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Skillful Auto Finance Manager resume

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Experienced Internet Director with a demonstrated history of knowledge and experience in the automotive industry. Known for being a hard working and energetic manager as well as a top-rated sales associate with more than 21 years leading dynamic sales teams in fast-paced markets. Successful team player with the ability and determination to adapt and thrive in new operations. I am strongly skilled in Search Engine Optimization (SEO), Microsoft Excel, Customer Service, E-commerce, and Business Development, and Marketing. 

  • Results-oriented
  • Training and development
  • Client-focused
  • Quick learner
  • Multitask Management
  • Monthly Reporting
  • Call Measurement

  • Business Development
  • Cold Calling
  • Lead Development
  • Customer Satisfaction
  • Product Development
  • Carwars
Education and Training
Electronic Technology 5/87 OKLAHOMA STATE UNIVERSITY, Oklahoma City, Oklahoma
Stonebriar Chevrolet Frisco, TX Internet Sales Manager 12/2018 to Current

Working with customers assisting with vehicle selection and purchase. Handling Internet leads and phone calls. 

Reliable Chevrolet Richardson, TX Internet Sales Director 11/2005 to 05/2018
  • Lead sales calls with team members to establish sales and customer retention goals.
    Hired and trained sales staff; Responsible for up to 45 employees.
  • Resolved an average of 30 customer complaints per month regarding sales and service.
  • Proficient using CDK CRM, assisted with the CDK Beta team working on system improvements and changes.  
  • Proficient with Call Measurement and Carwars phone management system.
  • Create Email Templates for company wide responses and campaigns.
  • Set up and trained team members to use Carwars.
  • Monitored customer preferences to determine focus of sales efforts.
  • Generated daily, monthly, and annual sales reports.
  • Created and directed sales team training and development programs.
  • Shared product knowledge with customers while making personal recommendations.
  • Work with other department heads to ensure all customers are properly responded to correctly and in a timely manner. 
  • Maintained friendly and professional customer interactions.
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.

Reliable Chevrolet Richardson, TX Finance Manager 10/1998 to 09/2001
  • Developed and implemented efficient accounting, financial and operational systems.
    Employed advanced deal analysis, including hands-on negotiations with clients.
  • Updated customer accounts with interactions, payments, and personal information.
  • Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
  • Performed research and due diligence to resolve issues in a timely manner.
    Reviewed customer financial data to ascertain the level of risk involved for extending credit.
  • Ensured compliance with internal controls and government regulations.
  • Requested financial documents from customers.
  • Developed a comprehensive understanding of financial statements, enabling better opportunities to assess risk.
  • Negotiated with banks, insurance companies, and employers on behalf of clients.
  • Partnered with business development to identify major account opportunities.
Funding Coordinator
  • Contact lenders with customer information - Reviewing and verifying all information for accuracy - Coordinate efforts between sales person, lender and customer - Present and sell additional product.
Reliable Chevrolet Richardson, TX Sales Associate 02/1997 to 10/1998
  • Selling New and Pre-owned. Sales calls and lot traffic. Proficient with vehicle knowledge to assist customers with purchase. Primarily Chevrolet but also very proficient with Ford, Dodge, Chrysler, Jeep, BMW, Mercedes, Honda, Toyota and Kia.
Toys R Us Plano, TX Manager 06/1995 to 01/1997

Coordinate the efforts of 11 - 15 direct report employees with the count increasing to 50 - 75 during the Christmas season.
Responsibilities for these employees include hiring, disciplinary action, scheduling, on-the-job training, and career path planning.
Planned, coordinated, and implemented total departments including merchandising programs and promotional setups.

- Responsible for 10% store increase over previous year 

- As Front End Manager reduced cash over/shorts by 2% over previous months.

