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Summary
I have worked full time in the commercial sector for approx 20 years, as a finance professional, where I was known for being a passionate contributor with strong interpersonal and communication skills engaging across all levels of management. After starting a family I did not return to my corporate career.     
 
My passion is photography, where I am currently studying part time towards my formal qualification at Photography Studies College in Melbourne.  The stimulation photography provides me is what drives me, I enjoy communicating stories through a visual medium.    
 
My goal is to combine my passion for photography and the vocational qualifications I am working towards with paid employment.
Education
2018 Advanced Diploma of Photography (in progress) Photography Studies College Melbourne
2015 Professional Photography Certificate Photography Studies College Melbourne
2002 Bachelor of Business (Accounting) Monash University Melbourne
Summary of Skills
  • Adobe Lightroom
  • Adobe Photoshop
  • Capture One tethering
  • Canon full frame DSLR
  • Current Drivers Licence 
  • Current Working With Children Check
  • Social Media 
  • Microsoft Office & MAC OS proficient 
  • Customer account management
  • Financial and Management Accounting
  • Budgeting, Forecasting & Management Reporting 
  • Proactive approach to problem solving
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Experience
Freelance Photographer Mar 2016 to Current
Melbourne
  • Events photography
  • Family and children photography
Business Development - National Sales Mar 2011 to Dec 2011
Origin Energy Limited Melbourne
  • Researching Industry initiatives and activity to develop a pipeline of potential customers
  • Developing, presenting and implementing growth opportunities and new business 
  • Customer account management
Commercial Analyst - National Sales Nov 2009 to Sep 2010
Lion Nathan Melbourne
  • Researching and reporting on project initiatives to cross functional management team
  • Preparation, analysis and communication of monthly commercial insights
Senior Analyst - National Sales Jan 2006 to May 2009
Fosters Australia Melbourne
  • Business strategy liaison and analytical support
  • Developing reporting suites to track effectiveness of improvement initiatives across operational, organisational, financial and market indicators
  • Analytical, financial and operational support for Regional Sales Managers, Senior Management Team & Sales Director
  • Commercial coach to broader sales team 
Business Analyst - National Sales Oct 1998 to Dec 2005
Beringer Blass Wine Estates Melbourne
  • Execution and management of National Sales led initiatives to drive customer sales
  • Co-ordination and consolidation of national budget submission
  • Commercial coach to Sales and Marketing teams 
  • Development and presentation of customer reviews
  • Statutory and financial reporting of accounts for Wine division
  • Process improvement across Wine Trade Division
  • Operational Pricing
Finance Officer Nov 1997 to Oct 1998
The Walt Disney Company Melbourne
  • System design, development and implementation 
  • Reconciliation of revenue and bank accounts
  • Monthly management reporting
  • Cash flow forecasting 
Finance Officer - Marketing Aug 1996 to Nov 1997
BP Australia Melbourne
  • Ensure BP sites remained operational
  • Customer service, account management and liaison with Management on lease/property issues
  • Reconciliation of customer accounts
  • Preparation of budgets
Various Finance Roles Feb 1989 to Aug 1996
Myer Brace Bros Department Stores Melbourne
  • Accounts payable for all stores, nationally
  • Customer account management with major creditor
  • Reconciliation of balance sheet accounts  
  • Researching and executing accounting procedures to retail stores
  • System enhancements
  • Supervise staff
Selected Achievements
2016 Winner Roy Berryman Perpetual Trophy – Best Entry of Competition, 
Australian Photography Society (AIPC)
 
2016 Winner Herbert Medal – Best Colour Digital Image,
Australian Photography Society (AIPC)
 
2015 Winner Open Print – Best Open Print,
End of Year Competition, Melbourne Camera Club
 
2015 Winner Norton Hobson Trophy – B Grade 1st Place,
"PDI" Aggregate Competition, Melbourne Camera Club
2014 Winner Mal McKay Trophy – Best New Member Printed Image,
New Member Novice Open, Melbourne Camera Club
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Summary

Well-informed, and adept at supplying quick responses for internal management and potential clients. Results-oriented professional who effectively manages strict deadlines, schedules, and repetitive tasks with a positive, can-do attitude.

