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Professional Summary
Bilingual PharmD program candidate with 7 years retail pharmacy experience with strong clinical and people skills seeking to use pharmaceutical knowledge to improve patient care for wide variety of patients with diverse needs.
  • Retail pharmacy procedure knowledge
  • Medication Inventory Management
  • Motivated self-starter
  • Data entry specialist
  • Insurance billing expert
  • Conflict resolution ability
  • Extensive experience with EPRN Easy Fill
  • Bilingual Spanish/English
  • Computer proficient
  • Strong written and verbal communication skills
  • Strong team player
  • Good multitasker
  • Expert immunizer
  • Notable leadership skills
Work History
Pharmacist Intern, 09/2014 to Current
King SoopersLakewood, Colorado
  • Effectively resolved insurance rejections and other billing issues.
  • Assisted with drug inventory, purchasing, and receiving.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Complied with all federal laws, company policies and procedures and state regulations.
  • Prepared and administered vaccinations.
  • Performed oral store-to-store transfer of prescriptions.
Advanced Professional Practice Experience, 11/2017 to 12/2017
Parkview Medical CenterPueblo, CO
  • Prepared medication and IV orders for hospital.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications.
  • Monitored the medication dispensing machines within the hospital to ensure supplies were readily available to clinical staff.
  • Presented a journal club and a case presentation
Advanced Professional Practice Experience, 09/2017 to 11/2017
Clinica Campesina/People\'s PharmacyBoulder, CO
  • Provided specialized services to help patients manage conditions such as diabetes, hyperlipidemia smoking cessation and high blood pressure.
  • Utilized primary and tertiary drug resources to answer patient and provider questions.
Advanced Professional Practice Experience, 08/2017 to 09/2017
Colorado State Veterans Nursing HomeAurora, CO
  • Compounded and repackaged medications, including bubble packs, unit-doses, topical medications, and sterile products.
  • Performed chart reviews and checked for appropriate dosage, drug interactions, allergies, and contraindications.
Advanced Professional Practice Experience, 07/2017 to 08/2017
Common Ground InternationalDenver, CO
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care in a foreign, Spanish-speaking country.
  • Utilized and perfected medical and pharmacy related terminology in Spanish.
Advanced Professional Practice Experience, 05/2017 to 06/2017
Prescription ShopPueblo, CO
  • Provided specialized services to help patients manage conditions such as diabetes, hyperlipidemia, smoking cessation, and high blood pressure.
  • Provided counseling for weight loss, cholesterol control, and diabetes education.
Advanced Intermediate Professional Practice Experience, 01/2017 to 02/2017
Salud Family Health CentersCommerce City, CO
  • Provided specialized services to help patients manage conditions such as diabetes, dyslipidemia, smoking cessation and high blood pressure.
  • Implemented guideline-based changes through the use of a collaborative practice agreement.
  • Presented a journal club, a case presentation, and lead a topic discussion.
Intermedite Professional Practice Experience, 02/2016 to 12/2016
Porter Adventist HospitalDenver, CO
  • Communicated with prescribers to verify medication dosages and patient information.
  • Completed required experiential course assignments.
Intermediate Professional Practice Experience, 08/2014 to 05/2016
Rite Aid PharmacyLakewood, CO
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured and compounded medications following standard procedures.
  • Completed required experiential course assignments.
Service Learning, 09/2014 to 05/2015
Laredo Elementary SchoolAurora, CO
  • Fostered team collaboration between 3rd grade students through group projects.
  • Planned and implemented creative lessons in accordance with pharmacy school guidelines.
  • Created and taught engaging health awareness and pharmacy lessons and activities.
Certified Pharmacy Technician, 07/2010 to 09/2014
King SoopersLakewood, CO
  • Counted, measured and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Efficiently operated cash register and handled cash, checks, and charge transactions.
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
  • Translated pharmacy communications for Spanish speaking customers.
Expected Doctor of Pharmacy : Pharmacy, Spring 2018
University of Colorado Skaggs School of Pharmacy - Aurora, CO
Bachelor of Science: Biology, 2014
University of Colorado Denver - Denver, CO
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Professional Profile
  • Experienced sales and marketing professional with 20 plus years in the retail sector
  • Built successful retail business by identifying an unmet need in the regional market
  • Implemented highly effective sales approach that emphasizes personal service, customer satisfaction and relationship building
  • Developed strong brand recognition
  • Successful, trusted real estate sales professional with over 9 years experience acutely focused on customer service
  • Expertise in sales and negotiating real estate sales contracts
Skills and Abilities
  • Goal-oriented sales professional with proven track record of success
  • Skilled Negotiator
  • Results Driven, hard-working individual
  • Quickly establishes rapport and maintains meaningful relationships
  • Excellent communication skills
  • Ability to prioritize and operate efficiently
  • Enjoys being part of a team
  • Strong work ethic
  • Entrepreneurial spirit
Marsha Marsh Real Estate Services April 2010 to Current Real Estate Professional
Erie, PA
  • Successful PA Licensed Professional consistently exceeding $1M to 3M in annual sales
  • Close 97% of all real estate sales transactions 
  • Negotiate contracts and effectively communicates with buyers, sellers, lenders, attorneys and inspectors
  • Develops, tracks and maintains clients personalized marketing plans tailored specifically to sell or purchase properties
  • Advises and informs clients on current market activities/conditions
  • Primarily focused in residential sales within Erie County
  • Specializing in luxury homes, lake properties, relocation, condominiums, move-up buyers and first time buyers
  • Listing and Buyer's Agent, Staging Specialist/Design Consultant, Real Estate Photography
  • Advertise properties utilizing multimedia outlets including multiple listing services, social media, web-based advertising and print ads

