General Accountant resume examples

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Skillful General Accountant resume

SHERINA A. PHILLIPS
Professional Summary

Dynamic and detail-driven accounting professional experienced in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and compliance with generally accepted accounting principles and standards. Proven ability to analyze accounting processes, identify deficiencies, formulate and implement corrective action plans to achieve compliance and mitigate risk. Personable in managing client relationships and assisting clients to resolve problems and find solutions.

Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Account reconciliations
  • Effective time management
  • Customer-oriented
  • Strong account analysis skills
  • Staff management
  • Motivated team player
  • Advanced bookkeeping skills
  • Intuit QuickBooks specialist
  • Payroll administration
Work History
STAFF ACCOUNTANT, 11/2017 to Current
MARK LAWRENCE & ASSOCIATES Rockville Centre, New York
  • Accurately calculated deductions and processed payroll for 200 employees.
  • Supported human resources by preparing payroll checks and employee liability balances.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Monitored and tracked all employees' leave time.
  • Researched proper tax accounting treatment of various transactions.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
  • Worked closely with clients to properly fill out tax forms and file tax returns electronically.
JUNIOR ACCOUNTANT, 04/2017 to 11/2017
KURT C. WILNER C.P.A HUNTINGTON, NY
  • Modified a comprehensive financial reporting package to reflect growing organizational complexity.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
BOOKKEEPER, 09/2016 to 01/2017
AUTO TRANSPORT 123 BALDWIN, NY
    • Entered financial data into the company accounting database to be verified and reconciled.
    • Generated invoices upon receipt of billing information and tracked collection progress.
    • Introduced new and efficient accounting, financial and operational systems.
    • Managed and responded to all correspondence and inquiries from customers and vendors.
    • Communicated with customers to identify and resolve outstanding payments.
    • Streamlined bookkeeping procedures to increase efficiency and productivity.
DEPOSIT ESCROW COORDINATOR, 05/2013 to 08/2016
CAPITAL ONE BANK MELVILLE, NY
    • Opened and processed new sub tenant escrow accounts
    • Maintained friendly and professional customer interactions with management companies and their tenants.
    • Processed IRS W-9 forms  for certification
    • Executed customer transactions, including deposits, withdrawals, money orders and checks.
    • Researched and processed stop payment requests
    • Debited and credited sub accounts accordingly Verified all work in preparation for department Audits
    • Worked with auditors to create a department proofing system
ASSISTANT LEAD TELLER, 04/2007 to 11/2012
CAPITAL ONE BANK BALDWIN, NY
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Collaborated with the compliance department to eliminate procedural errors and margin breaks.
  • Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
  • Led and educated investment team on customer relationship management techniques.
  • Maintained friendly and professional customer interactions.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Sold cashier's checks, traveler's checks and money orders.
Education
Associate of Science: Business Accounting, 2016
NASSAU COMMUNITY COLLEGE - GARDEN CITY, NY
Bachelor of Arts: Accounting and Information Systems, 03/2020
QUEENS COLLEGE - FLUSHING, NY
Honors & Certificates
  • Phi Theta Kappa Honor Society
  • Alpha Beta Gamma Honor Society
  • Certified Quickbooks Pro Advisor
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Job-winning General Accountant resume

Liliana Huerta
Professional Summary
Dependable and experienced cashier/server bringing management experience with a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Work History
Caregiver, 01/2013 to Current
In Home Supportive Services Riverside, CA
  • Provide tension management strategies to meet psychological emotional needs of client while identifying warning signs of emotional and behavior problems
  • Management, implementation and coordination of multiple activities and schedules of the client
  • Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. 
General Merchandise Clerk, 11/2018 to 05/2019
Stater Bros. Markets Riverside, CA
  • Managed inventory storage in clean and organized fashion.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Maintained inventory count, tracked usage and documented variances.
  • Managed timely and effective replacement of damaged or missing products.
Cashier/Server, 05/2011 to 12/2017
Mi Cocina Highland, CA
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
Manager , 06/2008 to 05/2011
Subway Riverside, CA
  •  Supervised the operations of a shift to ensure that food safety, product preparation, cleanliness, and inventory control standards were maintained.
  • Scheduling and supervising staff
  • Exceptional customer service is a major component of this position.
Volunteer