Highlights
  • Analytical reasoning
  • Complex problem solving
  • Excellent managerial techniques
  • Expert in customer relations
  • Flexible team player
  • Effective time management
Experience
December 2005
South Kentucky Rural Electric Cooperative Somerset, KY Energy Advisor

Using modern data collection software to test for, and analyze energy loss in homes. Then through reporting and education, help the homeowner lower usage.

November 1998 to December 2005
Dave's Tire Russell Springs, KY Chief Finance Officer

Analyze budgets, costs, wages, and etc. Generates monthly, and yearly reports outlining overall profits. Makes recommendations to CEO on budgeting, pricing, and wages.

Education
2015
Kaplan University
Davenport, IA, United States
Business
MBA
2013
University of Phoenix
Phoenix, AZ, United States
Management
Bachelor of Science
Military Experience
September 1997 to December 2000
Army National Guard, Somerset, Ky Heavy Weapons Anti-Tank Infantry

Received infantry combat training, urban assault training, and military tactics in Army Infantry school. Also obtained certification in TOW missile systems.

Certifications

EMT- Kentucky

Firefighter- Kentucky

Fire Instructor- Kentucky

Weatherization Evaluator- Kentucky

RESNET National Rater- Energy Star

Master Electrician- Kentucky

Building Analyst- Building Performance Institute New York

Smart Grid Analysis Hardware/Software Certification

Key Account Executive- National Rural Electric Cooperative

Special Deputy Sherrif

Community Service

Russell County Youth Sports Committee, President, 2011-current

Russell Springs Economic Development Council, President, 2012-current

Russell Springs Revitalization Committee, Board Member, 2008-current

Russell County Haz-Mat/Drug decon team 2010- current

Habitat for Humanity, Energy Analysis Volunteer, 2007-2008

Russell County Special Deputy, 2012-current

Russell Springs Volunteer Firefighter, 1998-current

Little League, Coach, 2009-2012

This resume is created in 7 minutes.
Summary
As a CPA with clear knowledge and experience of financial accounting, products and experience of financial controls, accounting standards, policies, regulations in a busy financial environment I'm seeking for employment so that I may use that knowledge to assist the organization attain its vision and mission. With high degree of integrity, patience, tolerance, commitment, care and hard work.
Highlights
  • Strategic and financial planning expert
  • Process implementation
  • Certified Financial Planner (CFP)
  • Strength in financial planning
  • Account reconciliations
  • Business performance improvement
Accomplishments
  • Do you see a man who excels in his work.
  • He will stand before kings; He will not stand before unknown men.
  • Pro.
  • 22:29 (NKJV).
Experience
08/2015 to 02/2016
Acting Director of Finance
01/2015 to 01/2017
Principal Finance Officer
05/2012 to 12/2014
Senior Finance Officer
  • Preparation and Communication of Board Papers.
  • Preparation of Management Financial Reports and analytics.
  • Preparation and sending of BOT returns together with monitoring of regulators requirements on financial control.
  • Supervising the external audits.
  • Preparation of annual audited financials.
  • Member of the system implementation committee.
  • Preparation of Tax returns.
  • Performing of trend analysis for Organizations performance.
  • Preparing statistical Charts for higher level of Management.
  • Reporting Officer for the product committee.
  • Reporting performance information's of operations Credit and Treasury.
  • Performing of competitors analysis for Management use.
  • General supervision of Finance Department and Treasury back office unit.
  • Preparation of Variance Analysis and analyzing the reasons for deviation.
  • Preparation of Branch Productivity Report.
  • Preparing the Banks Budget and Budget Control.
  • General supervision of Accounting Department.
  • Liaising with different auditors.
  • Payroll management.
  • Tax accounting and tax compliances.
  • Reconciliations management.
  • Supervision of Payments.
  • I work so closely to Internal audits Department and Risk and Compliance Unit.
  • Worked with the director of Finance in writing papers for raising additional capital and long term funding for the bank.
Education
2011
Certificate Public Accountant - National Board of Accounts and Auditor
2009
Advanced Diploma: Accountancy - Institute of Finance Management Accountancy - Institute of Finance Management
2005
Advanced Certificate of Secondary Education Azania Secondary School
2002
Certificate of Secondary Education - Agape Junior Seminary NBAA TRAINING ON IFRS- 2012, 2013, AND 2014 BOT FORMS 16 TRAINING ON BOT REPORTING AND REGULATIONS-2012 AND
2014
IFRS TRAINING BY PWC
2013
VAT ACCOUNTING TRAINING
Additional Information
  • PERSONAL INFORMATION Date of Birth: 3rd October, 1984 Place of Birth: Arusha - Tanzania Hometown: Makumira-Arusha Nationality: Tanzanian
Skills
ACCOUNTING, Accounting System, Budget, Charts, computer applications, Credit, English, external audits, Finance, financials, financial control, Financial Reports, FORMS, Internal audits, director, Microsoft Excel, office, Outlook, PowerPoint, Word, Payroll, Public Accountant, Speaking, Reading, REPORTING, Supervising, Supervision, Tax accounting, tax, Tax returns, Treasury, trend, Variance Analysis
This resume is created in 7 minutes.
Accomplishments
  • I have been a management specialist dedicated to developing strategies and communications to help businesses reach and engage their target audiences for multiple years
  • I am a decisive manager motivated to drive company growth through comprehensive research and excellent predictability
  • My passion is staff development with an expertise in setting workflow agendas that maximize optimum results
  • I am a versatile manager focused on team building and talent development
  • One of my strongest motivations is to surpass company goals while thriving in a deadline-driven environment on a daily basis
  • As a high-energy manager I have a successful history in building and motivating dynamic teams, this leads to and cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that help drive company growth
  • As a manager with At Your Service I have a broad background in operations, projects and risk management
