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Self-Motivated, Strong Leadership, Computer Proficient, Highly Organized, Attention to Detail, Project Management, Time Management, Customer Service, and Creative Problem Solving

12/2019 - Current Field Operation Specialist - Operations Randstad Technologies | Boston, MA
  • Prepare specialized reports for Vice President, Senior Vice President, President and all other upper level managers.
  • Perform weekly, monthly, and annual audits for clients and internally to ensure everything is in line with compliance.
  • Plan and book travel for upper level management
  • Order office supplies and and equipment for field offices.
  • Run reoccurring background checks in accordance with client requirements.
11/2018 - Current Field Operations Specialist - Payroll Randstad Technologies | Boston, MA
  • Monitor and Oversee payroll for 700+ external employees
  • Respond to employee inquiries regarding payroll, timekeeping, and benefits. 
  • Work quickly and efficiently, with minimal oversight, to ensure accuracy of payroll processing.
  • Review, investigate, and correct errors and inconsistencies in financial reporting.
  • Work closely with other operations teams to correct inconsistencies timely.
01/2014 - 11/2018 Executive Assistant/Office Manager Randstad Technologies | Boston, MA
  • Plan and organize off-site/on-site meetings and events for executives and employees
  • Act as liaison for fundraising initiatives
  • Handle high volume calendar management for Northeast region's Vice President
  • Prepare expense reports and invoice reconciliation in Concur Expense
  • Reserve and set up conference rooms for meetings
  • Arrange complex, detailed and frequently changing travel plans and itineraries
  • Set-up new consultants in payroll software system
  • Payroll Management-perform audits and adjustments on a weekly basis for employees
  • Onboard and Off-board talent using PeopleSoft software
  • Responsible for the handling of talent and client issues
08/2013 - 12/2013 Assistant Event Coordinator Venus II Restaurant | Marshfield, MA
  • Hosted social events and fundraisers of 40-200 people in the Venus II function room.
  • Advertised events through social media and scheduled necessary personnel needed for events.
  • Attended client meetings with the Event Coordinator to understand client's expectations.
  • Handled any concerns that arose on the day of the event.
  • Managed the setup and breakdown of the event.
03/2012 - 08/2013 Pricing Specialist State Street Corporation | Quincy, MA
  • Retrieved daily prices of stocks, bonds, and commodities from various pricing vendors
  • Monitored global markets to verify securities are priced in agreement to fund's policies
  • Produced the Net Asset Value of over 100 mutual funds to clients
  • Interacted with internal business units and external clients to meet time critical deadlines
  • Trained, and mentored new employees; reviewed work of colleagues for accuracy
  • Streamlined new auditing processes to efficiently obtain real-time financial market data
Education and Training
Event Planner Certificate Program
Quincy College | Quincy, MA
Bachelor of Science: Business Management
Westfield State University | Westfield, MA

Concentration: Accounting Minor: Commercial and Recreation Tourism Management

Activities and Honors

Member of (ILEA) International Live Events Association, (NACE) National Association for Catering and Events, and (NBTS) National Brain Tumor Society Boston Walk Committee 2019

This resume is created in 7 minutes.
Professional Summary

Highly organized professional with advance technical computer skills. Well versed in troubleshooting programs/applications with a strong desire to learn and acquire additional technical skills. Strong understanding of networking principles and VoIP phone operations. Proven leader and effective communicator focused on providing timely, accurate work.

  • Dependable and reliable
  • Accurate and detailed
  • Desktop and laptop installations
  • Help desk support
  • Network component installations
  • Hardware and software installation
  • Technical support
  • Customer service expert
Work History
Sep 2018 - Current Mesa, AZ
Insurance Servicing Representative / National General Lender Services
  • Accurately inputted/updated carrier payment codes, property type codes, and escrow codes
  • Assured timely verification of insurance coverage prior to disbursing premium payments
  • Accurately inputted all customer and insurance information into company's computer system using QWS system of record (average 150 documents per day)
  • Contacted insurance carriers to discuss their policies and customer coverage
  • Resolved discrepancies in insurance payments by collaborating with carriers
Sep 2017 - Sep 2018 Phoenix, AZ
Operations Coordinator / Intelligent Technical Solutions
  • Identify, support, and escalate situations requiring urgent attention
  • Provided direction/guidance to internal teams in order to achieve targets
  • Collaborated with vendors to locate replacement components and resolve advanced problems
  • Configured hardware, devices and software to set up work stations for employees
  • Linked computers to network and peripheral equipment, including printers and scanners
  • Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues
Feb 2011 - Aug 2017 Mesa, AZ
Administrative Specialist / Phoenix-Mesa Gateway Airport
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
  • Prepared documents, reports and presentations using advanced software proficiency
  • Performed administrative tasks such as record keeping and writing correspondence
Nov 2009 - Oct 2011 Gilbert, Arizona
Salesperson / Century 21 - AZ Foothills
  • Maintained and updated customer service database
  • Used MLS database and other realtor databases to find properties for clients
  • Negotiated, facilitated and managed real estate transactions
  • Continually stayed up-to-date on mortgage rates and related real estate news
Aug 2006 - Mar 2010 Mesa, Arizona
Communication Specialist / Omniflight Helicopters
  • Relayed medical and patient information to hospitals
  • Answered multi-line phone systems, transferred calls and determined call priority while performing quick and efficient customer service
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
Mar 2005 - Oct 2006 Tempe, AZ
Emergency Medical Technician / PMT Ambulance
  • Administered patient care during transportation to healthcare facilities
  • Responded to medical transportation calls
  • Maintained inventory of patient transportation vehicle
  • Accurately created/updated patient care record
2017 Phoenix, AZ
Associates of General Studies South Mountain Community College
Gilbert, AZ
High School Diploma Gilbert High School
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Professional Summary