Albertsons Companies Denton, TX Drug Manager 10/1987 to 05/1995
  • Direct and implement all activities of drug department of a $370,000 per week volume store.
  • Coordinate the efforts of ten direct report employees and one assistant drug manager.
  • Accountable for all hiring, disciplinary action, scheduling, on-the-job training, and career path planning.
  • Promoted a heavy emphasis on positive and productive customer service efforts for all employees.
  • Interact with vendors with final approval authority for delivery and credits.
  • Tailor staffing to efficiently maintain 24-hour service.
  • Conduct quarterly store-wide inventory.
  • Develop and maintain weekly and quarterly reports including evaluation of Sales-to-Purchase and Sales-to-Man Hours.

Popular Auto Finance Manager resume designs

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Job-winning Auto Finance Manager resume

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Professional Summary
Automotive Technician focused on completing preventative maintenance and repairs in a timely fashion and giving proper attention to every vehicle and customer. Dedicated, hard working professional looking to apply and make my skills and abilities available for a Career in Civil Service, Government and Public Sector fields.
  • Automotive engine machinist
  • HAZMAT familiarity
  • Certified Auto Mechanic
  • Heavy equipment operation
  • Customer-oriented
  • Skilled problem solver
  • Motivated team player
  • Natural leader
Work History
Engine Technician, 08/2015 to Current
Cummins LLC Catano, PR
  • Trained and assisted staff in analyzing engine malfunctions.
  • Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Cleaned and removed grease on engines and engine compartments using specific chemicals.
  • Specialized in repairing and maintaining automotive transmissions.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Repaired wiring, plumbing, equipment, and machinery.
Industrial Maintenance Mechanic, 01/2004 to 01/2013
West India Manufacturing and Service CO., Inc San Juan, PR
  • Attended monthly safety meetings to ensure machine operation safety.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Inspected machine parts for conformance to product specifications.
  • Prepared and administered preventative maintenance work orders.
Auto Mechanic, 01/1998 to 01/2001
AMCAR, INC Bayamón

  • Tested vehicles and their components and systems.
  • Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Diagnosed computer and electrical failure with appropriate testing equipment.
Auto Technician, 01/1995 to 01/1998
L.I.S.S. Auto Service Toa Alta, PR

  • Completed routine maintenance to prevent future breakdowns.
  • Loaded and unloaded the plater and maintained pH standards.
  • Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench.
  • Reviewed work orders and discussed them with supervisors.
Certfication Diploma: Automotive Mechanics Colegio de Técnicos y Mecánicos Automotrices - San Juan, PR
  • Graduated with Honors
  • Diesel Mechanics Certificate

Top Auto Finance Manager skills

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Experienced Auto Finance Manager resume

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Professional Summary
Talented administrative professional with background in accounting and finance. Extensive knowledge of accounts payable, Microsoft Office and state accounting software. Excellent work ethic and strength in boosting company morale.
  • Excellent communication skills
  • Customer service-oriented
  • Accurate and detailed
  • Administrative support specialist
  • Critical thinker
  • Works well under pressure
Work History
Cleveland Heights - University Heights City School District Staff Assistant - Finance | University Heights, Ohio | December 2015 - Current
  • Research and resolve accounts payable discrepancies.
  • Match purchase orders with invoices and record the necessary information.
  • Responsible for conducting research and updating vendor file , activating or deleting individual files.
  • Conducted research on payment errors due to error in data entry.
  • Responsible for timely payments ofvendor invoices.
  • Collect, compile, and review invoices from vendors for check processing.
  • Sorted, organized, and matched bills and check demands.
  • Responsible for providing training and orientation to new employees in the Accounts Payable department.
Cleveland Heights High School General Office - CTE | Cleveland Heights, Ohio | January 2013 - December 2015
  • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system for a staff of 20 individuals.
  • Sorted and distributed incoming communication data, including faxes, letters and emails.
  • Answered telephones and transferred calls to appropriate staff members.
  • Purchased office equipment and supplies by contacting vendors.
  • Processed requisitions and maintained purchase orders for the entire CTE department.
Bachelor of Arts Human Resource Management Baldwin Wallace University Berea, Ohio | 2016
  • Member of Society of Human Resource Management (SHRM)
  • Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment