Loss Mitigation Specialist resume examples

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Skillful Loss Mitigation Specialist resume

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Lakisha D. Ruffin
Professional Summary

Accomplished and resourceful administrative professional proficient in research, performance analysis and presentation/report development. Demonstrated ability in relationship building and support of daily operational and administrative functions in fast-paced environments. Seeking an opportunity as an Underwriting Assistant or support services that will allow my excellent analytical ability, effective communication and collaborative leadership skills to benefit the organization.

Skill Highlights
  • Insurance industry familiarity 
  • Data entry/type 35+ wpm
  • Presentation and report development
  • Attention to details and organization skills
  • Youth Mentor 2011-present
  • Communication and networking skills 
  • Proficient in MS Office Word, Excel, PowerPoint with advanced internet skills
  • Proficient with Lotus Notes, Outlook, AS400, SAP, Vision, Mainframe and Clarify
Professional Work History
Client Service Associate, 01/2014 to Current
Arthur J. Gallagher Chicago, IL
  • Assists Account Managers, Account Executives, and Producers with administration duties.
  • Proactively develops new customer contacts, reviews leads and participates in customer's technology; markets new/renewal accounts according to company procedures.
  • Provides quality administration support with renewal and new clients for my assigned accounts.
  • Quickly resolves and responds to customer service inquires, providing research and interactions with carriers or agents.
  • Facilitates information for support groups of client and evaluates all proposals, ensuring to include spreadsheets if needed.
  • Resourcefully prepares presentation/responses for renewals and client information.
Return Specialist, 01/2012 to 01/2014
Edward & Don Company Woodridge, IL
  • Accountable for processing return requests sent by department and collaborated with vendors to obtain return authorization.
  • Analyzed the cost effectiveness of each return request and negotiated re-stocking as needed.
  • Increased operational proficiencies by performing troubleshooting and resolving internal and external return issues.
  • Worked closely with Account Payable team to ensure credit RA's.
Purchasing Assistant, 01/2011 to 01/2012
Edward & Don Company North Riverside, IL
  • Assisted the Buyer with negotiating purchases to ensure lowest cost consistent with company standards for quality products.
  • Communicated with suppliers to resolve missed deliveries and short shipments.
  • Organized procurement records such as items purchased costs delivery product quality subcontractor performance and inventories.
  • Managed invoices by reviewing for accuracy regarding quantities and pricing discrepancies.
  • Conducted extensive research and account analysis; contacted delinquent customers to secure payment and applied money to customer's accounts.
Insurance Support Specialist, 01/2009 to 01/2010
Assurance Agency, Ltd Schaumburg, IL
  • Alleviated workload of Underwriters by proactively taking on additional work such as creating Word documents, Excel spreadsheets and PowerPoint slides.
  • Exceeded duties assigned as an Insurance Support Specialist, increasing efficiencies of team members.
  • Responded promptly to all internal and external customer requests with accurate and detailed information.
  • Organized activities by imaging files in appropriate database and assisting teams with copy and scanning projects.
  • Responsible for handling cash as well as receiving and logging package deliveries.
Policy Processing Specialist, 01/2007 to 01/2008
AXA Art Insurance Corporation Chicago, IL
  • Communicated between patients and insurance companies for patients understanding and knowledge of insurance coverage.
  • Exceptional ability to prioritize and multitask office duties such as faxing, filing, data archiving, and word processing.
  • Endorsed policies and checked documents against Artist database to ensure accuracy.
  • Managed supplies, emailed brokers and handled billing invoices.
  • Attached policies to Artist database and added underwriting comments.
Education
Master's Degree: Communications Inner City Education, 05/2011
Northeastern Illinois University - Chicago, IL

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Job-winning Loss Mitigation Specialist resume

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Colivito L. Williams Jr
Summary

Energetic, Performance-driven Claims Professional with over 10 years of experience. I hold experience in Inside Non-Injury Claims, Auto Field Claims, Inside Auto Liability Manager, Total loss Claims and Worker Compensation Claims. I also have extensive experience in investigating claims, reading and understanding policies and producing quality files for clients, while still keeping the client's promise to their customers.

Highlights
  • Skilled multi-tasker
  • Team player
  • Decisive
  • Fast learner
  • Personable
  • Flood claims
  • Xactimate
  • Strong organizational skills​
  • Active listening skills
  • Injury claims
  • Customer service expert
  • Staff development
  • Leadership Skills
     
Work Experience
Remote Claims Call Center Supervisor Jun 2017 to Jul 2018
KYW Claims Atanta, Ga
  • Reviewed estimates to make sure they were inline with the clients expectations
  • Successfully managed the activities of 25 team members in multiple locations.
  • Completed research on complex problems and resolved issues in a timely manner.
  • Managed department schedules to maximize coverage during peak hours.
  • Effectively communicated with team members to maintain clearly defined expectations.
Total Loss Adjuster Jan 2017 to Jun 2017
Pilot Catastrophe West Lafayette, IN
  • Negotiate Total Loss value 
  • Conducted claim and estimate re-inspections.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Identified fraud and subrogation opportunities
  • Initiates and conducts follow-ups via the use of the claim handling system
Worker Compensation Adjuster Feb 2014 to Jan 2017
Bintech Partners Atlanta, GA
  • Investigated claims to determine compensability; Demonstrate proper claim handling within authority.
  • Provided temporary disability payments and monitors case for continuation of benefits; terminates payments when appropriate; Return to work
  • Conducted negotiations for settlement of claims with claimants and attorneys; insure preparation and filing of necessary legal documents.
  • Prepared reports on claims and loss statistics and other information as required.

