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Experience
01/1995 to Current
Receptionist/Scheduler, Operator Mercy Ankeny Medical Clinic Ankeny, Iowa
  • Competent with multi-line phones Check-in patients and obtain new or updated demographic information Accurately completes scheduling for physician appointments Demonstrates professional and caring telephone skills.
01/1992 to 01/1998
Bank Teller Community State Bank Ankeny, Iowa
  • Worked with public, in person and on the telephone Received deposits, cashed checks, performed all normal teller duties Accurate with cash, records and balancing at end of day 1994- Patient Registrar, Iowa Health Systems, Des Moines, Iowa Completed registrations, patient placement, reception, prioritization, and census Demonstrated courteous and caring communication with patients and fellow workers Verified insurance eligibility and pre-authorizations Worked with patients, physicians, medical office personnel and insurance companies to obtain necessary information for scheduling tests or admissions Greeted and directed visitors and patients when working the information desk.
Education and Training
1994
DES MOINES AREA COMMUNITY COLLEGE Numerous computer classes for job
1993
COLORADO BANKING INSTITUTE TRAINING Training in customer service and dealing with emergencies
1985
Counseling By Encouragement COLUMBIA UNIVERSITY Des Moines, Iowa
High school diploma NORTH POLK COMMUNITY HIGH SCHOOL Alleman, Iowa
Skills
Excellent communication, Counseling, CPT coding, customer service, insurance, medical terminology, office, Organizational, personnel, reception, scheduling, telephone skills, telephone, phones, phone
This resume is created in 7 minutes.
Experience
08/2015 to 11/2015
Dr. William F. Littlejohn DMD MD North Alabama Dental Assisting Program
  • Studied in the North Alabama Dental Assisting Program in Decatur, Alabama.
  • Interned over 98 hours through October 2015.
  • Through internship hours and course work have gained knowledge and experience in preparing, sterilizing, and organizing dental instruments.
  • Have workplace experience with radiographs, four-handed dentistry, alginate impressions, dental dams, and extractions.
  • Have customer interface experience with pediatric dentistry, composite procedures, nitrous oxide, as well as assisting in general patient questions.
07/2013 to 08/2015
Office Manager Elder care of North Alabama
09/2011 to 07/2013
Bank Teller CB&S Bank
  • Worked with customers to answer general banking questions, select appropriate solutions, and execute transactions.
  • Experienced in balancing and maintaining bank drawers.
  • Organized and stocked teller windows.
  • Initial point of contact on all customer service requests and worked with appropriate departments to resolve customer issues or questions.
11/2008 to 09/2011
Bank Teller Bank Independent
  • Advised customers in banking decisions and executed banking transactions.
  • Prepared customer, ATM, and cash change orders.
  • Coordinated daily cash reconciliation at a high volume location.
  • Handled various accounting functions.
Education and Training
Current
Austin High School Decatur, AL
Skills
accounting, ATM, banking, customer service, dentistry, windows, 98, organizing, experience with pediatric, radiographs
This resume is created in 7 minutes.
Summary
Highly Motivated Individual experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving Financial Bank goals. Areas of Expertise include Excellent Customer Experience, Multitasking, and Interpersonal skills.
Skills