Persevering IT Asset Manager seeks a position with an organization agency that will provide opportunities for professional growth and development. Focused and detail-oriented

Professional Highlights
  • Achievement of Excellence Procurement Award (National Procurement Institute) three consecutive years 2016-2018.
  • Exceptional computer and Internet skills.
  • Strong understanding of business efficiency methods.
  • Able to work independently or as part of a team.
  • Dedicated to reducing the red tape that can cause business issues.
  • Proactive problem solver and analytical thinker.
  • Works well with all levels of management
  • Bilingual: English/Spanish
Work Experience
Gwinnett County Public Schools Suwanee, GA IT Asset Manager 09/2008 to Current
  • Conduct and lead on-site audit verification of assets in 136 Gwinnett County Public Schools
  • Ensure team member responsibilities are defined and understood for asset audits.
  • Establish and maintained effective communication system.
  • Compute, record, proofread data, records and reports.
  • Responsible for the disposal of all excess asset equipment.
  • Handle telephone inquiries.
  • Review audit results with school principals and bookkeepers in a close out conference.
  • Implement processes to streamline workflow.
  • Conduct training programs related to asset & audits.
  • Provide input to upper management on scheduling and recommendation to improve policy/procedure.
  • Prepare audit results for use by property management, CFO, and school leadership.
  • Complete regulatory, pre-implementation and risk-based audits to achieve business objectives.
Department of Probation Services Orlando, FL Probation Officer 08/2005 to 08/2008
  • Supervised a caseload of sixty criminal offenders.
  • Conducted follow-up interview with offender or inmate to ascertain progress.
  • Conducted pre-hearing/pre-sentencing investigations and testifies in court.
  • Random drug testing and DNA collection for FDLE.
  • Conferred with inmate and family to identify needs and problems.
  • Consulted with attorneys, judges, and institution personnel to evaluate inmate's social progress.
  • Counseled offender as well as refer to social resources of community for assistance.
  • Formulated rehabilitation plan for each assigned offender or inmate.
  • Made recommendations concerning conditional release or institutionalization of offender/inmate.
  • Provided guidance to inmates/offenders such as development of vocational and educational plans and available social services.
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, the democratic political process, human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders.
  • Attended weekly detention audit.
Orange County Public School Orlando, FL Administrative Specialist 12/2001 to 07/2005
  • Coordinated all department functions for 26 employees.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Coordinated meetings with department managers and served as main liaison between purchasing and property staff.
  • Managed office supply inventory using online tracking system.
  • Computed, recorded, and proofread data, records and reports.
  • Prepared and managed department budget.
  • Prepared inventory results report for the department Director.
United States Army Kansas City, MO Adminstrative Specialist 08/1994 to 08/1998
  • Performed clerical and administrative duties for entire Brigade.
  • Answered inquiries from staff and advises personnel on administrative and clerical matters.
  • Signed receipts  for, logs, inventories, files, and secures classified documents.
  • Reviewed and edits correspondence prior to release, submission for signature, or other disposition.
  • Set-up and maintain logs, rosters, status boards, charts, graphs, and view graphs.
  • Prepared suspense control documents and maintain suspense files.
  • Issued supplies and materials  to the Brigade Division. 

