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Summary

I am high skilled in customer service having eight years' experience. My passion is helping others as well as doing whatever it takes to get the job done. I believe that by being a dedicated and responsible employee I will not only ensure my success, but the success of my team and the company I am working for.

Skills

Energetic Customer Service

Proficient in Office Suite

Public Relations

Data Processing

Strong Organizational Skills

Active Listening Skills

Courteous Problem Solver

Certified Nursing Assistant

Experience
01/2017 to 05/2017
Customer Service/Cashier Hope's Closet Longview, TX

Assisted customers with proper fit of clothing; organized store displays; managed money, including sales and refunds. Prevented store losses using awareness, attention to detail and integrity. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Answered phones, taking messages when necessary.

02/2014 to 01/2017
Certified Nursing Assistant Alliance Healthcare Bossier City, LA

In-home care of patients by checking vitals, medication reminder, and wound care, reporting changes to supervisor daily. Created routine for daily living for assigned patients.

03/2013 to 02/2016
Office Assistant - Water Department Arcadia City Hall Arcadia, LA

Office responsibilities included handling new orders, mailing out water bills, answering phones, sending faxes, data processing and filing. I was also responsible for planning and organizing planned events. I utilized my skills of problem-solving and time management. 

04/2009 to 01/2013
Customer Service Representative TCIM-AT&T Longview, TX

Was responsible for selling AT&T home and cell service, internet and U-Verse. Secured past customers back to the company through promotions and guaranteed commitments. Was a recognized top sales performer.

Education and Training
2017
ACT Career Ready 101: Soft Skills Heartisans Marketplace Longview, TX

Certificates in the following: Teamwork, Business Communications, Interpersonal Communications, Time Management, Self- Management, Employer Expectations, Job Performance Factors, Customer Service, Problem Solving

Business Office Accounting Northwest Minden Minden, LA
Certified Nursing Assistant Kilgore College Longview, TX
High School Diploma Longview High School Longview, TX
Activities and Honors

The City of Arcadia, LA - Summer 2016

I started a Summer group for youth, "PYC", Positive Young Children, which included step shows, kickball games, and stomps for the community. This provided the youth with positive things to do.

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Summary
Responsible Obstetric Surgical Technician with excellent communication and patient care skills demonstrated by 13 1/2 years of experience in healthcare. These experiences include working in a busy, high volume, and diverse population. Being patient focused is a huge priority as well as working along side the nurses and doctors to give the best possible care. 

Skills
  • CPR/BLS certified
  • First Aid
  • Unit Clerk skills
  • Epic (Computer system)
  • Life Wings Skills in the OR
  • Training new hires
  • Effective Multitasking
  • Bathing Newborns
  • Stocking rooms
  • PatientTransport
  • Breastfeeding assistance
  • Stocking supplies
  • Sterile technique
  • Proper bedside manner
Experience
01/2004 to 06/2018
Obstetric Surgical Technician Community Regional Medical Center Fresno, CA
01/2004 to Current
Obstetric Surgical Technician Community Regional Medical Center Fresno, CA
06/2018 to 12/2018
Obstetric Surgical Technician St Agnes Medical Center Fresno, Ca
01/1996 to 08/1996
Receptionist Westside Bank Brentwood, CA
Typing, Phones, Filing, Computer skills, and customer service

Education and Training
GED Fresno Adult School Fresno , CA, US
Nursing Fresno City Fresno, CA, US Pre-Requisites for nursing program cont.
Activities and Honors
  • Northpointe Community Church: Worship Team, Childrens area, Teaching, and hospitality 
  • Peoples Church: Worship Team, Choir, and Children Dept
  • Fresno Christian School: Parent Volunteer , fill in substitute
  • Art of Life Cancer Foundation: Husband is on the board, I help out and volunteer when needed.  