Family Medical Clinic, Colton, CA

2013-Present

  • Display sensitivity to the cultural and linguistic needs of the clients and families served
  • Responsible for the delivery of messages and documents by means of fax machine or electronic mail
  • Answer phones/Schedule appointments/File Charts
Skills
  • Advanced Computer Proficiency
  • Customer service-oriented
  • Bilingual Spanish Language- reading writing & speaking
  • Medical terminology knowledge
Education
Riverside City College - Riverside, CA

Currently taking general education courses to complete Associate's Degree

High School Diploma: 2005
Martin Luther King Jr. High School - Riverside

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Experienced General Accountant resume

Marcos Melendez
Summary

SENIOR UC Engineer, Sales Engineer and Systems Architect with 20 + years of experience in direct and indirect information communication technology (ICT) channels. *Ability to create long-term partnerships with vendors and customers. *Creative sales approach, problem solver with entrepreneurial experience and point of view. *Extensive experience selling, Installing and supporting CRM applications ( Salesforce) , Contact Center premise and Cloud applications , Unified communications ( SIP/VOIP ) premise and cloud applications, Telepresence applications, Security and Networking experience. Experience with Software Demos and end user training .

Accomplishments
  • Entrepreneur started and sold three different IT businesses with over 10 million in annual revenue
  • One of the top 10 wireless resellers in the nation in less than two years of business
  • Awarded in top 20 fastest growing businesses in Washington and made the top 10 list of minority businesses in Washington
  • Creative approach in Sales and marketing
  • Fully Certified ShoreTel/Mitel Engineer and Systems Architect
  • Shoretel/Mitel Sales engineer with over 15 million in sales
  • Numerous successful CRM , Contact Center, voice and Telepresence system replacements as project manger and lead implementation engineer
  • UC practice manager and Tier 3 engineer
  • Managed numerous carrier voice conversions from TDM to SIP
  • Expert in SIP integration with voice and 3rd party applications
Skills

    

  • Network assessment management
  • Strong collaborative and analytical skills
  • Project management - CRM, Voice and Contact center
  • Security and Networking experience 
  • Excellent problem solving skills
  • VM ware server 
  • Mobile app's development and deployment 
  • WiFi deployments
  • Layer 2 and 3 Switches experience 
  • SIP protocols and SBC programmer
  • Mitel/ShoreTel Tier 3 Engineer
Experience
Consultant | 10/2017 to Current Marathon Voice Data Solutions - Mountain View , CA

Managing clients needs by providing application and network solutions to continue to improve the Customer Experience.

Creating out of the box Marketing solutions with social media tools.

Engineering and programming SIP installations using SBC gateways.

Solutions Architect and lead engineer for Wireless systems, point to point wireless connections, desktop services, MS server Hyper V and VMware . Managing layer 2 and 3 switches. TDM to SIP conversions, carrier solutions for voice and data, Supporting Mitel/ShoreTel on premise systems.

Unified Communications Manager | 05/2011 to 08/2017 Network Computing Architects Inc. (NCA) - Bellevue, WA

Managed UC department sales support, installations and ongoing customer support services .

Maintained certifications for ShoreTel: Sales, Installer, Contact Center, Mobility and Advanced VoIP Engineer. Earned 100% customer satisfaction scores on all VoIP installations. Application integration including Salesforce and Microsoft Voice products . Create and expand marketing programs for voice services leveraging lunch and learns, blogs and trade shows, email campaigns. Switched customers from enterprise support to partner support increasing on going yearly margins.

Hire and manage technicians.

