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Skillful Accounts Clerk resume

Sarah van der Zwaard
Summary

Dynamic Office Manager with over 15 years of experience in supporting day-to-day operational functions to provide a smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organisational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Highlights
  • Office, Sales & Accounts Management experience
  • High volume Payroll
  • Superannuation
  • PAYG
  • Annual Leave tracking
  • General ledger accounting
  • BAS
  • Accounts Payable/Receivable
  • Trust account reconciliations
  • Real Estate Experience
  • Contracts knowledge
  • Strong written and verbal communication skills
  • Effective time management in fast pace environments
  • High level of accuracy and attention to detail
  • Expert in customer relations
  • Knowledge of MYOB, Xero and Quickbooks
  • SimPro experience
  • Real Estate Agent's Representative Certificate
  • Knowledge of spreadsheet development in Excel, Word & Publisher software
  • Insurance processing
  • Accounts reporting and projection in all areas
  • Accureate data entry
  • Training and coaching
  • Senior leadership support
Accomplishments

Research Training Payroll

  • Investigated and analyzed client complaints to identify and resolve issues.
  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Organised payroll preparation, entering data into cumulative payroll document.
  • Currently studying Certificate IV in Accounting & Bookkeeping.

Leadership

  • Served as key contributing member to Leadership team.
Experience
Bookkeeper/Office Manager Intern
August 2019 to Current
AJR Plumbing Rosebud, VIC
  • All accounts receivable/payable
  • Reconciliation of accounts
  • End to End weekly payroll
  • Superannuation
  • LSL
  • BAS and PAYG
  • Scheduling all Plumber appointments through SimPro
  • Invoicing
  • Preparation of Quotes
  • Customer queries
  • Budgeting month to month and advising
  • Monthly reports
  • Debt Collection
Administration Manager/Bookkeeper
January 2019 to March 2020
Stockdale & Leggo Dromana-Rosebud Rosebud, VIC
  • Prepared correspondence, accounting and financial documents for analysis
  • End to end fortnightly payroll
  • End to end monthly commissions
  • Prepared all superannuation/PAYG and BAS
  • Managed all Annual Leave/Time in Lieu/Sick leave
  • Liaise with solicitors regarding Contracts/Section 27 and Stakeholder purchases/transactions
  • Managed all Sale files from start to finish
  • All accounts payable/receivable (except Rentals)
  • Trust and General account reconciliations
  • Chased outstanding house sale deposits/advertising charges
  • Prepared EOFY and month end
Bookkeeper/Administration Manager
December 2017 to December 2018
Gourmet Paddock Balnarring, VIC
  • All administration and accounts for a large 70+ staffed restaurant
  • Prepared correspondence, accounting and financial documents for analysis
  • End to End weekly payroll
  • Prepared all superannuation through clearing house
  • Managed all Annual Leave/Time in Lieu/Sick leave
  • All accounts payable/receivable
  • Consulted with Management on payroll projection versus sales/wages and advised accordingly
  • Solved staff queries and acted as HR Manager to resolve workplace issues
  • Prepared EOFY and month end
  • Monitored Apprentices and consulted with training institutes, following up on Employer benefits
  • Reconciled all accounts
  • BAS
  • Streamlined and monitored the POS system, including reporting and stock control
Office Sales Manager
September 2014 to November 2017
Taste Tempters Pty Ltd Seaford, Victoria
  • Researched and resolved billing and invoice problems.
  • Rectified escalated accounts payable issues from employees and vendors.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Coordinated approval processes of all accounts payable invoices.
  • Opened and assigned new client accounts.
  • Resolved customer complaints per month regarding sales and service.
  • Determined merchandise price schedules and discount rates.
  • Generated monthly and annual sales reports.
  • Created and directed sales team training and development programs.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Filled out expense reports for accounting.
  • Informed management of special sales and service issues.
  • Managed stock control records for Victoria & Queensland
  • Organised and managed logistics
  • Answered phones and took customer orders
  • Processed invoices
  • Maintained company app
  • Banked and reconciled all cash, credit card & EFT payments
Office Manager/Bookkeeper
January 2013 to August 2014
Ecolec Seaford, VIC

