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Summary
Energetic customer service professional with years in the restaurant industry, 3.5 years in the parking industry, 4 years in retail and 5 years experience in design. I am a highly creative and multi-talented designer with more than 6 years experience in design. Also, I am a high-energy Valet Operations Manager focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor. I offer exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.
Skills
  • Effective Communication
  • Listening skills
  • Reading comprehension
  • Knowledge of Raleigh metropolitan area
  • Exceptional multi-tasker
  • VIP services
  • Hospitality expertise
  • Staff training
  • Computer-savvy
  • Calm under pressure
  • Complex problem solving
  • Customer service focus
  • Safety mindset
  • Highly motivated
  • Friendly and outgoing
  • HTML knowledge
  • Microsoft Office Suite expert
  • Logo and business card photography
  • Adobe InDesign
  • CSS
Experience
05/2015 to Current
Valet Operations Manager The Car Park Raleigh, NC Created training manuals targeted at resolving even the most difficult customer issues. Reduced amount of employee overtime by 70% by effectively delegating tasks. Created weekly schedules for employees. Managed 20 employees. Wrote and submitted reports. Instructed staff on procedures for handling difficult transactions. Evaluated employee performance. Managed payroll and time and attendance systems.
05/2015 to 09/2016
Designer Brandilly Marketing and Branding Raleigh, NC

Designed unique print materials, including advertisements, brochures and logo designs. Collaborated with a team of designers to offer improvements and direction on others' projects. Designed artistic signages for special corporate events. Developed creative graphics that simplified complex messages.

05/2013 to 08/2016
Lead Server/Cocktail Server City Club Raleigh Raleigh, NC Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Accepted payment from customers and made changes as necessary. Assisted co-workers. Assisted diners with seating as needed. Cleaned bars, work areas, and tables. Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques. Greeted guests and sat them at tables or in waiting areas.
04/2010 to 10/2014
Visual Lead Lands End Annapolis, MD Designed displays to make the store experience interactive and engaging. Assisted with buying over the counter and communicating with retail merchants. Organized and located inventory and updated store spreadsheets. Managed the purchasing process for the entire department. Selected merchandise based on the most favorable price and quality. Met and exceeded quarterly sales quotas by 75%. Conducted staff meetings with sales personnel to introduce new merchandise.
02/2010 to Current
Digital Photographer Freelance Photographer Raleigh, NC

Designed web pages, graphic elements and infographics for email newsletters. Maintained site appearance by developing and enforcing content and display standards. Determined styles, size and arrangement of illustrations and graphics. Created graphic materials for the company website. Designed and produced promotional materials such as point-of-purchase items and brochure show forms. Designed print materials, including advertisements, brochures and logo designs.

Skills
3D design, Adobe Suite, Photo, Photoshop, advertisements, Advertising, Art, Final Cut Pro, Fine Art, forms, Graphic Design.
Education and Training
2016
Graphic Design Full Sail University Winter Park, NC

Computer Science courses
Fine Art coursework
Digital Animation coursework
Advertising seminar
Computer and Art Design courses
Graphic Design workshop
Graphic Design for Print Media workshop
Workshop on Photoshop for Designers
Studio Art courses


2010
High School Diploma Churchland High School Portsmouth, VA
This resume is created in 7 minutes.
Summary
Enthusiastic and creative Designer with exceptional flexibility, resourcefulness, and experience. Adept at researching and identifying seasonal trends in color, fabrications, and themes. Worked with fabric team or mill to develop seasonal fabrications for performance and casual bands. Built strong relationships with cross-functional teams which led to better product execution. Launched a 100 million dollar Outdoor Life brand.
Highlights
  • Managed total volume of 300 million
  • Brand Manager
  • Strong cross functional relationships
  • Strategic planner
  • Expert garment construction knowledge
  • Product developer 
  • Fabric R D
  • Trend
  • Staff development
  • Solution oriented
  • Strong Presentation skills
  • Illustrator, Photoshop
  • Plm, Pdm skills 
Experience
03/2018 to Current
Creative Director Azim Group New York, NY

High volume woven manufacturer based out of Bangladesh. Producing sweaters, denim, pants and tops for the kid's, men's and women's market.  Clients are Kohl's, JCP, Sears, Calvin Klein, American Eagle and many other retailers. 

