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Skills
  • HTML,CSS , SQL ,R,C#,Python, Visual Studio , Excel , Word , Access
Education and Training
Bachelor of Arts Information Systems, , , Calvin College, , Grand Rapids MI. May 2019
Experience
Marketing Lead, Roseland Stair Works Inc, February 2019-Current Orland Park, IL
  • Helped develop marketing strategies and plans to launch a new line of less customizable stairs
  • Modeled trends and prepared reports utilizing database details to have a clear picture of the industry 
  • Applied specific demographic parameters to target market , which enabled us to come up with branding options. 
Researcher, Calvin College, March 2019-Current Grand Rapids, MI
  • Conducted research on NuGet Servers and Chocolatey packages to have them localized on the Calvin server. This eases the updating of software quarterly
  • Scripting to enable the ease of updating windows license on all Calvin computers being utilized by the computer science department
  • Managing over half a million dollar worth of servers and patching vulnerabilities
Web Developer, Women In Computing , August 2018-December 2018 Grand Rapids
  • Worked on the first women in computing website for the Calvin Chapter
  • Https://womenincomputing.herokuapp.com
Requirement Analyst , Calvin College Theatre Company , August 2017-December 2017 Grand Rapids, MI
  • Served as liaison between  client and software architects
  • Prepared the user manual for the software package for the client 
  • Monitored user experience test to document the improvements
User Analyst , Grand Rapids public Library , August 2016-December 2016 Grand Rapids
  • Monitored multiple databases to select decisive data-set to analyze for millage
  • Consulted with the client and Data analyst on how to analyze data-set and fulfill client requirements
  • Successfully streamlined specific areas client had to target to get millage passed
Orientation Assistant , Calvin College Orientation , August 2016-Current Grand Rapids, MI
  • Coordinated orientation for international students
  • Facilitated daily activities.
  • Mentored and lead 160 students
  • Worked as a team lead with 13 other leaders
Activities and Honors

2017-2019                  Rangeela - Lead Director

  • Managed all creative content for publicity 
  • Exceeded expectation and sold out 3 nights of the show 
  • Managing over 200 participants  
  • Chairing a 6 member Committee 

Rangeela is an  annual culture show which includes 300 participants and 4000 plus audience members cumulatively 

This resume is created in 7 minutes.
Professional Summary

Reliable, detail-oriented Financial Service Professional with more than 12+ years of experience in corporate finance and customer service. Versed in balancing priorities and meeting deadlines under pressure, and adapts quickly to challenges and changing environments. Superior analytical and problem solving skills. Driven to make continuous improvements in the efficiency and accuracy of corporate accounting systems.

