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Skills
  • MS Windows proficient
  • Report writing
  • Microsoft Outlook, Word and Excel
  • Problem solving
  • File and records management
  • Background Checks
  • Meticulous attention to detail
  • Multi-tasking
  • Management Experience
  • Organized
  • Accounting and finance
Work History
06/2019 to Current
Clerkship Coordinator California Northstate University College Of Medicine Elk Grove, CA
  • Establish and maintained affiliation agreements with Hospitals and independent practices
  • Conducted background checks and verification for new faculty members
  • Main point of contact for Hospital administrators regarding student information, and on-boarding processes
  • Create and implemented tracking database for faculty ranking and promotions
  • Verify and track student immunization, required documents, and evaluations
  • Coordinated complex travel schedules, accommodations and trip logistics for fourth year student away rotations
  • Generate and submit invoices for established independent practices and Hospital accounts each month
  • Coordinate and participated in meetings with external organizations and Clerkship Directors, regarding clerkship policies and student affairs
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
09/2018 to 06/2019
Administrative Coordinator/Scheduler Center For Autism And Related Disorders Sacramento, CA
  • Managed daily office operations, including client accounts, record management, and therapists and supervisor schedules
  • Maintained high levels of confidentiality while creating client schedules, filing and maintaining client records
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Typed and compiled documents, answered phones and completed paperwork for the office
  • Improved customer service by listening to customer feedback and prioritizing long-term business goals
  • Assisted with the on-boarding process of new hires
05/2016 to 09/2018
Park Ranger Assistant & Visitor Services Lead Sacramento County Parks Department Sacramento, California
  • Processed personal and professional documentation, citations and organized computer-based information
  • Maintained field reports and statistics
  • Trained new staff members in department/park policies, procedures, and safety regulations
  • Worked as part of a team to coordinate marketing strategies to promote park services. While providing daily park information updates to visitors
  • Served as liaison between park visitors, Park Rangers and department staff
03/2014 to 09/2018
Accounts Receivable Clerk (part-time Basis) Berg & Sons Construction Inc Elk Grove, CA
  • Created and maintained up-to-date client accounts such as payments, call logs and specific jobs site details
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods
  • Maintained and scheduled complex calendars
  • Prepared Bank deposits and posted cash receipts
  • Responded and assisted clients with any account related questions via telephone and e-mail
01/2012 to 04/2016
Sales Associate & Kid's Workshop Supervisor The Home Depot Elk Grove, CA
  • Conducted a weekly walk-through with management to discuss inventory and product marketing strategies for the week
  • Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Independently organized and lead monthly clinics
  • Entrusted to manage department in the supervisor's absence. Assumed ownership over team productivity and delegated work flow to exceed quality service goals
Education
2017
Bachelor of Science: Psychology
California State University, Sacramento - Sacramento, CA
2012
Associate of Science: Psychology
American River College - Sacramento, CA
2012
Associate of Science: Social Science
American River College - Sacramento, CA
Expected in 11/2020
Human Resource Management Certificate: Human Resources Management
University of The Pacific - Sacramento, CA
This resume is created in 7 minutes.
Summary
Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise. Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. 
Accomplishments
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Excellent communication skills as well as being a team player along with a superior leadership skills. 
  • Promoted to Office Manager after 2 months of employment.
  • Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
  • Coordinated all department functions for team of five employees.
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Skills
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Strong problem solver
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  • Medical Terminology
  • Invoice processing
  • Data Entry
  • EPA Lead Renovator Certified
  • AR/AP
  • Schedule management
  • Dedicated team player
Experience
06/2016 to Current
Office Manager GrandView Home Enhancements Seneca Falls, NY
  • Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions.
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Scheduled installs and sales appointments.
  • Stayed consistent with project schedules and plans for all installations.
  • Efficiently recorded and rejected incorrect deliveries of material to site.
  • Submitted all project closeout documents in accordance with the contract. 
  • Verified details of transactions, including funds received and total account balances.
  • Conducted month-end balance sheet reviews and reconciled any variances.
10/2015 to 06/2016
Accounts Receivable Clerk Auburn Armature, inc Auburn, NY
  • Temporary position working in the accounts receivable department.
  • Collected old AR from electrical contractors companies.
  • Collected over 2 million dollars of old AR in 3 months.
  • Answered multi-line phone and directed calls.
10/2014 to 04/2015
Contract AR Specialist/ Billing RevMD Partners Syracuse, NY
  • Worked with individuals with disabilities.
  • Assisted them with everyday life, getting them out in the community.
  • live productive lives.
03/2015 to 10/2015
Banquet Coordinator Hilton Garden Inn Auburn Auburn, NY
 
  • Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
  • Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success.
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  • Finalized banquet arrangements by conducting thorough inspections with clients prior to event start.
  • Delivered customer service excellence by promptly filling guests' orders, communicating food requests to kitchen personnel and offering assistance ahead of requests. 
04/2013 to 10/2015
Unit Secretary St. Joseph's Hospital Health Center Syracuse, NY
  • Prepared patient rooms prior to their arrival.
  • Greeted visitors and patients.
  • Completed registration for new patients.
  • Prepared patients for discharge and made arrangements for rehabilitation for after care.
  • Assisted with transferring patients in and out of wheelchairs and adaptive equipment.
04/2014 to 04/2015
Contract AR Specialist/ Billing RevMD Partners Syracuse, NY
08/2006 to 08/2008
Medical Imaging Registrar Crouse Hospital Syracuse, NY Scheduled special procedures in radiology department. 
10/2000 to 04/2013
Banquet Captain, Bartender Holiday Inn Liverpool, NY
  • Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
  • Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Delivered quality food and beverage service to guests in a responsible manner.
  • 13 years hotel/ banquet/ bartending experience.
10/2000 to 04/2013
Banquet Captain, Bartender Holiday Inn Liverpool, NY
  • Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
  • Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success.
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Delivered quality food and beverage service to guests in a responsible manner.
  • 13 years hotel/ banquet/ bartending experience.
04/2013 to 04/2014
Unit Seceretary St Joseph's Hospital Health Center Syracuse, NY
Education and Training
2012
Associates Degree Crouse College Of Nursing Syracuse, NY I have 1 year left until I graduate) in Registered Nurse
2011
Associates Degree: Humanities Onondaga Community College Syracuse, NY Humanities
1997
High School Diploma West Genesee Senior High Camillus, NY
Certifications
Certified EPA Renovator Inital March 2017 to March 2022 This course was developed by the EPA, in collaboration with the U.S. Department of Housing and Urban
This resume is created in 7 minutes.
Professional Summary

Friendly and energetic - with 5 years in the childcare industry. Motivated to help children become happy, healthy and well-behaved.

Approachable Daycare Provider successful at making children and parents feel at ease. Strengths include conflict resolution and special needs childcare services.

Skills
  • Cash handling expertise
  • Advanced clerical knowledge
  • Multilingual in ( URDU, HINDI , PUNJABI ..
  • Math aptitude
  • Managing classroom for diverse populations
  • Loves children
  • Time management
  • Customer Service
  • Strong Communication Skills
  • General Ledger Accounting
  • Total Account BalanceS
  • Customer Relations
  • Accounting Clerk
  • Accomplished Payable Clerk
  • Payable Invoices
Work History
01/2007 to 11/2012
Accounts Receivable Clerk AWAISIAH SCHOOL RAWALPINDI, PAKISTAN

  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Customer Service
  • Invoice Processing
  • Payable Invoices
02/2013 to 06/2017
Cashier/Customer Service UBL BANK RAWALPINDI, PAKISTAN
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Customer Service
  • Strong Communication Skills
  • Batch Summary Reports
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Organized and removed online banking files no longer in use.
Education
2000
High School Diploma: ARTS
HIGH SCHOOL JHELUM - JHELUM, PAKISTAN
2002
DBA- DIPLOMA IN BUSINESS ADMINISTRATION: BUSINESS
PICS COLLEGE JHELUM - JHELUM, PAKISTAN

