Mortgage Loan Originator resume examples

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Skillful Mortgage Loan Originator resume

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Amanda Trevino
Professional Summary

Enthusiastic, resourceful young professional with adept management skills and strong environmental adaptability that focus on building the brand image and increasing sales.

Skills & Qualifications
  • Fluent in Spanish
  • Social Media Planning and Implementation
  • Internet marketing
  • Brand Development
  • Process implementation
  • Data analysis
  • Client assessment and analysis
  • Marketing and promotions
  • Comparative market analysis
Work History
02/2018 to Current
Mortgage Loan Originator Quicken Loans Inc. – Cleveland, OH
  • Generated status reports, brief books, and spreadsheets.
  • Researched industry competitors and compiled detailed analysis data.
  • Evaluated client financial positions and identified the most appropriate banking products.
  • Researched companies and prepared presentations for management and prospective buyers.
  • Used investment software to break down complex legal and financial information for the client.
08/2017 to 01/2018
Barista R&B Bubble Tea KTV – Toledo, OH
  • Complied with standards for merchandising, stocking and storing product.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
11/2010 to 07/2017
Hostess Jennifer's Restaurant – Strongville, Ohio
  • Engaged in suggestive selling and other sales techniques.
  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.
01/2017 to 06/2017
English Second Language Teacher US Together Inc. – Toledo, OH
  • Created monthly academic status reports based on in-depth student evaluations.
  • Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension.
  • Coordinated communication between students and school administration to create an effective and culturally-sensitive learning environment.
Education
May 2018
Business Administration : Marketing and Spanish
 University of Toledo - Toledo, OH

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Maggie Julian
  • https://www.linkedin.com/in/maggie-julian-17815018/
Professional Summary


Corporate manager offering significant accomplishment during my 20 year-history. Proactive and devoted manager adept at collaborating closely with the manager and assuming responsibilities of managing daily activities, directing operations and supervising staff in order to assist in actualizing the organization aspirations, short term initiatives and long term goals and objectives.

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Skills
  • Team leadership
  • Staff development
  • Extremely Organized
  • Coaching and mentor
  • Team liaison
  • Staff training/development
  • Relationship building
  • Self-motivated
  • Teamwork and collaboration
  • Operations management
  • Strong verbal communication
  • High Emotional Intelligence
  • Negotiations Skills
  • FHA/Scorecard
  • Manual Underwriting
  • Risk management of processes
  • Process implementation
  • Client assessment and analysis
  • Conflict resolution
  • Project management
  • Customer service oriented
  • Cultural Competent
Professional Experience

Mortgage and consumer lending professional proven ability to research, identify and quickly resolve problems. Created new approved/preferred vendor database resulting in improved time line for overall procurement process. Maintained current relationships and actively sought out new clients and vendors. Experienced in developing training manuals and materials in order to develop personnel in the loan origination process and productions. Experienced in leading committees and teams to efficiently execute projects and goals client-focused. Producing Sales Manager  with 15+ years of providing solutions to customers. Solid understanding of the HMDA, TILA, RESPA, FHA, ECOA, SAFE Act, and CFPB Rules and Regulations, and Integrated Mortgage Disclosures (TRID). Experience with Mortgage Builder, Calyx Point, Encompass360, and Symitar, Prime Alliance, Desktop Underwriter, ScoreCard and Loan Prospector.

