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Professional Summary
Bookkeeping professional with 24 years experience. Management and leadership skills. Outstanding work ethic, commitment and loyalty.Ability to thrive in team environment. Seeking new challenges within dynamic, growing organizations.
  • Intuit QuickBooks specialist
  • MS Windows proficient
  • Accounts Payable/ Receivable
  • Payroll processing
  • Exceptional organization and communication skills
Work History
Custom Decorating, Window Treatment Specialist, 11/2012 to 03/2013
JCPenny Middletown, New York
  • Expertise in custom design and window treatment/ personalized home design.
  • Maintained friendly attitude and followed all store interaction protocols.
  • Handled invoice processing, merchandize return, credit charge backs and exchanges.
  • Independent Contractor- Bookkeeper, 07/2004 to 04/2011
    Triple D Intercom Bronx, New York
    • Established QuickBooks accounting system to reflect accurate financial records.
    • Streamlined daily reporting information entries for efficient record keeping purposes.
    • Researched and resolved Accounts payable and Accounts receivable discrepancies.
    • Managed and reconciled company bank accounts and payroll general ledger.
    • Generated invoices and tracked collection process.

    Accounts Payable/Receivable/ Payroll Manager, 10/1989 to 03/2004
    Bindery Services Inc. New York, New York
    • Payroll for 100 plus employees, in accordance with Fair Labor Standard Act (FLSA).
    • Filed and addressed employee complaints in accordance with company policies and government regulations.
    • Accounts payable/receivable.
    • Collections.
    Certificate of Accreditation in Home Staging: 2010
    Haverhill Institute of Staging and Design - Toronto, ON, Canada
    Coursework in Buying and Merchandizing Fashion Institute of Technology - New York, NY
    Coursework in Fashion Design: Fashion Illustration and Design Parsons School of Design - New York, NY
    Independent Consultant
    Alpak Station - Consultant - 2012 Top Development - Consultant - 2008
    TJM Diagnostics - Consultant- 2006 Casey Transport - Consultant - 2004

    Organize company finance. Install, setup and convert manual general ledgers to QuickBooks accounting programs. Train staff in maintaining Quickbooks accounting system.
    This resume is created in 7 minutes.
    Professional Summary
    An experienced financial professional with a successful career managing risk, performing due diligence, leading projects and handling time-sensitive, complex transactions.
    • Types 55 WPM
    • Long-term business planning and execution
    • Critical thinking
    • Advanced financial analysis
    • Filing and data archiving Financial reporting and analysis
    • HIPAA compliance
    • SPSS/STATA/SAS software proficient
    • Conflict resolution techniques
    • Organized
    • Math tutor
    • English tutor
    Work History
    Receiving Audit Clerk Vidant Medical Center - Greenville, NC 04/2013 - Current
    • Successfully implemented new technologies and process automations to encourage continuous improvement.
    • Facilitated successful internal and external audits through sound and thorough documentation.
    • Researched and resolved accounts payable discrepancies.

    Accounts Payable Clerk Greenville Pool & Supply - Greenville, NC 01/2013 - 04/2013
    • Composed effective accounting reports summarizing accounts payable data.
    • Posted receipts to appropriate general ledger accounts.
    • Researched and resolved accounts payable discrepancies.
    • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
    • Coded and entered at least 40 invoices each day into the in-house accounting software.
    • Created daily and weekly cash reports for accounting management.
    • Reconciled vendor statements and handled payment complaints or discrepancies.
    Financial Aid Director/ HR Payroll Manager Miller Motte College - Greenville, NC 04/2009 - 02/2012
    • Managed payroll for an organization of 40 personnel.
    • Resolved employment-related disputes through proactive communication.
    • Administered compensation, benefits and performance management systems and safety and recreation programs.
    • Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
    • Consolidated financial data and materials for key leadership meetings.
    • Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
    • Managed high volumes of financial activity in a fast-paced, risk-based corporate environment.
    • Pointed students to relevant information about academic and personal support services available at the college.
    • Led class instruction in budgeting when instructor was absent.

