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Professional Summary

Highly enthusiastic supervisor with 5 years of experience supervising staff in a fast-paced environment. Proven history of achieving performance goals by monitoring employee performance and coaching staff on effective performance methods. Skilled in solving complicated issues and making proactive operational changes.

  • Distribution center management
  • Team supervision
  • Performance optimization
  • Process and procedure development
  • Proficient in Microsoft Office software
  • Excellent customer service skills
  • Merchandising
  • Opening and closing procedures
  • Trusted key holder
  • Proficient in cash management
  • POS system expert
  • Natural leader
  • Strategic thinker
  • Detail-oriented
  • Skilled problem solver
  • Quick learner
  • Personable
  • Motivated team player
  • Exceptional communication skills
Work History
Client Delivery Manager (Stretch Role), 06/2018 to 02/2019
Adecco (Nike)Memphis, TN
  • Worked directly with operations manager to establish business needs based on the workload.
  • Identified gaps and located/added needed resources for work placement and other support.
  • Maximized performance by monitoring daily activities and mentoring team of 120 associates.
  • Raised performance by identifying and targeting issues as well as areas in need of improvements.
  • Compiled data on attendance and performance metrics to report information to operations manager, discussing trends and methods for improving throughput.
Floor Supervisor, 12/2015 to Current
Adecco (Nike)5151 Shelby Dr
  • Oversee employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Train, coach and mentor team leads to ensure smooth adoption of new programs.
  • Handle disputes and administer disciplinary procedures.
  • Reduce employee turnover with hands-on leadership and coaching.
  • Motivate a processing/support team of over 100 well-trained staff.
  • Meets with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Composes and drafts outgoing correspondence and reports for managers.
  • Assist in cleaning and maintaining the warehouse in compliance with OSHA safety standards.
Community Program Educator (CPE), 12/2014 to 12/2015
Behavioral Services of TennesseeMemphis, TN

  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Helped residents programming goals and increase their independence.
  • Assisted with administering daily medications.
Merchandise Coordinator/4th Key Holder, 04/2014 to 10/2014
HomeGoodsCollierville, TN

  • Completed store opening and closing procedures.
  • Oversaw team of 15 employees.
  • Trained and mentored new employees.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Fostered an environment which encouraged continual process improvements.
  • Opened inventory boxes and restocked shelves.
Guest Service Attendant/Cash Office Team Member, 10/2012 to 07/2014
TargetMemphis, TN

  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register and making bank deposits.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Cross-trained and backed up other customer service managers.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Participated in physical inventory counts every year.
Cash Manager, 05/2012 to 10/2012
Incredible Pizza CompanyMemphis, TN

  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Determined customer needs by asking relevant questions and listening actively to the responses.

High School Diploma: Creative Writing, May 2012
Overton High School - Memphis, Tn
  • Lead a team in processing over 120,000 units in Value Added Services in one day, setting a new record.
  • Managed and led a team of over 150 associates.
  • Received the "Employee of the Month" award after 2 months of employment.
This resume is created in 7 minutes.
Dynamic and qualified Financial Planning Analyst with progressive experience in Corporate Finance, Corporate Financial Planning & Analysis, and Treasury. A proven financial analyst who was tasked with addressing and solving problems that occurred not only globally, but domestically as well. Self-starter who is able to manage and complete multiple projects and tasks at one time.
  • Excel, Word and Powerpoint
  • PeopleSoft 
  • IBM Cognos TM1
  • Exposure working with SAP and BPC
  • Corporate Finance
  • Financial Analysis
  • Cash Flow Forecasting
  • Budgeting
Financial Planning Analyst
March 2017 to Current
Time Inc. New York, NY
  • Maintained the monthly capital expenditures reporting package which was presented to the CFO and SVP of Financial Planning
  • Managed the budgeting and forecasting of the corporate cash flow statement 
  • Managed the corporate debt model to forecast interest expense, cash interest and debt position
  • Coordinated and consolidated the quarterly Balance Sheet, Bonus and Severance forecasts of numerous Time Inc. business units
  • Assisted in creating presentations for the CEO/CFO, Board of Directors and other ad hoc requests
International Cash Manager
May 2015 to March 2017
Platform Specialty Products Corporation Norwalk, Connecticut
  • Used TM1 to analyze monthly cash flows and provide recommendations to Treasurer and CFO
  • Created a comprehensive Inter-Company Loan database which was used cross-departmentally
  • Performed monthly reconciliation of loan, dividend and investment accounts
  • Managed and analyzed the global lines of credit, factoring agreements and letters of credit 
  • Worked with Asst. Treasurer and Treasurer to map out potential repatriation of foreign cash
Education and Training
Bachelor of Arts : Economics Pace University New York, NY, United States Concentration in Chinese Financial Systems