Timekeeper resume examples

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Skillful Timekeeper resume

JAMIE MILLER
Experience
Supervisor
November 2016 to Current
BED BATH & BEYOND Ocoee, FL
  • Oversee a team of 23 Social Media & Customer Expert Specialists who deliver the best experience for external customers by way of developing and motivating them to be the best they can be.
  • I provide coaching and training so that the Specialist can provide a noticeably better experience via phone, internet chat and/or email channels.
  • RESPONSIBILITIES:.
  • Oversee telephone, internet chat and/or email support for incoming customer inquiries.
  • Teach the navigation through multiple technological tools within the network environment.
  • Help guide and develop the ability of team to communicate features and benefits of products to create sales.
  • Review the responses to posted content that encourages engagement with social community.
  • Monitor team's engagement with customers through Social Media channels to provide understanding of the culture and brand.
  • Monitor Social Media Channels to ensure all inquiries are handled accordingly.
  • Assist with the development of creative "out of the box" resolutions.
  • Monitor quality, productivity, and adherence requirements.
Call Center Supervisor
November 2014 to September 2016
Inktel, Walmart Orlando, FL
  • Supported a team of 19 Customer Service Agents within in a call center environment who were assisting customers with their online orders.
  • RESPONSIBILITIES:.
  • Performed remote monitoring to ensure proper call handling.
  • Provided guidance for customer opportunities to be resolved.
  • Help guide and develop the ability to communicate features and benefits of products to create sales.
  • Handled escalation calls.
  • Assisted in the training of de-escalation and call control methods.
  • Also part of development team to develop and implement creative.
  • Monitored quality, adherence, and training requirement.
On Line Services Team Supervisor
June 2007 to February 2011
Spirit Of America Hollywood, FL
  • Customer Call Center for the Fashion Bug credit card.
  • Calls consisted of online ordering, retail store support, credit discrepancies, balance disputes, and general questions.
  • Responsibilities: Credit limits increases/decreases.
  • Researched and resolved customer disputes Handled escalation calls Maintained and exceeded department goals Researched credit balance disputes Traced missing payments Applied payments to accounts Activated gift cards Billing issues.
Customer Relations Manager
May 2001 to May 2007
Wave Cellular Communications Miami, FL
  • Spearheaded vision, strategy, and execution of the growth of an independent prepaid cellular phone service company.
  • Reorganized purchasing, planning, scheduling and inventory.
  • Established required positions and created job descriptions.
  • Implemented standard work flow procedures and systems check point to reduce shipping errors.
  • Purchasing responsibilities included order management and administration, material costs and overall inventory levels.
  • Created P&L budget, market strategy, and implementation of strategic marketing plans.
  • Forecasted and met annual budgets.
  • Was directly accountable for meeting sales objectives.
  • Facilitated the co-branding of the cellular service with major corporations such as 7-11, Eckerds, Kmart, and independently owned kiosks located within major shopping malls.
  • Went from a 5 person manned call center operating during business hours, to a 41 person manned call center operating 24 hours a day, 7 days a week, with separate divisions such as activations, technical assistance, collections, general customer service, upgrades and purchases.
  • Increased productivity by upgrading to state of the art calls center equipment and software.
Work History
November 2016 to Current
November 2014 to September 2016
June 2007 to February 2011
May 2001 to May 2007
Summary
Customer Service Supervisor who excels at uncovering customer needs, finding solutions and handling objections. Consistently meeting and exceeding goals. I am results driven, insightful, and ever dedicated to achieving and raising the bar through effective team management.
Highlights
  • Performance Management
  • SKILLS
  • Strong verbal/written communication
  • Employee Career Development
  • Interpersonal and Written Communication
  • Conflict Resolution
  • Team Building
  • Leadership
  • Process Implementation
  • User Interface Understanding
  • Energetic Work Attitude
  • Reliable
  • Skilled in: Microsoft Office, Desktop Underwriter, Encompass, Sabre, Calyx/Point, Peachtree, Macola, Visio, IVR, UCD, NACT, Lotus, Symposium, Timekeeper Central, Kronos, Blue Pumpkin, Witness, and TSYS
Skills
Performance Management SKILLS Strong verbal/written communication Employee Career Development Interpersonal and Written Communication Conflict Resolution Team Building Leadership Process Implementation User Interface Understanding Energetic Work Attitude Reliable Skilled in: Microsoft Office, Desktop Underwriter, Encompass, Sabre, Calyx/Point, Peachtree, Macola, Visio, IVR, UCD, NACT, Lotus, Symposium, Timekeeper Central, Kronos, Blue Pumpkin, Witness, and TSYS
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Popular Timekeeper resume designs