Customer Service: Office Administration: Occupational Health and Safety: Other Duties as required:

Human Resources:

  • Processed weekly pays for Ecolec and Mal Bradley Hair.
  • Processed all leave forms, HR documents and maintenance of personal records for Ecolec and Mal Bradley Hair.
  • Processed Superannuation contributions monthly as required by legislation for Ecolec and Mal Bradley Hair.
  • Coordinated Apprentices in conjunction with VECCI and the relevant training body for Ecolec and Mal Bradley Hair
  • End of year payroll requirements - group certificate preparation for Ecolec and Mal Bradley Hair.
  • Workplace Agreements - ensuring all employees are aware of agreement and sign accordingly.
  • Delivered quality administrative services to the office.
  • Provided high quality service at reception.
  • Effectively communicated and liased internally and externally to the office; particularly with respect to obtaining and providing information.
  • Maintained all Accounting records for Ecolec & Mal Bradley Hair through the daily use of MYOB.
  • Provided administrative and secretarial support to Ecolec and Mal Bradley Hair including; word processing, general administration, data and records management and compilation of standard letters.
  • Provided monthly financial reports for Ecolec and Mal Bradley Hair.
  • Monthly invoicing and monitoring of Accounts receivable.
  • Preparation of BAS statements and PAYG statements for Ecolec, Statewood Crest and Mal Bradley Hair.
  • Liased with Company Accountants in relation to Year End financials for Ecolec, Statewood Crest and Mal Bradley Hair.
  • Ordered and maintained office stationary and consumables.
  • Banking as required.
  • Photocopying and faxing as required.
  • Daily collection of mail at PO Box.
  • Undertook research to ensure the OHS Manual stays abreast of legislative requirements for Ecolec and update accordingly.
  • Maintained all Training records for Ecolec and Mal Bradley Hair.
  • Co-ordinated Work Cover claims for Ecolec and Mal Bradley Hair.
  • Ensured all IT requirements were met - liasing with help desks when required.
  • Contributed to the development and implementation of operational policies and procedures for Ecolec & Mal Bradley Hair.
  • Physical Resource Management - maintained the Office equipment and Building services as directed by the Director/s of Ecolec, Statewood Crest and Mal Bradley Hair.
Accounts Clerk
June 2001 to April 2002
Baycity Holden Frankston, Victoria
  • Supported a large Accounts team
Trust and Office Accounts
February 1998 to June 2000
Aitken, Walker & Strachan Solicitors Melbourne CBD, Victoria
  • Supported a team of 2 in Office and Trust Accounts
  • Relief Reception on a large switchboard
  • Re-organised case file library, creating a new and improved filing system
Accounts Receivable
January 1996 to February 1998
Labelnames Tullamarine, Victoria
  • All Accounts Receivable (Manual system - no computers)
  • Manual balance of month end
  • Accounts Reports
  • Relief Reception
References

Stockdale & Leggo References:

John Sanderson (Director) 0407 457 340

Julie Sanderson (Director) 5987 3233

Gourmet Paddock References:

Stewart Forrest (Owner) 0406 767 331 (he is hard to get hold of)

Alan Earle (Executive Chef) 0477 886 877

Katie Buschgens (General Manager) 0404 323 206

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Job-winning Accounts Clerk resume

Gary W. Jackson
Summary

Motivated Accounting Clerk with a verifiable record of accurate bookkeeping and skill in working with customers, vendors and management.Detail-oriented Accounts payable and Account Receivable specialist who keeps entries up-to-date daily. Dedicated to providing current state-of-accounts reports to inform cash flow management decisions.Quality-focused accounting professional with over 10+ years processing invoices, managing vendors and auditing expense reports.

