Credit Manager resume examples

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Skillful Credit Manager resume

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  • Internal Audit
  • Prepare audit reports visible to Senior Management
  • Strengthen internal policies and procedures
  • Recommend action plans for control deficiencies
  • Enterprise Risk Management
  • Identify and rate risks and assess strength of controls
  • Strong analytical and investigative skills
  • Regulatory compliance and risk mitigation strategies
Professional Summary

Goal-oriented, multi-tasking ninja with a contagious positivity and background in audit, risk management, compliance, and data analytics. Quickly learns new systems but has expertise in Auto Audit, Archer, Tableau, and Excel.

Work History
Senior Consultant 06/2019 to Current
Deloitte Denver, CO

• Working toward Certified Internal Audit (CIA) certification, expected completion in 2019.
• Evaluate controls for effective risk mitigation.
• Conduct walkthroughs with clients to gain an understanding of processes, procedures, and systems.
• Identify and communicate control deficiencies to clients.
• Prepare work papers and Risk & Control Matrices which communicate audit findings.

Associate Internal Auditor / Compliance Associate 07/2017 to 06/2019
OppenheimerFunds, Inc. (Laid Off Due To Acquisition) Centennial, CO

Internal Auditor

  • Conduct audits assessments in accordance with Institute of Internal Auditors (IIA) standards to evaluate risks, controls, and process effectiveness.
  • Survey business functions to set audit scopes and objectives as well as identify risks and controls.
  • Analyze business functions from a financial, operational and compliance perspective.
  • Develop and execute testing
  • Prepare reports and effectively communicate audit results to senior management and the Boards.
  • Work on two audits concurrently.
  • Build and maintain effective relationships with individuals at all levels of the enterprise.

Compliance Associate

  • Audited interdepartmental processes and identified weaknesses and created controls to mitigate regulatory risk.
  • Conducted an enterprise wide audit focusing on employee discretionary account letters following an SEC audit finding, where I identified further issues and wrote and implemented a new discretionary letter policy.
  • Spearheaded QA testing and reporting of a vendor system upgrade Q1 2018 consisting of 500+ bugs.
  • Analyze employee trade activity for potential insider trading transactions and trends.
Risk Consultant (Laid Off Due To Reorg) 01/2016 to 05/2017
Computershare Highlands Ranch, CO
  • Conducted internal audit assessments in accordance with the internal Risk Framework and industry standards
  • Audited business functions to ensure processes and internal controls effectively managed operational, regulatory, and business risks
  • Prepared audit work papers and reports which communicated audit results and identified process gaps and root cause analysis, visible to Senior Management
  • Provided internal business units policy and procedure strengthening recommendations by enhancing controls and remediate control weaknesses
  • Analyzed key performance indicators (KPIs) and milestone data for accuracy, integrity, and trends
  • Suplied the Global Risk Board with reports consisting of top risks and risk appetite metrics
Data Analyst (Contract Position) 05/2015 to 12/2015
Visa, Inc Highlands Ranch, CO
  • Gathered and analyzed cardholder data in effort to isolate demographic trends such as; age, gender, income, overall monthly spend, and top merchant spend from large data sets.
  • Managed projects investigating data integrity issues with the IT department and product teams.
  • Produced ad-hoc analysis and reports on topics including; fraud rates, cardholder spend, and load amount on prepaid cards with the purpose of maximizing client revenues.
  • Managed monthly dashboards and scorecards which compared competitors based on identical data metrics.
Financial Risk Analyst (Contract Position) 03/2015 to 05/2015
Arrow Electronics Englewood, CO
  • Assessed credit worthiness of Arrow suppliers by utilizing S&P and Moody's ratings.
  • Conducted financial research and analyzed financial performance on Arrow customers by utilizing S&P and Moody's ratings.
Credit Risk Analyst - SBA Underwriter 05/2013 to 02/2015
Small Business Funding Group, Inc (Company Closed In 2015) Denver, CO
  • Communicated with borrowers, external bank partners, SBA employees, and vendors on a daily basis.
  • Analyzed personal and business financial data such as; personal financial statements, credit reports, tax returns, revenue and expense projections, and business plans.
  • Generated ad-hoc Excel reports and projections for C-level Executives and Board of Director meetings.
  • Created manuals, reports and documents and made updates as needed.
  • Member of Credit Review Committee, where loan files were analyzed and approved based on credit worthiness.
  • Underwrote SBA loans while adhering to SOP 50 10 5(F) standards and regulations.
Business Affairs Intern 05/2012 to 05/2013
Comedy Works, Inc Greenwood Village, CO
  • Analyzed and reviewed business tax returns for financial trends.
  • Consulted Business Affairs Director on business partnerships, vendor relationships, and business strategy.
  • Created new employee paperwork still used today and audited all new hire paperwork for both locations.
Junior Project Manager (Laid Off) 01/2008 to 02/2009
Video Professor (Company Closed In 2009) Lakewood, CO
  • Project Manager for new, robust website product similar to YouTube called Blue Sky.
  • Managed all Blue Sky vendor content, relations, and contracts.
  • Oversaw all website design for Blue Sky and existing website pages.
  • Collaborated with cross-functional teams including IT, Marketing, and Creative departments.
  • Developed new policies and processes as needed.
Contracts Assistant 08/2007 to 12/2008
Video Professor Lakewood, CO
  • Developed new Legal approval process which increased productivity by 75%.
  • Reviewed all legal verbiage on all: web pages, web banners, and call center scripts.
  • Liaison between Legal department and all other departments including: Marketing, Retention, and QA.
  • Generated reports used by Senior Management.
  • Created manuals, reports, and documents and made updates as needed.
  • Pursuing Certified Internal Auditor certification, expected completion June 2019.
Master of Science: Enterprise Risk Management Expected in 2020 Boston University - Boston, MA
  • Coursework in - Enterprise Risk Management, Financial Concepts, Disaster Recovery, Business Continuity, Quantitive and Qualitive Decision-Making
Bachelor of Science: Business Administration Metropolitan State University of Denver - Denver, CO
  • 3.44 GPA
  • Business Administration, Accounting, and Entrepreneurship coursework
  • Minor in Psychology