Work History
08/2018 to Current
Graduate School And Internship Law Enforcement Cancer Support Foundation – Redalands, CA
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to class and ready to start immediately.
04/2016 to 08/2018
Real Estate Production (Equivalent To A Manager) Unify Financial Credit Union – Torrance, CA
  • Lead the efficiency and accuracy of the day to day operations, administration and supervision of the Real Estate Production Department.
  • Ensure a full and complete working knowledge of all the Credit Union loan products, programs, policies, procedures and all the governing regulatory laws and guidelines, and operational task perform within the Real Estate Production Department.
  • Monitor pipelines of Processors/Underwriters and Funders to ensure timeliness and accuracy of the workload.
  • Reviews and recommends operational revisions to procedures ( within regulatory guidelines) to maintain consistent of Superior Member Service, and enhance department effectiveness and efficiency.
  • Assist in the development and ensure achievement of monthly and annual performance and production goals and corporate objectives.
  • Administrative responsibility for Real Estate Production Department, planning, directing, organizing and production reporting.
  • Leads ongoing training initiatives for Processors/Underwriters and Funder to continually develop staff in Superior Service and Ensures department is fully crossed trained and functioning in an optimal manner.
  • Expert mortgage and consumer lending professional with broad background in both for profit and not for profit banking industry.
  • Proficient in all facets of leading the operations, including direct and indirect lending, credit card, sales and production, underwriting, funding and government compliance.
  • Supported Chief Operating Officer with daily operational functions.
  • Liaison between Real Estate Production and Real Estate Servicing
06/2015 to 06/2016
Business Development Manager/Trainer New American Funding – Tustin, CA
  • Implemented marketing strategic resulted in 12% growth of customer base.
  • Responsible for creative design for various campaigns
  • Supported Vice President with daily operational functions.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
06/2013 to 06/2015
Mortgage Loan Officer NuVision Federal Credit Union – Huntington Beach, CA
  • Verified data integrity and accuracy.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Responded to customer requests via telephone and email.
  • Produced ad hoc reports and documents for senior team members.
  • Initiated two key partnerships which resulted in 54% revenue growth.
  • Performed initial client assessment and analysis to begin research process.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Researched and identified opportunities for growth.
  • Executed calling campaigns targeting direct end-user prospective accounts.
  • Ensured that client inquiries were handled professionally and efficiently
02/2003 to 01/2013
Sales And Marketing Manager Archer Finance Inc – Costa Mesa, CA
  • Produced ad hoc reports and documents for senior team members.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Verified data integrity and accuracy.
  • Initiated two key partnerships which resulted in 75% revenue growth.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Supported broker and sales team with daily operational functions.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Entered details such as payments, account information and call logs into the computer system.
  • Researched and updated all required materials needed for firm and partners.
02/1996 to 02/2003
Member Service Representative V (Lead) Orange County Teachers Federal Credit – Santa Ana, CA
Education
Bachelor of Arts: Business Administration and Leadership Concordia University - Irvine, CA
Master of Arts In Management : Business Management University Of Redlands - Redlands, CA
Additional Information
  • Notary Public License
  • NMLS # 345376
  • Board Director for Orange County Head Start ($ 40 million Government Funded Agency)
  • Chair of Community Relations Committee (3 years), Executive Officer as Secretary for Board , Member of the Finance Committee (2008-2014), Member of the Governance Committee (2008-2014), Member of Audit Committee (2008-2014)
  • Led events for National Association of Real Estate Professionals and California Association of Mortgage Professionals
  • Formulated a financial literacy curriculum, including a power point and training information
  • Community workshops to understand the basic concepts of financial literacy and purchasing a home

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Experienced Mortgage Loan Originator resume

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Carolyn Smith
Professional Summary

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.

Skills
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail Dedicated team play
  • Advanced MS Office Suite knowledge Credit reports, appraisals and VOD and VOE
  • Initiated and was the main point of contact in converting paper files to electronic files.
  • Strong problem solving aptitude
  • Cash handling and management
  • Positive and friendly
  • Customer service-oriented
  • Multi-line phone proficiency
  • Filing and data archiving
Work History
Appliance Sales Specialist, 03/2018 to Current
 Home Depot Inc – Denver, CO
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances they were interested in.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Contributed to team success by exceeding team sales goals by 70%.
  • Recommended merchandise to customers based on their needs and preferences.
  • Preserved a perfect attendance record for 7 months.
Student Loan Advisor, 02/2016 to 01/2018
 Nelnet Inc – Aurora, CO
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed high call volume with tact and professionalism.
  • Accurately documented, researched and resolved customer service issues.
  • Gathered and verified all required customer information for tracking purposes.
  • Acted professionally and patiently when addressing negative customer feedback.
Lien Release And Assignment Associate, 12/2014 to 02/2016
 Specialized Loan Services – Lonetree, CO
  • Request payoff information to release liens on properties
  • Daily updated data base with current status
  • Sent lien releases to be recorded
  • Verify correct assignments with loans
Mortgage Processor, 09/2006 to 08/2014
 Nationstar Mortgage – Lonetree, Colorado
  • Designed electronic file systems and maintained electronic and paper files.
  • Ordered credit reports, appraisals, VOD and VOE
  • Ordered all field reviews , received in and uploaded to borrowers file; worked closely with appraisers and vendors.
  • Was the main point of contact in the Asset Risk Management department
  • Had daily interactions with attorneys and legal regarding documents and status of loans.
Receptionist, 09/2005 to 02/2006
 Aurora Loan Services – Lone Tree, CO

Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information.

  • I was responsible for answering 20 outside lines as well as 4 lines internally.
  • Accepted payments and packages that required a signature.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Prepared packages for shipment, pickup or courier delivery to customers.
Education
High School Diploma Machebeuf High School - Denver

Graduated top 5% of class with 3.5 GPA

Additional Information

10/1987-03/2001-Montgomery Wards: Was commission furnture sales assoicate in Orlando, Florida and Aurora Colorado. Top salesperson in both locations for a number of years. Montomery Wrds closed in March 2001 and at that time went to Sears as an appliance salesperson.

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