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Professional Summary
Over 5 years Accounting, Fianance Analysis and Reporting experience in varied industry area including month end and year end consolidated reports, balance sheet reconciliation, fixed asset maintenance, budgeting and forecasting, GST/BAS and payroll tax, cash flow reporting and variance analysis. Strong analytical skills and my ability to use those skills to see all sides of a problem. Highly effective communication skills and ability to work with all types of people.
  • SAP 2 (years usage experience)
  • Advance Microsoft Excel
  • Oracle E-Business Suite
  • Project Management
  • Superior attention to detail
  • Chris21
  • Bookkeeping Fixed assets reporting familiarity
  • Budget development
  • Account reconciliation



  • Budget analysis expert
  • Financial reporting
  • Financial and operational reporting
  • Individual tax returns
  • Internal and external auditing
  • General ledger accounting
  • AP and statutory reporting
  • Strong interpersonal skills
Work History
Reporting Analyst-IT Commercial Operations 10/2016 to Current
NBN Australia Sydney
  • Reviewing and preparing accruals, recovery journals and adjustments, reviewing and ensuring accurate project coding, following up on the receipting of purchase orders during the month.
  • Prepare and review account reconciliations and ensure timely resolution of variances.
  • Maintain an internal control environment appropriate to the level of risk.
  • Ensure financial reporting responsibilities for all internal and external stakeholders are met.
  • Review of operational controls & risks including recommendations on identified gaps; suggesting process improvement initiatives to boost end to end process efficiency.
  • Ensure compliance with appropriate accounting standards and principles and regulatory requirements.
Payroll Administrator 09/2015 to 08/2016
Coles Australia Canberra
  • Coordinate with and provide assistance to financial services staff to ensure the efficient operations of the payroll function Achieve over all division objectives.
  • Ensure that processing the weekly payroll in a timely and accurate manner provides quality customer service.
  • Ensure that practice and procedures in payroll comply with all statutory requirements and any applicable industrial award.
  • Liaising with all divisions and departments, and provide assistance to management and staff on payroll matters.
  • Checking how many hours have worked, calculating and issuing pay by electronic transfer.
  • Deduction of tax and national insurance payments.
  • Prepare reports by compiling summaries of earnings, taxes, deductions, leave, and nontaxable wages.
Accounts Officer 08/2013 to 07/2015
Caltex Australia - Canberra ACT Australia
  • Pay supplier invoices in a timely manner.
  • Take all reasonable discounts on supplier invoices.
  • Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual for defining variances Control.
  • Handle the daily sales cash flow, and ensure of following up the payment process properly.
  • Establish tables of accounts and assign entries to proper accounts.
  • Review receivables, collection and ageing reports, to determine the status of outstanding balances.
  • Prepare monthly account reconciliations with local suppliers.
  • Make Payments for payable and reconcile with the ledger.
  • Prepare quotation, Purchase orders, invoicing and verify the cost.
  • Perform employee payroll on time ,and related issues in coordination with Office Manager and personnel department.
Financial Controller 05/2011 to 05/2013
The Statesman Hotel Canberra, ACT
  • Compile and analyze financial information to prepare financial statements including monthly and annual accounts Ensure all financial reporting deadlines are met Prepare financial management reports Develop and maintain financial data bases Financial audit preparation and coordinate the audit process L/C opening and completing until finalization Review and verify invoices and check requests sort, code and match invoices Set invoices up for payment enter and upload invoices into system track expenses and process expense reports Prepare and process electronic transfers and payments prepare and perform check runs Supervised night auditors, team of five.
  • Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Assistant Manager 12/2006 to 01/2009
Operations and Finance Saffa Mills - Lahore Pakistan
  • Developing and implementing operational systems.
  • Developing systems for hiring staff and working with program directors to ensure proper staffing levels and appropriate training.
  • Taking lead role in hiring employees for institutional departments including interviewing and conducting background checks.
  • Keeping contacts with clients and providing there desired services accurately.
  • Supervising and coordinating policy development, agency operational activities, and implementation of Commission policy directives.
  • Support and management of timely month end reporting, including full gap analyses and commentary.
  • Finance team leader providing guidance and people development for a team of 14, with 3 senior direct reports.
  • Oversee the preparation and review of all management information both weekly and monthly to ensure it is accurate and supports the business needs.
  • Provide financial support to key areas of the business including operations and support functions.
  • Preparation of forecasts and budgets - liaison with key business leaders using a detailed "bottom up" approach and ensuring buy in from all budget holders.
  • Monthly balance sheet review and control over key accounts.
Tele Service Representative 10/2006 to 12/2008
Ovex Technologies
  • Call the expected number of contacts daily.
  • Represent the values of the client and ensure accurate branding of his product or service Providing support to the assigned team lead managing team, completing records and files of the agents.
  • Working as an acting team led on the absence of team lead and providing back up.
  • Keep the team Leader fully apprised of the quality and the contact list by participating actively in team meetings.
Bachelors of Commerce: Accounting and Finance 2013 University of Canberra - Canberra, ACT
Bachelor of Science: Finance/Accounts 2009 University of London

