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Summary
11+ years hands-on experience as a custodial worker with 1+ year experience of operation & maintenance of low pressure steam boilers, as well as auxiliary equipment such as hot water heaters, pumps, blowers etc. I am highly dedicated and dependable with a stellar work ethic and customer service history. Proficient and multitasker; I can handle many repair and maintenance projects with thoroughness and efficiency. Looking for a challenging position in the maintenance field with an organization where my experience and educational qualifications can positively assist the company to achieve short-term and long-term goals.
Experience
01/2006 to Current
Custodial Worker George Washington High School New York, NY
  • Routinely checked fluid levels and replaced filters. 
  • Notified managers of major repairs or additions needed. 
  • Completed daily rounds to inspect facilities equipment. 
  • Operated high voltage equipment such as buffers, automatic scrubbers and high-pressure washers. 
  • Maintained restroom facilities such as snaking drains and replacing urinals. 
  • Supervised, coordinated, and scheduled the activities of custodial workers. 
  • Secured facility and grounds to minimize property damage.
  • Regulated heat, ventilation and air conditioning systems.
  • Prepared facility for daily operations including opening doors, raising flags and sweeping and shoveling.
  • Waxed floors and cleaned windows.
  • Ensured appropriate usage of supplies and equipment.
  • Safely operated and maintained cleaning machinery.
  • Ensured correct use of cleaning chemicals and agents.
  • Performed sweeping, mopping, vacuuming and scrubbing activities.
08/2015 to 06/2016
Foreman Interim George Washington High School New York, NY
  • Inspected work progress, equipment, and construction sites to verify safety and to ensure that specifications were met.
  • Coordinated work activities with other construction project activities.
  • Assigned work to employees, based on material or worker requirements of specific jobs.
  • Estimated material or worker requirements to complete job.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Consulted with managerial and technical personnel to resolve problems and to coordinate activities.
Education and Coursework
March 2017
Refrigeration Engineering Certification The Turner School NY
May 2006
High School Diploma Riverdale Kings bridge Academy NY
Certifications and License
Air Pollution certification, P99 Low Pressure Oil Burner Certification, S95 Supervision Fire Alarm System Certification, S13 City wide standpipe system Certification, S12 Sprinkler System Certification, A35 Air Compressor  Refrigeration CFC and Z51 Refrigeration License.
Skills
  • Able to lift objects weighing up to 50 pounds
  • Expert with common hand and power tools for repair and maintenance
  • Proficient with Microsoft Office, Word, and Excel
  • Bilingual in Spanish and English
This resume is created in 7 minutes.
Professional Summary

Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently, and safely as possible with a great work ethic.

Skills
  • Deadline-driven
  • Flexible schedule
  • Team leader
  • Hard working and self-motivated
  • Analytical thinker
  • Heavy Equipment Operator 
  • Shipping and receiving
  • Fast learner
  • Mathematical aptitude
  • Material handling
  • OSHA standards
Work History
July 2018-Current Delivery Driver | Amazon Flex | Kansas City, MO
  • Loaded car and properly secured items to prevent damage for over 40 deliveries per block.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed on-time deliveries by using GPS and choosing best and most efficient routes.
  • Verified over 40 daily deliveries against shipping instructions before delivering to customers.
July 2012-February 2018 Warehouse Associate | Toyota Motor Sales, USA, Inc. | Kansas City, MO
  • Maximized sales by shipping on time and accurately.
  • Followed SOPs standard operating procedures.
  • Trained employees  on material handling , picking and  receiving processes 
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stocked, staged and transported car parts
  • Operated order pickers and other heavy machinery safely.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Operated PC and RF-based WMS computer systems with a high level of accuracy.
  • Used item Numbers to properly stock warehouse.
  • Hazmat
July 2011-July 2012 Warehouse Worker | Aerotek | Riverside, MO
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Operated company vehicles and heavy equipment
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Operated RF scanners to track merchandise and verify contents of containers
May 2008-May 2011 Asset Protection | Staples Fulfillment Center | Kansas City, MO
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Detected and apprehended any unauthorized personnel.
  • Investigated all security and safety violations.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Performed surveillance of suspects using metal detectors , cameras and CCTV camcorders.
October 2007-April 2008 Unarmed Security Guard | Guardsmark Inc | Kansas City, MO
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the office and main building after hours.
  • Noted and followed up on any unusual behavior.
  • Delivered accurate verbal and written reports to company personnel.
  • Patrolled commercial property and the associated parking garage.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Monitored CCTV  security camera system day and night to protect lives and property.
September 2006-October 2007 Unarmed Security Guard | First Response Security/Guard | Mission, KS
  • Monitored CCTV  security camera system day and night to protect lives and property.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the office and main building after hours.
Education
High School Diploma Washington High school, Kansas City, KS
This resume is created in 7 minutes.
Professional Summary
Skilled and highly dependable worker with over 5 years in working in diverse, fast paced environments. Successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service. Open to new challenges and opportunities. Learns quickly and enjoys being part of a dynamic team. Maintains a high level of professionalism while providing consistent and quality service.
Skills
  • OSHA standards
  • Quality assurance
  • Quality inspection
  • Troubleshooting
  • Deadline-driven
  • Material handling