    Route Settlement Specialist Coastal Beverage - Farmville, NC 02/2008 - 03/2009
    • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
    • Performed monthly reconciliation of open purchasing orders.
    • Composed and drafted all outgoing correspondence and reports for managers.
    • Oversaw inventory and office supply purchases.
    • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
    DBA: Finance Capella University - MN 2017
    Finance Finance/Public Administration
    Bachelor of Science: Management University of Phoenix - Phoenix, AZ 2011
    Associate of Applied Science: Human Resources University of Phoenix - Phoenix, AZ 2008
    Human Resources
    Associate of Applied Science: Human Resources Pitt Community College - Winterville, NC 2008
    • 3.85 GPA
    • Member of Delta Mu Delta Club

    MBA: Finance/Public Administration Ashford University - Clinton, IA 2013

    Associate of Applied Science: Accounting Pitt Community College - Winterville, NC 2005
    • Coursework in Management
    This resume is created in 7 minutes.
    Talented professional with over 6 years of experience in Payroll Management, Payroll Software and Administration. Demonstrated success in accurately compensating employees and processing payroll inquiries in a timely manner. Extensive knowledge of payroll functions, tax forms and pre-tax deductions; able to coordinate local, state and federal tax filings. Proven track record of meeting deadlines and ensuring compliance with internal and external regulations.

    Microsoft Office (Word, Excel, PowerPoint) SAP

    Payroll Manager
    • Direct all facets of operations for the payroll department, to include, review and certification of all earnings, wages, tax withholdings, payroll deductions, direct deposit, unemployment insurance, Flexible Spending Account (FSA), 401K and payroll related forms and reports.
    • Audit reports to ensure proper taxation and compliance with state and federal tax laws, regulations, policies and procedures.
    • Ensure accurate deduction calculation and remittance of garnishments, child support payments, IRS levies and court orders.
    • Direct and establish the validity of data contained in payroll records by running control and reconciliation reports.
    • Assume a key role in payroll system enhancement and new system implementation in addition to training employees on system functionalities.
    • Serve as primary contact to Company's payroll provider.
    • Process and provide cash reports to the Chief Financial Officer and Chief Executive Officer to ensure accurate funds management and forecasting of the organization's growth.
    • A.
    Seasonal Tax Preparer
    • Accurately prepared individual and business federal, state and local tax returns by attentively reviewing financial records, such as prior tax returns, income statements and documentation of expenditures Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
    • Computed tax owed using adding machine and completed entries based on tax form instructions and tax tables.
    • Verified all tax filing documentation to ensure no errors of arithmetic or procedures.
    • Successfully transmitted tax returns and forms to the Internal Revenue Service Cash Management Coordinator Managed, collected, and resolved payments of past due invoices on a diverse portfolio of accounts.
    • Served as the liaison between the customer and outside collection agency.
    • Administered requests for refunds and transfers of payments.
    • Resolved billing disputes and misapplied payments by effectively researching and determining the root cause of the account discrepancy.
    • Processed maintenance.
    Project Coordinator
    • Managed small and large business projects in the Mid-Atlantic and Southern regions.
    • Coordinated the training, implementation support and maintenance of various business projects.
    • Provided first-level troubleshooting assistance to customers.
    • Prepared vendor/client invoices, revised existing reports and communicated changes as needed to the appropriate decision makers.
    Payroll Manager
    January 2004 to Current
    GSE SYSTEMS INC St. Mary's, GA
    Substitute Teacher
    January 2003 to January 2004
    Seasonal Tax Preparer
    January 2003 to January 2004
    Cash Management Coordinator Project Coordinator
    January 1998 to January 2003
    AVAYA INC Lucent Technologies Atlanta, GA
    Course Administrator Customer Account Represent
    January 1990 to January 1998
    AT & T Atlanta, GA
    Member of American Payroll Association (APA): Jacksonville, Florida Chapter
    Tax Preparer Certification, Conferred : 12/2003 Jackson Hewitt Tax Preparer School St. Mary's, GA
    Bachelors of Arts : Economics, 06/1990 Spelman College Atlanta, GA
    Additional Information
    • AWARDS Recipient of Monthly Cash Management awards; Avaya Inc. Recipient of Monthly and Quarterly Reliability, Availability and Consistency awards; Avaya Inc. Recipient of Rookie of the Year Award; Jackson Hewitt Tax Service
    This resume is created in 7 minutes.
    FPC certification
    Simplified payroll processing procedure to increase department productivity by 17%.
    08/2007 - 05/2017
    Payroll Maxx Omaha, NE Payroll Manager Processed rehires, transfers, terminations, garnishments and withholdings. Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports. Effectively communicated with team members to maintain clearly defined expectations. Resolved customer questions, issues and complaints. Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction. Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department. Managed Payroll Specialist
    Examination Management Services, Inc. Omaha, NE Operations Supervisor Supervised a team of Caseworkers and Customer Service Representatives in obtaining confidential medical records for a prestegious insurance company.  
    Saint Albert High School Council Bluffs, IA High School Diploma
    American Payroll Association