Coursework in Cost Accounting and Finance
  • Executing and running a full fledged company for more than 2 months at the time of bankruptcy and unavailability of Directors and Managers.
  • Paying off staff, rents electricity and suppliers, canceling the licenses and handing over the company to new Owners and starting up with new names.
English, Arabic, Urdu, Hindi., Siraeki
Music, Sports, networking, meditation and Travelling
Additional Information
  • Interests Music, Sports, networking, meditation and Travelling
  • Additional Information Driving license; ACT C License Australian Permanent Resident
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Enthusiastic business major with experience in business management, knowledge in accounting principles and balancing accounts, excellent communication skills and strong motivation to succeed; seeking an entry level accounting position to explore knowledge and gain experience.

Associate of Science: Business Administration 2015 Middlesex Community College, Bedford, MA
  • Strategic Planning/Analysis
  • Strong Interpersonal skills
  • Reliable, punctual and loyal
  • Self-directed
  • Team-oriented
  • Payroll Processing in ADP
  • Quickbooks Certified
  • P&L and GL knowledge
  • Inventory/Cost Control
  • Reconciliation of invoices
  • Microsoft Office proficiency
  • Bilingual
  • Resolving payroll problems
  • Garnishment processing
Presidio Woburn, MA AR Analyst 09/2018 to Current
  • Identify, research and collect on past due receivables, to achieve team goals.
  • Work with Customer, Sales, Legal to resolve contract disputes.
  • Ensure timely and accurate maintenance of accounts.
  • Investigate and resolve credits on customer accounts.
Standex International Salem, NH Payroll Administrator (Temporary) 05/2018 to 08/2018
  • Managed the payroll processing of weekly and semi-monthly payrolls for over 2,500+ employees locally and multi-state in ADP.
  • Processed child support orders, levies, garnishments and verification of earnings. 
  • Processed and submitted billing for the 401K and voluntary deductions.
  • Responsible for the confidential administration of employee information.
  • Worked with HR staff to track and update paid time off in an accurate and efficient manner.
  • Processed rehires, transfers, terminations,  and withholding.
Au Bon Pain Burlington, MA Shift Supervisor 07/2008 to 07/2018
  • Continually monitoring the business on daily basis; take appropriate action to ensure food quality and service standards are consistently met.
  • Develop and maintain a staff that provides hospitable, professional service while adhering to policies and business initiatives.
  • Schedule and direct staff in daily work assignments to maximize productivity. Handle cash/credit card transactions.
Jackson Hewitt Tax Service Billerica, MA Seasonal Tax Preparer 01/2018 to 04/2018
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Determined clients' eligibility for tax credits, abatements or deductions. 
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
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Executive Profile

Payroll Administrator--Provided complete hands on service for processing payroll for employees of the Savannah River Site, for salaried and non-salaried employees, weekly and monthly processing.

Input of tax deductions, child support, tax garnishment, medical and dental insurance deductions included in payroll processing.