  • Strong Communication Skills
  • Team Player
  • Risk Management
  • Multitasking
  • Active Learner
  • Tactful Working in Fast Pace Environments
  • Customer Service Oriented
  • Organizational skills
  • Critical Problem Solving
  • Management of Operations
  • Cash Handling
Experience
Wells Fargo Houston, TX Bank Teller 02/2016 to Current
Processed cash withdrawals, Deposits, Payments, Transfers etc.
Adhered to Wells Fargo security and audit procedures.
Identified Proper Identification and examined activity
Examined checks for identification and endorsement.
Entered member transaction data into the online banking software.
Supplied tellers with coin and currency as needed.
Maintained confidentiality of bank records and client information.
Delivered prompt, accurate and excellent customer service.
Directed specific questions to appropriate branch personnel.
PLS Check Cashers Houston, TX Assistant Manager 02/2014 to 02/2016
Maintenance of Cash Drawers and Cash Handling Procedures
Ensuring compliance with federal, state, and local regulations
Controlling labor hours, cash, store audits, and shrinkage
Worked with customer service to resolve issues.
Provided detailed monthly departmental reports and updates to senior management.
Help maintain a neat and clean store environment for our customers and employees
Assisted Senior Management with Cash Shipments
Counted and balanced registers.
Establishing a strong customer service/selling culture to maximize sales
Education
Associate of Arts: Business Management 2017 Houston Community College, Houston, TX, US Emphasis in Business Management, Sales and Marketing.
This resume is created in 7 minutes.
Skills
  • Initiative and Intellectual Capabilities
  • Relationship Building
Experience
Bank Associate
July 2007 to Current
Provident Bank
  • Lead role in creating an outstanding customer experience and helping the branch meet sales objectives contributing to the success of the firm.
  • Manage and cultivate business leads in the Book of Business.
  • Proactively meet the with customers-face to face and over the phone- to discuss their financial needs and provide product and service recommendations.
  • Ability to effectively schedule, coach and manage staff performance; overseeing five employees.
  • Partner with Manager or Supervisor on completing control tasks on a timely manner.
  • Perform Daily and Monthly Audits on all Cash Drawers, Teller Cash Dispensers, Cash Vaults and ATM.
  • Accomplishments Certificate of Achievement: Number 1 Top Sales Performer in the North-East Region since January 2016.
  • Recognizing Outstanding Commitment(ROC): Committed to excellence in servicing internal/external customers, Creativity in promoting or implementing cost savings measures and participating in service activities throughout the community by giving back.
  • 10 Year Service Award: Recognition of dedication, commitment and service.
Bank Teller
June 2005 to July 2007
Washington Mutual Bank
  • Conducted teller transactions promptly and accurately in accordance to police and procedure for example: Cash Deposits, Cash Withdrawals, Official Checks, Etc.
  • Performed administrative support for the branch filing and answering the telephone.
  • Refer customers to business partners based on their financial needs in order to deepen relationship.
Education and Training
Bachelor of science : Business Administration Business Management | jersey CITY, NJ| saint Peter's university Business Administration Business Management 3.8
Associates : Business Business Administration; Business Management Hudson county community college Jersey city Business Business Administration; Business Management Earned 40 Credits; Transferred to Saint Peter's University *License *· New Jersey Notary Public (Commission Expires February 23, 2018)
Activities and Honors
Reliable worker with the ability to quickly learn new concepts and skills. Accustomed to handling sensitive and confidential records. Strive to exceed customer as well as employer expectations by delivering second to none service. Flexible and Versatile; Able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend in cultural differences. Thrive in deadline driven environments and excellent in team-building skills.
Languages
Bilingual English and Spanish; Written and Spoken
Skills
administrative support, Analytical Skills, ATM, Attention to Detail, Book, Cash Deposits, coach, Communication Skills, Creativity, Bilingual English, filing, financial, Leadership, Notary Public, Organizational Skills, police, Problem Solving, Relationship Building, Sales, Spanish, Supervisor, telephone, phone, Time-Management, Written
This resume is created in 7 minutes.
Summary
Over 10 years of work experience in Human Resources and Operations Management. Currently taking Human Resources Management under continuing studies program. Organised, multi-task-oriented, adaptable and highly motivated. 
