourage continuous improvement
  • Match and process (number) PO related invoices
  • Issue timely payment on all invoices and track to ensure up to date payments 
Accounts Payable Lead, 06/2016 to Current
GT Insulation Houston, TX
  • Lead team of 3 A/P specialists provided training, allocating and reviewing all daily work assignments
  • Reconcile discrepancies between accounts payable general ledger account and trial balance account
  • Collaborate with Accounting Manager to resolve past due accounts bringing over 90 days past due from 18% to under 5%
  • Compose effective accounting reports summarizing accounts payable data
  • Direct workflow of accounts payable staff performing posts to general ledger
  • Research and resolve invoice discrepancies to ensure on-time payments and implement improvements to this process 
Accounts Payable Specialist, 11/2015 to 12/2015
Noble Energy Houston, TX
  • Coded and entered at least 150 well and drilling invoices daily into ADP Software
  • Reviewed all invoices for appropriate documentation and approval prior to payment
  • Reconciled vendor statements and handled payment complaints or discrepancies
  • Prepared analysis of accounts as required
  • Composed effective accounting reports summarizing accounts payable data
Accounts Payable Specialist, 04/2012 to 06/2015
Metropolitan Transit Authority Houston, TX
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals
  • Efficiently processed a high volume of vendor invoices 3 way matching of PO's and non-PO's up to 50 to 100 lines
  • Input daily check requests using Oracle and SAP software
  • Collaborated with project managers and buyers on invoices and billing issues and constructed excel spreadsheets for vendors that are at risk accounts
  • Balanced batch summaries report for manager approval
  • Worked closely with department managers and buyers for specific data creating purchase orders and contracts for vendors
  • Checked the accuracy of figures and calculations on invoices, check requests and vouchers
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
Accounting Associate, 05/2010 to 09/2010
Breit Burn Energy Houston, TX
  • Searched for invoices by document number or vendor to ensure payment
  • Entered invoices into Great Plains Printed editing sheet of all invoices processed
  • Filed and addressed employee complaints in accordance with company policies and government regulations
  • Reviewed all expense reports for accuracy and proper expense disclosure
Document Image Technician, 10/2010 to 12/2011
Edox Document Technology Houston, TX
  • Prepared documents for trial for various law firms
  • Scanning
  • Filing Import/Export Data
  • File Formatting
Accounts Payable Clerk, 02/2008 to 02/2010
Enbridge Energy Oil & Gas Houston, TX
  • Input invoices for payment into Oracle
  • Processed A/P Data for purchases, credit memos, discounts, and guaranteed no duplicate payments were made
  • Reviewed status of accounts and responded to account inquiries
  • Reviewed invoices and check requests for appropriate documentation and approval prior to payment
  • Maintained updated vendor files and file numbers
  • Prepared vendor checks for mailing and managed weekly check run
  • Assist in month end close by reviewing financial information for accuracy
  • Prepare and process accounts payable checks, wire transfers and ACH payments
Bachelor of Business Administration: Accounting, 2010
Texas Southern University - Houston, TX
Accounting Some college coursework completed
This resume is created in 7 minutes.

I have experience in several areas, predominantly 20 years in Behavioral Health care,

management and purchasing/inventory control experience.

Other areas include nursing, teaching, accounts payable, cashiering and guest service.

  • Basic Nursing skills
  • Communication skills
  • Behavioral assessment
  • Physical assessment
  • Management of 10 employees
  • Coordination of supply distribution
  • Quality control of food items
  • Customer service
Maui Memorial Medical Center November 2012 to February 2017 Psychiatric Assistant
Wailuku, HI

Provided supportive care and assistance with the activities of daily living in an in-patient environment for persons with psychiatric illness, substance abuse issues, and those suffering from physical and mental trauma.

The Queen's Medical Center June 1995 to April 2011 Behavioral Health Associate
Honolulu, HI

Psychiatric Ass't: 6/95-2001 (see previous description)

Behavioral Health Associate: 2001-4/11

Provided emotional support, programming, resources and activities for clients in a group setting.

Led groups with different emphases: exercise, diet, stress management, craft activities, music, community resources, communication skills, self-awareness, coping stills, self-esteem and 

goal-setting among others.

Hilton Hawaiian Village December 1991 to December 1994 Storeroom Manager
Honolulu, HI

Hired as a Guest Service Agent (GSA). This was front desk work including: checking guests in and out, cashiering with a $2000 bank, providing guests with a feeling of Aloha and information on activities/dining etc. on and off property.


