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Professional Summary
Ten-year military veteran who earned 15 commendations and awards for superior performance in academic, tactical and technical capacities. Effectively trained, supervised and mentored large teams under high stress conditions.  Dependable member of any team, bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Skilled Installation Technician with superb problem solving and multi-tasking skills. Self-directed and motivated worker who requires little to no supervision. Versatile systems engineer with over ten years of cross-functional leadership in the implementation, validation, and deployment of large complex systems.
Skills
  • Proficient in Autocad
  • Adobe Creative Suite
  • Strong knowledge of design trends
  • Building codes knowledge
  • Adobe and Adobe Flash proficiency
  • Troubleshooting complex control systems
  • HVAC design/drafting
  • Mechanical drafting
  • Technical plan execution aptitude
  • Engineering drafting techniques
  • Project management
  • Exceptional communication skills
  • MS Windows proficient
  • Creative problem solver
  • Strong client relations
  • Systems analysis
  • Preventative maintenance expert
  • Project planning and development
  • Budget development
  • Critical thinking
  • Secret Security Clearance
  • Troubleshooting
Work History
Computer Aided Drafting Technician C, Current
 MPE Consulting Inc. – San Diego, California
  • Conducted engineering and detailed experimental tests to collect design data and assist in research work.
  • Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
  • Assisted in engineering projects for application and distribution lighting and power systems.
  • Provided drafting support to a civil engineering staff.
  • Developed concept layout and design of commercial buildings from product specifications using 3D CAD software.
  • Effective Team Leader
  • Strong Verbal Communication
Computer Aided Drafting Technician C, 04/2017 to 05/2018
 MPE Consulting Inc. – San Diego, California
  • Conducted engineering and detailed experimental tests to collect design data and assist in research work.
  • Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
  • Assisted in engineering projects for application and distribution lighting and power systems.
  • Provided drafting support to a civil engineering staff.
  • Developed concept layout and design of commercial buildings from product specifications using 3D CAD software.
  • Effective Team Leader
  • Strong Verbal Communication
Leading Petty Officer, 11/2016 to 06/2017
 Navy Recruiting District San Diego – Naval Base Point Loma, CA
  • Led a team of five recruiters to  successfully enlist over 50 young men and women under my direct leadership and guidance  into various advanced programs such as Nuclear Field Engineering,  Advanced Reserves Program and Naval Special Warfare.
  • Mentored 5 recruiters on a daily basis, earning multiple awards to include Medium Recruiting Station of the Quarter for back to back quarters of Fiscal year 2017, Nuclear Field Recruiting Station of the Quarter for Fiscal Year 2017. 
  • Trained potential recruits in basic engineering concepts on Nuclear Field Engineering operations. 
  • Supervised social media marketing strategies.
  • Assessed market trends.
Student, 08/2016 to 09/2016
 Career Recruiting Force Academy – Naval Base Pensacola
  • Learned ways to be a more efficient leader 
  • Advanced Training in Sales and how to enforce plans and policies set by Chain of Command.  
Recruiter, 08/2012 to 08/2016
 Navy Recruiting District Denver – Denver, CO
  • Consistently hit and exceeded sales goals by 20%.
  • Led recruiting efforts for the entire state of Wyoming. 
  • Consistently exceeded rigorous and demanding goals set forth by Navy Recruiting Command. 
  • Qualified as Leading Petty Officer in less that 12 months. 
  • Oversaw the training and mentoring of over 200 young men and women who were seeking a career in the Navy.
  • Trained sailors constantly throughout my office and my division.
  • Command Climate Team member. 
  • Developed two sailors that directly worked under my supervision. 
  • Assistant Divisional Leading Petty Officer
  • Would over see 5 recruiting stations when required to step up and run the division to ensure overall mission achievement.
Student, 06/2012 to 08/2012
 Enlisted Navy Recruiting Orientation Unit – Naval Base Pensacola

Learned Navy Value Orientated Recruting Skills

Conducted Public speaking 
Student, 02/2007 to 05/2007
 United States Navy – Naval Training Center
  • Learned basic engineering skills involving Gas Turbines and their systems.
  • Studied fuel oil systems and lube oil systems for Naval Vessels.
  • Trained in advanced firefighting and emergency medical response. 
  • Learned the full workings of different type of valve and piping systems used by the Navy. 
  • Over 500 hours of General Military Training. 
  • Trained in Chemical, Biological, and Radiological attacks.