  • Create and design woven shirt assortments by setting the direction, creating print and pattern artwork and developing key fabrics.
  • Research the market for seasonal trends and implement those ideas into the line.
  • Present fabrics, samples and trend to perspective buyers
  • Work closely with design team on developing key products for their brand.
  • Communicate with Hong Kong and Dhaka teams on the development of samples.
  • Travel for research and development.
09/2016 to 03/2018
Freelance Designer Two Hype Actionwear New York, NY
  • Created presentation boards for licensing meetings.
  • Designed licensed active apparel geared toward the urban market.
  • Recolored artwork and merchandized product for each teams.
  • Worked closely with the president on the development of the line.

TKO Revolution - New York, NY

  • Designer men's bottoms for Calvin Klein, Costco, Belk's and Kohl's.
  • Created detailed tech pack which included sketch, spec, packaging and folding method.
  • Communicated daily with overseas vendors.
08/2007 to 08/2016
Design Director Sears/Kmart New York, NY
Sears Holdings Corporation has a volume of 22 billion. A leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve their members. Sears offers a wide range of home merchandise, apparel and automotive products in the United States. 
  • Launched Outdoor Life brand for the outdoor enthusiast which included outerwear, tops, and pants.
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  • Achieved over 100 million in sells and became the best performing men's brand.
  • Introduced newness to Everlast Sport by expanding the color offering in core programs and developing key performance fabrications.
  • Developed close relationships with cross-functional teams by setting up weekly touch bases and reduced mistakes.
  • Reviewed sell performance with merchant weekly to identify best and worst sellers.
  • Utilized information for the development of strong salable items geared toward our members.
  • Identified new key items and increased performance of core products by introducing small fashion vignettes which included outerwear, blazers, and pants.  It was one-stop shopping.
  • Supervised a team of 4 designers overseeing Outdoor Life, Everlast, Structure, Trader Bay, and Covington brands.
  • Rebranded Structure to have several small fashion vignettes that coordinated with the core product offering.
  • Structure rebranding resulted in increased sells of 10% and identified new opportunities for the brand.
  • Created Everlast Heritage a casual group of active apparel that included fleece and vintage graphics.
  • Orchestrated direction of graphics, yarn-dyes, and prints with cad designer.
12/2004 to 05/2007
Sr. Designer Dick's Sporting Goods DICK'S Sporting Goods, Inc Pittsburgh, PA
DICK'S Sporting Goods, Inc. a leading omnichannel sporting goods retailer offering an extensive assortment of authentic, high-quality sports equipment, apparel, footwear and accessories with an annual volume of 3 million. 
  • Designed performance apparel for Walter Hagen, Acuity and Quest.
  • Achieved 20% increase in sells by introducing updated pattern performance polos for Walter Hagen Golf.
  • Led development process with the merchant by designing a cohesive line thorough market research.
  • Developed and identified new technical fabrications by researching fabrics overseas and domestically.
  • Worked closely with a technical designer to establish core fits which led to consistent fit within each brand.
12/2000 to 12/2004
Men's Knit Designer May Merchandising Saint Louis, MO
The May Department Stores Company was the second-leading upscale department store chain operator in the United States, just behind Federated Department Stores with a 13 billion sales volume. 
  • Designed and managed a high volume of knit development for men's and boys.
  • Met deadlines by streamlining the development process.
  • Increased sells by partnering with the merchant to create and identify key silhouettes and fabrications.
  • Collaborated with a textile designer on print and pattern direction each season and then applying those concepts to the line.
  • Organized meeting with the sweater and woven designers on concepts and design details to ensure consistency of design across all categories.
  • Supervised, organized and motivated assistant designer by providing them with weekly and monthly tasks.
Education and Training
Associate of Arts: Fashion Design Fashion Institute of Technology New York, NY, USA Fashion Design
Bachelor of Science: Retail Merchandising University of Minnesota Minneapolis, MN, USA Retail Merchandising
This resume is created in 7 minutes.
Professional Summary