Payroll Administrator  driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Ambitious [Payroll Administrator] who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Skill Highlights

Payroll Administrator 

Tax levy and lien deductions

Personal contact and relationships with all employees.

SERVICE Center - Call Center in Human Resources- Answering all incoming calls, helping employees,retirees, former employees with any type of information needed in reference to employment and retirement.

Core Accomplishments

Payroll Administrator-Positive relationships with all employees,retirees.

Service Center Specialists- Answered all incoming calls, of employees,retirees,of questions in regards to health insurance,retirement disability,taxes and disability

Professional Experience
Payroll Administrator
March 1980 to December 2010
SRNS Aiken, SC Savannah River Site-Payroll Administrator 
Bachelor of Science : Business Administration , 1975 St. Augustine's College Raleigh, NC
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Professional Summary
Personable and energetic assistant committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, multi-tasking and scheduling.
  • Time management
  • Personable and outgoing
  • Punctual
  • Conflict resolution
  • Excellent communication skills
  • Professional phone etiquette
  • Accurate and detailed
  • Works well under pressure
  • Customer service-oriented
  • Excellent planner and coordinator
  • Filing and data archiving
  • Pleasant demeanor
  • Articulate and well-spoken
Work History
Office Administrator 08/2006 to 12/2017
Wiggett's Welding Ltd Calgary, AB
  • Maintained computer and physical filing systems.
  • Prepared vendor invoices and processed incoming payments.
  • Completed bi-weekly payroll for employees.
  • Handled all incoming business and client requests for information.
  • Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking.
  • Processed accounts receivable and accounts payable.
Office Manager 01/2002 to 08/2003
Compass Directional Services Ltd Calgary, AB

  • Greeted customers and visitors in-person and via telephone calls.
  • Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Assisted with event planning, including associated travel.
  • Assisted in well planning
  • Prepared shipping manifests of tools going overseas.
Payroll Administrator 03/2001 to 01/2002
Nevis Drilling Systems Ltd. Calgary, Alberta
  • Managed payroll for an organization of 20 personnel.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Ensured all required timesheet were submitted on a timely basis
  • Reviewed and coded time sheets
  • Maintained payroll records and current payroll information
  • Reviewed Receiver General remittances 
  • Administered Alberta Health Care and Sun Life benefits
Operations Assistant 02/2000 to 03/2001
Nevis/Northstar Drilling Systems Calgary, Alberta
  • Perform office duties requires for horizontal and directional well completions
  • Prepare L1-B Visa documents for international travel for employees
  • Purchase equipment required for field staff (i.e. pagers, coveralls, hardhats, etc.)
  • Track field spending and phone usage
  • Maintain all truck registration and insurance policies
  • Coordinate staff travel arrangements
  • Update Market Share Sector data on a monthly basis
Receptionist 01/1999 to 02/2000
Northstar Drilling Systems Calgary, Alberta
  • Handled all calls using a Meridian phone system
  • Compiled various spreadsheets as required
  • Organized all social functions and gatherings
  • Greeted customers and visitors in-person and via telephone calls.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Opened and properly distributed incoming mail.
  • Maintained a clean reception area, including lounge and associated areas.
High School Diploma: 1989 Springvalley Secondary School - Kelowna, B.C.
  • Interior decorating
  • Interior painting
  • Skiing
  • Rollerblading
  • Reading
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Executive Summary
Results-oriented professional seeking an accounting, finance, or payroll role that allows me to use my knowledge of payroll, PeopleSoft, auditing, and account reconciliation skills.
Summary of Qualifications
  • Journal Entry
  • Microsoft Office
  • Research support
  • Time management
  • Excellent writing skills  
  • Analytical skills
  • Independent worker
  • Ability to solve problems
  • Working knowledge of PeopleSoft 
  • Understands account reconciliation process
Professional Experience
University of Houston Houston, TX Payroll Administrator 03/2016 to Current
  • Manage payroll and time and attendance systems.
  • Prepare monthly journal entries and vouchers in a timely matter.
  • Process rehires, transfers, terminations, garnishments and withholdings.  
  • Run and monitor payroll queries to prevent duplicate payments prior to remittance.
  • Provide strong support to executive leadership team for problem resolution and project management.
University of Houston Houston, TX Accountant 01/2011 to 03/2016
  • Analyzed costs and revenues to project future trends.  
  • Collaborated extensively with auditors during preliminary and year-end audit processes.
  • Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines.
  • Trained staff in the preparation of financial documents in compliance with university and college/division policies and procedures.
  • Monitored and prepared all financial accounts for the department, including the account reconciliation of financial and payroll reports, evaluation of discrepancies, and tracking of revenue expenditures.
University of Houston Houston, TX Payroll Specialist 05/2006 to 01/2011
  • Processed manual check and relocation metric. 
  • Performed daily payroll department operations.
  • Delevoped ad hoc financial and operational reporting as needed.
  • Reconciled payroll prior to transmission and validate confirmed reports.
  • Managed PeopleSoft workflow to ensure all payroll transcations are processed accurately and timely.
BBA: Accounting 2017 University of Houston, Houston, TX, US
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PROFILE: Young business professional with a great attitude, looking to work in the skill trades field. Capable of providing excellent customer service skills, while flourishing in a team environment as well as alone. Willing to absorb new operations and adapt to changing situations.

