Corporate Flight Attendant resume examples

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Skillful Corporate Flight Attendant resume

KIMBERLY PEDERSEN
Summary
Customer service professional with over 22 years experience.  Prioritizes passenger comfort, safety and security at all times.  Remains calm and level-headed when faced with distressed passengers.  ​Keen sense of responsibility toward teamwork, flexibility and respect in the mission statement of our passengers and the flight department.  Works well under pressure with time constraints meeting goals and objective.  Career is main focus and priority.  Exudes a positive attitude creating a healthy work environment
Skills
  • Team player
  • Great communication skills
  • Safety oriented 
  • Detail oriented
  • Dedicated
  • Flexible
  • Organized
  • Motivational
  • Loyal & Respectful
  • Global Traveler
  • Professional
  • Dependable
Accomplishments

  • Successfully completed a simulated Emergency Evacuation Drill for FAA 
​​
Experience
Corporate Flight Attendant 06/2015 Current Joe Gibbs Racing Concord, NC

  • Responsible for safety related duties currently on a CRJ700.
  • Check all emergency equipment on board the aircraft.
  • Responsible for ordering catering and stowing away.
  • Assure aircraft is fully stocked and immaculate before and after each flight.
  • Greet passengers utilizing iPad boarding procedures with both TSA and GoodReader Manifests before each flight
  • Brief passengers on safety operations.
  • Assure aircraft is fully stocked and immaculate before and after each flight.
  • Attentive to the safety and comfort of passengers.
  • Continuously available and flexible with schedule changes and short notice calls.
  • Update manual and remain current on policy and procedure.
  • Successfully complete recurrent safety training each year.
  • Trained new employees with patience and positive motivation.
  • Successfully completed Emergency Evacuation Drill for FAA in 53 seconds.
04/2014 02/2016 Champion Air Statesville, NC
  • Responsible for safety related duties on the Embraer 145.
  • Brief passengers on safety operation.
  • Responsible for ordering and setting up catering.
  • Assure aircraft is fully stocked and immaculate before and after each flight
  • Check all emergency equipment on board the aircraft.
  • Load all catering and stow it away.
  • Attentive to the comfort of passengers.
  • Flexible with schedule changes and short notice calls.
  • Update manual and remain current on policy and procedure.
  • Successfully completed recurrent training programs each year.                                                                                                                    
Flight Attendant 04/1989 04/2009 US Airways Charlotte, NC
  • Responsible for location and operation of safety equipment on multiple aircraft types.
  • Assured that all catering supplies were boarded and fresh.
  • Instruct passengers on all safety and emergency procedures.
  • Communicate flight delays and gate changes.
  • Effective communicator ~ bringing resolution while communicating professionally and apologetic regarding customer service issues.
  • Enforce safety and security measures by protecting secured areas.
  • Successfully completed yearly Recurrent Envoy Class Training for highest level of food service.
  • Update the flight attendant manual and briefed fellow colleague on changes.
  • Successfully completed yearly Recurrent Safety Training to further develop knowledge, professionalism and safety skills.
  • Assist wheelchair passengers.
  • Operate electronic management systems for video, and safety demonstration.
  • Politely address passenger concerns and conflicts with communicating information with our captain.
  • Worked within the International Division on overseas flights for two years.
  • Flexible with schedule changes, long delays and time management. 
  • Tidy cabin after flight.
 
Reservations/Tour Specialist 02/1987 03/1989 Piedmont Airlines Winston Salem, NC
  • Created and booked airline reservations and tour packages which included air, hotel, and a car.
  • Informed passengers of cancellations, changes and updates.
  • Addressed and solved problems with patience and understanding.
  • Familiarization trips to become more familiar with the hotels and surroundings included on packages.
  • Specialized in planning vacations helping to minimize complications for a memorable vacation.
Education and Training
1980 High School Diploma: North Surry High - Business Mt. Airy, NC, USA
Additional Training:     1989 - 2017
~ Seminars while with Piedmont/USAirways: "Putting People First" ~ "Creating Impressions of Excellence"
~ Recurrent Emergency Safety Training at USAirways each year of flight attendant employment (20 years)
~ Emergency Safety Training at Flight Safety International.
~ Recurrent First Aid/CPR and AED Training at Joe Gibbs Racing.
~ 12/03/2017 Certificate ~ The Corporate School of Etiquette ~ Flight Safety International Culinary Arts.
 
Activities and Honors
 Company achievement awards:    1989 - 2017
~ "Inflight Excellence Award" 
~ "Best of the Best Award"
~ Certificates for perfect attendance.
~ Complementary letters on professionalism and customer service.
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Job-winning Corporate Flight Attendant resume

LAURA M. DOUGHTY
Summary
Dedicated and focused Office Manager and Box Office Manager for non-profit Symphony Orchestra.  Mission is specific to raise money for children's music education programs.  Excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.  Experience in setting meetings with high-end donors and seeking grant information.  Proficient in Microsoft Office.
Highlights
  • Office management
  • Fund raiser
  • Correspond with donors
  • Update database daily
  • Box Office Manager
  • Positive attitude
  • Event planning ​
  • Superior communication skills
Experience
Office Manager/Box Office Manager
September 2016 to Current
The Carolina Philharmonic Pinehurst, NC
 
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Manage donor correspondence.  Acknowledgements and thank you notes
Make copies, send emails and handle all incoming and outgoing correspondence.
Organize files, develop spreadsheets, email reports and scanned documents.
Create and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Address several website inquiries per day, converting patrons into season subscribers.
Design and suggest new ideas to improve attendance at performances and increase donor contributions. 
Resolve issues and shared benefits of new computer software. Expressed appreciation and invite patrons to another performance.
Manage quality communication, customer support and product representation for each patron.
Collaborate with other administrative team members, human resources and the finance department on special projects and events.
Raised more than $200,000 in donations and grant money to fund the children's educational programs of Moore County. Work closely with Maestro and the Chairman of the Board in making proper production decisions.
Capture and report post-show recaps, highlighting successes and opportunities for improvement.
Work under strict deadlines and responded to service requests and emergency overtime.

Corporate Flight Attendant
January 2009 to December 2016
Jet Professionals Teterboro, NJ
Served as a member of the crew on overseas flights for 27 years.
Coordinated with airport vendors regarding fueling and catering logistics.
Operated full cabin management systems
Enforced safety and security measures 
Instructed passengers on all safety and emergency procedures and answered any questions.

Lead Corporate Flight Attendant
December 1999 to January 2009
International Flight Group, Inc Westminster, MD
Operated full cabin management systems                                      
Enforced safety and security measures
Updated the flight attendant manual and briefed fellow staff on changes.
Successfully completed Flight Attendant training to further develop professional skills.
Escorted passengers in wheelchairs from the terminal to the aircraft. Coordinated with airport vendors regarding fueling and catering logistics.

Flight Attendant
September 1989 to March 1998
USAirways, Inc Baltimore, MD
Attended preflight briefings.
Ensured compliance with all Federal, State, local and foreign regulations
Verified that emergency equipment was in working order.
Worked as part of a flight team with other crew members.
Prepared passengers and aircraft for landing, following procedures.
Provided for the safety and comfort of passengers and satisfied their needs and requests, within the limits of sound operational procedures.
Education
Bowling Green State University Bowling Green, OH
Bachelor of Arts in Communications
Double Major:  Interpersonal & Public Communications and Radio, TV, & Film
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Top Corporate Flight Attendant skills

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