Full Charge Bookkeeper resume examples

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Skillful Full Charge Bookkeeper resume

ASHLEE CABRAL
Professional Summary

Experienced Accounts Receivable Bookkeeper with proven skills in managing routine and complex business accounting needs. Familiar with Long Term Care industry standards. Providing world class customer service in various settings. Looking to further advance within the Long Term Care Field.

Work History
Accounts Receivable Bookkeeper, 10/2017 to Current
 Genesis HealthCare Elms Haven Center – Thornton, CO
  • Performed targeted collections on past due accounts aged over 30 days by contacting clients with past due accounts to formulate payment plans and collect payment in full when possible
  • Analyzed and prepared all received consolidated billing invoices, if approved, for payment processing
  • Closely managed monthly reconciliation schedules of all assigned accounts
  • Handled a high volume of in-bound calls pertaining to reconciliation of delinquent accounts
  • Tracked contracts and rate adjustments to keep billing accurate and current
  • Identified, researched and resolved variances in accounts
  • Reviewed collection reports to determine the status of collections and the amounts of outstanding balances reporting any concerns to superior in a prompt and timely manner
  • Followed up with clients to collect necessary information and verify details
  • Document and follow up on customer accounts with all interactions, payments, and personal information
  • Reconciled and maintained Facility Petty Cash account
  • Maintained account accuracy by reviewing and reconciling accounts on a monthly basis
  • Assisted with front desk/receptionist duties when needed
  • Interviewed, trained, and coached new employees for the front desk
  • Attend and facilitate 72 Hour Family Meetings for new admits to facility
  • Verified insurance eligibility through various methods
  • Through customer service and compassion provide communication and details to families regarding status of Medicaid Application and building policies and procedures
  • Complete weekly partner rounds to ensure all residents needs are being met to ensure state regulations and guidelines are being followed
  • Contacted prospective admits via email and phone calls to discuss financial aspects of admission
EdAssist Customer Service Representative, 07/2017 to 10/2017
 Bright Horizons – Broomfield, Colorado
  • Pleasantly greeted customers on the phone and asked open-ended questions to determine the reason for the call.
  • Interacted with clients on a regular basis to quickly alleviate issues and provide status updates on tuition reimbursement.
  • Researched issues and took appropriate action to ensure speedy resolution.
  • Recommended alternative solutions when clients had met the tuition reimbursement cap for the year.
  • Documented all customer inquiries and comments thoroughly and quickly after the call.
  • Demonstrated dedication to continuously improving knowledge of contracts in assigned portfolios.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
Pet Sitter, 09/2013 to 12/2013
 Wags N Walks Colorado – Aurora, Colorado
  • Took outdoor pets for multiple walks daily, in addition to dog park visits and outdoor activities.
  • Followed all pet care instructions, including dietary needs and medication regimens. 
  • Administered medications or wellness protocols as directed.
  • Managed and ensured pet safety and wellness in owners' absence.
  • Communicated with clients to provide pet status during overnight or vacation care.
  • Cared for a wide range of animals, including rodents and reptiles.
  • Bathed, brushed provided other basic grooming services for domestic pets.
  • Provided clean-up and disposal of pet waste.
Skills
  • Self-motivated
  • Knowledge driven
  • Strong verbal communication
  • Extremely organized
  • Integrity
  • Empathetic/Compassionate
  • Great Interpersonal skills
  • World Class Customer Service skills
  • Professional Behavior
  • Consultation and advisory
  • Computer literacy
  • Well-versed in Medicaid and Hospice Billing
  • Information collection
  • Managing deadlines
  • Medicaid management information systems
  • Medicaid statutes and regulations
Education
Some College (No Degree): General Studies Front Range Community College - Westminster, CO
National Phlebotomy Technician Certification: Phlebotomy: 2017
 Phlebotomy Training Specialists - Arvada, CO
Certifications
  • BLS Certified through American Heart Association
  • Nationally Certified Phlebotomy Technician
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Job-winning Full Charge Bookkeeper resume

Christianna Anderson
Career Overview

Enthusiastic professional with extensive experience in many facets of customer service.

Areas of Expertise
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Energetic work attitude
Experience

Customer Service/Hospitality

  • Developed long-term relationships with customers which increased repeat business.
  • Maintained a welcoming demeanor to make customers feel at ease in their experience.
  • Carefully took orders for food and beverage to ensure accurate delivery in a timely manner.

Cash Handling

  • Accepted customer payments in a quick but friendly manner.
  • Made accurate change for all cash payments.
  • Accepted payments in form of cash, debit, credit and gift cards.