​
Gas Turbine Systems Mechanical, 05/2007 to 06/2012
 USS Chancellorsville CG-62 – Naval Base San Diego
  • Assisted in engineering projects for application and distribution lighting and power systems.
  • Conducted safety inspections and followed safety rules and procedures.
  • Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.
  • Evaluated procedures and results for accuracy and to determine appropriate next steps.
  • Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
  • Performed minor mechanical work and routine equipment maintenance.
  • Monitored flows, pressures, chemical feeds levels and water quality indicators.
  • Monitored flows, pressures, chemical feeds levels and water quality indicators.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Recruit, 12/2006 to 02/2007
 United States Navy – Navy Recruit Training Command
  • Learned basic military skills required to be in the Navy.
  • Received Basic firefighter training and mass casualty training.
  • Learned how to be a leader and work with as a team to accomplish the mission at hand. 

​
Education
Bachelor of Science: Computer Engineering, Actively working towards degree
 Southern New Hampshire University -
  • Employ strategies for building collaborative environments that enable diverse audiences to support ethical and responsible organizational decision making in the field of computer science
  • Design, develop and deliver professional-quality oral, written and visual communications that are coherent, technically sound and appropriately adapted to specific audiences and contexts and that reflect one's identity in the computer science field.
  • Design and evaluate computing solutions that solve a given problem using algorithmic principles and computer science practices and standards appropriate to its solution, while managing the trade-offs involved in design choices.
  • Demonstrate an ability to use well-founded and innovative techniques, skills and tools in computing practices for the purpose of implementing computer solutions that deliver value and accomplish industry-specific goals.
  • Develop a security mindset that anticipates adversarial exploits in software architecture and designs to expose potential vulnerabilities, mitigate design flaws and ensure privacy and enhanced security of data and resources.
High School Diploma: 2006
 Hemet High School - Hemet, CA
  • Competed in multiple Computer Aided Design competitions through high school. 
  • Studied Computer Aided Design on top of normal education requirements.
This resume is created in 7 minutes.
Summary

Senior Service Technician with management experience and exceptional people skills. Versed in daily route organization and delivery, customer service, data entry, warehouse and driver management, answering phones, training personnel, shipping and receiving, ordering and returns, dealing with the elderly on a daily basis, office and warehouse maintenance, organization and tracking of government required paperwork, development of more efficient ways to run facility and ensuring that all work and paperwork was completed and done correctly. Desires a challenging role in a new position

Highlights
  • Shipping and receiving
  • Organizing
  • Training
  • Distributing work
  • Customer service
  • Delivery
  • Quick study
  • Honest
  • Hard working
  • Ordering and stocking
  • Able to improvise
  • Technically savvy
  • Computer literate

 

  • Troubleshooting proficiency
  • Patient and diligent
  • Exceptional telephone etiquette
  • Dependable
Accomplishments
  • Promoted to Senior Service Technician after only three months
  • My location given to others as an example of how thing should be done
  • Doing as much work as with the same customer as other locations with twice the personnel
  • Meeting and beating goals set forth on a monthly basis
  • Being asked to go to other locations to show the best way to accomplish the companies goals

?

Experience
Customer Service Representative 07/2015 to Current Freight Center Palm Harbor, FL
  • Taking care of customers shipping problems
  • Data entry
  • Answering Phones
  • Collections
  • Creating Quotes
  • Processing payments
  • Improving customer relations
Merchandising Representative 12/2015 to Current TNG Merchandising Clearwater, FL

  • Delivery and return of product through receiving dept. of stores
  • Cleaning, stocking, and organizing of product on shelves and register racks
  • Documenting and counting product going into and coming out of stores
  • Requesting, building and displaying bins in store for special promotions
  • Relocating product when necessary
  • Marketing new products
Rural Route Driver 08/2015 to 11/2015 United States Postal Service New Port Richey, FL
  • Organizing Mail
  • Running Route
  • Vehicle Maintenance
  • Parcel Delivery
Senior Service Technician 09/1999 to 05/2015 Lincare Clearwater, FL

  • 15 years with company as Senior Service Technician
  • Using computers to print out and input information, create new forms and order product
  • Organizing, inputting, completing and filing paperwork
  • Knowledge of inventory in order to know what product needed replenishing
  • Shipping of product to individuals whose location is to far to be feasible to drive to
  • Contacting, preparing and shipping product to manufacturers for warranty repairs
  • Organization and work distribution for delivery routes
  • Yearly inventory of product
  • Stocking of shelves with new, repaired and cleaned product
  • Helping with customer service by troubleshooting and taking care of problems and questions on phones, in office and in homes
  • Answering overflow phone calls as well as when office was shorthanded
  • Training of office and driving personnel
  • Cleaning and organizing office, warehouse, company vehicles and product
  • Loading, unloading, daily inspection and general maintenance of company vehicles
  • Delivery of product to individuals and facilities on route
  • Daily interaction with patients, caregivers, and family members
  • Replenishment of disposable or defective product to patients
  • Delivery to, training of and recording of paperwork for new patients
  • Picking up of product from improved, deceased or traveling patients
  • Managing of driving and warehouse personnel
  • General office and warehouse maintenance
  • Marketing new products
Part time everything 04/2005 to 04/2006 Lowes New Port Richey, FL