Core Competencies
  • Accounts receivable professional
  • Fiscal budgeting knowledge
  • Accounting operations professional
  • General ledger accounting aptitude
  • Complex problem solving
  • Expert in customer relations
  • Strong communication skills
  • Effective time management
  • Excellent managerial techniques
  • Accounts Payable
  • Collections
  • Payroll
  • Timberline MAS 90 (Peachtree)
  • People Soft
  • Real World Made2Manage Oracle
  • Excel, Word, Outlook Power Point
  • Spreadsheet Applications
Career Highlights
  • Worked on Disney Property (Hotel Royal Plaza) in Accounts Payable (Payables over 1 million a month).
  • Instrumental in obtaining credit privileges in area, AAA Dun and Bradstreet credit rating while coming out of bankruptcy.
  • Created created Excel spreadsheet to track government reporting at the end of year for the number of temporary workers used, dollars paid, hours worked, and for what department.
  • Created and enhanced various spreadsheets to give better tracking of expenses and payments at different companies.
  • Was responsible for payment arrangements on past accounts, or arranging for product pickup for credit. In one situation, we were able to recoup some of our money before the company filed for bankruptcy.
Education
B.S. Accounting Indiana Institute of Technology, 2011
Experience
Night Maintenance Jun 2014 to Current
Wal-Mart
General Office - Temporary Assignement Jun 2006 to Aug 2006
Amos Exteriors
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
Accounts Clerk 4 -Temporary Assignment Apr 2004 to Sep 2004
State of Indiana (FSSA)
  • Responsible for the payments for UPS and Xerox Corporation (leases on copiers) expenses. (Fund Accounting)
  • Researched and resolved billing and invoice problems.
  • Coded the general ledger and processed vendor invoice payments.
  • Coordinated approval processes of all accounts payable invoices.
General Ledger Accountant Mar 2002 to Jan 2003
MZD Inc. Enthusiasm Foods, LLC
  • Generated financial statements for 22 retail stores as well as being responsible for bank reconciliations and the auditing of accounts for unusual items. (Compared budget totals to actual expenses).
  • Executed accounts receivable reporting enhancements and reconciliation procedures.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Completed monthly, quarterly and annual bank reconciliations for 11 small companies.
Assistant Bookkeeper Nov 2000 to Feb 2002
J & F Distributing, Inc.
  • Maintained accounts receivable documentation electronically and on paper.
  • Processed bank reconciliations and financial reports to verify practice of proper due diligence.
  • Researched and resolved collections and billing disputes with tact and efficiency.
  • Processed journal entries, online transfers and payments.
Accounting Clerk Mar 2000 to Nov 2000
Indy Walls & Ceilings
  • Reported to the controller, being responsible for accounts payable, cash receipts, billing, and administrative duties (i.e. filing, answering phones, meeting clients, and mailings).
Bookkeeper Feb 1999 to Feb 2000
ARA Vending
  • Maintained accounts receivable documentation electronically and on paper.
  • Verified details of transactions, including funds received and total account balances.
  • Suggested process improvements to secure prompt and regular receipts for the organization.

Balanced batch summary reports for verification and approval.

Rectified escalated accounts payable issues from employees and vendors.

Accounting Clerk Sep 1989 to Feb 1999
Perry Manufacturing, Inc
  • Coordinated approval processes of all accounts payable invoices.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Researched and resolved billing and invoice problems.
  • Coded the general ledger and processed vendor invoice payments.
  • Oversaw the training and evaluation of several employee, reporting the progress to the assistant controller
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Experienced Accounts Clerk resume