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Job-winning Timekeeper resume

BETTY CHAMBERS
Summary
Workers' compensation professional with over 20 years experience in human resources, primarily workers' compensation. Energetic, self motivated, dedicated team player with excellent people skills. Vast amount of experience in dealing with medical terminology and with medical professionals thru correspondence. Seeking a part-time position in a company that values customer service.
Skills
  • l Typing 70+ WPM l Report development
  • l 10 Key by Touch l Knowledge/application of Microsoft
  • l Critical Thinking Word
  • l Familiar with Medical Terminology l Knowledge/application of EXCEL
  • l Knowledge/application of Power Point
Experience
Human Resources Specialist
September 2013 to Current
Department of Veterans Affairs Arlington, TX
  • Manage long term workers' compensation claims; assist facility workers' compensation staff with all level of claims; research and analyze data to support workers' compensation costs.
Workforce Analyst Complement Coordinator
November 2011 to October 2013
U S Postal Service Fort Worth, TX
  • Managed and oversaw the complement/staffing for approximately 6000 employees for the Fort Worth District.
Manager
April 2010 to November 2011
Health & Resource Mgmt Office U S Postal Service Fort Worth, TX
  • Managed the Federal Workers Compensation Program and the Family Medical Leave Office for the Fort Worth District.
  • This included direct management of a staff of eight employees.
Manager
October 2007 to April 2010
Health & Resource Mgmt Office U S Postal Service Little Rock, AR
  • Managed the Federal Workers' Compensation Program and the Federal Medical Leave Office.
  • This encompassed a staff of 5 employees.
Injury Compensation Specialist
September 2004 to October 2007
U S Postal Service Dallas, TX
  • Managed long term workers' compensation files; conducted audits and reviews at District Offices.
Injury Compensatin Specialist
July 1994 to September 2004
U S Postal Service Houston, TX
  • Processed new workers' compensation claims for injured employees in a District Office of approximately 11,000 employees, and retrieved third party recovery payments for on the job injury claims.
Personnel Assistant
July 1991 to October 1994
U S Postal Service Houston, TX
  • Served as the Secretary, Timekeeper, Purchasing Clerk and Workers' Compensation Assistant for the Specialists.
Education and Training
Business, 1982 Houston Community College Houston, TX Business
Kaplan University online school) Iowa NA Degree not obtained: Business l Emphasis in Business l Attended part-time in 2008 and 2009
Skills
10 Key by Touch, Critical Thinking, Medical Terminology, EXCEL, Office, Power Point, Word, Purchasing, research, staffing, Typing
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Top Timekeeper skills

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Experienced Timekeeper resume

Bhaskar Kahali
Work History
Postdoctoral Research Associate, 12/2014 to Current
St Jude Children's Research Hospital Memphis, TN
  • Transplant & Cellular Therapy (PI - Lea Cunningham, MD).
    • Conducted basic and applied research on Epigenetic regulation of Tumor Microenvironment.
    • Direct Laboratory personnel, train, and monitor performance as the senior member of the laboratory.
    • Collected and analyzed biological data.
    • Designed and optimized assays.
    • Store, process and analyze data.
    • Write manuscripts for scientific publications.
    • Interpreted research findings and summarized data into reports.
    • Attended scientific conferences to present ongoing research in the laboratory.
    • Facilitated research into developing effective therapy of disease.
    • Ordered laboratory equipment and supplies.
Postdoctoral Fellow, 12/2010 to 12/2014
Postdoctoral Fellowship, University of Florida, College of Medicine University of Florida Gainesville, FL.
  • Honors 2013 Awarded the highest impact publication (Oncogene, Kahali et.al.
  • Conducted basic and applied research on Cancer Epigenetics.
  • Direct Laboratory personnel, train, and monitor performance as the senior member of the laboratory.
  • Collected and analyzed biological data.
  • Designed and optimized assays.
  • Store, process and analyze data.
  • Write manuscripts for scientific publications.
  • Interpreted research findings and summarized data into reports.
  • Attended scientific conferences to present research.
  • Worked with several teams on Cancer Epigenetic research.
  • Facilitated research into developing effective therapy of disease.
  • Ordered laboratory equipment and supplies.
Education
Ph.D.: Molecular Biology, 2010
West Virginia University - Morgantown, WV
Molecular Biology
Master of Science: Zoology (Specialization in Genetics & Molecular Biology), 2002
University of Kolkata - Kolkate, India
Zoology (specialization: Genetics & Molecular Biology) A. Positions and Honors.
Publications