J. Francis & Co. January 1999 to July 2013 Business Owner/Manager
Erie, PA
  • Created, developed and established a highly respected retail business which grew to consistently generate six figures in annualsales
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives andmarket trends
  • Demonstrated highly proficient skills in retail ownership/management
  • Expert merchandiser created a unique customer experience that lead to increased sales
  • Fostered excellentrelationships and referrals by building trust and rapport as evidenced by significant client loyalty
  • Effectively multi-tasked/managed all aspects of day to day business operations.
  • Additional areas of expertise included interior designconsulting, trade show purchasing, print/television advertising and website design/ management
Design Refinements September 1990 to December 1998 Sales/ Marketing/ Merchandising
Erie, PA
Education and Training
Polley and Associates/ Real Estate School of PA 2018 Continuing Education Credits: Real Estate Erie, PA


PA Licensed Real Estate Agent 2009 National and State Exam: Real Estate Erie, PA
Mercyhurst University Bachelor of Arts: Business Administration Erie, PA
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A Tax Accountant Assistant that not only has a long-term accounting learning and bookkeeping experience, but also handles many tax issues for Australians, Taiwanese and Chinese. Also has a successful history of FR and BAS claims, as well as an excellent ability to process payroll, accounts receivable, accounts payable and bank reconciliations through MYOB, Xero and Quickbook software.

  • Account reconciliations
  • Accounts payable
  • Accounts receivable
  • BAS
  • CGT
  • Data analysis
  • Estimating taxes
  • Financial statement analysis
  • Individual tax return
  • Payroll
  • Proficient in Handisoft & Xero & MYOB & Quickbook
  • Tax return filing
  • General ledger accounting
Tax Accountant Assistant - Part Time / Tax Store Pty Ltd - Brisbane, QLD 07/2018 - Current
  • Assisted small businesses and individual clients with filling out their tax forms and electronically filing their tax returns.
  • Collected detailed information and required paperwork from clients.
  • Preparing BAS
  • Preparing GST reconciliation worksheet
  • Processing payroll for small business
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Oversaw client's full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.
  • Assessed accuracy, completeness and integrity of client's financial records.
Accountant - Part Time / Ramada by Wyndham Hope Harbour - Hope Harbour, QLD 11/2019 - 03/2020
  • Assessed accuracy, completeness and integrity of company financial records.
  • Performed daily accounting functions like tracking expenses, readying deposits and preparing payments.
  • Oversaw full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.
Bookkeeper - Part Time / H property group - Southport, QLD 01/2018 - 03/2020
  • Processed payroll, electronic deposits and account payable.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled all bank and credit card accounts from 2017 and 2018.
  • Gathered information and entered data into computer system.
Pre-class Mandarin Teacher - Part Time / Tongxin Chinese School - Southport, QLD 06/2016 - Current
Mandarin Teacher - Part Time / Happyland Kids Child Care Centre - Parkwood, QLD 06/2017 - 04/2018
Academic Background
Griffith University, Gold Coast Campus - - Southport, QLD, Australia 2018 Bachelor of commence: Accounting
Visa - Temporary Graduate ( Subclass 485)

