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Professional Summary

Open to new challenges and opportunities. Learns quickly and enjoys being part of a dynamic team. Hardworking, flexible, and willing to work long hours.

  • Over seven years of customer service
  • Service-oriented
  • Self-motivated, punctual
  • Strong interpersonal skills
  • Takes direction well
  • Results-oriented
Work History
Surgical Nurse Assistant | 07/2019 to Current
Sutter Roseville Medical Center - Roseville, CA
  • Create warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
  • Assist RNs and surgeons with patient care in operating room.
  • Help RN and scrub tech with setting up cases and moving equipment.
  • Perform quick turnovers for next cases.
  • Transport blood, tissue and other specimens to the laboratory.
  • Stock ORs and put in orders for supplies needed.
Nutrition Partner | 08/2020 to Current
Kaiser Permanente - Sacramento, CA
  • Collect patient meals & snack choices according to diet order in writing or via handheld electronic device, assuring the patient's age specific, food allergy, religious, cultural and food preference needs are accommodated.
  • Print documents using CBORD software on PC. Prepare tray tickets for tray-line, collect food and supplies for serving.
  • Assemble patient meals (tray line) and snacks accurately according to diet order, tray ticket, snack label or other protocol.
  • Quickly and accurately serve specific meals to patients with special dietary needs.
  • Stock assigned areas with products such as condiments, paper goods, food , beverages, chemicals according to defined par levels or procedures.
  • Organize, clean, and sanitize assigned pantry kitchen surfaces and equipment according to defined procedures as assigned.
  • Assist in training new employees as necessary.
  • Perform other related duties as required.
Environmental Service Aide | 08/2017 to 07/2019
Sutter Roseville Medical Center - Roseville, CA
  • Perform a variety of general cleaning and sanitation to maintain patient rooms, offices, hallways, public bathrooms and other assigned areas of the facility.
  • Clean a variety of surfaces (walls, floors, ceilings, windows, tile, patient care equipment, bed, chairs, tables) in clinical and non-clinical areas.
  • Discard regular, bio-hazard, sharps, chemotherapy and other waste products to proper disposal location.
  • Prepare linen for patient beds. Remove and contain soiled and damaged linen to designated location.
  • Knowledge of proper infection control procedures and cleaning of various isolation precautions.
Housekeeping Lead | 05/2017 to 08/2017
Thunder Valley Casino Resort - Lincoln, California, United States
  • Inspect cleaned guest room toensurethey meet AAAFour Diamond standard.
  • Preparing VIP and Special requested guest rooms.
  • Inspect service landings ensure that they are properly stocked daily.
  • Supervise PM shift ensuring team members are being productive.
  • Responsible for assigned master key, sign it out at the starting of shift and return it at the end of shift.
  • Put in Hot Sos when light bulbs are out, anything in room needs to be repaired andcompleted in a timely manner.
  • Cover the shift of Status Board Operator when needed. Answer phone calls related to guests, team members, and multiple departments. Update status of guest rooms. Processes Rooms control data and distributes rooms to Leads on all shifts. Receives and processes rush room requests from the Front Desk and VIP Services. Receives and processes requests from guests for turndown services, refrigerators, extra towels, etc., and forwards the request to the proper employee in the specific area. Runs reports needed by Housekeeping, Day and Swing shifts. Have knowledge in Hot Sos, REX, and Opera all 3 are housekeeping programs.
Guest Room Attendant | 08/2015 to 05/2017
Thunder Valley Casino Resort - Lincoln, California, United States
  • Acknowledges and greet guests in public spaces with a warm, friendly greeting.
  • Review daily inventory of rooms, arrivals and departures.
  • Clean and service guests stay overs including: dust, vacuum, change bed linens, replace soiled linen with fresh linen, clean bathrooms as per AAA Four Diamond standard.
  • Perform quality cleaning to meet required standards within set time limits.
  • Comply with all resort safety guidelines. Identify any potential hazards and report them to supervisor.
  • Participate in daily pre-shift meetings outlining activities and expectations to ensure AAA Four Diamond standards are achieved and maintained.
  • Stock and maintain cart during and at the end of shift.
  • Responsible for practicing, supporting, and promoting Thunder Valley Casino's 4-Diamond service standards at all times.
Housekeeping Supervisor | 06/2010 to 11/2011
Maid In America - Roseville, California, United States
  • Supervise and train new employees.
  • Motivate, develop and direct people as they work to identify the best people for the job.
  • Responsible for transporting crew to job sites.
  • Inspect the completed work of team members.
  • Collect cash and checks from clients.
  • Ensure clients homes were cleaned thoroughly and to their expectations.
Housekeeper | 12/2009 to 11/2011
Maid In America - Roseville, California, United States
  • Travel daily to worksite.
  • Fill and restock supplies and cleaning equipment.
  • Inform clients on knowing what service to expect. Clean their homes (vacuum, wash windows, baseboards, sweep/mop/wash floors, clean and sanitize kitchen and bathrooms, make beds, empty trash).
  • Provide high level of customer service to make sure that work performed was done to the clients satisfaction.
  • Took care ofclient special requests.
Woodland Adult High School - 575 Hays Street. Woodland CA, 95695 | High School Diploma 2011
Sac Med Training - 3443 Ramona Ave. Suite 25. Sacramento, CA | Certified Nurse Assistant 2018
  • 150 hours of instruction and clinicals.
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Professional Summary
Detail-oriented cleaning professional  who is open to new challenges and opportunities. Learns quickly and enjoys being part of a dynamic team. Focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member.
  • Multi-tasking
  • Strong interpersonal skills
  • Self-starter
  • Fast learner​
  • Detail-oriented
  • Exceptional communication skills
Work History
House Keeper Sep 2016 - Current
The Foothills Presbyterian Community Easley, SC
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Checked in and stocked inventory throughout the facility.
Laundry Aide Feb 2013 - Jun 2013
Absolut Nursing Home Endicott, NY
  • Provides quality customer service to customers by providing one-on-one attention to detail.
  • Maintains resident laundry areas.
  • Responds to calls for housekeeping problems, such as spills and broken glasses.
Data Entry Nov 2012 - Nov 2013
SourceCorp Binghamton, NY
  • Obtained scanned records and uploaded them into the database.
  • Entered numerical data into databases in a timely and accurate manner.
  • Collecting, compiling, and entering production, sales, and other business data into computer system.
  • Updating and correcting data in automated systems.
Environmental Service Aide Dec 2010 - Oct 2012
Bridgewater Nursing Home Binghamton, NY