Hardworking and Enthusiastic Audio Engineer with a background in live sound, and studio work. Efficient and adept at setting up, following instructions, and understanding the signal flow involved in most live sound settings. Always eager to learn more about live sound, and the various techniques that exist with the field of audio engineering. 
Skills
  • Proficient in Protools
  • Background in operating Behringer X32, Midas M32, Mackie CFX12, and Presonus StudioLive consoles 
  • Proficient in setting up, tracking and routing in recording studio setup (Alesis and Avid consoles) 
  • Proficient in audio signal flow
  • Verbal and written communication
  • Organization of talent and services
  • Background in myDMX buddy
  • Background in stage hand work 
  • Operation of sound for theatrical productions  
  • Proficient in hard and soft patching on Behringer X32
  • efficient cable wrapping
  • Basic knowledge of HTML 
  • Proficient in social media, networking and communications
Work History
  • Audio Engineering Intern
  • The Shrunken Head
  • Columbus, OH
  • November 2017 to Current
  • setting up 16 channel snake for typical and atypical band setup (drum mics, overheads, bass amp/D.I, guitar amp/D.I., numerous vocal microphones
  • Running sound for some full sets, adjusting EQ, compression, levels, monitor sends, and effects (using the Behringer X32 Ipad mixer)
  • Executing Soundcheck for some sets
  • assisting head engineer during setup, changeovers, and teardown
  • Lighting Designer
  • The Shrunken Head
  • Columbus, OH
  • November 2017 to Current
  • Responsible for creative and appropriate lighting design 
  • Learned how to use a DMX controller
  • Operated an ADJ Stinger
  • Operated fog machine
  • Temporary Audio Intern
  • NPR Music
  • Washington , DC
  • February 2018 to February 2018
  • Booked and funded my travel to Washington DC to shadow Josh Rogosin, the head engineer for NPR's Tiny Desk for 3 days
  • Assisted the head engineer with setup (patching mics and D.I.s to a snake, setting up D.I.'s to accommodate for input and thru settings,  ) 
  • Assisted with the Protools mixing of two Tiny Desk sessions
  • Observed an episode of NPR's "All Things Considered" being produced and recorded
  • Artist management 
Education
  • High School Diploma
  • Saint Joseph Academy
  • Cleveland, OH
  • 2016
  • Bachelor of Arts - Audio Engineering
  • Capital University
  • Bexley, OH
  • 2020
Additional Information
As an audio student, I am always seeking out internship and shadowing possibilities. I have sought out and achieved observational and assistance work at Fenders Polaris, The Shrunken Head in Columbus, and NPR's Tiny Desk series in Washington, DC.
This resume is created in 7 minutes.
Professional Summary
Professional and knowledgeable Receptionist versed in administrative support and customer service. [14] years' experience managing company reputation with customers. Highly efficient and accurate, with strong planning, problem solving and communication skills.
Skills
  • Administrative support specialist
  • Excellent communication skills
  • Conference planning
  • Filing and data archiving
  • Professional phone etiquette
  • Database management
  • Team building
  • Flexible
  • Works well under pressure
Work History
Fashion Designer, 01/1989 to 01/1991
Self employed lattaqia, Lattaqia
  • Created new garments based on established parameters or specific body measurements.
  • Completed fittings with models and customers and pinned garments for planned alterations.
  • Conducted final fittings before special events.
  • Positioned master pattern in clamp of grading device and set device to specified size.
Fashion Designer, 02/1991 to 01/2001
Self employed Beirut , Lebanon
  • Created new garments based on established parameters or specific body measurements.
  • Kept team on task to complete orders according to deadlines.
  • Read pins from previous fittings and other professionals to complete changes.
  • Completed fittings with models and customers and pinned garments for planned alterations.
  • Conducted final fittings before special events.
Fashion Designer, 02/2001 to 01/2007
Self EMPLOYED Dubai, UAE
  • Hemmed pants and sleeves according to specifications.
  • Created new garments based on established parameters or specific body measurements.
  • Read pins from previous fittings and other professionals to complete changes.
  • Completed fittings with models and customers and pinned garments for planned alterations.
  • Conducted final fittings before special events.
  • Let out and took in seams in suits and other garments to improve fit.
  • Positioned master pattern in clamp of grading device and set device to specified size.
Education
Course in Design: Design, 2001
School Of design - Lebanon
This resume is created in 7 minutes.
Professional Summary