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Professional Summary
To become an engineering Professional through continuous learning, practice, development and to enhance my personal skills and knowledge while serving your Esteemed Organization.
Work History
Air Works India Engineering Private Limited - Aircraft Maintenance Technician
Bangalore
05/2014 - Current
AIRWORKS India Pvt Ltd - Aircraft Maintenance Technician
  • Avionics) Associating in Base maintenance of following Aircraft in AVIONICS Stream - BOEING 737-900/800/700(NG)
  • Controlled arriving, departing and transitioned aircraft in the airport
JET AIRWAYS India Pvt Ltd - Aircraft Maintenance Technician
  • Associating in Base maintenance of following Aircraft in AVIONICS Stream - BOEING 737-900/800/700(NG)
SPICEJET Airline, - Trainee Technician
Delhi
  • Associating in Line maintenance of following Aircraft - BOEING 737-800/900ER NATURE OF WORK Handling responsibilities on removal,inspection,testing and troubleshooting of Avionics Equipments of Airbus 320, B737NG and ATR 72-500
  • Major Functional and Operational Checks during 'C' check in Avionics systems according to approved task cards
  • Carried out Various Major Modifications on Boeing, Airbus and ATR Aircrafts Removal, Inspection & Installation of IFE systems in Boeing BBJ (B737)
  • Inhibition of Intellicabin IFE system (BAE) in Airbus 320 for AirVistara Associated in carrying out Arrival And Departure for Boeing 737-700/800 series and ATR 72-500 Aircrafts Capacity test and overhaul (dismantle, cell replacement, clean and assemble) maintenance of SAFT batteries of P/N-40678-2 and1656-6
Skills
  • Familiar with (Boeing 737/Airbus 320)
  • Expert problem solver
Education
St.Thomas H.S.S Kerala AME (Aircraft Maintenance Engineering) in Avionics stream with 76% and Passed D.G.C.A Paper 1 & Paper II (Academy of Aerospace & Aviation, Indore. H.S.E (HigherSecondaryExamination,70%) :

St.Thomas S.S.L.C (Secondary School Leaving Certificate, 75%) (St Thomas H.S.S, Amboory, Tvm, Kerala) Total Aircraft Maintenance Experience (Post OJT)4 years 8 months :

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Professional Summary
Automotive Technician focused on completing preventative maintenance and repairs in a timely fashion and giving proper attention to every vehicle and customer. Dedicated, hard working professional looking to apply and make my skills and abilities available for a Career in Civil Service, Government and Public Sector fields.
Skills
  • Automotive engine machinist
  • HAZMAT familiarity
  • Certified Auto Mechanic
  • Heavy equipment operation
  • Customer-oriented
  • Skilled problem solver
  • Motivated team player
  • Natural leader
Work History
Engine Technician, 08/2015 to Current
Cummins LLC Catano, PR
  • Trained and assisted staff in analyzing engine malfunctions.
  • Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Cleaned and removed grease on engines and engine compartments using specific chemicals.
  • Specialized in repairing and maintaining automotive transmissions.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Repaired wiring, plumbing, equipment, and machinery.
Industrial Maintenance Mechanic, 01/2004 to 01/2013
West India Manufacturing and Service CO., Inc San Juan, PR
  • Attended monthly safety meetings to ensure machine operation safety.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Inspected machine parts for conformance to product specifications.
  • Prepared and administered preventative maintenance work orders.
Auto Mechanic, 01/1998 to 01/2001
AMCAR, INC Bayamón

  • Tested vehicles and their components and systems.
  • Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Diagnosed computer and electrical failure with appropriate testing equipment.
Auto Technician, 01/1995 to 01/1998
L.I.S.S. Auto Service Toa Alta, PR


  • Completed routine maintenance to prevent future breakdowns.
  • Loaded and unloaded the plater and maintained pH standards.
  • Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench.
  • Reviewed work orders and discussed them with supervisors.
Education
Certfication Diploma: Automotive Mechanics Colegio de Técnicos y Mecánicos Automotrices - San Juan, PR
  • Graduated with Honors
  • Diesel Mechanics Certificate