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I am high skilled in customer service having eight years' experience. My passion is helping others as well as doing whatever it takes to get the job done. I believe that by being a dedicated and responsible employee I will not only ensure my success, but the success of my team and the company I am working for.
Energetic Customer Service
Proficient in Office Suite
Strong Organizational Skills
Active Listening Skills
Courteous Problem Solver
Certified Nursing Assistant
Assisted customers with proper fit of clothing; organized store displays; managed money, including sales and refunds. Prevented store losses using awareness, attention to detail and integrity. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Answered phones, taking messages when necessary.
In-home care of patients by checking vitals, medication reminder, and wound care, reporting changes to supervisor daily. Created routine for daily living for assigned patients.
Office responsibilities included handling new orders, mailing out water bills, answering phones, sending faxes, data processing and filing. I was also responsible for planning and organizing planned events. I utilized my skills of problem-solving and time management.
Was responsible for selling AT&T home and cell service, internet and U-Verse. Secured past customers back to the company through promotions and guaranteed commitments. Was a recognized top sales performer.
Certificates in the following: Teamwork, Business Communications, Interpersonal Communications, Time Management, Self- Management, Employer Expectations, Job Performance Factors, Customer Service, Problem Solving
The City of Arcadia, LA - Summer 2016
I started a Summer group for youth, "PYC", Positive Young Children, which included step shows, kickball games, and stomps for the community. This provided the youth with positive things to do.