I am a graduate student seeking a full time position as a visual development artist. Strongly knowledge about 3D, design, modeling, color, lighting, composition and animation. Expert in a multitude of software. Able to work independently or as part of a team and to address multi-task ongoing projects with full attention to detail and quality.

Internship Experience
Designer 05/2017 to 08/2017
Laundry Design Los Angeles, CA
Three month internship in Laundry Design. Design with computer graphic design programs such as MAYA, Cinema 4D and Adobe Photoshop.

Collaborated with other animator on the project "Imaginary Friend Society – Being Scared". Working on the Model, Texture, Lighting and Animation.
Skills
  • CG Artist
  • 3D Generalist
  • 3D Modeler
  • Collaborative
  • Hard Working
  • Highly Conceptual
  • Advanced graphic design
  • Creative design layouts
  • Excellent command of Color theory, Motion, Timing, and Storytelling
  • Proficient in Autodesk Maya
  • Proficient in Maxon Cinema 4D
  • Proficient in Pixologic Zbrush, Autodesk Mudbox
  • Proficient in The Foundry Mari
  • Proficient in The Foundry Nuke
  • Proficient in Adobe Photoshop, Illustrator, Adobe After Effect, Adobe Premiere.
  • Proficient in The Allegorithmic substance painter
  • Proficient in Marvelous Designer
Education
Master of Fine Arts: John C. Hench Division of Animation & Digital Arts 2018 May University of Southern California - Los Angeles
Bachelor of Arts: Digital Arts and Multi Media 2015 University of Oregon - Eugene
Volunteer Experience

University of Southern California: Student Assistant for Maya class

August 2016

Operate lab for students after class.


University of Southern California: "Swarm" game project

October 2015

Model, texture, rigging and animation.

 

University of Oregon Exhibition: "Craft Center Art Show"

March 2015

Student assistants for set up the exhibition.




This resume is created in 7 minutes.
Professional Summary

Goal-oriented and energetic yoga instructor that strives to motivate students with enthusiasm and encouragement. Strong background in customer service, inside and outside sales, and marketing. Ability to create and implement ideas to promote business and build sales. Adaptable and focused professional; skilled at working both independently and as a team player. Honest and open communicator; infuses positive energy focused on instilling growth in others. Seeking a position as a Yoga Studio manager where these assets can be utilized for the continued growth of both the company and myself.

Skills
  • Natural leader: confident in teaching a class of 1 to 100. Committed to working with people one-on-one or in a group to foster personal growth and achieve results.
  • Excellent at brainstorming and thinking outside the box.
  • Extensive sales, visual, and marketing experience in high traffic environments; companies with large volume of sales.
  • Very detail oriented, focused on all stages of a project or goal.
  • Positive outlook and outgoing personality.
Work History
Yoga Instructor 06/2016 to Current
Corepower Yoga Arlington Heights, IL
  • Teach and assist students in classes with specific focus on proper alignment; discuss contraindications; offer modifications.
  • Build rapport with students and colleagues; maintain a positive and encouraging attitude for all.
  • Encourage sales by promoting Black Tag (autopay) memberships, class packages, workshops, ability to attend classes in all studio locations in the U.S.
  • Create new and challenging sequences weekly for C2/ Advanced Power classes; build motivating music play lists for all classes; Opening  and closing procedures as needed.
  • Attend and assist at studio events, attend studio workshops.
  • Audited teacher training with the goal of co-leading a teacher training.
  • Sub classes regularly for other teachers. 
Sales/Visual/Design Associate 01/2015 to 01/2017
Williams Sonoma Inc Skokie, IL
  • Visual: created and maintained displays and merchandise throughout store; updated store in adherence to daily/weekly visual merchandising reports.
  • Sales: assisted customers with in-store purchases and online orders, promoted in-store events; marketed via client database.
  • Design: worked with customers to select furnishings and accessories to ensure functionality and improve aesthetics of space; organized design lab displays and swatches.
  • Participated in setup of new store: assembled fixtures, unpacked and stocked merchandise, assisted with visual displays throughout store.
Buyer's Agent, Broker/Stager 01/2013 to 01/2015
Keller Williams Palatine, IL and Glen Ellyn, IL
  • Assisted buyers with home purchase by identifying buyer needs and finding suitable properties.
  • Worked with lenders to secure loan for clients; worked with attorneys to negotiate contract and closing.
  • Prepared real estate market analysis for clients; negotiated all aspects of contract.
  • Staged homes to increase sale potential.
  • Hosted open houses and promoted open house by going door to door in neighborhood.
  • Organized and participated in networking events for consumers.
Sales Associate/Visual Merchandiser 11/2012 to 04/2013
Pier 1 Imports Chicago, IL
  • Created displays throughout the store.
  • Assisted customers with merchandise, pricing, and delivery.
  • Maintained product displays and goods. Merchandise inventory.
Interior designer 02/2001 to 03/2005
Self-employed Chicago, IL
  • Created the set design for "Check, Please" TV show/Channel 11 in 2004.
  • Managed the set design by securing suppliers of paint, furniture, accessories, and artwork; arranged installation and delivery of items; coordinated with Channel 11 contractors to build set walls and layout; merchandised set for new season taping.
Education
Bachelor of Fine Arts: Interior Architecture Northern Illinois University - Dekalb, IL
Accomplishments

Volunteer Events/Jobs: Religious Education Teacher at St. James/Arl Hts (2017/2018); "Feed My Starving Children," "Keller Williams Red Day," and "Trunk or Treat" events; Art Appreciation teacher for 2 years at Westgate Elementary school; Yoga practitioner for 15 years.