1. Evaluation of CD123-specific chimeric antigen receptor (CAR)-engineered natural killer cells for treating high-risk acute myeloid leukemia

C. Sinha, A. Seth, B. Kahali, K-Nam Koh, L. Cunningham

Cytotherapy (Under revision).

2. Flavonoids from each of the six structural groups reactivate BRM, a possible cofactor for the anticancer effects of Flavonoids.

B.Kahali*, S.B. Marquez*, K.W. Thompson, J. Yu, S.J. Gramling, L. Liu, A. Aponick, D. Reisman

(* - Equal Contribution)

[Carcinogenesis. 2014 Oct:35(10):2183-93]

 

3. The silencing of the SWI/SNF subunit and anticancer gene BRM in Rhabdoid tumors.

B. Kahali, J. Yu, S.B. Marquez, K.W. Thompson, S.Y. Liang, L. Lu, D. Reisman [Oncotarget. 2014 May 30;5(10):3316-32].


4. Identifying targets for the restoration and reactivation of BRM.

B.Kahali, S.J.B. Gramling, S.B. Marquez, K. Thompson, L. Lu, D. Reisman [Oncogene 2014 Jan 30:33(5):653-64]

[Awarded the highest impact publication in 2012, Department of Medicine, University of Florida]


5. Downregulation of SWI/SNF chromatin remodeling factor subunits modulates cisplatin cytotoxicity.

A. Kothandapani, K. Gopalakrishnan, B. Kahali, D. Reisman, S. M. Patrick

[Exp Cell Res. 2012 Oct; 318(16): 1973-86.]


6. Evidence that the C-terminal domain (CtD) autoinhibits neural repression by Drosophila E(spl)M8.

B.Kahali, J.E. Kim, U. Karandikar, C.P. Bishop, A.P. Bidwai.

[Genesis-2010 Jan;48(1):44-55]


7. Functional Dissection of Timekeeper (Tik) implicates opposite roles for CK2 and PP2A in Drosophila neurogenesis.

E. Kunttas-Tatli, A. Bose, B. Kahali, C.P. Bishop, A.P. Bidwai [Genesis. 2009 Oct;47(10):647-58].


8. On the mechanism underlying the divergent retinal and bristle defects of M8*(E(spl)D) in Drosphila B. Kahali, A. Bose, U. Karandiakar, C.P. Bishop, A.P. Bidwai [Genesis. 2009 Jul;47(7):456-68.]


9. Drosophila CK2 phosphorylates Hairy and regulates its activity in vivo. B. Kahali, R. Trott, Z. Paroush, R. Allada, C.P. Bishop, A.P. Bidwai [Biochem Biophys Res Commun. 2008 Sep 5;373(4):637-42.]


10. Drosophila CK2 regulates lateral-inhibition during eye and bristle development A. Bose, B. Kahali, S. Zhang, JM Lin, R. Allada, , U. Karandikar, A.P. Bidwai [Mech Dev. 2006 Sep;123(9):649-64.]


 

Published Abstracts and Presentations.


