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Professional Summary

Successful sales professional with 17+ years experience in a large scale Wholesale and Retail environment. Self-motivated Account Manager looking for an opportunity to take a step in my career and lead the NYC On Premise Sales team to new levels of success. I enjoy the challenge of breaking new ground and thrive on enabling myself to surpass sales targets.

Skills
  • Goal-oriented
  • Team building expertise
  • Proven sales track record
  • Strategic account development


  • Eostar, Excel, Word, PowerPoint expert 
  • Excellent oral, written and interpersonal communication skills.
  • Excellent organizational skills.

Work History
Key Account Manager, 03/2009 to Current
Manhattan Beer Distributors Suffern, New York
  • Manage and Coordinate Corporate Chain Sales Calls for Key NYC Supermarket and Mass Market Accounts.
  • Prepare PowerPoint Sales Presentations discussing current business initiatives, cost and suggested retails, execution of existing portfolio and placement/distribution of new items.
  • Submit feature requests and new item recommendations utilizing IRI, or Nielsen data.
  • Communicate all confirmed feature activity and new item authorization utilizing Chain Newsletter and PowerPoint slides, to entire Sales Department.
  • Consistently building strong relationships between Manhattan Beer and Supplier Personnel to ensuring their goals and strategies are achieved.
  • ​Effectively manage and maintain assigned budget.
  • Manage weekly itinerary and Trade Days to work with Sales team in ensuring program success, confirming chain retails, ensuring planogram integrity is visible and display execution is in place.


On Premise Supervisor, 01/2008 to 03/2009
Manhattan Beer Distributors Bronx, NY
  • Worked with assigned sales team in execution of On Premise goals and volume objectives for sales and distribution. 
  • Targeted and identified potential new accounts in assigned territory and worked with sales team and supplier personnel in securing closure and new business distribution.
  • Utilized Marketing programs and company resources to coordinate promotional nights and special events and submitted reports recapping events to Management.
  • Point of Sale used within assigned territory to announce upcoming Promotional events within accounts. Also providing retailors with thematic Point of Sale to be utilized on a day to day basis.
  • Maintained Budget guidelines efficiently and effectively.
Sales Representative , 09/2006 to 01/2008
Manhattan Beer Distributors Bronx, NY
  • Executed and exceeded route goals and objectives for volume sales and distribution, earning title as top Sales representative in the NYC area.
  • Maintained daily call frequency acting as Key contact within assigned territory and used it to establish strong relationships, allowing maximum opportunity for distribution.
  • Ensured placement and maximum utilization of Point of Sale materials in assigned route.
  • Consistently hit and exceeded quarterly sales volume and Provisional Goals (ABS) and successfully achieved goals as winner of most sales incentives.
  • Developed an innovative system to managing account base which was cited by Director of Training to incoming sales team in years following.


Credit Department Supervisor, 02/2000 to 09/2006
Manhattan Beer Distributors Bronx, New York
  • Supervised a staff of 8 in the process of maintaining Accounts Receivable to reduce bad debt and outstanding balances.
  • Scheduled staffing, evaluated staff performance and conducted Annual Employee appraisal reviews with staff.  
  • Coordinated staff responsibility by assigning individual analysts to different Branch Sales teams, in an effort to ensure maximum potential of Department resources.
  • Created SOP Manual, implemented department procedure and established an environment for staff development to assess and continually provide training.
  • Interacted with other department management teams; moreover Sales team, in troubleshooting and responding to inquiries.  
Credit Analyst , 04/1999 to 02/2000
Manhattan Beer Distributors Bronx, New York
  • Compiled and Analyzed Accounts Receivable Data information for the Wyandanch Sales Department.  
  • Held accountable for timely communication of Accounts Receivable information to Sales personnel facilitating collection of outstanding balances.
  • Provided Customer Service and direct contact with retail customers, for the purpose of collecting outstanding balances and reducing bad debt.
  • Created Credit Adjustment forms to remove retailors bad debt by mis-posted transactions, delivery issues and mathematical errors.
  • Successfully performed and excelled in all areas of responsibility; Promoted to Department Supervisor in less than one year of holding position.