  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Reported any unusual circumstances in the patients condition or environment.
Inventory Specialist Jul 2005 - May 2009
Rgis Inventory Albany, NY
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Alerted customers to upcoming sales events and promotions.
GED: 2010
Endicott Learning Center
This resume is created in 7 minutes.
Professional Summary
Spanish/English speaking Skilled with one year experience in housekeeping and custodial maintenance. Possesses superb interpersonal and communication skills. Part time college student at Ocean County College. Friendly Sales Associate adept at working in diverse retail and customer service environments. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure.
  • Skilled housekeeper
  • CPR/BLS certified
  • Quick learner
  • Exceptional communication skills
  • Spanish and English 
  • Meridian Nursing Assistant student at Jersey Shore University Medical Center
  • Part time college student?
  • Fast learner
Work History
Consumables 07/2014 to 02/2015
Walmart 1872 Route 88
  • Welcome customers to retail store with the proper and standard greeting. 
  • Make sure merchandise displays are kept clean in proper order. 
  • Assist customer with merchandise and answer all product related questions necessary to guide them through the buying process. 
Cashier 10/2013 to 07/2014
Mcdonald's 191 Van Zile Road
  • Take the customer's order, reflect the following orders in the computer, take money from the customer and provide.
  • accurate change.
Cashier 06/2012 to 10/2013
Burger King 538 Brick Blvd
  • Process customer's order and perform inventory.
  • Develop a comprehensive knowledge about all the products and.
  • services the company is offering because there are times when you need to answer some of the customer's inquiries.
  • Additional job responsibilities including maintaining the cleanliness of the work area specially the counter to ensure.
  • safety in work area.
Environmental Service Aide 02/2015 to Current
Ocean Medical Center 425 Jack Martin Blvd
  • Clean and disinfect patient's rooms, bathrooms, furniture and other areas of the facility in a timely manner.
  • Delivering linen and removing trash from assigned areas.
  • Sweeping and mopping patient's rooms.
  • Maintain adequate stock of materials, supplies and chemicals on cleaning cart and in Janitor's closet. 
High School Diploma: 2013 Brick Township High School - 346 Chambersbridge Rd

346 Chambers Bridge Rd General Education.

Prospective Nursing , Current Ocean County College - College Drive

October 19-Nov. 30 Current Meridian Nursing Assistant student at Jersey Shore University Medical Center

  • CPR/BLS certificate