 

Auto Field Adjuster Nov 2012 to Feb 2014
Nationwide Insurance Atlanta, GA
  • Reviewed coverage to verify the loss was covered 
  • Wrote estimates for damage vehicles 
  • Conducted necessary inspections that were needed to assist the inside claims adjuster with their investigation. 
  • Worked with 3rd party vendors, ie repair facilities, tow yards ect....
Auto Liability Adjuster May 2010 to Nov 2012
Nationwide Insurance Gainesville, FL
  • Review coverage and apply applicable coverage
  • Obtained relevant evidence and information regarding suspicious claims.
  • Conducted interviews, gathered detailed information and completed field investigations if needed.
  • Completed required investigations on referred files in a timely manner.
Unit Assistant Nov 2005 to May 2010
Shands Healthcare Gainesville, FL
  • Recorded and filed patient data and medical records.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Strictly followed all federal and state guidelines for release of information.
  • Prepared patient rooms prior to their arrival.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Education
Diploma, General Studies May 2005 Buchholz High School Gainesville, FL General Studies
Certifications
Adjuster Licenses:
 
AL, AZ, AR, GA, FL, TX, NC, SC, WV, MS, MN, MI, IN, WY, UT, OK, KY, LA

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Experienced Loss Mitigation Specialist resume

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Kuturie D Rouse
Professional Summary

Doctor of Business Administration candidate specializing in program evaluation, analysis and management. Experienced in leading and collaborating with diverse international teams, marketing, conflict resolution and data analytic. Proven talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions within multilateral organizations.

Strong background in Youth and Community program development, with managing and creating innovative programs which target youth interest. Creating and presenting Workshops on Career and Academic achievement/planning.

Skills
    Microsoft Office Suite, specialty in Microsoft Word, Excel, PowerPoint and Outlook
  • Staff training/development
  • Employee scheduling
  • Project management
  • Conflict resolution
  • Human resources management
  • Exceptional interpersonal communication
  • Budget development
References
References Available Upon Request
Work History
Senior Exploring Executive, 06/2014 to Current
Boys Scouts of America-Greater New York Councils New York, New York
  • Administrator for 168 Explorers Units-Comprising over 4,800 Youth and 200 Law Enforcement Officers Citywide.
  • Responsible for Training and Assignment of over 200 Police Officers, School Safety Agents and Federal Agents.
  • Direct Manager for subordinate Exploring Executive & Program Specialist.
  • Member of the New York City Law Enforcement Exploring Executive Board and Program Committee.
  • Work in conjunction with NYC Exploring sponsoring agencies such as NYPD, MTA PD, FBI, DEA, U.S.
  • Customs & Border Protection, Amtrak Police, to ensure continued success of their programs.
  • Achieve progress towards specific goals and objectives, which include: program development through collaborative relationships, volunteer recruitment and training, fundraising, membership recruitment and retention.
  • Secure adequate financial support for programs in assigned area.
  • Achieve net income and participation objectives for assigned events and activities in funding ranges of $80,000 to over $110,000.
  • Responsible for expanding the number of specific career focused posts sponsored by businesses, educational organizations, government agencies, and community-based organizations through volunteers.


District Loss Prevention Investigator, 03/2014 to 06/2014
Great A&P Tea Company Montvale, New Jersey
  • Identify incidents of theft and fraud, reviewing CCTV and exception reports.
  • Conduct store audits on a weekly basis for cash shortage, security incidents, safety awareness, and creating a "Stock Loss Elmination" culture throughout district.
  • Investigate organized retail crime trends throughout district to partner with law enforcement and other retailers for apprehension and information sharing network.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Organized and executed 8 undercover surveillance operations using electronic recording equipment.


Senior Target Protection Specialist, 09/2012 to 03/2014
Target Corporation New York
  • Create and help develop store crowd management plans, employee safe and secure plans.
  • Shortage action plans and high security inventory item counts.
  • Conduct preliminary investigations and follow-up investigations into theft and fraud matters for external and internal matters.
  • Installed & conducted movement of Store IP Security Cameras (PTV, Still,& Covert).
  • Develop a rapport with guest and team members to develop and maintain a safe and secure environment using store patrols and mobile exterior security patrols as well as informational interviews.


Chief Of Explorers- Commanding Officer, 01/2007 to 12/2013
New York City Police Department Brooklyn, New York


  • Head Leadership for over 3,500 NYC explorers including 8 direct subordinate explorer chiefs.
  • Developed, implement career, academic and program training publications, and programs for youth development.
  • Plan and coordinate trips and community service projects with other law enforcement agencies, along with other community partners.
  • Assist in the coordination and execution of the annual Law Enforcement Exploring Leadership Academy.
  • Developed new explorer orientation and training sessions.


Box Office Manager, 04/2009 to 07/2012
National Amusements- Multiplex Cinemas Valley Stream, New York
  • Theater Box Office manager immediately supervising 10 cashiers and manager on duty during shift for up to thirty employees.


Cashier Scheduling Manager & Theater Safe manager, Delete Delete
  • Created a welcoming and guest friendly environment for all guest and employees by addressing concerns for service complaints, safety & cleanliness along with overall movie going experience.
  • Assisted in Weekly and Daily Concession Counts and Food Service Production.
  • Developed cashier weekly schedule, a cashier-training program along with a new hire/orientation program.


Education
Master of Science: Public Administration, Current
Marist College - Poughkeepsie, New York

Coursework in Leadership, Power and Influence; Negotiations and Conflict Management; Ethical Management of Organizations; Public Budgeting.: Delete - Delete

B.S: Security Systems, 2013
State University of New York, Farmingdale State College - Farmingdale, New York
Criminal Justice- Security Systems