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Dynamic and reliable accounting/customer service professional seeking an opportunity to use my accounting experience in a dynamic workplace where I can use my talents as a detail oriented, highly energetic and caring individual to make a contribution to the success of the organization.
Key Skills
  • Customer Focused
  • Team Leadership
  • Administrative & Management
  • Individual Tax Professional
  • Problem Solver
  • Microsoft Suites
  • Excellent Communicator
  • Accounts Payable/Receivable
Work Experience
Senior Shift Supervisor Aug 2010 to Current
7-Eleven Winter Park, FL
  • Welcome and acknowledge all guests in a friendly, service-oriented manner.
  • Perform store opening/closing procedures, setting up registers/checking products.
  • Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
  • Followed proper procedures for handling age-restricted products sales. 
  • Trained new team members on proper procedures to improve performance and implemented training updates.
  • Utilized security, safety, and loss prevention strategies during shifts.
Accounts Payable Clerk May 2008 to Jul 2010
Account Temps Orlando, FL
  • Maintained accounting ledgers by verifying/posting account transactions, coding and entering invoices by expense classifications.
  • Handled accounts receivable and payroll functions.
  • Executed date entry into Excel Spreadsheets.
  • Processed vendor checks while ensuring accuracy and timeliness.
  • Reviewed ledger accounts to verify accuracy of information.
  • Strictly maintained confidential and protected information.
Income Tax Preparer Jan 2004 to Apr 2007
H&R Block Altamonte Springs, FL
  • Delivered prompt, accurate and excellent customer service by assisting with individual tax and personal needs.
  • Prepared approximately 400 federal/state tax return per year.'
  • Participated in continuing education and demonstrated proficient tax law knowledge.
Bachelor of Arts, Business Administration Rollins College Winter Park, FL Concentration in Accounting
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Professional Summary
Hard-working, multi-tasking business professional with experience in recruiting, payroll, collections, invoicing, logistics and marketing.
  • Fast learner
  • Attention to detail
  • Culturally sensitive
  • Supervisory experience
  • Staffing experience
  • Experiential marketing
  • Fluent in Spanish, English and French
  • Human Resources
  • Windows/Mac
  • MS Office proficiency
  • Cloud storage (Dropbox, Google Drive)
  • Google Docs
  • Basic Quickbooks
  • ADP software
Work History
Office Manager, 11/2014 to Current
Muzik Unlimited Entertainment, Inc. Houston, TX
  • Recruited, hired and supervised administrative and sales staff in various Texas cities via phone, email and/or in person. Occasionally assisted in training sessions.
  • Completed operational requirements by scheduling and assigning employees; followed up on work results.
  • Ensured that all services were invoiced and paid on time.
  • Managed accounts payable and payroll.
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.
  • Managed owner's schedule, calendar and appointments.
  • Participated actively in the planning and execution of marketing events.
  • Managed social media for the company.
  • Ensured filing systems were maintained and current.
  • Made sure the facilities were clean and orderly.
  • Provided general support to visitors.
  • Participated in logistics for events such as Budlight Up for Whatever and The X Games. Also made reservations and followed up on transportation for Latin artists.
  • Coordinated ticket distribution for sponsored events and provided corresponding reports.
Independent English Second Language Teacher, 03/2014 to 11/2014
NA Houston, TX
Delivered English lessons to non-native speakers, while looking for a full-time position within a company.
Income Tax Preparer, 11/2013 to 03/2014
Premium Insurance Houston, TX
  • Took training course to prepare tax returns using electronic filing software. Assisted owner in preparation of personal income tax returns afterwards.
  • Interviewed clients to get a thorough picture of their financial situation.
  • Reviewed financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
  • Occasionally assisted clients with insurance quotes, including Obamacare and auto insurance.
  • Drafted different documents for notary to sign and stamp.
  • Assisted in other administrative tasks as needed.
Caregiver for Elderly Family Member, 12/2011 to 10/2013
NA San Nicolás de los Garza, N.L.
Full-time caregiver during family member's illness.  Continued teaching independent English courses at home at the same time.
Full-time Student, 08/2011 to 12/2011
NA San Nicolás de los Garza, N.L.
Accounts Receivable Intern, 01/2011 to 07/2011
Ficosa North América, S.A. De C.V. Escobedo, N.L.
  • Prepared bills and invoices for sales or services rendered.
  • Collected on accounts by sending bill reminders and communicating with customers via phone, email, fax or mail.
  • Updated receivables database.
  • Provided administrative support as needed.
Accounts Payable Intern, 07/2010 to 12/2010
Metalsa Apodaca, N.L.
  • Received, opened and logged invoices using Oracle.
