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Interaction with customers, computer skills, processed customers payments. As well as assisted customers with car rental reservations and handled the cash register.
Graduated Burbank High school Currently going to Los Angeles Valley
College
Real estate professional with strong leadership and relationship-building skills. Responsible Property Manager Assistant with hands-on property management practice. Experience managing rent collections and payments, preparing legal documents and handling resident concerns.
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Minor: English
Promoted to Head Teller due to exceeded sales goals by promoting bank products and services in every interaction. Helped and encouraged team to provide Legendary customer service. Responsible for daily scheduling for a team of 4. Raised responsibility with higher cash limits for withdrawal. Completed monthly audits and managed teller reports.
Promoted to Teller II with raised responsibilities. Ordered cash and coins for store based on customer's banking needs. Generated reports based on differences for tellers, deposits into certain accounts. Opened various accounts for customers providing them with instant debit card issue. Explained disclosures, fees and other important banking information for customers. Researched and resolved customer issues on personal savings, checking and lines of credit accounts such as fraud.
Processed cash withdrawals accurately obtaining customers confidential information. Processed large cash deposits, accurately counting and strapping currency. Processed sales referrals and promoted bank services and products. Balanced daily cash deposits and bank vault inventory. Maintained confidentiality of bank records and client information.
Promoted to Full Time Assistant Head Cashier. Expertly estimated staffing needs and created/adjusted hourly schedules in accordance with demand patterns, budget and local labor laws. Trained and mentored new cashiers. Prepared special orders for shipment. Ordered and distributed change order for registers. Counted register deposits at the end of night and documented daily discrepancies. Handled register technology issues.
Opened and closed the store, which included counting cash drawers and making bank deposits. Operated a cash register to process cash, check, and credit card transactions. Cleaned and straightened work area. Organized register supplies. Trained new sales employees on effective techniques. Answered customers' questions and addressed problems and complaints in person and via phone.
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Balanced daily cash deposits and bank vault inventory with a zero error rate. Processed cash withdrawals. Reported daily averages and shortages to the operations department. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Maintained confidentiality of bank records and client information.
Reviewed daily lesson plan written by teacher. Replaced teacher in daily classroom activities. Managed classroom from K-12th grade. Presented assigned lesson plans focused on age and level-appropriate material. Administered daily discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability. Empowered students in a way that was conducive to learning.
Coached a class of 10+ students in the sport of gymnastics
Planned and executed activities for growth in the sport
Assisted students
Introduced new skills and polished technique weekly
Monitored and assisted other coaches to provide help in classes
Promoted gym by advertising and taking pictures
Planned daily milestone parties for students
Coached a class of 10+ students in the sport of gymnastics and cheerleading
Planned and executed activities for growth in the sports or tumbling
Assisted students in skills
Created and ran up-to-date and relevant drills
Promoted gym by advertising and hosting fun activities
Attended several sales and marketing seminars Attended Interpersonal Communications seminar Coursework includes Economics Coursework includes Entrepreneurial Management Coursework includes Organizational Behavior Coursework in Accounting and Finance Communications and Marketing coursework Coursework in Marketing and Advertising Advanced coursework in Business Administration