2004
Bachelor of Commerce (B-Com): Accounting.
PUNJAB COLLEGE OF COMMERCE RAWALPINDI - RAWALPINDI, PAKISTAN
This resume is created in 7 minutes.
Summary
I have many years of Accounts Receivable experience and strong mathematical skills. I also have Receptionist skills and great customer service values and communication skills. I am capable of keeping patient, financial, and employee information confidential in the highest regard. I currently sell on Ebay and I am looking for a more steady and rewarding position with a great company.
Experience
Ebay January 2010 to Current Self Employed - Retail Sales
Warren, RI
I am currently a seller on Ebay of mostly clothing, shoes and accessories. I handle all of the purchasing, listing and shipping of all items purchased by buyers.
Scott Brass, Inc. July 2000 to March 2008 Accounts Payable/ Accounts Receivable Clerk
Cranston, RI
Processed and applied cash receipts on a daily basis. Initiated collection calls on all past due accounts in order to reduce delinquencies. Monitored and reviewed aging reports for any customers in past due status and rectified any miscellaneous outstanding balances. Investigated and resolved all discrepancies. Worked with Sales and Complaint Departments to get credits posted to the system and applied to miscellaneous balances accordingly. Settled customer disputes and charge backs. Provided exemplary customer service for all A/R and A/P phone inquiries. Responsible for mailing and proofing of invoices. Covered switchboard system when needed. Also entered payroll information to ADP on occasion when Human Resources person was not available.
The Providence Center June 1998 to June 2000 Receptionist/Office Service Assistant Support Representative / Floater
Providence, RI
Answered 6 line switchboard system. Responsible for greeting and directing clients, visitors, etc. Collected appropriate co-payments. Scheduled appointments for clients. Entered and up-dated changes to patient information into the system. Helped on-site doctors, counselors, employees with any administrative duties. Commuted to five different locations within Rhode Island as needed. Strong ability to keep patient, client, and employee information confidential in the highest regard, as this was a Mental Health facility.
Bradley Hospital February 1995 to March 1997 Receptionist
East Providence, RI
Responsible for greeting and directing clients, visitors, etc. Helped on-site doctors, counselors, employees with any administrative duties. Strong ability to keep patient, client, and employee information confidential in the highest regard, as this was a Mental Health facility.
Scott Brass, Inc. April 1986 to April 1994 Accounts Receivable Clerk
Cranston, RI
Duties and responsibilities included opening and disbursing of all incoming mail. Provided coverage on 6 line Merlin phone system. Processed and applied cash receipts. Investigated and resolved customer disputes, charge backs, etc. Made collection calls on all past due accounts. Dispersed month end reports to management.
Education and Training
Central High School 1980 High School Diploma: College Prep Providence, RI
University of RI Business Management Kingston, RI Attended from 1980 to 1981
Bristol Community College Miscellaneous Accounting related courses Fall River, MA
Quickbooks Pro 2009
Principles of Accounting
Business Mathematics
This resume is created in 7 minutes.
Professional Summary
Qualifications:  Outstanding ability to listen, process information, identify problems and implement successful resolutions. Commitment to customer service, able to build productive relationships, resolve complex issues and win customer loyalty.
Skills
  • Exceptional communication skills
  • Creative problem solver
  • MS Windows proficient
  • Strong client relations
  • Multi-line phone talent

 

  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Credit card processing
  • Multi-line phone talent
Work History
Substitute Teacher, 09/2012 to Current
PESG Services 6451 Alherton Road
I am  responsible for providing instruction, managing the classroom environment, and promoting student learning in the absence of the regular teacher.
Taking children to recess, and computer classes when a teacher is not present.
Customer Service, 07/2011 to Current
Adecco Auburn Hills, MI/United Water Company
                • Key production data - 10 thousand keystrokes per hour.
                • Consistently meet data entry quotas.
                • Customer Service working through Adecco: United Water Services Resolving customer's complaints, answering phones, setting appointments, handling payment transactions and other office related duties.
              •  Answered an average of [100] calls per day by addressing customer inquiries, solving problems and providing new product information.
          • Politely assisted customers in person and via telephone.
      • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    • Directed calls to appropriate individuals and departments.
Accounts Receivable Clerk, 04/2006 to 04/2008
TruGreen Chemlawn Macomb, MI
          • Answered incoming calls.
          • Assisted customers by answering questions and helping them determine the best plan of service.
          • Made outgoing calls to customers to collect payments for overdue bills.
          • Assisted with problem resolution.
          • Researched, reviewed and approved new and current customers for credit accounts.
        • Answered an average of  50  calls per day by addressing customer inquiries, solving problems and providing new product information.
Education
Associate of Applied Science: Paralegal Studies, 2009
Baker College - Clinton Township, MI
Certificate - Legal Administrative Assistant Associate Applied Business - Paralegal Studies Academy of Court Reporting: June, 2003
Associate of Applied Science: Human Service, June, 2009
Baker College -
Associate of Arts: Paralegal Studies, 2003
Academy of Court Reporting - Clawson, MI

 

Accomplishments
      • Customer Follow-up
        Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
    • Customer Service
      • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
      • Handled guest complaints, maintaining a positive dining experience for all rest.
  • Telephone Service
    Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • I have accomplished to be on the Deans list several times during my studies at Baker.
This resume is created in 7 minutes.
Objective

Piping Designer with experience in an EPCM company, using AutoCAD and CADWorx. Eagerly looking to take my career to the next level. I anticipate the opportunity to learn, grow, and advance my skills as well as develop my knowledge.

