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Professional Summary

Excellent verbal and written communication and team building skills.  Fast learner, and hard worker.  Working independently or in a group, and I like to get the job done. Customer service focused with a lot of ambition to improve all skills and grow as an employee.

Skills
  • Flexible
  • Fast-learner
  • Available to work in remote locations for long periods of time
  • Shaping and cutting
  • Certified Welder
  • Food assembly
  • Food safety standards
  • Money handling abilities
  • Animal care (horses, dogs)
  • Animal exercising (horses, dogs)
  • Animal grooming (horses, dogs)
  • Basic animal care (horses, dogs)
  • Great animal-handling skills
  • Ability to feed animals
Work History
02/2018 to Current
Remodel Crew Walmart Supercenter – Brunswick, ME
  • Remodel and reorganize displays
  • Clean and rearrange store pieces.
  • Work in a team setting to finish the remodel
01/2018 to 03/2019
Stable Hand Peace Of Mind Dressage – Frederick, MD
  • Raked, mucked and swept stables.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Prepped horses for travel.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Followed all pet care instructions, including dietary needs and medication regimens.
01/2017 to 05/2017
Crew Mcdonalds – Pleasant St. Brunswick ME
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Pleasantly and courteously interacted with customers.
  • Handled currency and credit transactions quickly and accurately.
06/2015 to 05/2017
Barn Hand Royal Silks Equestrian Center – Topsham, ME
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Maintained saddles, bridles and riding gear and helped fit items to specific horses.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Observed animal details such as size, condition, behavior and eating habits 
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed all pet care instructions, including dietary needs and medication regimens.
Education
2017
High School Diploma
Brunswick High School - Brunswick Maine

Current
Certificate: Welding
 Penobscot Job corps
  • Basic Vocational Certificate in Welding
  • Coursework in Welding Fabrication Technology
Certifications
Lock out Tag out
OSHA
Customer Service
This resume is created in 7 minutes.
Summary
Hardworking, reliable, and friendly individual looking to gain an entry level position with a reputable company.  Determined individual with a great work ethic who is a quick learner and willing to learn and grow with an organization.
Skills
  • Time management
  • Excellent communication skills
  • Resourceful
  • Self-directed
  • ​Results-oriented
  • ​Strong problem solver
Experience
07/2018 to 09/2018
Customer Service Associate - Temporary Position Flowers From The Heart － Winter Haven, FL
  • Ensured that guests received prompt service.
  • Input flower orders into the computer.
  • Prepared greenery for customer orders.
  • Made calls to verify customer orders and times.
11/2009 to 04/2010
Stable Hand Schalamar Creek Stables － Auburndale, FL
  • Raked, mucked and swept stables.
  • Operated motorized vehicles in order to deliver hay to horses.
  • Fed, watered, and cleaned the stalls of the animals daily.
05/2010 to 08/2011
Retail Associate- Volunteer Me Consignments － Auburndale, FL
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers.
  • Maintained visually appealing and effective displays for the entire store.
11/2006 to 06/2007
Jewelry Associate Walmart － Winter Haven, FL
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
Education and Training
1986
High School Diploma Auburndale Senior High School － Auburndale, FL
This resume is created in 7 minutes.
Summary

Hard working individual with desire to make guests feel welcome. Energetic personality coupled with a strong work ethic. Eager to demonstrate skills in customer service and acquire hard work and team spirit. I aspire to display a high-quality work ethic and an approachable attitude while always seeking personal development. 

Skills
  • Highly responsible and reliable
  • Personable and friendly 
  • Hard working 
  • Quick to learn and adapt 
  • Excellent interpersonal skills
  • Works well under pressure
Experience
Stable Hand Willow Grove Stables | Dewinton, AB | Apr 2013-Jan 2015

Key responsibilities included cleaning of stalls, caring for and riding client's horses, and general upkeep of the barn and riding grounds. 
Farmers Market Sales 2018

I worked at the Spruce Meadows Christmas market, Okotoks Light Up market, and the Okotoks Farmers market selling chili oil. 
Eyelash Technician 2018

I am a newly trained eyelash technician where I am consistently meeting with new clients. 
Market Square Sales 2016

I worked at the Okotoks Market Square numerous times selling hand bags. 
Education and Training
High School Diploma: High School School of Hope | | Okotoks, AB, Canada | | 2020

