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Professional Summary
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.
Work History
Medical Scribe and Pediatric Assitant Inergrated Pediatrics Portland , Oregon
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Expertly transcribed medical reports for a variety of physicians in a hospital setting.
Commercial Banker US Bank Portland , Oregon
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Led and educated investment team on customer relationship management techniques.
  • Created strategies to develop and expand sales of services to existing customer which resulted in a 35 % increase in annual revenue.
  • Handled various accounting transactions.
  • Advised clients on mortgage, educational and personal loans.
  • Maintained friendly and professional customer interactions.
08/2012 to 07/2014
Store Manager Starbucks Mesa , AZ
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the district manager regarding all store and staff issues.
  • Conducted store inventories once per quarter.
  • Interviewed job candidates and made staffing decisions.
  • Assigned employees to specific duties to best meet the needs of the store.
May 2014
Bachelor of Arts: Global Health
Arizona State University, Tempe Campus - Tempe, AZ
  • Coursework in Healthcare Management
Master of Science: Helthcare Administration
Grand Canyon University - Phoenix, AZ
  • Medical terminology expert
  • Billing and collection procedures expert
  • Records management professional
  • Patient referrals expert
  • Familiar with commercial and private insurance carriers
  • Understands insurance benefits
  • Excellent problem solver
  • Office management professional
  • Research and data analysis
  • Close attention to detail
  • Adept multi-tasker
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Resourceful and reliable worker
This resume is created in 7 minutes.

Experienced Senior Leader who collaborates with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Dynamic and reliable with over 12 years of banking, consulting, and sales management experience.

  • Excellent communication skills
  • Strong cross functional leader
  • Recipient of 2013 BancVue Patch Value Interdependence Award
  • Keen understanding of banking and sales strategy
  • Consultative selling approach balanced with strong analytic acumen
SVP, Sales Enablement 09/2012 Current BancVue Austin, TX

Managed team of Executive Strategists who support both new and existing business sales as the go-to strategic resource. Create, refine, and deploy scalable tools to better identify/segment markets to improve close rates and maximize revenue. Develop and deliver strategy proposals to executive management teams in order to communicate overall value proposition of BancVue's solution.

VP, Lead Executive Strategist 11/2010 09/2012 BancVue Austin, TX

Served as the consultative expert on all company products supporting the Regional Sales Directors to accelerate closing activity in their pipelines. Provide ongoing coaching and support to sales to help refine their product knowledge and sales processes. Actively managed pipeline with Senior Management Team.

VP, Director of Executive Consulting 01/2009 11/2010 BancVue Austin, TX

Led a team of consultants who work with the executive teams of community banks and credit unions on retail product strategy. Created and implemented a road map for methodologies, tools, and insights needed to increase the value to clients.

VP, Senior Commercial Banker - Central US Region 12/2007 10/2008 Proficio Bank Austin, TX

Established LPO and managed a de novo portfolio of Commercial & Industrial and Commercial Real Estate facilities for clients with revenues up to $200MM by developing and leveraging new and existing relationships in Texas and surrounding states.

VP, Business Banker - Central TX Region 04/2007 12/2007 Washington Mutual Austin, TX

Manage the acquisition, retention, and expansion of assigned client portfolio with revenues up to $20MM. Responsible for the direct management and production of business deposit, credit facilities, and cash management products for four financial centers to increase profitability of each banking center.

VP, Small Business Banker 02/2006 04/2007 Wachovia Bank Austin, TX

Accountable primarily for the acquisition and portfolio management of Small Business clients with revenues up to $10MM in the Austin de novo market.

AVP, Small Business Relationship Manager 08/2002 02/2006 Chase Bank Austin, TX

Responsible for the acquisition, expansion, and retention of a portfolio of Small Business clients with revenues up to $10MM.

2001 University of Texas - Psychology Austin, TX