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Summary

Skilled bookkeeper with key strengths in planning, organizational problem-solving and customer relations. Familiar with financial reconciliations, general ledgers and financial reporting. Detail-oriented, reliable and responsive to changing business needs and regulatory standards.

Skills
  • Results-oriented
  • File/records maintenance
  • Financial records and processing
  • Weekly Payroll
  • Quick learner
  • Creative Problem Solving
  • Customer Needs Assesment
  • Computer Proficient
Languages
Bilingual Spanish/English
Experience
07/2018 to Current
Bookkeeper Westchester Academy for International Studies － Houston, TX
  • Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
  • Supported human resources by certifying and processing payroll, electronic deposits and pay adjustments while distributing checks with zero lag time.
  • Analyzed account information and trends for financial estimation report preparation and adjustments.
  • Reconciled monthly checks for accurate bank statement distribution.
  • Handled cash and deposits using the proper accounting procedures and documentation.
  • Automated office operations, managing client correspondence, record filing and data communications.
07/2017 to 06/2018
Administrative Assistant Bunker Hill Elementary School － Houston, TX
  • Maintain physical and computerized departmental files. 
  • Perform routine bookkeeping tasks, including simple arithmetic operations, for the department. 
  • Assist in scheduling appointments and conferences. Coordinate and hold office meetings. 
  • Assist in registration of new accounts. 
  • Assist with office equipment. 
  • Maintain and handle all work orders, maintenance requests and campus site licenses.
  • Monitor maintenance requests to make sure the campus is in compliance with the city ordinances for dates. Contact maintenance if not compliant. 
  • Arrange and schedule AC for school activities (before and after school).
  • Assist in maintaining accounting records using the district computer systems. 
  • Input data and maintain records for payroll including general operating fund accounts. 
  • Maintain purchasing records and collect and deposit moneys for various district programs. 
  • Prepare various periodic reports such as professional and paraprofessional payroll.
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07/2013 to 06/2017
Attendance Specialist Bunker Hill Elementary School － Houston, TX
  • Register and withdraw students.  
  • Prepare and input various reports of attendance with district computer system.   
  • Maintain average daily attendance log.  
  • Request/forward student records.   
  • Maintain and verify current demographic data following TEA, Region IV and district requirements and furnish various reports/printouts on student data.
07/2012 to 06/2013
Receptionist Bunker Hill Elementary School － Houston, TX
  • Answer incoming calls, take reliable messages and route to appropriate staff. 
  • Provide courteous customer service tasks. 
  • Greet and help school visitors, teachers and substitutes.
05/2006 to 06/2012
Assistant Director Spring Branch KinderCare － Houston, TX
  • Operations- collaborated with Center Director to ensure smooth work flow and efficient organization operations. Accountable for all operations of busy office. 
  • Multitasking- demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment. ·     
  • Customer Service-handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. 
  • Payroll Assistance- assisted with payroll preparation and entered data into cumulative payroll documents. 
  • Training- responsible for training all new employees to ensure continued quality of customer service and daily work schedule for staff.  
Education and Training
University of Houston-Downtown (UHD) － Houston, TX, United States Currently Attending
2018
Associate of Arts: Teaching EC-6 Generalist Lone Star College System － Houston, TX, United States
2006
High School Diploma Northbrook High School － Houston, TX, United States
This resume is created in 7 minutes.
Accomplishments

Obtained knowledge and skills working in the Automotive industry as a detailer, parts interpreter and weekend fill-in salesman.

Acquired strong customer service skills during my employment at Harvey Norman and Coles Supermarkets.