This resume is created in 7 minutes.
Professional Summary
Excellent computer, verbal and written skills, motivated customer service and great teamwork skills attitude. Experienced dealing varies type of problems with all customers. Bilingual as a plus.
Skills
  • Fluent both Chinese and English
  • Mac OS X expert
  • Leadership and problem solving skills
  • Strong organization skill
  • Self-motivated
  • Networking skills
  • Excellent communication and Interpersonal skills
  • Excellent business sense and high professional ethics
Work History
Sales Associates/Cashier 11/2017 to 04/2018
Theory Cabazon, CA
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
    After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Administrative Manager/ 3D landscaping designer 01/2017 to 09/2017
Hengli Design Newport Beach, CA
  • Supervising contractors daily work. Making  all works in time manner.
  • Supervising and tracking all others parties( Designers, HOA, Bank) works in time manner.
  • Duties in managing the administration office. Making office operated normal.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Prepared construction documents and details to implement design concepts.
  • Assisted clients with budget considerations regarding products and materials, and prepare budget paperwork.
  • Carefully reviewed contractor submittals of finish materials.
Piano Teacher 01/2015 to 06/2016
Moscow Music Center La Puente, CA
  • Clearly communicated objectives for all lessons, units and projects to all participants.
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
  • Leading parents and childs interesting in music.
  • Supervising childs in right way to learn the Piano.
Education
Associate of Science: philosophy 2018 Orange Coast College - Costa Mesa, CA
  • Taken most of Business courses and Excel course
Bachelor of Science: philosophy 2020 University of California Irvine - Irvine, CA
This resume is created in 7 minutes.
Professional Summary
I Hard-working Kitchen and Bath Designer, with 9 plus years of experience in european designs. I gained my experience in Madrid, Spain and have worked under pressure and have proficiently provided exceptional service and have excelled at solving client issues and problems with design strucures. I am  looking to apply my education and experience with a company that provides remodulation, and new design structures to clients.
Skills
  • Customer service-oriented
  • Design process
  • Kitchen / Bath Design Expertise
  • Knowledgeable in European Brands 
  • Proficient in Design Program Dinter 
  • Over 9 years of experience
  • Computer proficient
  • Team leadership skills
  • Fluent in Spanish 
  • Floor set design expertise
Work History
Kitchen And Bath Designer, 11/2006 to 06/2015
EL Corte Ingles Madrid , Espana
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Maintained relationships with european manufactures, plumbing supply and appliance manufactures.  
  • Successfully resolved complex technical design issues.
  • Originated and developed creative design concepts.
  • Prepared construction documents and details to implement design concepts.
  • Assisted clients with budget considerations regarding products and materials.
  • Specified proper products and materials for each project.
  • Carefully reviewed contractor submittals of finish materials.
  • Facilitated requests regarding product information, installation methods and product upgrade options.
Customer Service & Service Supervisor, 03/2005 to 07/2015
Cubalse Galerias de Paseos Mall Havana, Cuba
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Served as the main liaison between customers, management and sales team.
  • Built long-term customer relationships and advised customers on purchases and promotions.
Education
Associate of Arts: Technical Accounting , 1988
Instituto Politecnico de Economia - Havana Cuba
Certifications
Professional Studies - De El Corte Ingles 
  • Business Communication Skills 
  • SGC (Sistema De Gestion De Clientes) 
  • Venta por Reserva - General 
  • Kitchen Cabinets FORLADY
  • FORLADY New Concept 
  • ALNO Kitchen and Project 
  • Kitchen Cabinets  IMPULS
  • New Kitchen Updates  IMPULS Y ALNO 
  • GOLA STYLE Y ECOFOR 
  • DINTER Kitchen 
  • New Appliance Sales - Gama Blanca 
  • Premowin y Cosultas SAP
  • Seal by Reservation PdS2