  • I believe in being an enthusiastic team player dedicated to process improvements and staff development
  • I believe in a dedicated work ethic that continuous to process improvement in the face of a rapidly evolving and changing market
  • I create teams that are extremely result-oriented and proactive in finding cost-effective solutions to company-wide problems as apart of their daily work flow
  • I am also a seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors
Professional Summary
Experienced with over 15 years of excellent professional leadership and relationship-building skills. Meticulous as supervisor, excellent at juggling multiple tasks and working under pressure. My experience includes healthcare and finance. Extremely motivated with solid experience managing all levels of large scale projects, including budgeting and administration development.Management specialist dedicated to developing strategies and communications to help businesses reach and engage their target audiences.
Skills
  • Project management
  • Strategic planning
  • Budgeting and finance
  • Recruitment and talent development
  • Customer relations
  • Talented multi-task
  • Multi-operations management
  • Quality control
  • Personnel management
  • Logistics management
  • Revenue adjustments
  • Accounts payable and receivable
  • Complex problem solving
Work History
Administrative Analyst, 06/2017 to 11/2017
UCLA/ISS Los Angeles, CA
  • Collaborated with students, managers and faculty to develop work flows and tutorial programs for individuals that were in need of extra help
  • Successfully improved student participation to 97% in the classroom through integration of creative role-playing exercises
  • Consistently received positive instructor evaluations from students, managers and faculty regarding the growth of their new employee after class
  • I have over 15 years of experience and knowledge of the EMR system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
  • I have more than 10 years experience of creating team building skills that translate in to effective, productive and professional environments that include prior supervisory experience
  • I have approximately 15 years of experience and skill in monitoring complex clinic appointment scheduling for 15-20
  • Possess impeccable skill in speaking clearly and distinctly to patients, staff and faculty in person and over the telephone, using the appropriate tone and vocabulary in order to share information and effectively obtain information with persons of allbackgrounds and walks of life.
Administrative Assistant III, 11/2006 to 06/2017
UCLA Head and Neck Surgery Los Angeles, CA
  • Implemented needed performance, quality and efficiency measures in order to achieve aggressive production goals on a daily basis
  • Constantly met aggressive production and quota driven goals while minimizing patient dissatisfaction
  • Supported the development of multiple operations in order to allow staff to meet competency and performance expectations
  • Professionally led daily production activities with effective communication and leadership
  • Created opportunities for myself and staff to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize department operations
  • Planned, directed, coordinated and assigned daily work flows so goals could meet aggressive production schedules
  • Successfully managed production activities so all orders were shipped on time
  • Ability to inquire about patient issues to achieve resolution.
  • I have an outstanding ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume setting
  • I have mastered the skill of performing at a high level while presented with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines
  • I have the ability to maintain equanimity in the face of resistance, indifference and hostility
  • I have an extensive knowledge of medical terminology and working knowledge of medical insurance plans and types of coverage provided
  • Skill in working independently and following through on assignments with minimal direction while setting priorities which accurately reflect the relative importance of assignments
  • I helped develop a new process for employee evaluation which resulted in marked performance improvements
Administrative Assistant II, 01/2002 to 10/2006
UCLA Vascular Surgery Los Angeles, CA
  • Collaborated with various Vascular doctors and staff members of the department to achieve greater patient satisfaction and a smother worflow for staff member
  • Directed quality assurance efforts to maximize economic effectiveness and minimizing economic short falls from 60% to 90%
  • Defined clear logical and reasonable targets that were communicated to the staff that centered on the objectives of the company
  • Supervised the work of 20-30 team members, offering constructive feedback on their work performance
  • Recommended process and systems improvements such as preencountering and patient scheduling
  • Directed planning, budgeting, vendor selection and quality assurance efforts
  • Spearheaded patients satisfaction , resulting in 95% patient approval over at least the next three to four years.
  • Implemented a set of comprehensive tracking processes to monitor patient waits
  • Developed 5-10 executive presentations and reports to facilitate project evaluation and process improvement
Finance Officer, 01/2003 to 12/2007
At Your Service Inc Los Angeles, CA
  • Generated financial statements and facilitated account closing procedures each month
  • Compiled general ledger entries on a short schedule with nearly 100% accuracy
  • Trained every new employee on accounting principles and company procedures
  • Analyzed monthly balance sheet accounts for corporate reporting allowing to aware up to the minute activity
  • Created periodic reports comparing budgeted costs to actual costs so as to control any economic loss
  • Suggested budgetary changes to increase company profits for over 5 years
  • Analyzed and researched reporting issues to improve accounting operations procedures
Education
DHA: Healthcare of Adminstration and Management, 2021
University of Phoenix - Tempe, AZ
MHA/MBA: Healthcare/Business/Management, 2018
University of Phoenix - Tempe, AZ
  • 3.5 GPA
  • Member of American College of Healthcare Executives Club
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Executive Summary