Cossetty P. Denbow
Professional Summary
Results oriented individual with diversified experience in the managed care field, financial field and retail field. Strengths include knowledge of delegation audits related to a major insurance carrier, requirements for the Agency for Health Care Administration and the National Commission for Quality Assurance, claims processing, data entry, credentialing, and auditing.
Skills
PC knowledge, Mac knowledge, QuickBooks Pro, QuickBooks POS, Microsoft RMS, Microsoft Office, Microsoft Access, Microsoft Publisher, SweetQ, AMISYS, Bloomberg and Quotron
References
References Will be furnished upon request
Work History
Credentialing Specialist II, 02/2015 to Current
Parallon Workforce Solutions Sunrise, FL
  • Responsible for supporting the development and implementation of the Credentialing Processing Center policies and procedures.
  • Responsible for credentialing new and established health care providers.
  • Responsible for the maintenance of information to include primary source verification, follow up, data collection, data entry, and document review.
Manager of Credentialing, 10/2014 to 12/2015
Eden Health Plans Inc Doral, FL
  • Responsible for performing the credentialing and re-credentialing functions in accordance with the Plan's policies and procedures to ensure compliance with all regulatory agencies requirements.
  • Interfacing with physicians and office staff and other interdepartmental staff to effectuate completion of files.
  • Responsible for credentialing all providers in network.
  • Responsible for the administration of The Data Bank, AMA, AOIA, CAQH, and all other websites required for primary source verification.
  • Responsible for coordinating Delegation audits with the Chief Compliance Officer.
  • Responsible for the maintenance and accuracy of the Network database.
  • Responsible for the coordination and preparation of the Credentialing Committee Meetings.
  • Worked closely with the CEO, CCO, and VP of Network Management to ensure compliance with the Agency for Healthcare Administration, Office of Insurance Regulators, and the Centers for Medicare and Medicaid Services.
Credentialing Coordinator, Team Lead, 01/2014 to 10/2014
MCNA Dental Plans Fort Lauderdale, FL
  • Responsible for performing the credentialing and re-credentialing functions in accordance with the Plan's policies and procedures to ensure compliance with all regulatory agencies requirements.
  • Interfacing with physicians and office staff and other interdepartmental staff to effectuate completion of files.
  • Responsible for credentialing all providers in network.
Insurance Agent, 07/2013 to 12/2013
Sentinel Casualty Insurance Pembroke Pines, FL
  • Develop and implement sales plan and manage all phases of the sales cycle- from prospecting to close and follow-up support.
  • Represent a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals.
Comptroller, 01/2009 to 05/2013
National Armory LLC Pompano Beach, FL
  • Responsible for overseeing the day-to-day operations of the business; responsibilities include but are not limited to human resource issues, accounting, scheduling, compensation and benefits.
  • Handled human resource issues including maintaining human resource files, maintaining employee complaints and reviews, maintaining proper payroll records.
  • Responsible for daily cash flow operations, recording of daily deposits, tracking credits and debits in QuickBooks Accounting Software, reconciling daily, monthly, quarterly, and annual accounting reports.
General Manager, 01/2002 to 01/2009
National Law Enforcement Distributors, Inc Davie, FL
  • Responsible for overseeing the day-to-day operations of the retail business; ensuring that the sales floor staff is scheduled for proper coverage; tracking the daily sales and entering the credits and debits into the accounting ledger; negotiating the pricing for new products; overseeing the implementation of a computerized point of sale; maintaining relationships with vendors and law enforcement agencies.
Managed Care Lead Analyst, 01/2001 to 01/2002
PhyAmerica Physician Services, Inc Ft. Lauderdale, FL
  • Responsible for overseeing analysis, preparation and reporting on medical service contracts and utilization data; preparing and explaining managed care comparison reports; creation and maintenance of managed care database; importing and exporting of data into and out of Microsoft Access databases.
Credentialing Supervisor, 01/1999 to 01/2001
Coordinated Care Solutions, Inc Coral Springs, FL
  • Responsible for ensuring the accuracy and completeness of facility, ancillary, and physician files abiding by NCQA guidelines, allowing payers to delegate CCS for credentialing.
  • Prepares and submits to management monthly reports of credentialing activities.
  • Creates and updates company's Policies and Procedures in accordance with NCQA, JCAHO, and URAC guidelines.
  • Supervises the Credentialing Coordinators, Clerks, and Temporary Staff.
  • Major duties include but are not limited to: tracking receipt of credentialing and/or recredentialing applications through recording of requests made and receipt of applications.
