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Professional Summary
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Skills
  • Trilingual in English, Portuguese and Spanish
  • Skilled problem solver
  • Active listening skills
  • Motivated team player
  • Natural leader
  • Exceptional communication skills
  • POS systems knowledge
  • Trusted key holder
  • Quick learner
  • Training development aptitude
  • Strategic sales knowledge
  • Floor set design expertise
Work History
08/2013 to 03/2015
Bartender Blue Agave Framingham, MA
  • Waited on multiple customers at the bar and throughout the bar area.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Coordinated and organized private events.
  • Cleaned, mopped and vacuumed the bar area.

03/2015 to 04/2016
Bartender Viva Mexico Grill Wayland, MA
  • Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.
  • Set up bar for operation, obtained cash bank and stocked the service bar.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Quickly recorded transactions in MICROS system to deliver prompt service.

05/2016 to 10/2016
Fashion Stylist Arden B. Natick, MA
  • Organized store merchandise racks by size, style and color.
  • Created visual marketing and styled window displays.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

Education

This resume is created in 7 minutes.
objective statement
Experienced and accomplished soccer coach with over 6 years experience in developing teenage female soccer players in growth mindset, skill, performance and team unity looking to leverage background as the JV Head Coach for Girls Soccer at Grand Haven High School.
Skills

Soccer coach (6+ years)

  • USSF National E level license
  • Healthy lifestyle role model
  • Team building
  • Growth mindset coach
  • Sound judgment
  • Youth mentor
  • Motivational techniques
  • Goal Setting
  • Wellness coach
  • Proficiency in agility and strengthening drills 
  • Responsible and reliable
  • Plyometrics knowledge
  • Stretching and yoga knowledge
Work History
Independent Fashion Stylist and Team Leader with cabi Sep 2009 - Current
Self Grand Haven, Michigan
  • Styling, consulting and serving women as representative of designer clothing (cabi LLC) by providing personal appointments and home shopping experiences. 
  • Targeting the client's personal needs and desires for wardrobe and managing that within the their budget and time frame.
  • Providing an affordable, alternative shopping experience for women, reinventing they way we shop and experience fashion. 
  • Coaching and strengthening a team of individual stylists to increase their personal sales volume and transform their communication skills and personal development.
  • Sales leader selling Cabi Core (50K) twice a year since 2011
Head Soccer Coach U-13, U-15 girls Team Aug 2012 - Jun 2016
TC United Grand Haven, MI
  • Head coach of Tri-Cities United U-13 and U-15 girls travel soccer team for 4 years. 
  • Created practice plans for 2 hour practices twice a week focusing on skill improvement, body conditioning, team connection, game plan and strategy while maintaining a growth mindset. 
  • Built strong rapport with athletes, their parents and assistants on and off the field and between the seasons making certain to add value to each person. 
  • Orchestrated game plans and adjusted them according to various game situations while facilitating team dynamics, strengthening unity and good sportsmanship on and off the field. 
  • Acted as a positive role model for team participants and in the community as an authentic, life-giving leader.
  • Motivated team to set and reach team goals for each season. 
  • Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in soccer and injury prevention.
  • Demonstrated a high level or respect for opponents officials and facilities.
  • Held number one spot in league from Fall 2013 through Spring 2016
  • Champions (1st place) in End of Season Tournament 6+ seasons (2013-2016)
Education
Bachelor of Arts: Psychology 1997
Taylor University Upland, IN
Member of Inaugural Women's Soccer Team 1. 

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Professional Summary
Inspired and detail oriented individual with experience in social media platforms and customer relations who thrives in creative and interactive environments.
Skills
  • Knowledge in HTML
  • Knowledge in Adobe Photoshop and Illustrator
  • Analytical and critical thinker
  • Fast learner
  • Detail-oriented
  • Self-sufficient
  • Skilled multi-tasker
  • Savvy relationship-builder 
Professional Experience
Content Creator 01/2016 to 12/2016
Shop Itally Online
  • Social Media Campaign Creation
  • Social Media Postings 
  • Customer Service Representation 
  • Formulation of the Men's Division 
  • Reputation Building
Senior Fashion Stylist 04/2016 to 11/2016
Coco Velvet International Falls at West Mall
  • Coordinating fashion looks for the Flare and Haute Couture Fashion Shows as well as for social media posting
  • Liaising with store managers on which items of clothing are usable for the shows
  • Overseeing Junior Stylists in ensuring that fashion looks are prepped for each segment
  • Ensuring the smooth execution of Fashion Shows
Clerk 08/2014 to 09/2015
First Citizens Bank San Juan, San Juan/Laventille Municipal Corporation
  • Query Handling
  • Customer Service 
  • Rectifying inconveniences with special clients/customers 
Education
Bachelor of Science: 2017 The University of the West Indies - St. Augustine Campus - St Augustine, Tunapuna/Piarco Municipal Corporation, Trinidad and Tobago Sociology and Psychology
High School Diploma: 2012 Bishop Anstey High School East & Trinity College East 6th Form - Trincity, Tunapuna/Piarco Municipal Corporation, Trinidad and Tobago