Knowledgeable and bubbly hotel professional with a passion for human connection. Successful in staff training & cultivating both professional and interpersonal relationships.  Remains calm in high pressure situations, often thinks 'outside the box' to problem solve, always willing to help others, an avid learner and a keen teacher to pass on a wealth of knowledge.


Core Qualifications
  • Accounts receivable specialist
  • Training and development
  • Customer service orientation
  • Multitasking and prioritization
  • Employee training 
  • Intermediate IT knowledge
  • Microsoft Office Suite
  • Opera PMS system
  • Micros Simphony configuration knowledge
  • Excellent time management
  • Strong Customer focus
  • Calm under pressure
  • Service Quality
  • Complex problem solving
  • Passion & Flair
  • Interpersonal skills
  • Active learner  
  • Confident trainer
Professional Experience
10/2016 to Current
Finance Officer Cooinda Lodge Kakadu NT
  • To ensure that all debtors trading beyond their normal terms are followed up regularly
  • Complete a credit minute report or 60 day report is compiled weekly for the Financial Controller & Head Office
  • Process all credit applications promptly and creating respective accounts in PMS system.
  • To answer all debtor inquiries promptly and effectively
  • Efficient use of Purchase plus, PMS, Sun operating systems used for accounts payable, accounts receivable functions
  • Back of House Configuration: Creating and maintaining all staff user logins for PMS system, Micros systems, Emails, and Hotel network accounts.
  • On site point of contact for any IT issues: Server or  POS operating systems
  • Issuing of invoices, refund requests, amendments
  • Perform End of month reports in quickly and timely manner
  • To complete spot checks on all outlet floats and keeping in line with house bank procedures and are adhered to
  • To be responsible for the properties debtor functions 
  • Assisting with other departments as required
08/2015 to 08/2016
Night Auditor Heron Island Resort Gladstone, Queensland
  • Overseeing the hotels accounts and ledgers
  • Accounts reconciliation
  • Manager on duty
  • On call support for guests and Staff
  • Hotel & Staff Security
05/2014 to 08/2015
Assistant Manager Front Office Cooinda Lodge Kakadu Cooinda, Northern Territory
  • Staff management of 4 key departments - F&B, Front office, Retail, & housekeeping.
  • Manager on Duty
  • Preparation and compiling of management reports for daily operations
  • Point of contact for Guests, VIP's, Park rangers
  • Maximized occupancy rates through reservations and on line website
  • Providing suitable outcomes for guest complaints
  • Upselling hotel amenities including cruising and tours
  • Providing hotel site inspections, Famil dinners,
  • Reservations Manager for both inbound guests and international your groups
  • Accounts and stocktaking
  • Housekeeping
  • Food & Beverage service
  • On call Maintenance duties
  • Monitored the appearance and performance of the front desk staff.and conducting staff reviews
  • Fostered strong working relationships with all hotel departments to ensure smooth daily operations
  • .Directed the daily activities of the property to all departments under my supervision
10/2013 to 05/2014
Kingsound Resort Derby, Western Australia
  • Reception duties: Check in and check out of guests, guest folio charges and overseeing correct folio's are current and most importantly the correct billing charges have been done.
  • Taking reservations inquiries and bookings over the phone, walk ins.
  • And online.
  • Answering both incoming and outgoing phone calls.
  • Functions & conferences: Providing detailed information about the hotel facilities, arranging and booking functions & meetings.
  • Setting up & liaising with kitchen & bar staff of catering requirements.
  • Ensuring Bar Duties: General cleanup of bar and restaurant areas.
  • Responsible sale of alcohol, bar service.
  • Restaurant duties: Seating and welcoming guests, general waiter duties, set up of buffet functions and or group bookings.
  • Other duties: Reconciliation of all hotel floats which include Reception float, Bar and Restaurant floats along with airport shuttle floats and Taxis ensuring all are accurate, entering figures on to spreadsheet for both daily and weekly takings report.
  • Preparing daily in-house reports for housekeeping, restaurant, bar and airport shuttle service.
05/2013 to 10/2013
Groups Co coordinator Kings Canyon Resort Watarrka National Park, Northern Territory
  • Sole charge for all International and local tour groups, School groups, large FIT groups in regards to reservations, meal planning, tour bookings, check in, general information and being present while on site for any needs any group/guest may have.
  • Creating full itineraries for a number of groups for local touring Compiling accurate group forecast, group sheets and Event orders to other department heads to ensure all tour groups have what they need prior to arrival, during and after departure.