Skills
  • Human Resources skills with knowledge in HR Planning; Recruitment; Selection; Onboarding and Training; Employee Benefits and Services; Outsourcing
  • Leadership and Management skills handling 200 employees
  • Effectual Interpersonal Communication and Interpersonal Awareness skills
  • Proficient in Planning and Organization, managing private and government projects
  • Entrepreneurial skills
  • Analytical, decision-making and problem-solving skills
  • Staff Motivation and Development; Employee Relations
  • Knowledge in Microsoft 
Professional Experience
President 07/2003 to Current Hire and Keep, Inc. Pasig City, Philippines
  • Generated new business through establishing an employment agency to serve private businesses and government organizations
  • Strengthened company's business by leading the implementation of government accreditation and pre-qualification for government project bidding
  • Guided the startup and management of all HR Operations, programs for the company
  • Developed and directed deployment strategy for contingency employees and contractual employees resulting in a 100% increase in revenue
  • Approved company and HR policies, standards and procedures
  • Initiated International deployment of Overseas Filipino Workers abroad (KSA, Dubai, Congo)
  • Directed HR Planning, Recruitment, Selection, Orientation and Training, Salary administration and Performance Appraisal and Evaluation
  • Guided HR in labour relations and ensured compliance in Philippine labour law and regulations
Part-time College Instructor 06/2000 to 04/2001 NUEVA ECIJA COLLEGES Cabanatuan City, N.E. Philippines
  • Implemented creative and interactive teaching techniques to increase learning of course materials
  • Facilitated lectures and group activities
  • Designed and administered weekly quizzes, mid-term exam and final exam
  • Corrected, Computed and Prepared grades for submission in timely manner
  • Participated in school meetings and various school activities
  • Advised, Chaired and Coached student projects and competitions
  • Taught Business Professional Ethics and Personality Development in Hotel Industry setting
HEAD - Consultancy Services 10/1999 to 08/2001 I.C.E. CONSULTANCY SERVICES Cabanatuan City, N.E. Philippines
  • Established a company offering seminars, training and project management services 
  • Hired and trained new employees for the company
  • In charged of Management, Operations and Marketing
  • Analyzed seminar/training needs on a project basis
  • Developed new seminar/training programs based on analysis
  • Planned and led training programs
  • Advised and Approved seminar/training modules that are offered to clients
  • Designed training modules
  • Effectively coordinated with guest lecturers/speakers for the training
  • Oversaw testing and evaluation procedures Monitored training cost and managed the training calendar
  • Facilitated seminars/training programs
Full Time College Instructor 06/1993 to 03/1996 WESLEYAN UNIVERSITY PHILIPPINES Cabanatuan City, N.E. Philippines
  • Developed course plans to meet academic, intellectual and social needs of college students
  • Implemented creative and interactive learning mediums to increase learning of course materials 
  • Facilitated lectures and group activities
  • Designed weekly quizzes, mid-term exam and final exam
  • Presented, Reviewed syllabus focused on course material and school curriculum
  • Corrected, Computed and Prepared grades for submission regularly
  • Coordinated and Advised students in extra curricular activities
  • Participated in school meetings and various school activities
  • Advised, Chaired and Coached student projects and competitions
  • Routinely met with students' parents and advisers regarding in-class issues and learning challenges to discuss solutions and improvements
  • Taught Basic Management; Human Resources Management; Business Psychology.
Bank Teller II 11/1991 to 03/1993 LAND BANK OF THE PHILIPPINES Quezon City, Metro Manila Philippines
  • Facilitated new accounts applications
  • Received payment and issued Official Receipt to clients
  • Performed payment of tax refund to the public
  • Accepted bank deposits and withdrawal transactions
  • Issued Cashier/Manager's Checks to clients
  • Facilitated time deposits and fund/wire transfers
  • Handled foreign exchange
  • Received collections from government agencies clientele
  • Reports to the Head Cashier on balance transaction at the end of the day
  • Promoted the branch and solicited new depositors
  • Attended seminars and training.
Educational Background
Human Resources Management Simon Fraser University Burnaby, B.C., Canada
September 2016  - Current                          (Continuing Education Program)
 
Human Resources Management
Organizational Behaviour
Strategic Human Resources Planning
Performance Management
Workplace Training and Development
Master of Science: Human Resources Management University Of Santo Tomas Manila, Metro Manila, Philippines 12 Units of Graduate Studies
Bachelor of Arts: Behavioral Science University of Santo Tomas Manila, Metro Manila, Philippines Bachelor's degree (4 years)
Professional Development
November 24, 2014        
International Manpower Agency                                       
Philippine Overseas Employment Administration
Mandaluyong City, Philippines  
September 13, 2013       
Philippine Labor Code Awareness                                      
Department of Labor and Employment                                       
Pasig City, Philippines 
 
January 30 -              
February 1, 2012  
Train the Trainer New Grounds Solution, Inc.
Filinvest Alabang, Muntinlupa Philippines
 
April 3, 2007    
Immigration and Investment Seminar
Government of British Columbia, Canada
CIC British Columbia, Canada     
 
SEMINARS FACILITATED   
September 2000             
Nueva Ecija Commerce Convention  
Cabanatuan City, N.E. Philippines
 
August 2000                   
Corporate Image Development                                      
Cabanatuan City, N.E. Philippines
 
June 2000                      
Team Development Training                                      
Cabanatuan City, N.E. Philippines
 
May 2000                        
Passport to Corporate World
Cabanatuan City, N.E. Philippines
This resume is created in 7 minutes.
Professional Summary
Collaborative team player with exceptional attention to detail and strong communication, time management and organizational abilities. Driven to provide first-rate administrative support for fast-paced operations.
Skills
  • Fluent in Spanish 
  • Interpersonal
  • Critical thinking
  • Microsoft Excel-PowerPoint
  • Organized​
  • Detail Oriented
Education
Bachelor of Arts: Criminal Justice Administration, 2015
Columbia College of Missouri - 1700 Spartan Drive Elgin, IL. 60123
  • Coursework in English Composition, Family Diversity, and Ethics 
Associate of Science: Criminal Justice, 2011
Elgin Community College - 1700 Spartan Drive Elgin, IL. 60123
  • Coursework in Speech and Communication and Sociology and Psychology
Work History
Drivers Assistant ( Monitor), 08/1994 to 02/2013
School District U-46 Transportation Elgin, IL 60123
  • Monitored students with physical disabilities or behavioral disorders one on one  and in groups
  • Identified warning signs of emotional or developmental problems and reported to parents and faculty
  • Prepared, filed and reported any disturbances that required physical prevention or write up
  • established healthy relationships and maintain professional boundaries with students
Bank Teller, 07/1992 to 01/1994
Home Federal Savings & Loan 16 N. Spring Street Elgin, IL. 60120
  • Greet customers as they arrive and direct to the appropriate station
  • Process deposits, withdrawals and other banking transactions for a high volume of customers
  • Sell or redeem savings bonds and other financial instruments
  • Perform account maintenance for members who want to change their banking products 
  • Open and close accounts as requested by customers

This resume is created in 7 minutes.
Summary
I have been fortunate to have learned many skills during my five years experience in customer service. I've learned to work with all types of people and I thoroughly enjoyed it. With my customer service experience, I have picked up cash handling experience, problem solving and customer issue resolution skills. I'm looking for a permanent position where I can grow with the company, and continue improving my customer service skills. I'm a hard worker, a team player and I am excited for the future.
Skills
Great Costumer service Courteous Friendliness MS word, excel,and Assess
Experience
04/2017 to Current
Bank Teller And Customer Service Representative Bank of America Susanville, CA
  • Large amount of money handling, counting of the vault and balancing
  • Helping customers with all need financial needs
  • Observing all deposits to make sure there is no mistakes
  • Handling business deposits
  • Point customers to the right area to complete their needs
  • Opening and closing of the bank 
  • Advertising all products and bettering customer financial needs 
02/2016 to Current
Deli Clerk Susanville, CA California
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Take and record temperature of food and food storage areas such as refrigerators and freezers.
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
  • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
  • Portion and wrap the food, or place it directly on plates for service to patrons.
  • Weigh or measure ingredients.
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
  • Remove trash and clean kitchen garbage containers.
  • Carry food supplies, equipment, and utensils to and from storage and work areas.
  • Use manual or electric appliances to clean, peel, slice, and trim foods.
  • Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
  • Stir and strain soups and sauces.
  • Keep records of the quantities of food used.
  • Load dishes, glasses, and tableware into dishwashing machines.
  • Operate cash register, handle money, and give correct change.
04/2015 to 07/2015
Medication Aid Eagle Lake Village Assistant Living Home Susanville, CA
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Check patients' pulse, temperature, and respiration.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
  • Change dressings.
10/2013 to 02/2015
Cashier Roadrunner Johnson City, TN
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Clean shelves, counters, and tables.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
11/2018 to Current
Customer Service Representative Tri Counties Bank Susanville, CA
  • Open and close accounts
  • Talk about loans and mortgages
  • Large cash handling
  • File and secure customer information
  • Discuss loan rates
Education and Training
May 2013
High School Diploma DAVID CROCKETT HIGH SCHOOL Jonesborough, TN 14 Graduated with Honors Spanish Club Was on the track, wrestling, basketball,and cross country teams Managed the men's basketball team Trainers assistant of the football team Recipient athlete of the week
Aug 2013
Completed coursework towards nursing, KING UNIVERSITY Bristol, TN Year of college 3.14 Part of the wrestling team
Skills
automobiles, changing bed linens, case manager, cash register, cash registers, Cashiering, oral, contracts, cooking, credit, Detail Oriented, direction, home care, laundry, excel, money, MS word, nursing, Provide patients with help, patient care, progress, read, Maintain records, sales, supervisor, tables, Team Player, written
Additional Information
  • AWARDS AND HONORS Graduated with honors in High School Finished 4th in State of Tennessee wrestling in High School Community service in Nursing Home CNA certified at the age of 16
  • Licenced for NMLS
This resume is created in 7 minutes.
Profile
 Highly energetic and motivational Practical Nurse and leader dedicated to providing exceptional patient care. Looking for a position in a prodigious facility with a commitment to excel in patient care.
Core Competencies
  • Maintains suitable attitudes and behaviors essential to the welfare of patients.
  • Uphold facilities rules and regulations along with the nurses practice act.
  • Communicate professionally, compassionately and effectively with patients, staff and families.
Certifications
  • Licensed Practical Nurse in the State of Florida, License number .
  • CPR certified through American Heart Association, September 2016.

Experience
Winn Dixie Fort Lauderdale, Florida Customer Service Associate 08/2015 to Current
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.
Service Credit Union Falmouth, Massachusetts Bank Teller 09/2013 to 08/2015
  • Recorded all transactions promptly, accurately and in compliance with bank procedures.
  • Balanced currency, cash and checks in cash drawer at end of each shift.
  • Answered all inquires regarding checking and savings account and other bank related products.
  • Resolved issues and problems with customer's accounts.
Education and Training
Certificate: Licensed Practical Nursing 2017 McFatter Technical College, Davie, florida, USA
Clincal Experience
  • Tamarac Rehabilitation and Health Center
  • Broward Nursing and Rehabilitation Center
  • Broward Health Medical Center
  • Memorial Hospital Pembroke
  • Memorial Manor
  • Kidz Korner
Community Service
  • Food For the Soul, 2017

This resume is created in 7 minutes.
Summary
Detail-oriented professional with strong computer skills and the ability to learn concepts quickly. Energetic, dedicated and driven. Able to Multi-Task while remaining proficient and results-oriented. Committed to excellent customer service.
Skills
  • Experience in Banking, Sales and Customer Service
  • Professional demeanor
Experience
04/2003 to 04/2010
Bank Teller And Customer Service Representative Citizens Bank Rochester, NY
Opened new customer accounts, including checking, savings and lines of credit.
Managed opening and closing times for the main branch.
Processed sales referrals and promoted bank services and products.
Met quarterly sales goals routinely.
Established new customer accounts including checking, savings, lines of credit and loans.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Processed cash withdrawals.
Trained employees on cash drawer operation.
Adhered to Citizens Bank
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Examined checks for identification and endorsement.
Processed treasury, tax and loan payments.
Reported daily averages and shortages to the operations department.
Supplied tellers with coin and currency as needed.
Maintained confidentiality of bank records and client information.
Directed specific questions to appropriate branch personnel.
Delivered prompt, accurate and excellent customer service.  security and audit procedures.
Education and Training
2000
Wheatland-Chili Central School Scottsville, NY, USA
Activities and Honors
I currently run the Box Top for Education program at Walt Disney Elementary.
Active member of the Parent Teacher Organization (PTO)
Volunteer at Walt Disney School in the copy room
This resume is created in 7 minutes.
Professional Summary
Motivated customer service specialist with over 10 years experience in a fast-paced, team-based environment. 
Skills
  • Cash handling expertise
  • Self-sufficient
  • Positive
  • People-oriented
  • Detail-oriented
  • Quick learner
  • Proficient in cash management
  • Personable
  • Motivated team player
  • Active listening skills
  • Fluent in Tagalog
Work History
Crepe Maker/ Cook, 10/2007 to 10/2017
Caesar's Palace, Las Vegas Nv Las Vegas, NV
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Cooked Crepes in front of guest on a daily basis. 
  • Assisted customers with food selection, inquiries and order customization requests. 
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Maintained cleanliness and presentation of stock room and production floor.
Assistant Manager/Sales Associate, 09/2005 to 10/2007
Styles For Less Henderson, NV
  • Promoted from Team Leader to Assistant Manager within 2 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the district manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
Bank teller, 09/2006 to 10/2007
Washinton Mutual Henderson, Nevada
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Organized, stocked and maintained the teller window area.
  • Sold cashier's checks, traveler's checks and money orders.
  • Maintained friendly and professional customer interactions.
Education
High School Diploma: 2005
Green Valley High School - Henderson, NV
  • Graduated with an Honors Diploma
  • Recipient of Millenium Scholarship
This resume is created in 7 minutes.
Professional Summary
Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.
Skills
  • Proficient in Microsoft Word, PowerPoint, and Excel. 
  • Working knowledge of Accounting Principles. 
  • Leadership, Organizational, Customer Service and Communication skills.
Work History
Beauty Adviser Sep 2016 - Sep 2017
Ulta Beauty & Salon Gambrills, MD
  • Responsible for providing an exceptional experience fro all Ulta Beauty guests.
  • Engage with each guest to determine individual needs.
  • Keep fixtures fully stocked with merchandise. 
  • Perform cashier duties.
  • Maintaining overall store cleanliness.
Third Key Sep 2015 - Sep 2016
Icing Jewelry Stores Towson, MD
  • Entrusted with opening and closing the store on a weekly basis.
  • Prepare sales reports, computerized inventory logs, and deposited excess cash into business accounts. 
  • Stocked/restocked merchandise and created new and innovative store displays.
  • Communicated effectively and professionally with clients by identifying and satisfying client needs. 



