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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
I worked as a Consultant at KPMG Lower Gulf Limited, providing Internal Audit Risk Consulting and Business Process Improvement services to clients from different industries including, Financial Services and Facility Management firms.
CFA Level I and ACCA qualification candidate.
2015 - 2018
- Legal and Compliance,
- Investment Banking,
- Capital Markets (Trading and Market Making),
- Asset Management,
- Risk Management,
- Corporate Governance,
- Investor Relations,
- Client Investment Solutions,
- Client Relations,
- Products and Marketing, and
- Human Resources and Administration.
2011 - 2012
Recognized by employers as an effective leader in a business setting, a skillful presenter, and proficient in Excel. Demonstrated aptitude in the fields of Finance and Economics.
Honors: Cum Laude (GPA: 3.78)
In summary I am a hard worker I always work passionately and strive to beat the competition in everything I do. I never give up and I fight for what I want. I am resourceful and a very quick learner. My drive comes from being very competitive.
At Papa Murphy's I was expected to do: Make Pizzas, Greet Customers, Run Register, Take Call in orders, Do Dishes, Do daily prep (Like make dough or sheet dough Etc.), Run the shift and the employees (like keeping them on task), Open & Close the store, Do daily Paperwork (like balance registers, counting inventory, and making sure deposit is right), Rotate and stock products "FIFO" (First in First out), Take a daily deposit to the bank, and much more.
I managed the Anderson and Redding Store locations my list of duties goes as follows; Meeting sales quotas, managing staff, customer service, goal setting, motivating team, bringing a positive attitude every day, training staff, deposit handling, paperwork filing daily, maintaining a positive work environment, overall setting the right example for my team.
I own and operate a vape store my tasks include: Cleaning, Retail Sales, Ordering and monitoring Stock, Managing P/L, Marketing my Store, Handling Customer returns, Development of relationships