Skills
Customer service
Stock control
Detail-oriented
Computer/IT literacy
Organisational skills

Positive attitude

Adaptable

Trustworthy & reliable

Strong initiative

Communication skills
Work History
Car Detailing/Parts Interpreter - Full time, 10/2014 to Current
 Jackson Motor Company – Launceston, TAS
 Detailing:
Machine buffing and restoration of new and used vehicles. Transportation of customer cars and dealership owned stock.
Parts Interpreter:
Maintained prompt and accurate services in person and over the phone to a high standard. Addressing of customer inquiries and regular problem solving. Processing of orders and payments. Communication and transferal of stock across state. Delivery of spare parts to various businesses in Launceston. Invoicing and inventory control using computer software/warehouse applications.
Storeperson - Part time, 09/2012 to 10/2014
 Coles Supermarkets – Launceston, TAS
 Acquired multiple skills in various departments. Customer service, filling and maintaining presentation of stock,  EFTPOS transactions and cash handling, closing of registers, supervising of staff, general cleaning.
Flooring Sales/Storeman - Part time, 03/2010 to 05/2011
 Harvey Norman – Launceston, TAS
 Customer engagement and providing guidance and information on carpet and vinyl flooring products. Picking and transportation of stock from off-site warehouse. Signing of paperwork and documents. General maintenance of store presentation.
Education
2004-2008
 Queechy High School - Norwood, TAS, Australia
This resume is created in 7 minutes.
Professional Summary

Quality-focused administrative assistant with clearable secret security clearance, committed to approaching administrative tasks with tenacity and attention to detail. Highly organized with more than 10 years customer service experience and administrative support. Goes above and beyond tasks, excellent work ethic, multi-tasking while providing strength in boosting company morale.

Skills
  • 60 WPM typing speed
  • Excellent public relations, written and verbal
  • Multi-line phone proficiency
  • Office automation software
  • Secure identification screening
  • Data entry, scheduling and payroll administrator
  • Correspondence handling
  • Advanced clerical knowledge
  • Proficient in MS Office
  • Routing mail
  • Filing and data archiving
Work History
Lunch Monitor/ TSA- Part Time (15 Hours Monday-Friday), 12/2018 to Current
 AACPS- Piney Orchard Elementary School – Odenton, MD
  • Monitors student behavior during lunch periods to ensure safety and acceptable conduct. 
  • Performs other duties as assigned, such as properly cleaning and sanitizing of lunch tables, work stations and cleaning supplies. 
Teller - Full Time (40 Hrs. Weekly, Monday-Saturday), 08/2009 to 06/2010
 Wells Fargo Bank – Washington, UT

Responded to customer account inquiries including pay questions, while effectively engaging with customers, to build rapport and handle issues while identifying customer's financial needs. Recorded all pay and financial transactions in compliance with bank procedures. Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries with courier services. Opened and properly distributed incoming mail. Maintained clean reception area, including lounge and associated areas. Screened all visitors and directed them to correct employee or office.

  • Processed 25+ teller transactions per hour for customers with extreme detail including servicing client accounts, balancing and operating cash drawers and Automated Teller machines (ATMs) often totaling more than $100,000 while correcting any discrepancies.
  • Record keeping paperwork for completeness and accuracy in banking procedures.
  • Awarded teller of the month twice for meeting referral goals.
  • Maintain composure and positive attitude while dealing with demanding customers.
  • Greeted numerous visitors, including VIPs and vendors 
  • Set up and verified accuracy of cash drawer 
  • Bag and seal cash and checks for secure pick up and deposit.
Administrative Security Assistant- Full Time (40 Hrs. Weekly, Monday- Friday), 05/2007 to 04/2008
 Department of the Army, Eastek – Fort Huachuca, AZ
  • Secured equipment and visitor access according to Federal Regulations and data input.
  • Prepared, issue and control official identification cards to field personnel.
  • Performed security and safety inspections of the secured facility. Coordinate access authorization of personnel through established security protocol.
  • Appropriate handling and destruction of classified and sensitive documents. Classified, registered, certified, sensitive mail receipt and mail distribution. Hand receipt and inventory control.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs. Maintained a clean reception area.
  • Provide administrative support in a secure office environment.
  • Drafted biweekly time sheets for over 55 employees while verifying information in databases are accurate and up to date.
  • Screened all visitors and monitored and reviewed the Joint Personnel Adjudication System (JPAS).
  • Biometrics Access System – Issued employee access.
  • Filed Secure Compartment Information Facility (Scif)
  • Maintain time and attendance, office records and travel arrangements.
  • Assists users in accessing and utilizing various applications, and resolves operational problems
  • Work with internal clients to maintain the visitor registration log up to date at all time.
  • Data archiving
Cashier/ Clerk -Part Time (15 Hrs. Weekly), 10/2006 to 03/2008
 Payless Shoe Source – Sierra Vista, AZ
  • Operate a computer system and a cash register to calculate prices and labeled merchandise, excellent customer service in retail sales activity. Keeps a proper record of sales. 
  • Balanced daily financial transactions and a cash drawer
  •  Properly stocked and transported items to shelving and display areas. Kept area neat and orderly while demonstrating and selling specialized merchandise to customers (recognized on numerous occasions). 
  • Assisted manager with coordinating employee schedules
  • Complied with store security, safety and loss prevention guidelines and inventory management.
Teller - Full Time (40 Hrs. Weekly, Monday- Saturday) , 07/2003 to 11/2005
 Security One Federal Credit Union – Arlington, TX
  • Conducted cash transactions daily from $3,000-$10,000.
  • Processed 25+ customer transactions per hour with extreme attention to detail
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Education
Bachelor of Arts: Justice and Law, 2014
 American University - 4400 Massachusetts Ave NW, DC 20016
  • Member of National Society of Collegiate Scholars (NSCS)
  • Minor in Sociology
  • Recipient of Charolette Newcombe Scholarship
  • Recipient of the Yellow Ribbon Program
Volunteer Experience