Steward Jun 2015 - Aug 2017
Maryland Live Casino Steward
  • Ensured overall cleanliness of food and beverage operations after-hours.
  • Responsible for the overall operation of dishwasher and related equipment.
  • Ensured consistent product quality as well as quantity. 
Bank Teller May 2013 - Aug 2015
Branch Banking and Trust Largo, MD
  • Validated and cashed checks and processed cash withdrawals.
  • Accepted cash and checks for deposit and ensured accuracy of deposit slips.
  • Performed specialized tasks such as preparing cashiers checks, personal money orders, issuing travelers checks, ordering bank cards and checks, and exchanging foreign currency.
  • Received and verified loan payments, mortgage payments and utility bill payments.


Cashier/Customer Service Representative Jul 2011 - Jan 2013
Wegman's Lanham, MD
  • Greeted customers entering establishment.
  • Identified prices of goods using cash registers or price scanners and redeemed food stamps and coupons.
  • Resolved customer complaints and answered customer questions.
  • Maintained clean and orderly checkout areas.
  • Answered and forwarded calls to the appropriate individuals. 

Sales Associates Aug 2017 - Current
Walmart Supercenter Laurel, MD
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Engaged with customers in a sincere and friendly manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Completed all cleaning, stocking and organizing tasks in the assigned sales area.
Education
High School Diploma: 2012
Charles Herbert Flowers High School Springdale, MD
Associate of Science: Human Resources Management 2019
University of Maryland College Park, MD
This resume is created in 7 minutes.
Summary
Compassionate Pediatric Nurse with experience in providing quality care to patients of all ages.
  • Energetic and hardworking
  • Experience in an inpatient pediatric setting
  • Personable with a positive attitude; Communicate effectively with nursing staff, patients, and families
  • Flexible; Able to adapt to a dynamic healthcare environment
Skills
  • IV therapy
  • Physical assessments
  • Administration of medications
  • Pain management
  • Bedside monitoring
  • Computer charting
  • IV therapy
  • Physical assessments
  • Administration of medications
  • Pain management
  • Bedside monitoring
  • Computer charting
Experience
Registered Nurse - Pediatrics Jan 2017
Shannon Women's & Children's Hospital San Angelo, TX
  • Monitor and report changes in patients' conditions.
  • Administer medications/treatments per hospital protocol.
  • Educate patients and their families on disease processes, and provide support as needed. 
  • Coordinate patient assignments and staffing needs as a charge nurse.
Registered Nurse - Pediatrics Jan 2017
Shannon Women's & Children's Hospital San Angelo, TX
  • Monitor and report changes in patients' conditions.
  • Administer medications/treatments per hospital protocol.
  • Educate patients and their families on disease processes, and provide support as needed. 
  • Coordinate patient assignments and staffing needs as a charge nurse.
Registered Nurse - Pediatrics Jan 2017
Shannon Women's & Children's Hospital San Angelo, TX
  • Monitor and report changes in patients' conditions.
  • Administer medications/treatments per hospital protocol.
  • Educate patients and their families on disease processes, and provide support as needed. 
  • Coordinate patient assignments and staffing needs as a charge nurse.
Registered Nurse - Pediatrics Jan 2017
Shannon Women's & Children's Hospital San Angelo, TX
  • Monitor and report changes in patients' conditions.
  • Administer medications/treatments per hospital protocol.
  • Educate patients and their families on disease processes, and provide support as needed. 
  • Coordinate patient assignments and staffing needs as a charge nurse.
Graduate Nurse/Registered Nurse - ICU Jun 2016 to Jan 2017
Shannon Medical Center San Angelo, TX
  • Provided total care for 1-2 critically ill patients.
  • Assisted physicians with bedside procedures.