   

High School Diploma: 2010 Bishop Anstey High School East & Trinity College East - Trincity, Tunapuna/Piarco Municipal Corporation, Trinidad and Tobago

Certifications
WEB PAGE DESIGN: CTS COLLEGE (Currently Undergoing)
Understanding the intricacies in building a web page and gaining the ability to create my own as well as properly manage and already existing web page. 

SOCIAL MEDIA MANAGEMENT
CTS COLLEGE (Completed)
How to effectively use social media platforms to gain more followers, future customers and adequately display and execute Marketing strategies.

ADOBE PHOTOSHOP AND ILLUSTRATOR: CTS COLLEGE (Completed)
Understanding the contents of these applications and acquiring the ability to produce proper marketing content using these operations. 
Affiliations
TVISUAL BLOGSPOT:  http://tvisualfeature.blogspot.com/
Content Creator-
  • Liaise with possible candidates about future features and advertising
  • Contribute to formulation of concepts for postings
  • Organize photo-shoots for each feature
  • Interview each candidate to add content for each feature
  • Contribute to the writing up and therefore posting of each feature


CARIBBEAN POSH: http://www.caribbeanposh.com/featured-fashion-style-caribbeanposh-editorials-trinidad-tobago/tvisual-x-clothhttps://issuu.com/caribbeanposh/docs/posh_power_issue_2017/15
Stylist and Content Contributor

  • Liaises with magazine on future features and content
  • Organizes photo-shoots for content contribution
  • Styles models for various photo-shoots

This resume is created in 7 minutes.
Summary

As a software quality assurance analyst I am responsible for implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications for many well known companies such as, Adidas, Google, Airbnb, Ubisoft, Nike, and etc. 

I worked as a Fitness Instructor for over two years and did apparel merchandising and sales for over 6 years at retail stores such as Macy's, Vans, Diesel, and Scotch & Soda. 

Education
Bachelor of Science: Physical Activity & Exercises 2015 Portland State University Portland, Oregon, USA
Bachelor of Science: Health Science 2015 Portland State University Portland, Oregon, USA
Business Administration & General Science 2012 Portland Community College Portland, Oregon, USA
Experience
Quality Assurance Analyst 10/2015 to Current PLUS QA Portland, OR
  • Design and develop front end and back end test scenarios and test cases to highlights defects.
  • Propose additional application features to clients to improve user experience.
  • Execute extensive manual testing for mobile applications and websites.
  • Ensure data integrity and detect data errors and misuse using MySQL Server Integration Services.
  • Manage multi projects simultaneously.
  • Maintain bug tracking system and report testing status to development team and management.
  • Completed testing for a multi-billion dollar company in 4 months, 1 month ahead of schedule, with 100% accurate testing.
Visual Merchandising 01/2014 to 05/2016 Scotch & Soda, Pioneer Place Portland, OR
  • Leveraged sales history to implement a 1 month overhaul of product placement with a focus on sku productivity resulting in a 13% increase in sales over last year.
  • Merchandised product to accurately represent the brand and provided our consumer with the right product, the right place, at the right time. 
Fitness Instructor 01/2014 to 06/2016 Tualatin Hills Park & Recreation District - Conestoga Recreation Center Beaverton, OR
  • Organized and lead group exercise sessions such as aerobic exercise, stretching, and muscle conditioning.
  • Educated clients on a one on one basis in regards to proper exercise techniques.
  • Monitored clients' progress and adapted programs as needed.
Fashion Stylist 01/2013 to 02/2014 Diesel Inc. Portland, OR
  • Developed training exercises to inform associates on current products and trends
  • Developed and implemented strategies to exceed sales goals
Skills

Report creation, data analysis, critical thinking, strong initiative, detail oriented, problem solving, creating documentation,MySQL, JavaScript, HTML, Excel, Power Point, Farsi, Turkish