  • Team leader
  • Hard working and self-motivated
  • Inventory management
  • DOT regulations
  • Proficient in MS Office
  • Trained in HIPPA compliance
Work History
03/2015 to Current
General Maintenance Worker Memphis Goodwill Inc. Memphis, TN
  • Sweeps, dusts, mops, scrubs, vacuums, waxes and polishes building floors, walls, woodwork, windows, furniture, equipment and hardware.
  • Cleans and sanitizes laboratories, keeps washrooms supplied with paper, towels and soap.
  • Collects and disposes of trash and garbage.
  • Observes and reports safety violations; actively participates in emergency situations.
  • Performs sanitary inspections in designated areas for purposes of infection control.
04/2014 to 04/2015
Quality Control Inspector Future Electronics Memphis, TN
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Inspected outbound shipments and conducted random sampling to ensure product quality.​
  • Recommended and executed quality improvements for production and product quality.

02/2013 to 04/2014
QA Lead DHL Express Memphis, TN
  • Provided structure and mechanisms that established predictable and compliant performances.
  • Lead the QA team and coordinated testing activities.​
  • Successfully managed production activities so all orders were shipped on time.
  • Immediately addressed all expired product dispositions.
  • Verified that all process control parameters were being documented and followed at all times.
01/2011 to 02/2013
Loader & Unloader Versant Supply Chain - AT&T Memphis, TN
  • Inspected and verified pick tickets with contents in boxes, 50-60 per hour.
  • Checked all incoming shipments with Receiving, checking manifest with pallet contents.
  • Prepared Excel spreadsheet for all received shipments.
  • Logged all defective products and informed Induction about the shipment.
  • Assigned 375 Radio Frequency (RF) guns daily, recording assignments, and received and disinfected all guns at the end of the day.
  • Rebooted RF guns and computers, cleared printer jams, and installed new computer hardware.
  • Filled in for the AT&T Relief Coordinator when he was busy or out.
  • Served on the United Way committee for three years, helping to raise money for the United Way of the Mid-South.
01/2010 to 01/2011
Cashier Exxon Mobile Memphis, TN
  • Received and recorded the overnight gasoline, the donut, the tobacco, and food shipments.
  • Counted lottery tickets sold, paid out winners, $300-400 nightly.
  • Counted cashier drawer and safe contents at the start and end of the shift, $1000+ daily.
  • Swept and mopped the store, stocked and fronted supplies, cleaned restrooms, removed trash, swept the parking lot, remade coffee, refilled ice, soda machines, and condiments.
01/2009 to 01/2010
Picker/Packer - QA Lead Technicolor Memphis, TN
  • Loaded 3000 CDs into cases along conveyor belt daily.
  • Supervised ten Quality Assurance staff.
  • Checked all package contents by pick ticket and weight.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Used item numbers to properly stock warehouse.
01/2008 to 01/2009
Custodial Worker Memphis Summer Youth Employment Program Memphis, TN
  • Stripped and waxed all floors, and buffed to shine.
  • Painted all walls.
  • Removed all library books to clean shelves.
  • Performed deep, intense clean on all areas of the school.
  • Collected and disposed of all trash from the school grounds.
Education
2011
Warehouse Training Program Certificate:
Memphis Goodwill, Inc. - Memphis, TN

2009
Diploma:
Hillcrest High School - Memphis, TN
This resume is created in 7 minutes.
Professional Summary

Friendly and energetic teacher's aide with four years of experience in childcare and education. Motivated to help children become happy, healthy and well-behaved.

Skills
  • Strong collaborator
  • Experience with special-needs students
  • Positive learning environment
  • Computer proficient
  • Varied lesson plans
  • Interpersonal skills

  • Creative imagination stimulation
  • Student motivation
  • Special education
  • Positive reinforcement
  • Outstanding social skills
Work History
Hospitality Server , 08/2016 to Current
Chik-Fil-A 16657 N. 83rd ave
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Verified that prepared food met all standards for quality and quantity.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Pleasantly and courteously interacted with customers and provided excellent customer service.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared fountain drinks and ice cream items.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform, on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.


Custodial worker , 09/2013 to Current
Continental cleaning services
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Spot cleaned furniture and carpet.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Wiped down tabletops, chairs and condiment containers.
  • Dusted all furniture and fixtures thoroughly and carefully.