1. Abstract/Poster Discussion Session: ASH Annual Meeting and Exposition, 2016. SWI/SNF Chromatin Remodeling Complex Regulates the Expression of PD-L1 in a Spatio-Temporal Manner in Acute Lymphoblastic Leukemia (ALL)

B. Kahali, C. Sinha, A. Ritter, L.C. Cunningham Blood 128 (22), 2918-2918


2. Abstract/Poster Discussion Session: ASH Annual Meeting and Exposition, 2016. An Evaluation of the Cytotoxic Effect of the Natural Product Aaptamine against t(4;11) Leukemias

C. Sinha, J. Bowling, A. Seth, B. Ju, B. Kahali, M Hamann, L.C. Cunningham Blood 128 (22), 1624-1624


3. Abstract/Poster Discussion Session: BMT Tandem Meetings, ASBMT, 2016. Modulation of NKG2D Ligands Expression in Acute Myeloid Leukemia

C. Sinha, B. Ju, S.S. Ong, A. Goktug, W. Lei,A. Seth, B. Kahali, T. Chen, W.H. Leung, L.C. Cunningham Biology of Bone Marrow Transplant 22 (3), S211


4. Abstract/Poster Discussion Session: BMT Tandem Meetings, ASBMT, 2016. CD62L and TCR Depletion of Donors in a Double Haploidentical BMT Model Leads to Improved Donor Engraftment

A. Seth, C. Sinha, B. Kahali, W. H. Leung, L.C. Cunningham Biology of Bone Marrow Transplant 22 (3), S355-S356


5. Abstract/Poster Discussion Session: AACR Chromatin and Epigenetics Conference, 2013. Epigenetic Silencing of Brahma, a Subunit of the Chromatin Remodeling Complex SWI/SNF

B. Kahali, S. Gramling, K. Thompson, S. Marquez, L. Lu, D. Reisman Cancer Research 73 (13 Supplement), A42-A42.


6. Abstract/Poster Discussion Session: AACR Annual Conference, 2012. Epigenetic Regulation of BRM

B.Kahali, S. Gramling, D.N. Reisman Cancer Research 72 (8 Supplement), 4609-4609


7. Poster Presentation: Genetic Society of America (GSA), Annual Drosophila Conference, 2010. Genetic interactions between CK2, E(spl), Notch and PP2A during Drosophila neurogenesis.

A.Bose, B. Kahali, C. Bishop, A. Bidwai


8. Poster Presentation: Genetic Society of America (GSA), Annual Drosophila Conference, 2010. Genetic Interactions of p38a, CK2 and Notch during Drosophila Eye Development

C. Yin, B. Kahali, A. Bose, S. Zhang, C. Bishop, A. Bidwai


9. Poster Presentation: Genetic Society of America (GSA), Annual Drosophila Conference, 2008. Analysis of a CK2 phosphorylation-specific variant of E(spl)M8 leads to a reinterpretation of the mechanism of E(spl)D.

B.Kahali, A. Bose, C. Bishop, A. Bidwai


10. Poster Presentation: Genetic Society of America (GSA), Annual Drosophila Conference, 2008. Analysis of the interactions between CK2, PP2A and E(spl) during neurogenesis.

A. Bose, E. Kunttas-Tatli, B. Kahali, C. Bishop, A. Bidwai


11. Poster Presentation: Genetic Society of America (GSA), Annual Drosophila Conference, 2006. Context-specific roles for functional domains of E(spl)M8 during bristle and eye development

B.Kahali, A. Bose, C. Bishop, A. Bidwai.

Technical Skills
  • Proficient in PCR, Cloning, Site-direted mutagenesis, homologous recombination based gene manipulations (TALEN and CRISPR/cas9)
  • Cell culture
  • Virus production and transduction
  • Protein purification
  • Western blot
  • Flow Cytometry
  • RNA isolation
  • RNA interference based gene silencing
  • Gene expression
  • ELISA assay
  • Chromatin Immunoprecipitation Assay (ChIP).
  • Immunohistochemistry assay
Additional Information
  • 2010 WVU Dissertation Fellowship 2008 WVU Travel Award (Awarded for presentation at the 49th Annual Drosophila Conference, Houston, TX) 2006 WVU Travel Award (Awarded for presentation at the 47th Annual Drosophila Conference, San Diego, CA) 2000-2002 National Scholarship Award, Govt. of India
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