Technology Services Developer | 01/2010 to 06/2011 VECA Electric and Technologies Inc - Seattle, Washington

Launched ShoreTel VoIP sales, installation and support departments with over 500,000 dollars in sales the first year.

Earned certifications for ShoreTel: Sales, Installer and Advanced VoIP Engineer.

Added Voice and Data services to VECA's portfolio.

Earned 100% customer satisfaction scores on all VoIP installations.

Create and expand marketing programs for technologies services including trade shows, email campaigns, Microsoft CRM customer records system.

Assist project managers in building relationships with data center owners and operators.

Hire and manage Technicians and Sales people.

Develop time saving installation methodologies for VoIP services, in conjunction with VECA's agile construction practices.

Network Services Manager | 12/2008 to 01/2010 United Communications Services Inc - Bellevue, Washington

Created and updated marketing sales material for voice and data service.

Established agent contracts with various Telecom providers.

Identified and managed direct and indirect sales channels for Telecom services and equipment.

Familiar with vendor product suites for AT&T, Integra, Paetec, Qwest, Verizon, Covad, New Edge and various other voice and data vendors.

Turned around company from non-producer to top ten sales agent.

General Manager | 06/2005 to 11/2008 WTI, LLC-CLEC - Bothell, Washington

Managed direct sales group and customer service departments with over 30 direct reports.

Product offering included Broadband, hosted PBX, SIP trunk replacement, and TDM services using WTI's class 4/5 VoIP Switch.

Created marketing programs and established relationships for indirect channels partners.

Worked with multiple vendors to negotiate contracts, rates, and regulatory/legal issues for new and existing products.

Million dollar producer for Telecom services.

President | 01/2003 to 05/2004 Mwireless Inc - Seattle, Washington

Created and implemented a national marketing program.

Negotiated contracts, developed direct and indirect sales channels.

Managed all aspects of outbound and inbound sales call center.

Sold over 24,000 units in 18 months; one of WorldCom's wireless top agents.

Ended all operations prior to WorldCom's bankruptcy.

General Manager | 02/1994 to 10/1997 Cyberspace Inc ISP - Seattle, Washington

Developed and maintained the network for one of the earliest ISP's.

Managed technicians and customer service.

Created and executed sales and marketing plan, increasing revenue over 500%.

President | 04/1991 to 06/2005 Marathon Communications Inc CLEC/IXC and Cellular Reseller - Seattle, Washington

Responsible for overseeing the company's operations in three states.

Accountable for sales, customer service, network operations, central office and technical support.

Developed and implemented an operating plan that included all aspects of marketing, financial and billing systems, customer sales and support, carrier interconnect agreements, vendor agreements, regulatory matters and product development.

Created and managed direct and indirect sales channels which included telemarketing companies, telecom consultants, marketing companies and charitable organizations.

Directed operations, sales, accounting, and customer service with over 50 direct reports.

Managed networks that provided product offerings which included ISP, content delivery, Broadband, Hosted PBX, SIP trunk replacement, and traditional voice services.

Oversaw the Deployment of IP and voice network from building out the collocation space to hiring the necessary personal to manage equipment while keep in the frame work of the allocated budget.

Responsible for CLEC certification in 3 states and negotiated interconnection agreements with Qwest and Verizon.

Built a IXC and CLEC business from the ground up using minimal start up capital and resources.

The company's revenue went from 0 to over 7 million annually.


Education and Training
San Diego State University - | B.A Economics
References
References available upon request
Activities and Honors
Top ShoreTel Dealer 
5 annual awards of 100% customer satisfaction 
Languages
Bilingual (English, Spanish) and available for travel
Skills

Accounting, agile, billing systems, broadband, budgets, call center, contracts, negotiating contracts, Cloud services, CRM, customer satisfaction service and support, direct sales, engineering, finance, hiring, ISP, IP, legal, marketing, networking, networks, PBX, product development, production, sales support, technical support, Telecom, telemarketing, trade shows, VoIP.

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