Received Honours with Highest Distinction recognition from grade 9-12. Additionally, I scored within the excellence category on Provincial Achievement Tests. Lastly, I scored in the 100 percentile for a writing final. 
Activities and Sports
  • May 2013-February 2015: Participated in competitive show jumping and owned/cared for several horses within this time. 
  • September 2012- April 2015: Played on the Holy Trinity Academy JV volleyball team, as well as Elite and Canada West Volleyball Clubs. 
  • 2017-2019- Passion for body building and have been striving to improve my strength and mobility as I work out with a trainer three times per week. 
This resume is created in 7 minutes.
Professional Summary
Medical Office Coordinator with the responsibility for the general oversight of all front desk functions, thus ensuring the office and staff maintains the highest level of care for its patients and families. 
Education and Training
Bachelor of Science : Equine Science and Management, 2009 Delaware Valley University － Doylestown, PA, United States
Equine Science and Management​
Biology Immaculata University － Immaculata, PA, United States
Skill Highlights
  • Ability to multi-task
  • Flexibility and responsiveness to changes in the workplace flow
  • Exceptional telephone and customer service skills
  • High level of professionalism
  • Time management and organizational skills
  • Attention to detail
  • Ability to communicate clearly with team members
  • Positive attitude towards patient services
  • Quality focus to work and productivity
  • Accurate and exact documentation skills
Professional Experience
Front Office Coordinator
August 2016 to Current Otolaryngology and Plastic Surgery Assocaites － Doylestown, PA
  • Responsible for communication of front desk practices and procedures for all front desk positions.
  • Monitor the front desk operations for three office locations.
  • Present any front desk problems and solutions during staff meetings.
  • Development of a training protocol for new front desk staff.
  • Provide open communication to all front office staff members to address any problems, solutions, general news, updates, changes, etc.
  • Supervising that optimal customer services and two way communication with patients is taking place.
  • Serve as a resource for all office staff and patients.
  • Comply with standards and policies set forth by HIPAA.​
  • Certified in Cardiopulmonary Resuscitation.​
Medical Receptionist
October 2015 to August 2016 Otolaryngology and Plastic Surgery Associates － Doylestown, PA
  • Responsible for front desk operations in a competitive multi-location specialist office.
  • Provided a positive first impression for patients and their families.
  • Triaged telephone calls/inquires to the office and schedule patient appointments.
  • Responded to emergency situations via telephone or in the office.
  • Skilled in using the offices Electronic Medical Record (EMR).
  • Complied with standards and policies set forth by HIPAA.
  • Certified in Cardiopulmonary Resuscitation.
 
Immunization Coordinator
January 2013 to September 2015 Detweiler Family Medicine & Associates, P.C － Lansdale, PA
  • Administered, directed and coordinated the activities of the immunization program.
  • Provided school and business based immunization programs in Bucks, Chester, Delaware, Lehigh and Montgomery Counties.
  • Directly worked with the Montgomery County and Chester County Health Departments to provide in school influenza programs to students.
  • Directly responsible for the successful 2014-2015 immunization program and the vaccination of over 16,000 residents in the surrounding counties.
  • Maintained effective on-line registration tools for employees and parents.
  • Responsible for all record keeping and vaccination history.
  • Worked directly with vaccine manufacturers to have the most up to date vaccine information.
  • Served as a member of the Montgomery County Immunization Coalition.
​​
Occupational Medicine Coordinator
February 2013 to September 2015 Detweiler Family Medicine & Associates, P.C － Lansdale, PA
  • Organized in office and off site occupational medicine services.
  • Worked with companies to provide pre employment drug and health screenings.
  • Responsible for scheduling and supervising post accident drug screens for employers.
  • Assisted with many companies to provide DOT physicals to their employees.
  • Actively worked with patients, Workers' Compensation insurance companies and Attorney offices to aid in open cases.
 
Back Office Assistant
January 2013 to September 2015 Detweiler Family Medicine & Associates, P.C － Lansdale, PA
  • Triaged telephone calls to aid in the correct level of care of each patient.
  • Coordinated care as needed to assist patients to receive necessary services to treat health diagnoses.
  • Assisted with completion of referrals for testing, procedures and specialist office appointments.
  • Interacted directly with the Providers and other team members when calls are of urgent nature.
  • Complied with standards and policies set forth by HIPAA.
​​
Medcation Dispensary Assistant
January 2013 to September 2015 Detweiler Family Medicine & Associates, P.C － Lansdale, PA
  • Dispensed pre-counted medications for patients prescribed by our in house Providers.
  • Discussed any patient related concerns or questions about a medication with the Providers.
  • Closely worked with the Pharmaceutical Representatives to check on drug sample quantities in the office.
  • Scheduled Pharmaceutical Representative lunches to provide office education on new or current medications.
​​
Server/Trainer
December 2007 to April 2012 Applebee's Neighborhood Restaurant and Bar － Doylestown, PA
  • Provided excellent service to guests in a restaurant setting.
  • Obtained excellent customer service.
  • Promoted to Neighborhood Expert Trainer - June 2008.
  • Served as an extension of the management team.
  • Responsible for the training of all incoming servers.
  • Aided in the direction of orientation and training meetings.
  • Provided assistance with all training paperwork and employee files.
Medical Receptionist
May 2012 to January 2013 Detweiler Family Medicine & Associates, P.C － Lansdale, PA
  • Created a positive first impression for patients and visitors when entering the facility.
  • Answered telephone calls/inquires to the office and scheduled patient appointments Skilled in using E-Clinical Works, the organization's Electronic Medical Record (EMR).
  • Helped patients in distress by responding to emergency situations via telephone or in the office.
​​
Server/Trainer
December 2007 to April 2012 Applebee's Neighborhood Restaurant and Bar － Doylestown, PA
  • Provided excellent service to guest in a restaurant setting.
  • Obtained excellent customer service experience.
  • Promoted to Neighborhood Expert Trainer- June 2008.
  • Served as an extension of the management team.
  • Responsible for the training of all incoming servers.
  • Aided in the direction of orientation and training meetings.
  • Assisted with all training paperwork and employee files.
  • Promoted to Lead Trainer - March 2010.
​​
Stable Hand
February 2007 to May 2008 Delaware Valley College － Doylestown, PA
  • Assisted in the operation of a 30 horse Standardbred breeding facility.
  • Acquired certain skills used in the veterinary field.
  • Responsible for the health and safety of the animals to ensure a successful breeding business.
 
Back Office Stable Hand
Stable Hand
January 1998 to April 2009 Yost Farms － Blue Bell, PA
  • Provided the necessary daily care of two dozen horses.
  • Acquired basic animal husbandry skills
  • Worked directly with local animal veterinarians to aid in equine care.

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