  • MIG Welding
  • OSHA Certified
  • NIMS Certified
  • Forklift Certified
  • Power tools
  • Asbestos abatement removal
  • Microsoft Word,
  • Excel,
  • Outlook,
  • Lotus Notes,
  • LMS
  • Federal Payroll Time & Leave
Home Health Aide Aug 2014 to Current
Help At Home Chicago, IL
  • Provide transportation assistance and companionship to client.
  • Comfort and provide client with reassurance and encouragement.
  • Administer simple range of motion exercises for client.
  • Check mail, shop for groceries and handle bill payments.
  • Clean and organize client's living quarters.
  • Perform household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Reposition client for comfort to prevent skin pressure problems or swelling of limbs.
  • Facilitate games and other activities to improve client's cognitive abilities and motor skills.

Program Support Assistant May 2008 to Dec 2011
Jesse Brown VA Hospital Chicago, IL
  • Initially hired as Housekeeping Aid (WG-2)
  • Sanitized and efficiently cleaned 10-20 patient's rooms per day by bed tracking system with 100% quality completion rate.
  • Operated high powered Kaivac 1750 no-touch power washing machine, and Demo Tennant F10 machine for scrubbing floors.
  • Handled and removed hazardous waste and needle bins to appropriate locations of waste area.
  • Promoted in 1 year to Secretary in the Director's Suite (GS-5)
  • Promoted within 6 months to Program Support Assistant (GS-7)
  • Processed 25% of confidential EEO complaints, tort claims, and RFP proposals.
  • Served as central point of contact for all veterans, vendors, and staff needing to gain access to the Director's Office.
  • Problem solved complex issues pertaining to patients, vendors or staff's needs.
  • Managed and processed 100% of all incoming/outgoing correspondence and delivery of documents to correct recipients throughout the Director's Office and other departments.
  • Calculated and documented all hourly time-sheets for 40+ employees and distributed pay-stubs every end of month.
  • Collaborated with local health departments, state representative offices to resolve patient's grievances and concerns for their overall health.

Facility Operations Nov 2007 to May 2008
Lifetime Fitness Health Club Chicago, IL
  • Greeted all patrons with a smile and excellent customer service.
  • Requisitioned supplies and equipment for cleaning and maintenance.
  • Cleaned entire health club facility and upheld daily maintenance on all equipment.
  • Operated Kaivac 1750 no-touch high powered washing machine for cleaning large restrooms, and Demo Tennant F10 for scrubbing floors.
Mortgage Broker Aug 2002 to Oct 2006
Lee & Lee Associates, Inc Chicago, IL
  • Built strong client base through networking seminars, events, parties and luncheons.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Interviewed and processed 10-20 mortgage loan applications and closed 2-5 loans per month.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Determined appropriate rate locks, and issuance of disclosures.
  • Experienced in conforming, non-conforming loans, refinance, purchase, and reverse mortgages.
  • Worked with State and Local programs (Fannie Mae, Freddie Mac) not-for-profit organizations.