  • Updated payables database.
  • Monitored and reviewed travel expenses.
  • Discounted unjustified expenses from employees' salary.
  • Provided administrative support as needed.
English Second Language Teacher, 12/2007 to 05/2010
Interlingua Monterrey, N.L.
  • Planned and delivered lessons to a range of classes, age and professional groups. This included lessons on site and off site (enterprise classes).
  • Marked and provided appropriate feedback on oral and written work.
  • Attended and contributed to training sessions.
  • Administered and graded exams at the end of each course.
  • Kept student registers and attendance records, among other administrative tasks.
Bachelor of Science: Business Administration, 2011
Universidad Autónoma de Nuevo León - San Nicolás de los Garza, N.L., Mexico
2nd place of 2007-2011 Business Administration class.
Additional Information
References available upon request.
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Professional Summary
Enthusiastic and well-organized Project Coordinator with solid background in data entry, schedule management and event planning. Possess' strength in managing multiple projects simultaneously and fostering a cohesive staff.
  • Exceptional interpersonal communication
  • Excellent time management skills
  • E clinical / Epic / Libpro
  • Microsoft Outlook, Word and Excel
  • Process implementation
  • Inventory control
  • Project planning and development
  • Effective workflow management
  • Finance and accounting
  • Information processing
Work History
Medical Laboratory Assistant 08/2003 to Current
Pediatric Associates of New Bedford Inc New Bedford, MA
  • Performed diagnostic and therapeutic laboratory procedures, to include: vision, hearing, EKG, and blood draw to perform CBC, cholesterol, glucose, lead exposure, and allergy panels.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Created worksheets and logged samples correctly into the computerized tracking system.
  • Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log.
  • Maintained current knowledge of developments in technical instrumentation.
  • Quickly mastered Eclinical software.
Owner / Operator 08/2008 to Current
Paula's World Travel Newport, RI
  • Managed travel logistics and operations for clients to such venues as the Caribbean, Jamaica, and Newport, RI.
  • Coordinated all aspects of trip itineraries, to include: airline, cruise, hotel, and car rental reservations.
  • Led vendor negotiations to obtain cost-effective services and products.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated schedules and timelines for all trips to ensure efficiency and ease for clients.
Concierge Officer 05/2009 to 2018
Longwood Venues and Destinations at Belle Mer Newport, RI
  • Managed wide variety of customer service and administrative tasks to maintain an exceptional guest experience and streamline communication between team members.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Coordinated arrival and departure of guests to ensure safety and security off all guests and staff.
  • Assisted with the coordination with event vendors to sustain high level of customer service and increase team efficiency.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Income Tax Preparer 12/2012 to Current
Liberty Tax Service New Bedford, MA
  • Prepared both personal and business income tax returns according to Federal and State Government guidelines.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Interviewed clients to collect information and gather necessary paperwork.
  • Maintained complete records of client tax returns and supporting documentation.
  • Consulted with clients to assess and mitigate future liabilities.
Certified Medical Assistant 2003 Health Training Center - New Bedford, MA
High School Diploma B.M.C Durfee High School - Fall River, MA
Volunteer and Freelance Experience
Christian Life Church - Rehoboth, MA
2002 - Present
  • Hospitality Assistant to the Pastoral and usher teams at morning and evening services, as well as special occasions
  • Coordinated internal member meetings
  • Maintained serene atmosphere and security of all patrons throughout services and special events.
Golden Sparrow - Barrington, RI
2017 - Present
  • Independent consignor specializing in restoration of small household antique products.
  • Procured all furniture pieces and necessary supplies to refurbish and restore to display condition.
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Professional Summary

Maintenance Mechanic

2 years in aircraft maintenance including 100 hour inspections on different aircraft systems, turbine and engine overhaul, maintenance to aircraft worthy standards 

5 years experience in automotive maintenance including engine and transmission removal and installation

people skills

gets along with peers at every job site and school

Work History
Automotive Maintenance 01/2009 to Current
self employed

income tax preparer 02/2014 to 04/2014
Spanish business services Dallas, TX
Prepared filled and send taxes for customers during tax season
High School Diploma: June 2013 North Dallas High School - Dallas, 75206, TX
Associate of Applied Science: Airframe and Powerplant May 2015 Aviation Institute Of Maintenance - Irving, TX