MBA: Business Adminstration 2006 University of Phoenix, Orlando, FL
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Dedicated and focused worker who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

  • Proficient math & cash handling skills
  • Excel spreadsheets
  • Meticulous attention to detail
  • Advanced MS Office Suite knowledge
  • Strong problem solver
  • Schedule management
  • Self-starter
  • Quick learner
  • Results-oriented
Inventory Specialist Jul 2018 to Current
BB Staffing Denver, CO
  • Maintained the lowest variance of 7 stores since promotion
  • Directed the organization and control of the store's stock of over 10,000 products including verifying chargebacks and adjustments
  • Conducted daily inventory audits
  • Proficient with inventory control systems, working independently and anticipating stock needs
  • Investigates any inventory discrepancies with diligence, planning, and solutions
Assistant/Receptionist Nov 2017 to Jun 2018
Add Staff Inc Colorado Springs, CO
  • Collaborated with other administrative team members on special projects and events.
  • Handled and distributed all incoming and outgoing mail.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports, and documents. 
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Collected and kept careful records of rental payments.
  • Monitored common areas for cleanliness and safety.
  • Integrated academic and vocational curricula to help partners learn a variety of skills.
  • Contributed to ongoing staff training sessions.
  • Managed calendars for multiple employees.
  • Answered phones for two companies.
Assistant/Inventory Specialist Sep 2016 to Sep 2017
Delt Services Inc. Denver, CO
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
  • Managed quality communication, customer support and product representation for each client.
  • Assisted customers with store and product complaints.
  • Stocked and rotated inventory regularly.
Manager/Inventory Specialist Jun 2015 to Jul 2016
Tucker Processing Boulder, CO
  • Facilitated monthly and quarterly physical inventory counts.
  • Administered all point of sale opening and closing procedures.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Directly supported CEO in managing operation work flow.
  • Handled and processed confidential patient information.
  • Managed daily office operations and maintenance of equipment.
Front Desk Clerk May 2013 to Aug 2013
Red Rocks Community College Lakewood, CO
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and distributed faxes and mail in a timely manner.
Teacher's Assistant Oct 2011 to Oct 2012
Red Rocks Community College Lakewood, CO
  • Proofed and maintained class documentation for up to six classes per semester
  • Managed testing software for student exams, including scheduling and controlling access
  • Data entry and calculations for class grades, both standard and weighted
  • Upgraded outdated physical and electronic filing systems
  • Worked mostly independently and self taught most systems
  • Developed conference brochures and class presentation materials
  • Standard office duties including: filing, shredding, copying, phones, messages, email, mail, internal school correspondence, customer/student services, etc.
Associate of Arts, Psychology Red Rocks Community College Lakewood, CO, USA
  • President of the Psychology Club - Fall Semester 2014
  • Member of Phi Theta Kappa Honor Society
  • GPA: 3.9
  • Classes taken: Intro to PC Applications, Intro to Computer Programming
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Skilled, diligent and driven financial professional with 5+ years of order entry experience. Effective communicator and team-builder with strong analytical, database management and organizational skills. 

Bachelor of Science: Finance 2010 University of Wisconsin-Milwaukee, Milwaukee, WI

Minor: International Business  

Professional Experience
US Bank Milwaukee, WI Accounting Specialist 01/2019 to Current
  • Enter account data and provided updates to accounts database. 
  • Analyze trends and tracked customer behaviors.
  • Ensure balance sheet reconciliations were completed.
  • Research and resolved issues with billing and invoices.
Bourbon LLC Inc. Milwaukee, WI Owner/Operator 11/2015 to Current
  • Oversee day-to-day operations.
  • Control costs by keeping inventory in line with current needs.  
  • Assess all aspects of business operations to implement a realistic annual budget.
  • Manage cash stock and inventory balances accurately.
  • Maintain required records including food production, inventory, and income/expense. 
  • Fulfill orders for clients and customers via phone and email.  
Wells Fargo Milwaukee, WI Loan Documentation Specialists 4 (Contract Successfully Completed) 07/2015 to 11/2015
  • Reviewed and corrected 2011-2015 Home Mortgage Disclosure Act Loan Approval Reports.
  • Audited members files to ensure the quality of documentation.
  • Utilized research database and imaging systems reviewing applications as Approved, Not Accepted, Pre-approvals and Duplicates.
  • Resolved discrepancies with documents and reports.
  • Reviewed loan files for compliance with bank policy and regulatory compliance.
Wells Fargo Milwaukee, WI Loan Adjustor Specialist 11/2012 to 07/2015
  • Analyzed and researched FHA account loan history to determine if the loan is ready for pre-approval negotiations while in compliance with all mortgage regulatory requirements, contractual terms, guidelines and government regulations.
  • Provided substantial support to colleagues as team captain and subject matter expert.
  • Successfully tracks assigned loan files from the initial application to the approval/decline status.
  • Consistently exceeds monthly goal expectations on property closings.
  • Efficiently processes government loans for short sales in an effective timely manner.
  • Mitigate foreclosures and company losses reducing delinquency.
  • Multi-tasks and prioritizes daily work to ensure deadlines are met.
  • Lead, assist and serves as member of the employee engagement committee.
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Professional Summary

Results-oriented Medical Biller with excellent organization, communication and relationship-building skills. Quality-focused billing professional successful at settling patient and insurance accounts.