  • Stocking shelves by hand, forklift, cherry picker and pallet jack
  • Organizing, cleaning and doing returns for warehouse and store
  • Customer service in store and in homes
  • Loading, unloading, delivery and instillation of appliances
  • Helping with design, pulling and restocking of cabinets
  • Product assembly and display
  • Cleaning
  • Receiving and checking of product
Delivery and Service 08/1991 to 09/1999 Anderson News Tampa, FL

  • Loading and organizing truck
  • Organizing and running route
  • Delivery and return of product through receiving dept. of stores
  • Cleaning, stocking, and organizing of product on shelves and register racks
  • Documenting and counting product going into and coming out of stores
  • Requesting, building and displaying bins in store for special promotions
  • Relocating product when necessary
  • Maintaining company vehicle maintenance
  • Marketing new products
Drafting Technician 08/1986 to 08/1991 Driggers Engineering Services Inc. Clearwater, FL

  • Drafting and layout of buildings, properties and testing locations on blueprints
  • Drilling or auguring for soil samples and ground density
  • Driving and running non air brake drill rigs and water trucks
  • Organizing, filling out and filing paperwork
  • Concrete stress testing
Parts Department Personell 06/1984 to 06/1986 Dutch Miller Chevrolet Huntington, WV
  • Delivery and pickup of parts
  • Organizing, stocking and pulling of parts
  • Shipping and receiving
  • Ordering and returns
  • Customer courtesy driver
Certifications
  • Commercial Driver's Licence Class C with HAZMAT Endorsement (28+ years)
  • Fork Lift and most other warehouse devices certified (1 year experience)
  • Non computer drafting (6 years experience)
Education
Engineering Marshall University Huntington, WV, United States
  • Attended two years 
  • Learned Basic computer languages
  • Three semesters of drafting
This resume is created in 7 minutes.
Career Overview

Seeking a challenging position that will utilize my past experiences and college skills to increase your business and profits!

Highly skilled computer drafter with experience in Autocadd, Bricscadd, & Sketchup; resulting in 10+experience!

Creative Graphic Design Specialist experienced in multimedia design and development for a broad-range of clients.

Qualifications
  • MS Office Proficient
  • Sales Expertise
  • Project Management
  • Professional
  • Document Management
  • Team Player
  • Flexible?
  • Reliable
Work Experience
Draftsman Detailer 01/2013 to 10/2015 ACI Building Systems, LLC Columbus, GA

Detailed pre-fab metal buildings using the MBS system which saved the company time and money focusing on a quality product.

Produced a complete set of drawings per customer's order as designed by sales and engineering; made recommendations to cut costs.

Developed shipping lists for the shop using Microsoft Excel for each order?.??
Service Technician 02/2011 to 01/2013 Mediacom Columbus, GA

Exceptional customer service and sales in homes by installing cable from pole to house for internet, HD DVR, and telephone services with modem.Upgrading sales by adding extra services and outlets- always thinking outside of the box to increase sales and profits.

Repairing? services by troubleshooting problems- making necessary adjustments per electrical code
Press Brake Operator 03/2010 to 02/2011 Kysor Warren Columbus, GA

Set-up machine to break specific sheet metal parts per work order

Daily preventive maintenance and safety checks to save costs

Active member of the Interplant Safety Committee?
Drafting Technician II 01/2008 to 10/2010 Hecht Burdeshaw Architects, LLC Columbus, GA

Prepared and presented technical proposals for clients.

Organized project manager utilizing several department engineers- mechanical, plumbing, and electrical, etc-to produce a finalize set of plans.

Presented a complete 3D rendering- created and developed by the customers' idea.
Draftsman Detailer 02/1965 to 10/2007 Kirby Building Systems Columbus, GA

Detailed rigid frame using MBS system

Scrub erection & fabrication drawings

Pre-order special material per job?
Draftsman Detailer 04/2001 to 01/2008 Rockford Manufacturing Columbus, GA

Detailed rigid frame using MBS system

Scrub erection & fabrication drawings

Pre-order special material per job??
Draftsman Designer 05/1998 to 04/2001 Kersey & Luttrell Architects, LLC Columbus, GA

Project manager, Draft Designer, and Field ExaminerExperienced in all phases of Renovations and New construction for schools

Construct sets of plans for Elevations & Details

Attended monthly American Institute of Architecture seminars to continue education on computer systems, building codes, and new products?
Education and Training
Associate of Applied Science: AutoCadd 1998 Columbus Technical Institute Columbus, GA, USA

AutoCadd rev 12 Microsoft Products?

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