After six months,  gained a position as Storeroom Manager in the "back of the house".

Led a team of ten storekeepers in receiving and distribution of food, beverage and general storeroom items. Confirmed the quality of the produce and goods received, supervised the storage and movement of items to the various kitchens, restaurants, banquet functions and bars/snack shops in the Village. Conferred with the Executive Chef, restaurant chefs, banquet managers and purchasing agents regarding quality and effectiveness of the items in use.










Edsung Foodservice, Co. June 1989 to December 1991 Inventory Control Manager
Honolulu, HI

Maintained and monitored product inventory, calculated landed cost and pricing, purchased local product, and collaborated with brokers regarding damaged and defective items. Coordinated movement of local and mainland shipments and provided customer assistance.

Hawarden Hills Academy September 1987 to June 1988 Schoolteacher
Riverside, CA

Supervised  and instructed twenty students in the sixth, seventh and eighth grade. Areas of instruction included: math, science, spelling, literature, geography, physical education, reading and grammar. Held parent conferences and provided general counseling.

Arrowhead Pacific Savings Bank January 1986 to April 1987 Accounts Payable Clerk
San Bernardino, CA

Disbursed funds for association and employee expenses, processed returned items and

reconciled the general ledger. Prepared financial statements and assisted the comptroller with research projects.

Education and Training
U.C. Riverside Bachelor of Science: Administrative Studies Riverside, CA, USA

Focus: Management Theory, Economics and Accounting.


U.C. Riverside Bachelor of Arts: Music Riverside, CA, USA

Musicology: the history of Music.

Performed with the University Orchestra,

University Chorus and Madrigal Singers.

Kapiolani Community College Nursing Honolulu, HI, USA

Completed approximately a year and a half of coursework and clinical labwork but

did not obtain a diploma.  

This resume is created in 7 minutes.
Professional Summary
Office Assistant with 1  years of billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical office setting. Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
  • 40 WPM typing speed
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Appointment setting
  • Conference planning
  • Professional phone etiquette
  • Database management
  • Articulate and well-spoken
  • Certified in 10-key
  • Team building
  • Payroll
  • Invoice processing
Work History
Retail Sales Assistant, 09/2012 to 08/2013
Chemical Corps Regimental Association Fort Leonard Wood, MO
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
Recreation Assistant, 12/2013 to 06/2015
Specker Gym Fort Leonard Wood, MO
  • Answered an average of 30  calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Scored in top 10% of employees in successful resolution of issues
  • Served as the main liaison between customers, management and sales team.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Security Gaurd, 01/2003 to 11/2007
Securitas GmbH Werkschutz Illesheim, Germany
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Monitored and reported suspicious activities to local authorities.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Secured all doors in the office and main building after hours.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
File Room Clerk, Accounts Payable Clerk, 10/2006 to 04/2007
Securitas GmbH Werkschutz Illesheim, Germany
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Drafted biweekly time sheets for 54 executives and employees.
  • Assisted with event planning, including associated travel and logistical arrangements.
Associate of Applied Science: Assistant for office communication, Staatliche Berufsschule I Ansbach - Ansbach, BY, Germany
High School Diploma: 1998
Christian-von-Bomhard-Realschule - Ansbach,BY, Germany
  • Managed daily schedules and sales leads for 5 senior and junior loan officers.
  • Completed payroll for staff of 3 direct reports.
  • Trained 2 temporary accounting administrative staff during tax season.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Managed inventory and office budgeting for supplies for busy office of 5 employees.
This resume is created in 7 minutes.
Liaison between internal operations and external suppliers to drive success. Quality-focused professional with over 8 years of applied experience managing vendor relations with a high level of customer service. Reliable, patient and driven, with strong time management and prioritization abilities.