Education
PROCESS PIPING DRAFTING 2012 SAIT Polytechnic Calgary, AB
BACHELOR OF BUSINESS ADMINISTRATION 2010 Mount Royal University Calgary, AB
HIGH SCHOOL DIPLOMA 2004 Composite High School Grande Prairie, AB
Experience
PIPING DESIGNER 07/2012 to 05/2014 GAS LIQUIDS ENGINEERING LTD Calgary, AB

Spectra Energy - Fort Nelson BC 

  • Assist Senior Piping Designer in creating construction work packages;3D model, GA's, and ISO's using CADWORX and AutoCAD
  • Modify redline Engineering mark-ups on deliverables including: plot plans, key plans, PFD's, PID's, ISO's, GA's, and As-Built, using AutoCAD, CADWorx
  • Review deliverables for consistency, errors, or deviation from industry code, and client standards; modify as required
  • Basic understanding of structural and electrical drawing standards and symbols
  • Understand drawing revisions, including: IFI, IFR, IFHazop, IFA, IFC, and IFAs-Built
  • Communicate with Senior Designers, Project Managers, Structural and Document Control personnel to define solutions

Cenovus Energy - Foster Creek & Christian Lake Project 

  • Assist other Senior Designers in the construction of PFD's, PID's, GA's, and ISO's as required, using AutoCAD and CADWorx
  • Modify and revise Plot plans, Key Plans, Line Lists, Equipment Lists, and As-built drawing redlines when required
  • Visit construction sites on occasion to construct redline As-Built drawings; modify deliverables to reflect
  • Work closely with Project Management to define solutions; adjust and revise deliverables to reflect as needed

ARC Resources - Parkland Gas Plant 

  • Design 3D motors, 3D cable trays, and simplified vessels and equipment when needed and designated by Project Lead
  • Update and modify project deliverables, including: PFD's, PID's, line lists, bill of materials and equipment layouts as designated by Project Lead
ACCOUNTS RECEIVABLE CLERK / RECEPTIONIST 02/2010 to 01/2011 EC&M ELECTRIC 1934 LTD Calgary, AB
  • General administrative duties; answering and redirecting phone calls; filing, faxing, and photocopying; mail receiving and distribution; ordering office supplies
  • Managing incoming funds; make daily bank deposit trips
  • Invoicing, and collections, as well as assisting in month end procedures
  • Receive and redirecting incoming clients/visitors to designated department or personnel
  • Time sheet entry, and payroll

INSIDE TECHNICAL SALES AGENT 

  • Understand Valve, Motor, Pump and Compressor standards for quick and cost effective distribution
  • Managing client questions, concerns, or requests by providing any/all necessary information
  • Product costing, invoicing, and collections
  • Ordering, purchasing, and documentation
  • Receive and verify incoming/outgoing shipments, stock accordingly

FRANCHISE OWNER / OPERATOR 01/2009 to 03/2011 STUDENT WORKS PAINTING Calgary, AB
  • Painting interior and exterior of homes
  • Advertising, job costing, scheduling, purchasing, and invoicing
  • HR management; advertising, interview, hiring, training, and employment termination
  • Project specific time entry, and payroll
  • Monitoring and implementing safety standards

OFFICE MANAGER / ADMINISTRATOR 09/2006 to 03/2010 Mr. Electric/Omega Electric Inc. Calgary, AB
  • Administrative duties: filing, faxing, photocopying, ordering supplies, redirecting phone calls, and mail distribution
  • Job estimation, purchase order creation and distribution, invoicing, collections, as well as daily cash & bank deposits
  • Time sheet entry, and payroll
  • Daily/weekly communication with vendors and crew leads regarding invoices and purchase order deliberation
  • Managing client, co-worker, and vendor complaints/concerns
  • Training new office personnel

SCHEDULER / DISPATCHER 

Omega Electric Inc. 

  • Organize and coordinate with Builders electrical services required (ie. U/G, R/I, Finals, Cable installation)
  • Dispatch residential crews for electrical services; Undergrounds, Rough-In's, or Finals
  • Effective communication with Leads to address project issue and/or hold-ups; manage hold-ups, while maintaining project deadlines
  • Schedule inspectors upon electrical service completion, as well as cable, and power installations through APEX Cable, and ENMAX Power
  • Acquire and maintain updated electrical permits
Highlights
  • AutoCAD 2012, 2013, 2014
  • CadWorx 2013, 2014
  • PDMS
  • Bentleys AutoPlant
  • PROCAD
  • Navisworks Freedom
  • Microsoft Office
  • Adobe Creative Suite
  • Data analysis and Interpretation
  • Technical writing
Certifications
  • Process Piping Drafting
  • WHIMIS
  • Standard first Aid - Level A, CPR with AED
  • H2S Alive