Expiry date: 19 Jan 2021

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Professional Summary

Seasoned American Health Information Management Association (AHIMA) RHIT with expertise  in Revenue Cycle Management and  Clinical Documentation Improvement. Including  20 years of experience in medical coding , billing ,and auditing , with a specialization in Fraud, Waste &  Abuse,  MS-DRG, Inpatient Acute Care, DME, Medical Necessity, Behavior Health, APC,  E/M, Home Health, Post Payment, and Workers Compensation.


AHIMA American Health Information Management  Association ( Active Member)

AAPC American Academy of Professionals (Active Member)

VHIMA Virginia Health Information Management Association (Active Member)

HFMA Health Financial Management  Association( Active Member)

  • Advanced, interpersonal, communications and written skills
  • ICD-10 (International Classification of Disease Systems) proficiency
  • MS Office Suite Advance
  • Knowledge of regulations and compliance
  • Medical Billing Auditing proficiency
Work History
Peer Review Allied Health Professional, 02/2016 to Current
MES SolutionsWoburn, Massachusetts, United States
  • Conducts Multi-patient peer reviews for post-payment audits.
  • Serves as a subject matter expert for multiple coding specialities (Behavior Health, APC, MS-DRG, Physical Therapy, Wound Care, Inpatient, Plastic Surgery, E/M). 
  • Reviews medical records and writes a rationale  decision that is clear, concise, and impartial. 
  • Provides a medical record independent second level determination based on official coding guidelines, state and federal regulations.
  • Researches, analyzes, and responds to inquiries regarding compliance, inappropriate coding, denials, and billable services.
Peer Review Appeals Professional, 03/2014 to Current
Network Medical Review Co. Ltd. & ExamWorks, Inc. IllinoisRockford, Illinois, United States
  • Audits medical charts and records for compliance with federal coding regulations and guidelines. 
  • Conducts research using  federal regulations, contract policy, standards of medical practice, contract manuals, coverage issues manuals, medical literature, and other related resources to complete an accurate and well-supported decision.
  • Provides second-level review of billing performances to ensure compliance with legal and procedural policies and to ensure optimal reimbursements while adhering to regulations prohibiting unbundling and other questionable practices.
  • Ensures strict confidentiality of medical records.
Registered Health Information Technician, CEO, 01/2010 to Current
Ashton Fitzgerald HIM Consultants LLC.Ashburn, VA
  • Conducts a Revenue Cycle Productivity and Compliance  organizational analysis to identify work-flow issues, improper billing trends, compliance issues, and to determine the overall effectiveness of an organizations operational processes
  • Investigates medical claim data and / or medical records to identify overpayments. 
  • Ensures strict confidentiality of medical records.
  •  Interacts with physicians and other patient care providers regarding billing and documentation policies, procedures, and regulations; obtains clarification of conflicting, ambiguous, or non-specific documentation.
MBA: Health Informatics , Current
Keller Graduate School of Management - Atlanta, Current GA
Bachelor of Science: Health Information Management, 2009
Devry Institute of Technology

Health Information Technology

  • Registered Health Information Technician (RHIT)
  • Certified Patient Account Representative (CPAR)
  • Certified Financial Counselor (CFC)