  • Responsible for room allocations ensuring special requests are met prior to large group arrivals Liaising with all departments prior, during and after departure of many of our large groups Maintaining & creating accurate accounts and investigating discrepancies Ensuring all dietary requirements in regards to meal planning are relayed to both tour leaders and F&B department Exceptional Customer service focus & general Guest services agent duties as required Organization and set up of all group and Famil dinners and or functions Maintaining great working relationships with external agents, internal heads of departments, and local touring agencies.
  • Dealing with guest's complaints, queries in a timely manner and offering alternative solutions ensuring guests are happy.
12/2012 to 05/2013
Night Manager Kingfisher Bay Resort Fraser Island hervey Bay, Queensland
  • Manager on Duty.
  • Ensuring Hotel security & safety of staff and guests.
  • Dealing with overnight requests, complaints throughout the resort Accurately compiling, creating, & distributing Daily, weekly, & monthly reports for executive management Complete Audit duties of the entire hotels operations.
  • Reconciliation of floats, safes ensuring all accounts are accurate to prepare for the resorts business day Hotel Banking, Maintaining accurate accounting for all outlets, sole responsibility for resort takings and change orders ensuring security precautions are adhered to.
  • ATM: refill, maintaining, and fixing any problems in regards to the ATM machine Policy & procedures: Creating and implementing various procedures to ensure accurate accounts/book keeping are met to the operations standard.
  • Front office - Overnight Guest services Agent, proficient use of Maxial PMS system, Respax Tour/Barge Reservation Systems Management of overnight staff.
  • Ensuring smooth running of hotel operations overnight & all resort accounts are reset for the following business day.
  • City Ledgers: Accurately compiling & charging group accounts, guests accounts to outside agencies.
03/2011 to 12/2012
Night Auditor Ayers Rock Resort Yulara, Northern Territory
  • Audit reporting, money reconciliation, property security, Daily Banking.
  • Tour Desk operator - Upselling hotel & tour operator services and general information regarding Uluru and Kata Tjuta national park.
  • Receptionist - Front office Duties, check in and check out, folio billing, reservations, and general clerical duties.
03/2011 to 12/2012
Guest Services Agent Desert Gardens Hotel & Emu Walk Apartments Ayers Rock Resort
  • Excellent customer service: Ensuring the customers satisfaction, anticipating guest's needs and going above and beyond expectations.
  • Dealing with guest's complaints & inquiries in an efficient and timely manner.
  • Front Office: Proficient & efficient processing of all front office procedures.
  • Use of Opera PMS, Tobit Management Systems, Tour Reservations systems (SPA), reservations, Micros, Eftpos systems.
  • Administration Duties: Invoicing, Payments, written correspondence., general clerical duties.
  • Guest Services: Providing accurate information about resort activities & local tours in and around the Uluru Kata Tjuta National Park & Surrounding regions.
  • Establishing good working relationships with many companies ensuring maximum yield management for all.
12/2010 to 03/2011
Front Office Supervisor High Peaks Hotel Fox Glacier, New Zealand
  • Front Office Reception duties.
  • Efficient processing of all front office procedures such as reservations, guest accounting, inquiries, complaints, advanced reservations through travel agents & websites ( wotif, expedia, etc) & walk - ins.
  • Proficient Working Knowledge of Callista, Fidelio, & Guest Centrix reservation systems.
  • Open & closing down procedures.
  • Cash Handling skills.
  • Ensuring all payments are accurate & accounted for.
  • Processing correct payments to guest account, Reconciliations of Petty cash tills and proficient use of all aspects of Eftpos systems.
  • General Office duties.
  • Professional response to all written correspondence, Email, Fax, Letters.
  • Filing, clerical duties, invoicing, payments, receiving incoming and making outgoing calls on behalf of the hotel.
  • Sales.
  • Creating opportunities to maximize revenue through up selling 'add ons' to in house & potential guests & Providing sales opportunities to local tourism businesses Guest Services.
  • Providing accurate and up to date information on all activities & attractions in the Westland district, ensuring guest's needs are met, going above and beyond to exceed guest's expectations.
  • Safety & Security.
  • Systematic properties check to ensure guest and staff safety, all non-guest entrances are secured, informing all guests of security procedures.
  • General Cleaning.
  • Housekeeping duties when required, maintaining upkeep of reception area and front & back offices.
Education
2018
MIcros Simphony
  • Complete back of house knowledge of Micros simphony
  • User ID and interface
  • System configuration, menu input
  • Screen display and desgin
  • Pricing, menu items and print classes
2017
Senior First Aid renewal
2015
Senior First Aid - Marine & Remote Cooinda Lodge