Professional Experience
05/2016 to Current
Medical Billing Specialist Desert West Surgery Las Vegas, NV
  • Audited medical records and diagnosis codes for accuracy and completion.
  • Submitted claims to insurance companies. 
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Organized information for accounts that were more than 90 days past due and transferred them to a collection agency.
  • Completed and submitted appeals.
  • Handled surgical billing for 9 providers in a busy General Surgery practice.
  • Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
  • Performed with precision by entering data accurately and researching to resolve questions.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce the number of unpaid and outstanding accounts.
08/2015 to 05/2016
Patient Service Representative Healthcare Partners Las Vegas, NV
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy.
  • Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
  • Posted charges, payments and adjustments. Ensured timely and accurate charge submission through electronic charge capture, including the billing and account receivables (BAR) system and clearing house.
  • Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.
  • Ran credit card batches and balanced deposits on a daily basis.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
This resume is created in 7 minutes.
  • 2 years surface experience
  • 2 years underground experience
  • safety orientated
  • familiar with OHS
  • High Risk Work License
  • Advanced Rigging, EWP, LF
  • Loader and UG articulated Truck
  • Open WA HR license
  •  OHS orientated 
        - JSEA
        - Take5
        - Risk Assessmant
        - Personal Danger Tags
        - First Aid
  • Able to pass DAS and Fitness for Work test
  • Rigging experience
  • Confined space and working in heights experience
  • power tools/ air tools
  • familiar with pumps and heavy machinery
  • IT 38G & Atlas Copo & Cat articulated Dump Truck
Nipper/Service Crew/Truck Driver Feb 2017 to May 2018
GBF Subiaco, WA
Deflector Gold Mine Doray Minerals
  • Looking after Jumbo Drill Rigs
  • Service Crew
  • Truck Driving/ Charge up Offsider
Nipper Nov 2016 to Feb 2017
PYBAR Mining Services l Underground Mining Contractors Perth, WA

 Deep South Gold Mine

  • Main Duty Nipper (see job underneath)

