Enthusiastic, resourceful young professional with adept management skills and strong environmental adaptability that focus on building the brand image and increasing sales.
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Corporate manager offering significant accomplishment during my 20 year-history. Proactive and devoted manager adept at collaborating closely with the manager and assuming responsibilities of managing daily activities, directing operations and supervising staff in order to assist in actualizing the organization aspirations, short term initiatives and long term goals and objectives.
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Mortgage and consumer lending professional proven ability to research, identify and quickly resolve problems. Created new approved/preferred vendor database resulting in improved time line for overall procurement process. Maintained current relationships and actively sought out new clients and vendors. Experienced in developing training manuals and materials in order to develop personnel in the loan origination process and productions. Experienced in leading committees and teams to efficiently execute projects and goals client-focused. Producing Sales Manager with 15+ years of providing solutions to customers. Solid understanding of the HMDA, TILA, RESPA, FHA, ECOA, SAFE Act, and CFPB Rules and Regulations, and Integrated Mortgage Disclosures (TRID). Experience with Mortgage Builder, Calyx Point, Encompass360, and Symitar, Prime Alliance, Desktop Underwriter, ScoreCard and Loan Prospector.
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Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.
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Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information.
Graduated top 5% of class with 3.5 GPA
10/1987-03/2001-Montgomery Wards: Was commission furnture sales assoicate in Orlando, Florida and Aurora Colorado. Top salesperson in both locations for a number of years. Montomery Wrds closed in March 2001 and at that time went to Sears as an appliance salesperson.