Remote and Marine focused First Aid Certificate

2013
Kings Canyon Resort

Senior First Aid

2013
Kingfisher Bay Resort

RSA – Responsible service of Alcohol - QLD

2010
City & Guilds Diploma
  • •Front Office Systems
  • •Hotel Reception Procedures
  • •Advanced Reservation Procedures
  • •Accommodation Services
  • •Selling & Marketing
  • •Food and Beverage
  • •Customer safety and security
  • •Customer Service/Customer Complaints
  • •Customer Service for international visitors
  • •Fire Safety Training
  • •Text Processing
  • •Comprehensive First Aid Training
Skills

Accounting, ATM reconciliation, auditing, Banking, billing, book keeping, Cash Handling, Clerical, conferences, Excellent customer service, Eftpos, Email, executive management, Fax, Filing, financial, First Aid, focus, Front Office, General Office Duties, Invoicing, Letters, Marketing, meetings, Micros, Excel, money, Outlook, Word, ons, problem solving skills, spreadsheet, Staff Training, Hard working and reliable


This resume is created in 7 minutes.
Professional Summary
I am a prospective MBA graduate with specialty in Healthcare Administration seeking opportunities in entry level healthcare administrative positions that will utilize  my knowledge and skills as a leader, manager, and motivator in empowering and maintaining high value of empowerment for others and the organization.
Skills
  • Customer-oriented
  • Practices due diligence
  • Strong interpersonal skills
  • Highly competitive
  • Networking skills
  • Self-motivated
  • Qualified daily living activity assistant
  • Team leadership skills
  • Organizational skills