Education
Bachelor of Science: Accounting , 2005
Herbert H. Lehman College - Bronx, New York
Accomplishments

Awarded Sales Representative of the Year in 2007

Awarded Certified Beer Server (Cicerone) Certificate in 2015

Introduced and created the "Standard Operating Procedure" Manual for the Credit Department.

Certifications
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Summary
To obtain a position with a professional organization that will utilize my strong accounting skills, computer knowledge, and interpersonal and organizational abilities.
Experience
08/2009 to Current
Tax Specialist H&R Block Clearwater, FL
600+ hours tax preparation in 8 years. 
Completed various courses for ethics, small business tax, clergy etc.
11/2014 to Current
Administrative Assistant Infinity Fianancial Largo, Fl
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Set up appointments with clients and prepare account reviews.
Prepare paperwork for new and existing accounts. 
08/2012 to 11/2014
Accounts Payable specialist Southern Manufacturing Company Tampa, FL
Process accounts payable.
Assist office manager with daily tasks.
01/2010 to 08/2012
Administrative Assistant-Adoption unit Camelot Community Care Tampa, FL
Assisted supervisors with communication among adoption units and collection of time and mileage sheets.
Conducted follow-up on adoption reference calls.
Prepared packets for monthly adoption orientation.
01/2007 to 09/2009
Administrative Assistant Veredus Corporation Tampa, FL
Managed and maintained all inbound calls to 50+ sales staff.
Assisted payroll department with collection of time sheets and preparation of monthly client billings.
Conducted orientations and completed all new hire data entry.
Managed all mailing supplies and orders.
05/2003 to 12/2006
Credit Analyst Tri-Tech Tampa, FL
Managed credit checks for all new customers.
Processed all results to upper management.
Coordinated company meetings and seminars.
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Professional Summary

Motivated civil engineer with more than 2.5 years of experience in the domain name industry, working with all kinds of projects, from improvements in domain name processes to total price control of several NgTLDs and ccTLDs.

Skills
  • Microsoft Office (Advanced)
  • Analytical thinker
  • Problem Solving
  • High knowledge of Mathematics
  • Quick learner
  • Native in spanish
  • Fluent in english
  • Computer proficient
  • Exceptional attention to detail
  • Strong Work Ethic
  • Natural leader
Work History
DOMAIN PRICING ANALYST 10/2018 to Current
Marcaria.com Santiago, Chile
  • Design pricing proposals to maximize the current value of the utility of each domain service and achieve the strategic objectives of the company (of the entire ccTLD, NgTLD and Premium domain portfolio).
  • Constant negotiation with current and new Registries-Resellers to improve the company's current costs.
  • Receive, analyze and organize the company's participation in the external promotions of the Registries (of the entire ccTLD and NgTLD portfolio and premium domains).
  • Provide support to the area of operations, sales and finance in complex cases that require a more detailed analysis.
  • Direct work with the product area in everything related to the pre and post launch of new TLDs in their different phases.
DOMAIN MARKETING PROCEDURE ANALYST 03/2017 to 10/2018
Marcaria.com Santiago, Chile
  • Assist in the structuring and order of the company's initiatives defined for 2017 in domain services.
  • Review and suggest a proposal to improve the different procedures in the Marketing area.
  • Obtain and analyze data repeatedly to implement improvements in other areas.
  • Responsible for a portfolio of assigned Registries.
  • Maintain updated and well functioning domain procedures (sales process).
  • Responsible for requests for information from other areas, specifically on issues related to new procedures, Prices and costs, Registries).
SALES EXECUTIVE 09/2016 to 12/2016
Strategio Creative Studio Miami, Florida
  • Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
  • Reviewed and edited blog posts to guarantee high content quality.
  • Cultivated and managed relationships with key clients, vendors and community partners.
  • Proofed and approved production and printing drafts of promotional materials.
CONSTRUCTION SUPERVISOR AND PLANNING 01/2014 to 04/2016
Negocios globales CA. Puerto Ordaz, Venezuela
  • Estimated quantities and cost of materials, equipment and labor to determine project feasibility.
  • Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
  • Defined engineering problems, collected data, established facts and drew conclusions to solve any kind of situation.
  • Inspected project sites to monitor progress and adherence to design specifications.
Education
Bachelor of Science: Civil Engineering Jun - 2015 USM (Universidad Santa María) - Puerto La Cruz, Anzoátegui
Graduated Diploma: English Program Jan - 2017 Language On - Miami
  • Coursework includes: Speech, Communication and writing
Certifications
  • Sap 2000 (Colegio de Ingenieros de Venezuela)
  • English program (language On Miami florida)
Additional Information