Payroll Administrator Jul 2001 to Dec 2001
Illinois Employment & Training Chicago, IL
  • Counseled 10-20 young adults one-on-one, 2-3 times a week seeking summer employment through Hire-The-Future program.
  • Collaborated with state, local and welfare agencies to obtain and provide information to clients.
  • Analyzed and processed all incoming RFP's (request for proposals) from community based organizations seeking to hire youth and young adults.
  • Acted as Teacher's assistant during class time, lead class projects and performed payroll duties.
  • Completed file reviews on each student, and made recommendations related to approvals, rejections, or withdrawals regarding each student's overall progress or entry into the program.
  • Presented case notes on each student for review and discussion with senior staff members.
Education and Training
Continuing Education, Business Administration 2015 Truman College Chicago, IL, USA
Certificate of Completion, Home Health Aide 2014 Help at Home, Inc. Chicago, IL, USA
Certificates of Completion, NIMS, Forklift, OSHA 2014 Jane Addams Resource Corporation (JARC) Chicago, IL, USA
License & Certified, Asbestos Abatement Removal 2005 Heat & Frost Insulators J.A.T.C. Chicago, IL, USA
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Career Overview

Results-driven Branch Office Administrator/Recruiting Coordinator with proven ability to establish rapport with clients. I am a hands-on, multi-task oriented, award-winning, creative individual who prides myself on my ability to think outside the box. I enjoy being part of a team, but I am self-motivated as well.

Core Strengths
  • Strong organizational skills
  • Sharp problem solver
  • Energetic work attitude
  • Courteous demeanor
  • Adaptive team player
  • Customer service expert
  • Internet research
  • Microsoft Excel/Outlook/Powerpoint proficient.

Team Player of the year 2009 and 2012 at Bankers Life.

Brought our office to the number 1 spot in Alzheimer's Association collections during our Forget Me Not Days 2013 and 2014, and in 2015 we raised over $32,000.

Creator of the first massage therapy company to be featured at the first ever Tribeca Film Festival in 2002.

Work Experience
Branch Office Administrator/Recruiting Coordinator
November 2008 to Current
Bankers Life Wappingers Falls, NY

Managed the East Fishkill/Wappingers Falls Satellite office for Bankers Life, and brought the office from an agent force of 8 to at times an agent force of 25-30. Recruited all new agents by phone, and in person -I even recruited a new agent at PJ Clarke's in NYC. Gave initial interview briefings to prospective new recruits. Processed and monitored all client applications for any pending requirements for life insurance, health insurance, and annuities.

Supported the agent staff, and client inquiries on a daily basis. Organized all collection sites for our Forget Me Not Days.

Developed highly empathetic client relationships and earned reputation for exceeding recruiting goals. Guaranteed positive customer experiences and resolved all customer complaints.

Payroll Administrator
January 2003 to September 2008
Children's Home Of Poughkeepsie Poughkeepsie, NY

Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.Managed payroll and time and attendance systems through ADP.Responded to employee inquiries regarding payroll and timekeeping.Onboarded new employees in the time reporting and payroll systems.Prepared purchase orders and expense reports. Employee of the month in 2004 and 2005.

Owner/Licensed Massage Therapist
July 2000 to January 2003
Touch & Glow Massage Therapy Poughkeepsie, NY

Administered massage therapy to clients in home or business.

Educational Background
Certificate of Completion : Massage Therapy, 2000 Connecticut Center for Massage Therapy Westport, CT, USA

Licensed Massage Therapist in New York and Connecticut.

Top 1% of class.

Worked backstage during concerts at The Meadows in Hartford, CT, Giants Stadium, and Madison Square Garden.

Certificate of Completion : Journalism, 1987 New School University New York, NY, USA

Coursework in Journalism, Communications, and Writing.

High School Diploma : General Studies, 1984 Roy C. Ketcham HS Wappingers Falls, NY, USA