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Job-winning Credit Manager resume

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Gloria C. Taveras
Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Adept at assessing needs generating options, and implementing solutions in collaboration with staff.
  • Process Development
  • Staffing Management Ability
  • Exceptional Organizational Skills
  • Excellent Oral and Written Communication Skills
  • Strong Analytical Skills
  • Proficient in Microsoft Office Suite
  • Strong Interpersonal Skills
  • Client Relations Specialist
  • Type 55 WPM
  • Conflict Resolution Techniques
  • Detailed-oriented Effective
  • Time Management Skills
  • Training and Development
  • Call Center
Education and Training
High School Diploma 2005 Kolbe Cathedral Catholic High School, Bridgeport, CT
Cubesmart Store Manager 12/2015 to 06/2017
  • Recruited, managed and mentored 5  new employees.
  • Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
  • Improved service quality and increased sales by 10% by developing a strong knowledge of company's products and services.
  • Provided detailed monthly departmental reports and updates to senior management.
  • Addressed negative customer feedback immediately.
  • Provided a high level of product and leadership support to representatives and clients.
TD Bank Bridgeport, CT Bank Teller 05/2013 to 09/2015
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
  • Opened over 100 new customer accounts, including checking, savings and lines of credit.
  • Processed sales referrals and promoted bank services and products, resulting in 5% branch sales increase.
  • Processed cash withdrawals.
  • Adhered to TD Bank's security and audit procedures.
  • Reported daily averages and shortages to the operations department.
RBS Bridgeport, CT Credit Card Specialist 08/2011 to 02/2013
  • Received an internal audit score of 97%.
  • Successfully completed over 200 credit card transactions with 100% accuracy.
  • Assisted senior-level credit officers with complex loan applications.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.