www.linkedin.com/in/ygnaciosilva

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Professional Summary

Thorough understanding of debt management and credit systems with exceptional research skills. Enjoy staying updated with all the latest technology used in making financial analysis. Experience analyzing financials, underwriting loans, and evaluating customers credit worthiness.

Skills
  • Fluent in Spanish
  • Quantitative & Qualitative thinking
  • Goal-oriented
  • Strong interpersonal skills
  • Detail oriented
Work History
Credit Analyst, 11/2016 to 07/2018
Sterilite Corporation Townsend, MA

  • Evaluate financial statements to determine customer credit worthiness
  • Credit limit authorization $50K, up to $20MM with VP approval
  • Prepare, & deliver insight reporting to senior management in respect to industry trends and portfolio performance

Loan Officer/Member Representative, 11/2015 to 11/2016
Hanscom Federal Credit Union Burlington, MA
  • Exceeded sales goals every month by 50%
  • Evaluated 250+ credit reports
  • Closed more than $1.5MM in auto loans
  • Originated, underwrote, and closed loans
Manager/Business Developer, 09/2014 to 05/2016
Alia Pro Dance Company Fitchburg, Ma
  • Developed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales
  • Initiated market research through google analytic and analyzed findings
Senior Teller, 05/2014 to 11/2015
Commerce Bank & Trust Company Worcester, Ma
  • Exceeded sales goals every quarter by >50%
  • Handled retail and commercial, mortgages, & loan account transactions
  • Translated and assisted Spanish speaking customers with legal documents
Education
Bachelor of Science : Business Management International Business & Economics Fitchburg State University - Fitchburg, MA
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Professional Summary
Seasoned Anti Money Laundering Specialist with over 10 years of experience in compliance and financial crimes detection. Excellent communication and customer focused skills. Proven track record of job achievement and success.
Skills

Fluent in Spanish 

Strong Team Player

Support Change and Innovation

Excellent Communication and Written Skills

Strong Customer Focus

Strong Analytical Skills

Work History
KYC Analyst, 07/2007 to 09/2017
BP Houston and Chicago
  • Identifying and reporting key financial fraud and AML risk within BP's counterparty base.
  • Monitoring potential trades with unauthorized counterparties, lead on resolving and reporting unauthorizedtransactions within BP's systems.
  • Created a global auditing system for BP's counterparty base, with the ability to report on needed metrics. 
  • Undertaking counterparty research, having direct contact with counterparties and working with the Front Office inpulling together KYB information to support their counterparty requests.
  • Reviewing and applying adverse media to existing counterparty files, providing counterparty specific sanctionsadvice where appropriate.
  • Extensive knowledge of Dodd-Frank regulatory transaction level requirements and implementation for financial trading. 
  • Accurate and timely processing of counterparty due diligence requests in accordance with BP's policies and procedures.
  • Effectively and accurately entering all counterparty reference data.
  • Managed ongoing review project for BP North America of over 6000 counterparties. 
  • Developed training for commercial team on Counterparty Due Diligence procedures.