Nipper Aug 2016 to Nov 2016
Australian Contract Mining Perth, WA
  • Offsider for up to 3 Jumbo Drill Rigs setting up headings according to plan (bolts & mesh 4.5m or 6m depending on the cut - gooies with raisin stick to support shotcrete and sometimes both depending on ground conditions)
  • calling up levels if non reversible and communicating with trucks
  • checking hydraulic oil & rock drill for the jumbos as well as bringing new dolly bars, shanks, drill bits, reamers, new hoses and boring & bolting steels
  • watering down fired headings for bogger operators as well as finding hoses to keep the workflow going
  • throwing bolts for jumbo operator, changing steels, helping with face mark up & putting Polly in drilled bottom holes for charge up to prevent water from entering
  • setting up pumps -fixing bull hose, water & air hoses with hose clamps -helping jumbo to change centralizers, shanks and bits
  • bringing stuff for service crew (setting up 0.9+plates and service hangers for planned service extensions, knocker line & headers.
  • dragging Polly pipe, mesh and doing general rubbish runs)
  • manual scaling areas which might be a potential hazard for the cross shift jumbo or nipper
  • washing Ute end of shift and doing proper pre-starts (filling up engine coolant checking brake fluids & wheel nut indicators for lose wheels)
  • general understanding of underground environment - driving underground - helped out charge up a couple of times - little experience on the truck and in service crew basket.
Lifeguard Dec 2015 to Aug 2016
VenuesWest Mount Claremont, WA
  • Casual Life Guard at HBF Stadium Shenton Park Perth
  • Pro Active behavior to keep Patrons safe around water
Diamond Drillers Offsider Mar 2015 to Sep 2015
Barminco Hazelmere, WA
  • 4x4 Underground driving
  • rock drill use/ fixing minor stuff around rig/ handling core/ tubes/ rods
  • constant housekeeping
Labourer Jan 2015 to Mar 2015
Hays-Trades and Labour Perth, WA
  • Civil construction work
  • (Densford Civil) 044
Pre & Post Shut Down Crew Feb 2014 to Sep 2014
Outotec Geraldton, WA
  • Machine Operator Telfer Goldmine Newcrest Clean up
  • crew Bobcat 500hrs+, Forklift, EWP, Telescopic Material Handler and Loader work.
  • Pre Shut Post Shute including: barricading, cleaning up crusher tunnel with Bobcat and bull hoses.
  • Hosing spillage in sump pumps and unblocking sump pumps.
  • Familiar with wrecker pumps and hard plastic pipes.
  • Cleaning Feeding Carts of Mills and preparation work for Mill & Crusher Shuts. Shut including: Cleaning tanks for inspection,cleaning spillage underneath Ball and Sag Mill with Bobcat for gold recovery. Cleaning around different conveyor belts. Post Shut including: High pressure cleaning of Mill Liners. Shifting Liners with IT Loader to lay down yards. Cleaning spillage and building wind rows and light and heavy vehicle parking areas with Loader and Bobcat.
Trade Assistant Aug 2013 to Aug 2013
Monadelphous Kalgoorlie
  • Leinster shut-down -being confined space sentry/ firewatch -passing tools to tradesman and helping them.
Mill Reliner and Dogman Feb 2013 to Jun 2013
Reliner/ Dogman Specialized Reline Services Geraldton, WA
  • 4 shut downs Worsley Alluminia, Greenbushes, Kwinana Nickel -operating powertools (rattleguns/ talk units/ LRT units/ air winches) -driving forklift and basic dogman work.
Construction Worker Dec 2012 to Feb 2013
Stark im Umbau GmbH&Co.KG Neuss, NRW
Labourer Sep 2012 to Dec 2012
TA State Wide Steel Geraldton, WA
Reliner Jun 2012 to Sep 2012
Specialized Reline Services Geraldton, WA
Tractor Operator Mar 2012 to Jun 2012
Sungem Enterprises Mullewa, WA
Reo Bender Laborer Jan 2012 to Mar 2012
Statewide Steel Geraldton, WA
Removalist Aug 2011 to Oct 2011
Jungen Erkelenz, Germany
  • White Card
  • WA open HR license
  • Dangerous goods license
  • High Risk Work RA, LF, WP
  • RII09: LS, LB, LE, LL
  • Senior First Aid
Education and Training
High School Diploma 2011 Cusanus Gymnasium Erkelenz Erkelenz, NRW, Germany
Cusanus Gymnasium Erkelenz, NRW, Germany Tickets: White Card high risk card-/WP/Forklift/RA HSE induction/ LS LB LE LL Senior First Aid Certificate/ WA drivers license HR / dangerous goods licence
Additional Information
  • Australian Citizen
  • fluent in English and German, basic French
  • D.O.B. 15.05.1991
This resume is created in 7 minutes.
Professional Summary
Highly ambitious, 20 year Top Performer.  Experienced REO Broker / Realtor, Quick Pro Mobile Notary.  Meticulous and precise, excellent time management, multiple tasking and interpersonal skills. Accustomed to working under pressure and meeting dead lines well above the norm of expectations. Broad industry experience includes 3000+ REO sales and management, strong understanding of  Conventional, FHA, VA, Reverse and refinancing  loan processing and procedures as well as having performed hundreds of loan modifications over the years. Ask me what I can do for you?
  • Extremely organized
  • On time every time
  • Document Management
  • Strong verbal communication
  • Powerful negotiator
  • Process implementation
  • Conflict resolution
  • Self-motivated
  • Team leadership
  • Excellent time management

Conducts closings consistent with the legal and ethical standards as set forth by the laws and rules promulgated by the state in which certified.

Strictly follows lenders instructions

Communicates with title companies and lenders regularly 

Secure the return and quick delivery of notarized loan packages to the designated title company. 

schedule and confirm appointment times and locations

Work History
Quick Pro Mobile Notary, 01/2017 to Current
Self Kansas City, Missouri
REO Broker / Realtor / Property Manager, 09/2017 to Current
CJ Real Estate Blue Springs, Missouri
REO Broker / Realtor, 12/1998 to 10/2017
Platinum Realty Overland Park, Kansas
Established my own REO business and maintained for 20 years based on accuracy and performance. Clients - Freddie Mac, Fannie Mae, Rushmore Loan Servicing, Selene Finance, BSI Financial, Atlas Asset Management, VRM, CitiMortgage, Carrington Mortgage, Bayview Loan Servicing and more. 
Real Estate - Continued Every 2 years State Requirement, On going
Career Education Systems Inc - Kansas City, MO
National Notary Association
Notarology - Loan signing course certification
KCRAR - Kansas City Regional Area Realtors
REO Network
Marlborough Community Coalition