  • Identifying and requesting needed information and clarification for the credentialing and/or recredentialing process verbally and in writing.
  • Identification and tracking of files for providers failing to comply with the credentialing and/or recredentialing process.
  • Ensure that the records in the SweetQ database are accurate and complete.
  • Organize and present credentialing/recredentialing files for review at Credentialing Committee meetings.
  • Ensures files are processed in accordance with regulatory requirements (e.g.
  • NCQA, JCAHO, URAC).
  • Monitor and follow-up as required ensuring timely processing.
  • Prepare reports for management summarizing credentialing activities.
Credentialing Coordinator,
  • Ensures accuracy and completeness of facility, ancillary, and physician files in accordance with NCQA, JCAHO & URAC accreditation, individual state standards, company policies and procedures and other outside auditors.
  • Major duties and responsibilities include but are not limited to: initiating the credentialing process through data entry in the SweetQ database; requesting primary source verification from appropriate sources.
  • Accomplishments.
  • Upgraded SweetQ database to current edition.
  • Acquired proper verification tools to ensure compliance with regulatory agency standards.
  • Revised and created proper policies and procedures to ensure compliance with regulatory agencies and contracted insurance companies.
  • Computerized form completion for credentialing meetings via downloads into Microsoft Access.
  • Implementation of new internal credentialing forms and credentialing applications for facilities, ancillary providers, allied health providers, and physicians.
Credentialing Specialist, 01/1997 to 01/1999
Foundation Health Sunrise, FL
  • Responsible for performing the credentialing and recredentialing functions in accordance with the Plan's policies and procedures to ensure compliance with all regulatory agencies requirements.
  • Interfacing with physicians and office staff and other interdepartmental staff to effectuate completion of files.
  • Responsible for credentialing all providers in network.
Secretary I,
  • Shared secretary between two departments responsible for the maintenance of the departmental logs, maintaining of agendas, preparing purchase orders, generating and circulating interdepartmental correspondence, receiving and directing incoming calls, assisting in the coordination of the workflow between departments.
  • Accomplishments.
  • Instrumental in creating duo-departmental log for documenting workflow.
  • Key team member for updating policies and procedures and attachments for roadmaps during the AHCA and NCQA Accreditation audits.
  • Critical in assisting with the creation of the Delegation Agreement.
  • Instrumental in generating reports utilizing SweetQ data.
  • Expanded the use of technology in daily credentialing functions.
  • Moonlighted in the claims department to assist in processing claims.
  • Moonlighted in Data Management department to correct and enter data in the AMISYS database.
New Accounts Clerk, 01/1993 to 01/1996
Investacorp, Inc Miami Lakes, FL
  • Responsible for the posting of various trading documents into the clearing firm's data files as well as the firm's in house database; provide strong support for approximately 400 stockbrokers.
  • Service included but was not limited to the following: establishment and maintenance of new accounts (i.e.
  • trading accounts, retirement accounts and specialty accounts), liaison between clearing firms and brokers.
Stock Broker Assistant,
  • Responsible for maintaining client files, typing and mailing correspondence, answering client phone calls, opening client accounts, dictation, back-up to the trade desk, assisting accounting department with verification of daily trade blotters, shipping and insuring of securities received.
Insurance Licensing Coordinator,
  • Responsible for updating registered representative's insurance files, appointing the various representatives with different insurance companies, distributing commissions, liaison between insurance representatives and the insurance companies and verifying the licensure status with the respective states.
  • Responsible for maintaining continuing education files for president of company and in house insurance representatives.
  • Accomplishments.
  • Instrumental in creating commission pay out spreadsheet for insurance commissions.
  • Instrumental in maintaining records detailing requirements for insurance licensure in each state.
Education
High School Diploma: 1992
American Senior High School -
Human Resources, Current
Broward College -
Pre-Law, 1993
Syracuse University -
Affiliations
Former Member, Legal Assisting Society of Broward Community College
Languages
English: excellent communication skills - written and verbal Spanish & French: fair understanding and communication skills
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