Credit Analyst, 10/2005 to 07/2007
BP Warrenville, IL
  • Evaluated the creditworthiness of each counterparty, assigned a risk rating, and established an appropriate credit limit for each counterparty.
  • Monitored the exposure for each counterparty (i.e. compared exposure to applicable credit limit).
  • Measured the exposure for each counterparty and maintained and updated the systems to perform such measurements.
  • Produced relevant accurate reports of such exposure, and predicted potential future exposure of each counterparty.
  • Mitigated exposure to each counterparty where necessary through appropriate credit mitigation tools (i.e. margining, prepayments, letters of credit, guarantees, etc.), which included maintaining files of letters of credit, guarantees, and other security documents.
  • Addressed the day-to-day processes of taking in collateral, hedging credit risk and responding to the business in a timely manner as opportunities arose.
International Credit Analyst, 07/1998 to 10/2005
Navistar Warrenville, IL
  • Assessed the credit risk of Navistar's international clients and established credit limits.
  • Analyzed customer financial statements.
  • Provided financial order management support to Navistar's Supply Chain and Sales and Marketing personnel to control credit exposure.
  • Insured timely payments, and minimized risk of customer disputes.
  • Conducted collection calls and customer visits to collect Accounts Receivables.
  • Negotiated customer disputes in order to drive for resolution and document root causes.
  • Provided customer service and developed relationships with internal/external customers and suppliers.
  • Maintained accurate credit files and collection files.
  • Maintained notes for each customer account.
  • Marketed, trained, counseled, advised, and communicated credit department policy and procedures to company personnel.
  • Participated in major department projects and took an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives.
  • Actively participated and communicated in team-based work groups that made up the Credit Department.

Education
Bachelor of Science: Business, Elmhurst College - Elmhurst, IL

Bachelor of Arts: History, University of Illinois - Chicago, IL
Certifications
CAMS (Certified Anti-Money Laundering Specialist)
Affiliations
Member of Association of Certified Anti Money Laundering Specialists, ACAMS
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Professional Summary
Skilled Accounts Receivable Specialist has accurate bookkeeping and Accounts Receivable Management skills.  Excellent interpersonal and social communication allows for assisting customers with invoicing, payment and account inquiries. Highly analytical, deadline-driven who completes accounting activities with accuracy and speed.
Skills

Microsoft Great Plains

Microsoft Dynamics AX

PeopleSoft

MaxExact Software

Microsoft Word

Microsoft Excel

Accounts Receivable

Billing and Collections

Invoice Statements

Deposit Verification

Journal Entries

Month-end Processing

Work History
Accounts Receivable/Collections Specialist, 12/2005 to 02/2017
Nonin Medical, Inc. Plymouth, Minnesota
  • Accurately completed application of cash receipt against outstanding receivables
  • Resolved all account discrepancies and completed monthly audit of accounts receivable
  • Reconciled and prepared month-end journal entries for all cash, wire and credit card payments
  • Completed monthly bank reconciliation to assist with month-end close
  • Contacted delinquent customers to secure payment
  • Assigned and maintained all customers credit limits and credit terms
  • Generate weekly aging reports
  • Completed any additional duties assigned by management
  • Maintained 100% of job responsibilities in Microsoft Dynamics and MAX Exact, while self-teaching system implementation of Microsoft Dynamics AX
Credit Analyst, 07/2003 to 09/2004
Norcraft Companies Eagan, Minnesota
  • Sole credit analyst for the UltraCraft company (approximately 600 accounts)
  • Analyzed new account applications using Dun & Bradstreet
  • Reconciled account discrepancies
  • Made collection calls on past due accounts
SAP Credit Analyst, 03/1996 to 07/2003
Thomson Reuters Eagan, Minnesota
  • Analyzed new account applications using Experian and Dun & Bradstreet
  • Determined appropriate credit limits for all new accounts in the Southeast Division
  • Performed daily maintenance on accounts to include cash application, collection calls, account reconciliation and basic accounting
Education
High School Diploma: 1991
Hill Murray High School - Maplewood, MN
CBA Certificate: Banking, 2004
NACM Minneapolis - Minneapolis, MN
Completed business credit management class as part of a CBA certificate program