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Professional Summary

Highly driven corporate planner with vast experience in building and design adept at analysing information and aims to provide effective work spaces and environment for healthcare professionals.



Skills
  • Energetic and enthusiastic
  • Time management
  • Calm under pressure
  • Design development
  • Strong knowledge of design trends
  • Design development
  • Personable and friendly
  • Community outreach
  • Ability to adapt to varying work environment
Work History
Cabin Crew, 03/2008 to 05/2016
Singapore Airlines

    • Promoted the safety, comfort and welfare of passengers by being vigilant in safety checks and maintaining a high level of situational awareness.
    • Supervised unaccompanied minors during flights.
    • Administered first aid to passengers experiencing medical emergencies.
    • Trained on operation of various aircrafts, including Boeing 777 and Airbus A380.
    • Explained the use of safety equipment and answered passengers' questions.
    • Addressed passengers' concerns about delayed and canceled flights and resolved the issue by communicating with the ground representatives before arrival into the destination so as to anticipate and resolve the issue soonest possible.
    • Provided accurate, specific and timely performance feedback for CSRs.
    • Provided accurate, specific and timely performance feedback for CSRs.
    • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Cross-trained and backed up other customer service managers.
Architectural Assistant, 01/2007 to 03/2008
Surbana One
  • Created new and innovative approaches to problems and discussed them with project managers.
  • Communicated with all other vendors and contractors and incorporated their input into project designs.
  • Verified that construction detail documentation conformed to quality assurance and best practice standards.
  • Recommended minor adaptations and modifications to complete working drawing sets.
Architectural Draftsman, 07/2006 to 12/2006
DP Architects Pte Ltd
  • Created, printed and modified drawings in AutoCAD.
  • Verified that construction detail documentation conformed to quality assurance and best practice standards.
  • Completed comprehensive code compliance evaluations.
  • Discussed zoning laws, fire regulations and building codes with healthcare and governing agencies.
Education
Bachelor of Communication: Major in Public Relations & Journalism, 2012
Murdoch University - Singapore


Diploma in Architecture: Architecture, 2006
Singapore Polytechnic - Singapore




GCE 'O' Level: GCE 'O' Level, 2003
Riverside Secondary School - Singapore