Bookkeeping

  • Management of cash flow
  • Calculating and processing payroll
  • Creation of delivery of invoices
  • Management of accounts payable and accounts recievable
  • Weekly and monthly financial analysis

Office Experience

  • Experience with incoming and outgoing phone calls
  • Project management
  • Management of customer relations and communication
  • Experience with appointment setting
  • Computer skills including approximately 80 wpm typing, Microsoft Office, Apple iWorks, POS 

Cleaning

  • Bussed tables quickly during and after each guest to maintain a pleasant and clean atmosphere for both the guest during their meal and the restaurant as a whole.
  • Maintained organized and pleasing inventory.

Health Care Experience

  • Medical assisting including urinalysis, weight and height measurement, blood pressure, pulse, respirations.
  • Nurses assisting duties including food service, vital health statistic measurement, assistance with activities of daily living. 
Employment History
Freelance Administrative Assistant SCADA Integrations | Carlsbad, CA | August 2018 - Current
Freelance Bookkeeper Miramontes Accounting | Carlsbad, CA | August 2018 - Current
Bartender and Server Old Market Pub & Brewery | Portland, OR | March 2014 - September 2017
Medical Assistant NW Occupational Health Associates | Portland, OR | November 2013 - May 2015
Nursing Assistant Marquis Companies | Portland, OR | May 2013 - July 2014
Server Olive Garden | Clackamas, OR | October 2010 - March 2012
Server Banning's Pie House | Tigard, OR | April 2010 - August 2010
Server The Lotus Cardroom and Cafe | Portland, OR | January 2010 - July 2010
Server Zeke's Eatin' Place | Ontario, CA | October 2008 - December 2009
Server Olive Garden | Lake Oswego, CA | June 2006 - August 2008
Education
Bachelor of Science: Arts and Letters Portland State University | | Portland, OR, USA | | 2012
High School Diploma Milwaukie High School | | Milwaukie, OR, USA | | 2004
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Top Full Charge Bookkeeper skills

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Experienced Full Charge Bookkeeper resume

SHERINA A. PHILLIPS
Professional Summary

Dynamic and detail-driven accounting professional experienced in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and compliance with generally accepted accounting principles and standards. Proven ability to analyze accounting processes, identify deficiencies, formulate and implement corrective action plans to achieve compliance and mitigate risk. Personable in managing client relationships and assisting clients to resolve problems and find solutions.

Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Account reconciliations
  • Effective time management
  • Customer-oriented
  • Strong account analysis skills
  • Staff management
  • Motivated team player
  • Advanced bookkeeping skills
  • Intuit QuickBooks specialist
  • Payroll administration
Work History
STAFF ACCOUNTANT, 11/2017 to Current
 MARK LAWRENCE & ASSOCIATES – Rockville Centre, New York
  • Accurately calculated deductions and processed payroll for 200 employees.
  • Supported human resources by preparing payroll checks and employee liability balances.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Monitored and tracked all employees' leave time.
  • Researched proper tax accounting treatment of various transactions.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
  • Worked closely with clients to properly fill out tax forms and file tax returns electronically.
JUNIOR ACCOUNTANT, 04/2017 to 11/2017
 KURT C. WILNER C.P.A – HUNTINGTON, NY
  • Modified a comprehensive financial reporting package to reflect growing organizational complexity.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
BOOKKEEPER, 09/2016 to 01/2017
 AUTO TRANSPORT 123 – BALDWIN, NY
    • Entered financial data into the company accounting database to be verified and reconciled.
    • Generated invoices upon receipt of billing information and tracked collection progress.
    • Introduced new and efficient accounting, financial and operational systems.
    • Managed and responded to all correspondence and inquiries from customers and vendors.
    • Communicated with customers to identify and resolve outstanding payments.
    • Streamlined bookkeeping procedures to increase efficiency and productivity.
DEPOSIT ESCROW COORDINATOR, 05/2013 to 08/2016
 CAPITAL ONE BANK – MELVILLE, NY
    • Opened and processed new sub tenant escrow accounts
    • Maintained friendly and professional customer interactions with management companies and their tenants.
    • Processed IRS W-9 forms  for certification
    • Executed customer transactions, including deposits, withdrawals, money orders and checks.
    • Researched and processed stop payment requests
    • Debited and credited sub accounts accordingly Verified all work in preparation for department Audits
    • Worked with auditors to create a department proofing system
ASSISTANT LEAD TELLER, 04/2007 to 11/2012
 CAPITAL ONE BANK – BALDWIN, NY
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Collaborated with the compliance department to eliminate procedural errors and margin breaks.
  • Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
  • Led and educated investment team on customer relationship management techniques.
  • Maintained friendly and professional customer interactions.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Sold cashier's checks, traveler's checks and money orders.
Education
Associate of Science: Business Accounting, 2016
 NASSAU COMMUNITY COLLEGE - GARDEN CITY, NY
Bachelor of Arts: Accounting and Information Systems, 03/2020
 QUEENS COLLEGE - FLUSHING, NY
Honors & Certificates
  • Phi Theta Kappa Honor Society
  • Alpha Beta Gamma Honor Society
  • Certified Quickbooks Pro Advisor
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