  • Managed IV administration of fluids and medications.
  • Monitored telemetry.
  • Communicated between multidisciplinary health care professions 
Graduate Nurse/Registered Nurse - ICU Jun 2016 to Jan 2017
Shannon Medical Center San Angelo, TX
  • Provided total care for 1-2 critically ill patients.
  • Assisted physicians with bedside procedures.
  • Managed IV administration of fluids and medications.
  • Monitored telemetry.
  • Communicated between multidisciplinary health care professions 
Graduate Nurse/Registered Nurse - ICU Jun 2016 to Jan 2017
Shannon Medical Center San Angelo, TX
  • Provided total care for 1-2 critically ill patients.
  • Assisted physicians with bedside procedures.
  • Managed IV administration of fluids and medications.
  • Monitored telemetry.
  • Communicated between multidisciplinary health care professions 
Graduate Nurse/Registered Nurse - ICU Jun 2016 to Jan 2017
Shannon Medical Center San Angelo, TX
  • Provided total care for 1-2 critically ill patients.
  • Assisted physicians with bedside procedures.
  • Managed IV administration of fluids and medications.
  • Monitored telemetry.
  • Communicated between multidisciplinary health care professions 
Full-time Nursing Student Aug 2014 to May 2016
Angelo State University San Angelo, TX
  • Observe and assess patients
  • Administer medications
  • Prepare comprehensive nursing care plans
  • Monitor and report any changes in patient status
  • Provide educational and emotional support to patients and family members
Full-time Nursing Student Aug 2014 to May 2016
Angelo State University San Angelo, TX
  • Observe and assess patients
  • Administer medications
  • Prepare comprehensive nursing care plans
  • Monitor and report any changes in patient status
  • Provide educational and emotional support to patients and family members
Full-time Nursing Student Aug 2014 to May 2016
Angelo State University San Angelo, TX
  • Observe and assess patients
  • Administer medications
  • Prepare comprehensive nursing care plans
  • Monitor and report any changes in patient status
  • Provide educational and emotional support to patients and family members
Full-time Nursing Student Aug 2014 to May 2016
Angelo State University San Angelo, TX
  • Observe and assess patients
  • Administer medications
  • Prepare comprehensive nursing care plans
  • Monitor and report any changes in patient status
  • Provide educational and emotional support to patients and family members
Bank Teller Oct 2010 to Mar 2013
Texas State Bank San Angelo, TX
  • Coordinated daily cash reconciliation 
  • Handled various accounting transactions
  • Ensured superior customer experience by addressing any/all customer concerns
  • Achieved 2012 'Employee of the Year' 
Bank Teller Oct 2010 to Mar 2013
Texas State Bank San Angelo, TX
  • Coordinated daily cash reconciliation 
  • Handled various accounting transactions
  • Ensured superior customer experience by addressing any/all customer concerns
  • Achieved 2012 'Employee of the Year' 
Bank Teller Oct 2010 to Mar 2013
Texas State Bank San Angelo, TX
  • Coordinated daily cash reconciliation 
  • Handled various accounting transactions
  • Ensured superior customer experience by addressing any/all customer concerns
  • Achieved 2012 'Employee of the Year' 
Bank Teller Oct 2010 to Mar 2013
Texas State Bank San Angelo, TX
  • Coordinated daily cash reconciliation 
  • Handled various accounting transactions
  • Ensured superior customer experience by addressing any/all customer concerns
  • Achieved 2012 'Employee of the Year' 
Education
Bachelor of Science, Nursing 2016 Angelo State University San Angelo, TX Deans List, Fall 2015 - Spring 2016
Bachelor of Science, Nursing 2016 Angelo State University San Angelo, TX Deans List, Fall 2015 - Spring 2016
Current Certifications
  • BLS
  • Advanced Cardiac Life Support
  • Pediatric Advanced Life Support
  • Neonatal Resuscitation Program
  • BLS
  • Advanced Cardiac Life Support
  • Pediatric Advanced Life Support
  • Neonatal Resuscitation Program