  • Consistently meet goals
  • Efficient multi-tasker
  • Organized
  • Deadline-oriented
  • Proofreading
  • Works well under pressure
  • Dedicated team player
  • Database management
  • Advanced Excel spreadsheet functions
  • Microsoft Office proficiency
  • PowerPoint knowledge
  • Quick learner
Work History
Manufacturing Associate Medtronic Care Management Services- Medtronic PLC - Chanhassen, MN 08/2013 - Current
  • Manufacture medical devices to high standard and utilizing hand tools, fixtures, and equipment.
  • Achieve expected level of production while producing quality products.
  • Follow detailed assembly instructions, processes and procedures.
  • Comply with policies guidelines and regulation per the quality system.
  • Maintain process documentation and system requirements and other systems as appropriate.
  • Adheres to define quality system regulation (QSR), safety, housekeeping products as required by work area.
  • Actively participate in daily start up meetings.
  • Support continuous improvement initiatives.
  • Seek cross -training opportunities.
  • Perform other duties as assigned Maintain safe and clean working environment by complying with procedures, rules and regulations.
  • Notify any violation or deviation to immediate manager.
Certified Nursing Assistant/Registered Walker Methodist Health Center - Minneapolis, MN 06/2011 - Current
  • Care for residents' physical needs, prevent disease, preserve function and maintain dignity.
  • Care for psychological/spiritual needs, preserve dignity and to promote residents' rights.
  • Communicate effectively with resident's family and staff to provide direction, obtain and provide information, facilitate problem-solving and ensure consistent approach when providing care.
  • Maintain accurate records, to document actions taken and to describe residents' behaviors Report observations, condition changes of the resident, without delay.
  • Keep a clean and safe environment to prevent disease and contamination and reduce incidents/accidents.
  • Assist in orientation and training of new NARs.
Finance Officer Ministry of Justice- Sexual Gender Based Violence Unit - Monrovia, Liberia 07/2008 - 10/2009
  • Set up financial system and control; prepared budget and financial reports quarterly.
  • Provided financial advice.
  • Provided necessary financial information to enhance internal and external audit.
  • Liaised with donor (UNFPA) for operational funding.
Teller and Customer Service ECO Bank Liberia Limited - Monrovia, Liberia 09/2006 - 08/2008
  • Balanced currencies, coins, checks in cash withdrawer at end of shifts Received checks and cash for deposit and accuracy of deposit slips.
  • Calculated daily transactions using computer, or adding machines.
  • Cashed checks and paid out money after verifying accuracy and sufficient funds.
  • Entered customers' transactions into computer banking software in order to record transactions and issue computer generated receipts.
  • Created member account profiles on Ecobank online banking program.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Sales Representative United Family Business Inc - Monrovia, Liberia 03/2004 - 08/2006
  • Responsible for the exclusive sales of products and products' description.
  • Developed database of qualified leads through referrals, direct contacts and networking.
  • Responsible for sourcing and developing client relationship and referrals.
  • Demonstrated complete understanding of pricing, products, and proposal models.
  • Contributed to the development of educational programs offered to clients, prospects, and employees.
  • Consistently hit and exceeded sales goals by 30%
Volunteer/Data Entry Emergency Food Shelf Network - New Hope, MN 12/2009 - 08/2010
  • Packaged and distributed food items
  • Assisted in warehouse cleaning and snow plowing.
  • Escorted and directed traffic for clients' safe entry and exit.
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Reviewed and updated client correspondence files and scheduling database.
Education
MBA: Health Care Administration St. Mary's University of Minnesota - Minneapolis, Minnesota Current
    Health Care Administration
  • 3.3 GPA
  • Coursework in Business, Accounting and Healthcare Administration, Healthcare Policy, Healthcare Financial Management, and Healthcare Systems
BBA: Business Administration Stella Maris Polytechnic Capitol Hill - Monrovia, Liberia 2006


  • Emphasis in Management
  • Coursework includes Speech and Communication, Project Management, Human Resource Management, Marketing, and Accounting
Affiliations
Knights of St. John International, St. Alphonsus Parish, Commadery #642


Certifications
Licensed, Certified Nursing Assistant