Active listening skills

Seasoned in conflict resolution

Complex problem solver

Courteous demeanor

Energetic work attitude

Large cash/check deposits expert

Telephone inquiries specialist

Customer service expert

Telecommunication skills

Courteous demeanor

Proficiency with Sabre

Strong verbal/written communication skills

Working Solutions Inc/ Egencia- Work At Home Agent Decatur, GA Corporate Travel Consultant 01/2018 to Current
  • Research and recommend routes, lowest fares, exchange rates and travel services.
  • Respond to customer inquiries for timetable, fares, hotels, cars and tickets.
  • Resolve problems related to reservations, wait-listing, seat selection, upgrades as needed.
  • Build and maintain excellent customer relationships.
  • Manage customized solutions with clients and partners.
  • Maintaining awareness of world events and weather that may affect travelers and their plans.
Thyssenkrupp Elevator Kennesaw, GA Vendor Maintenance Specialist 03/2010 to 07/2017
  • Set up new vendors and maintained the AP files.
  • Researched and acquired key vendor data such as W-9 form, Tax ID (EIN), remit to address and 1099 information.
  • Promptly responded to general inquiries from members, staff, and clients via phone, mail, e-mail and fax.
  • Managed quality communication, customer support and product representation for each client.
  • Resolved and prioritized all vendor related issues and ensured consistent internal and external service excellence.
  • Created and maintained customer history.
  • Consulted with branch employees to evaluate needs and determine best options.
  • Performed vendor audits and compliance reviews.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Setup and trained an average of 5 new employees monthly.
  • Managed activation and deactivation of suppliers in the Oracle system.
  • Set up payments as ACH in lieu of checks.
Thyssenkrupp Elevator Kennesaw, GA Accounts Payable Clerk 03/2009 to 03/2010
  • Processed an average of 5000 invoices per month for a large-scale organization.
  • Researched and resolved billing and invoice problems.
  • Maintained accounts system by inputting invoices and check requests.
  • Worked with other Accounts Payable colleagues to ensure accurate reporting.
  • Respond to inquiries by employees regarding expense reporting.
  • Manage the weekly upload of expense report submissions.
Robinson Imports Stone Mountain, GA Administrative Assistant/ Bookkeeper 05/2004 to 10/2008
  • Properly routed agreements, contracts and invoices through the signature process.
  •  Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Handled cash and deposits using the proper accounting procedures and documentation.
  • Processed journal entries, online transfers and payments.
This resume is created in 7 minutes.
Self-motivated accounting clerk/clerical worker offering a strong work ethic and determination to complete tasks in a timely manner.  Accurate and detail-oriented with extensive bookkeeping and clerical knowledge.
  • Excel spreadsheets
  • Meticulous attention to detail
  • Strong communication skills
  • Excellent data entry skills
  • Customer Service oriented
  • Strong interpersonal skills
  • Strong problem solver
  • AR/AP
  • Proficient in MS Office
  • Proficient with Microsoft AX
  • Outlook
Retirement Plan Service Center Representative 10/2017 to 11/2017 TransAmerica/ for Aerotek Cedar Rapids, IA Used dual monitors in a fast paced environment to process loans to several different types of retirement plans.  Detail and accuracy and being proficient and knowledgeable to the numerous different plans was necessary and essential.
Accounting/Inventory Control 07/2017 to 09/2017 JM Swank/ for Aerotek North Liberty, IA Released product for shipment between numerous location, both inside and outside warehouses.  Created transportation transfers between inter-company warehouses.  Processed confirmation of product shipments.  Used spreadsheets to maintain and control product inventory. Worked closely with the Accounting department to make adjustments to inventory when necessary.
Inspection 08/1994 to 10/2016 Whirlpool Corporation Amana, IA
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.  Inspected finished products for quality and adherence to customer specifications.  Monitored and adjusted production processes or equipment for quality and productivity.
Warranty Administration Clerk 02/1993 to 08/1994 Amana Refrigeration Amana, IA Processed an average of 5000 warranty invoices per month for a large-scale organization.  Resolved discrepancies and other warranty related issues with appliance servicers by phone and written correspondence.
AR/AP, Customer Service, and other various clerical positions 09/1989 to 02/1993 Manpower, Inc. Cedar Rapids, IA Researched and resolved billing and invoice problems. Balanced batch summary reports for verification and approval.  Opened and assigned new client accounts.  Coded the general ledger and processed vendor invoice payments.  Verified details of transactions, including funds received and total account balances.l Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Accounts Payable Clerk 01/1988 to 09/1989 Dee Electronics Cedar Rapids, IA Coded the general ledger and processed vendor invoice payments.  Coordinated approval processes of all accounts payable invoices.  Balanced batch summary reports for verification and approval.  Conducted month-end balance sheet reviews and reconciled any variances.  Rectified escalated accounts payable issues from employees and vendors.                                                                                                                                                                                                                                                                                                                                                    
Education and Training
Accounting/Pre-Business Kirkwood Community College Cedar Rapids, IA
Activities and Honors
Directed and managed several committees for the Cedar Rapids Hockey Association over the past 5 years involving youth ice hockey.
Recently received a Gold rating when taking the Career Readiness Certificate testing.