Education
High School Diploma: 2013
Peoria High School - 11200 N. 83rd Ave
  • Early childhood education certificate
This resume is created in 7 minutes.
Professional Summary
For the past five years I've been working for Goodwill and in those 5 yrs. I've won many awards for perfect attendance ( 5 yrs in a row ) , accountability ( 2 yrs in a row ) out standing safety practice ( 2 yrs in a row ) I love working and I think I would be a great addition to any company that I'am working for.
Skills
  • Skilled housekeeper
  • Able to lift 50 or more pounds
  • Multi-tasking
  • Fast learner
  • Self-starter
familiar with buffing floors ,                        work great with people                            reliable,dependable                                  a very hard worker.
Work History
June 2012-Current A.D.C. attendant | Goodwill Industries of the Chesapeake, Inc. | Baltimore, Maryland, United States Eccept donated goods from donors , operate forklift , check , clean and price furniture and  electronics that are to be sold in the goodwill store , also I maintain our daily safety logs clean store windows mop and wax floors when needed along with providing good customer service.
Custodial Worker a final touch janitorial service | baltimore Maintaining the daily cleaning of bathrooms , mopping  waxing floors and shampooing carpets at several high rise senior apartment buildings.
Education
GED: lake clifton
Certifications
Forklift certification through Goodwill.
This resume is created in 7 minutes.
Summary
Custodial Worker successful at providing consistent and high-quality cleaning services. Accommodates customer needs at all times.
Skills
  • Customer service-focused
  • Detail-oriented Janitorial
  • Equipment familiarity 
  • Organized
  • Safety-oriented
  • Determined
  • Planning/coordinating 
  • Team player 
Experience
Custodial Worker Aug 2006 to May 2010
Patrick Air Force Base Patrick AFB, FL
  • Used vacuums and other motorized equipment in executing cleaning tasks.
  • Ensured stocking of restroom and janitorial supplies.
  • Moved all garbage and surplus building materials to central pickup points on a regular basis. 
  • Assisted other custodial staff with maintenance and repair tasks as needed. 
Janitor Apr 2018 to Current
TLC Janitorial Melbourne, FL
  • Managed work with little supervision.
  • Planned work and determined appropriate chemicals.
  • Used vacuums and other motorized equipment in executing cleaning tasks.
  • Responsible for promoting safe and clean working environment.
  • Moved furniture and equipment to perform proper cleaning tasks.
  • Worked with other custodial staff to clean and maintain customer rooms and common areas.

Education
High School Diploma 2002 Eau Gallie High School Melbourne, FL
This resume is created in 7 minutes.
Professional Summary
Patient and empathetic CNA with background in conflict resolution and customer care. Desires a customer service associate role. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
  • Hardworking
  • Personable
  • Caring
  • Teamwork
  • Dependable
  • Strong client relations
  • Punctual
  • Multitasking
Work History
Cafe Attendant/Room Service Personel, 07/2018 to 08/2018
Lake Lawn ResortDelavan, WI
  • Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Handled customer complaints with poise and grace, immediately resolving issues by contacting the supervisor.
  • Maintained clean dining room, lobby and service areas at all times.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Affected quick resolutions to customer problems and brought in management when needed.
  • Processed credit cards, checks, gift cards and coupons.
Certified Nursing Assistant, 08/2017 to 07/2018
Fairhaven Senior ServicesWhitewater, WI
  • Maintained sanitary residents' and program rooms.
  • Answered patient calls for care and feeding.
  • Maintained a clean, healthy and safe environment.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Provided a comforting and soothing environment.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Custodial Worker, 06/2017 to 07/2017
Whitewater Unified School DistrictWhitewater, WI
  • Performed custodial duties as a team at multiple school sites.
Customer Care Representative, 06/2017 to 07/2017
Apple Barn Orchard & WineryElkhorn, WI
  • Assisted customers to strawberry field and directed them where to pick.
  • Ensured superior customer experience by addressing customer concerns, questions and needs..
  • Described product to customers and accurately explained details and care of merchandise.
Education
Bachelor of Science: Nursing, Expected in 2021
Marian University - Fond Du Lac, WI
  • Recently decided to transfer to UW-Milwaukee to pursue my Nursing degree 
Additional Information
  • Attended a mission trip in high school.
  • Traveled with my Spanish classl to Belize and Guatemala.
  • Was on high honor roll in high school.
  • Student Athlete at Marian University.
  • On honor roll at Marian University.
This resume is created in 7 minutes.
Summary
Sales Associate bringing diverse experience in retail sales and customer service. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible.
Skills
  • Customer service focus
  • Multi-tasking strength
  • High energy
  • Customer-oriented
  • Retail sales
  • Stocking
  • Merchandising understanding
  • Active listening skills
Work History
Crew Member 12/2014 to 06/2017
Wendys Reisterstown, Maryland
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Custodial Worker 08/2015 to 04/2017
M&T Cleaning Reisterstown, Maryland
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Washed, cleaned and disinfected water coolers.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
Warehouse Worker 05/2017 to 10/2017
Fuchs North America Owings Mills, MD


  • Loaded products weighing up to [Number] pounds onto trailers for delivery.
  • Loaded and unloaded pieces into boxes for shipment.
  • Maximized sales by shipping on time and accurate.
  • Achieved a [Number] % on-time shipment rate.
Sales Associate 10/2017 to 12/2017
Home Goods Owings Mills, Maryland
  • Prepared merchandise for sales floor.
  • Maintained adherence to all company protocols.
  • Kept work areas clean and neat at all times.
  • Worked collaboratively in team environment.
  • Stocked and replenished merchandise according to store merchandising layouts.
Education
GED: First Step - Liberty Road