*Weekly Volunteer at Piney Orchard Elementary School, (2017-Current)
(Media Center Assistant, Kindergarten, 2nd and 3rd grade reading volunteer)

  • Sorts and shelves materials and items according to procedure and designated storage areas.
  • General clerical: organization, routes messages, copying, laminating and compiling media materials when needed.
  • Front desk greeter
  • Assist in the management and librarian in circulation of library materials
  • Assist in the preparation of instructional materials, exhibits, and other displays.
  • Assists students with guided reading/ observed and kept records of student progress 
  • Yearbook staff photographer for student events and activities
  • Worked collaboratively with staff of yearbook committee to edit and upload photos to yearbook website.

*Volunteered on 09/20/2018 with  United Way of the National Capital Area's Project Homeless Connect

Additional Information
This resume is created in 7 minutes.
Summary

Highly motivated pharmacist with 18 years experience as manager of an independent retail pharmacy. I am knowledgeable in all aspects of running a pharmacy and managing pharmacy employees. I have moved to Tennessee recently and am looking to employment closer to home.

Skills
  • Computer proficient
  • Client-focused
  • Proficient Public Speaker 
  • File/records maintenance
  • Quick learner
  • Motivated Self Starter
Experience
Clinch River Pharmacy | Dungannon, VA Pharmacist in Charge 05/2002 - Current

Patient prescription entry

Prescription drug labeling

Retail pharmacy procedure knowledge

Pharmacy software knowledge

Patient Counseling

Supervisor Charles Buchanon

I work 40 hour a week at this location
Back Valley Properties, LLC | Dungannon, VA Owner and Manager 12/2015 - 03/2019

Owner and operator of successful real estate company. I owned and managed several multifamily and single family properties.  I am able to manage many projects and deal with multiple people at the same time. 
CVS Pharmacy | Norton, VA Pharmacy Intern 04/2002 - 06/2019
  • Administered vaccines to immunize patients against common communicable diseases such as influenza.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Advised patients on potential drug interactions and side effects, as well as how to maximize efficacy with proper dose timing and medication storage.
  • Support the timely and proper processing of prescriptions in collaboration with healthcare professionals.
Walgreens | Richmond, VA Pharmacy Intern 01/2001 - 01/2002
  • Support the timely and proper processing of prescriptions in collaboration with healthcare professionals.
  • Communicated with patients with compassion while keeping medical information private.
  • Used pharmacy software to verify prescription and insurance information.
  • Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
Education and Training
Virginia Commonwealth University | | Richmond, VA, United States Pharm.D in pharmacy 2002 Graduated Cum Laude
The University of Virginia's College at Wise | | Wise, VA, United States Pre pharmacy
J.J. Kelly High School | Wise , VA High School Diploma in Advanced Studies 1995

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