Top Credit Manager skills

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Experienced Credit Manager resume

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Talented Financial Analyst who develops and grows profitability within large and complex client relationships. Advises and consults clients to maximize their service usage and investment opportunities.
  • Risk management assessor
  • Reliable
  • Excellent communication skills
  • Analytical
  • Flexible
  • Inspiring team leader
06/2010 to 12/2016
CREDIT RISK OFICER CBA Bank Dar Es Salaam, Dar Es Salaam
  • Developed, produced and enhanced risk reports for all business units.
  • Preparation of Offer Letters for both Corporate & Personal Banking.
  • Disbursement of Credit Facilities for both Corporate and Personal Banking.
  • Ensure Compliance with Approved Credit Terms.
  • Managing Syndicated facilities by ensuring limits are not exceeded and monthly repayments are paid on time.
  • Preparation and Booking of Bank Guarantees.
  • Processing of Insurance Premium Finance facilities including opening of customers' accounts, disbursement of facilities and making payments to the various Insurance Companies.
  • Reviewed clients' accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision.
  • Custodianship of Fixed Deposit Receipts and Postdated Cheques.
  • Maintenance of Fixed Deposits and Liens in the Core Banking System.
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
  • Prepared internal quarterly and annual portfolio monitoring reports. 
  • Ensuring Policies, Procedures and Limits are adhered to.
  • Communicated regularly with management regarding portfolio performance and new loan transaction quality.
  • Assisted senior-level credit officers with complex loan applications.
02/2017 to 04/2017
Bank Teller CBA Dar Es Salaam, Dar Es Salaam
  • Proper Management of Cash to avoid losses.
  • Ensure Procedures are being followed in all transactions done.
  • Ensuring that customers are being served in a stress free manner.
  • Reconciliation.
  • Maintained confidentiality of bank records and client information.
Credit Manager Baraka Eliya TIB Corporate Bank Dar Es Salaam
  • Mobile; 0754 314 335 Email:
Finance Manager Marystella Katemana Diamond Trust Bank Mobile; 0784 528 384 Email: 
Senior Lecturer Dar Es Salaam

  • Alpha John Mwongoso Moshi University college of Cooperative and Business Studies.
  • P.O Box 474 Moshi Mobile; 0754625471/0716903179.
Dec 2016
Mzumbe University In Partnership with University Of Bradford UK Msc Economics and Finance for Development 2014/2015 Academic Year. YEAR ATTENDED NAME OF INSTITUTION ACADEMIC AWARD
Bachelor of Arts: Cooperative Management and Accounting Moshi University College of Cooperative and Business Studies Cooperative Management and Accounting
Arusha Secondary School
September 2012
10th Principles of Lending at Tanzania Institute Of Bankers Credit Management: Loan Appraisal and Recovery at Bank of Tanzania Training Institute (BOT) in Mwanza: - 14th *Empowerment for Service Excellence Program
April 2011
Financial Management Course at BRAC Training Centre in Dodoma: 11th - 12th
January 2010
*Micro Finance Management Course at BRAC Training Centre in Dodoma: 23rd - 25th
November 2009
*Field attachment at NMB Ngarenaro Branch in Arusha. Major focus was Customer Care and Credit Department Activities: July - September 2008 RESEARCH WORK / PUBLICATIONS:
June 2009
Bachelor of Arts: Cooperative Management and Accounting Moshi University College of Cooperative and Business Studies Analysis of Obstacles towards Credit Access by Rural Women Entrepreneurs; Case of Monduli District, Arusha. This was done and presented as Partial fulfillment for the Award of Cooperative Management and Accounting
Kifungilo Girls' High School
Faustina Clement GENDER: Female DATE OF BIRTH: 03rd December 1986 NATIONALITY: Tanzanian
Swahili and English
ACADEMIC, Alpha, Army, Banking, Computer Literate, Credit, Credit Analysis, Credit Risk, Customer Care, Economics, Email, English, Finance, Financial Management, Preparation of Financial Statements, focus, drawing, Insurance, Team Leader, Letters, Managing, Access, 2000, Msc, Policies, PUBLICATIONS, Quick Learner, Relationship Management, RESEARCH, Supervising, Translation