Skills
  • Strong Analytical Skills
  • Budget Management
  • Risk Analysis & Research
  • Public Relations & Marketing
  • Advanced in MS Office Suit.
  • Strategic sales knowledge
  • Superior Verbal & Written Communication
  • Outstanding Customer Service 
  • Presentation Skills
  • CIP, KYC, CDD, EDD
  • Fraud & Identify Theft Investigation
  • Excellent Attention to Detail
Work History
Specialist, 11/2016 to Current
Charles Schwab Phoenix, AZ
  • Answering questions on a wide assortment of technical operational subjects including but not limited to Tax, Cost Basis, Corporate Actions, Distributions, Proxy, Class Action and Securities Operations.
  • Effectively managing and evaluating risk when reviewing client accounts and providing support related to varying operational subjects.
  • Working independently and handling detailed instructions under pressure and relatively high volume of transactions.
  • Setting proper expectations when assessing and resolving client issues.
  • Delivering unparalleled value and outstanding service to our internal and external clients.
  • Taking initiative to work through issues and being able to perform well in a cross-functional team environment.
  • Identifying and resolving escalations while evaluating and mitigating risk.
  • Consolidating financial data and materials for key leadership meetings.
  • Creating and maintaining precise and accurate models, charts and reports.
Quality Assurance Specialist, 03/2016 to 11/2016
Charles Schwab Phoenix, AZ
  • Investigating and implementing ideas for quality improvement, increasing productivity and cost reduction.
  • Recommending and executing quality improvements for production and product quality.
  • Administering employee training and ongoing development in groups and individually.
  • Participating in projects for new initiatives, process improvements, and procedure writing and implementation.
  • Analyzing and identifying opportunities for improvement in usability and adherence to policy and procedures and prompt appropriate action following established or new processes.
  • Directing improvements in safety, product quality, service and cost efficiency.
Risk Analyst, 09/2008 to 03/2016
Charles Schwab Phoenix, AZ
  • Providing risk oversight, support, and coordination to ensure consistent identification, measurement and management of all risks possible in providing products and services to our clients.
  • Effectively interpreting data from validation systems and tools to perform in-depth analysis, preparing reports , reviewing transaction history, identifying red flags within days and performing alert analysis.
  • Recognizing and troubleshooting problems with data sources and marketing channels, and suggesting changes to better optimize customer acceptance against risk exposure.
  • Conducting comprehensive high risk reviews and fraud investigations of domestic and international business customers.
  • Referring approximately 300 cases for fraud review.
  • Creating and documenting quantitative and qualitative methodologies for risk measurement and risk assessment.
  • Monitoring fraud prevention/detection and suspicious activity reports to determine risk levels.
  • Engaging in complex dialogue using a consultative approach to resolve multi-faceted issues on simple and layered organization accounts.
Sr. Client Service Specialist, 09/2006 to 09/2008
MFS Investment, Inc. Phoenix, AZ
  • Resolving client issues by leveraging technology and internal business experts to identify efficient and effective methods to meet client goals and expectations.
  • Assuming ownership over team productivity and managing work flow to meet or exceed quality service goals.
  • Introducing new products and services as well as recommending service enhancements.
  • Developing highly empathetic client relationships and earning a reputation for exceeding service standard goals.
  • Training staff on operating procedures and company services.
  • Meeting all customer call guidelines including service levels, handle time and productivity.
Education
Bachelor of Science: Psychology, 2003
Chabott College - Hayward, CA
Psychology: 2009
Glendale Community College - Glendale, AZ
This resume is created in 7 minutes.
Objective

To associate myself with a professionally driven esteemed organization in a techno-functional role and putting my abilities and qualification to optimum use. A confidant and motivated person with sound technical skills seek challenging position as software professional with a degree of innovativeness and problem solving capability. 

Skills
  • Functional Test Automation Tools: Selenium Web driver, QTP
  • Language: Java, C
  • Development Environment: Eclipse
  • Execute Test Suites using Maven
  • Testing Frameworks: Test-NG
  • Back end Testing using SQL
  • Methodologies: Agile
  • Reporting Tool: JIRA
  • Manual Test Process Implementation
  • Test Cases, Plans & Scripts
  • Defect & Bug Discovery
  • Test management with Quality Center
  • Basic Test Automation with Quick Test Professional
  • Strong PC Skills including Microsoft Office (Word, Excel, & Outlook) and different operating systems (Windows, MAC, iOS, & Android)
  • Very good team player with excellent communication and interpersonal skills
Professional Experience
Electronics Technician SBE Canada | Mississauga, ON | September 2017 - May 2019

Responsibilities

  • Work with team and management to meet and maintain goals
  • Disassembly of the wireless electronics device for its failure cause and inspection of internal components
  • Track all work done and parts used to use online real time database
  • Compile logs, Operational data and maintain reports
  • Perform RF diagnostics, Failure analysis and enter the analysis result into the Database
Q A Analyst CLAVELAND TECHNOLOGIES PVT. LTD. | Kottayam, KL | May 2015 - April 2016

Relevant Projects
Project Name: Claveland Smart School Solutions
Project Abstract: The software covers almost all areas for an educational institution such as administration, fee collection, time table generation, progress card generation, attendance, salary, transportation, hostel, stock management, several report generation, admission module, canteen etc. which are intranet web application. Parent portal and alumni are hosted internet applications.
Responsibilities
• Involved in Requirement gathering, preparation of test plan, test cases and reports
• Automated test cases with Selenium Webdriver, TestNG, and Eclipse
• Automated cross browser testing for IE, chrome and Firefox
•  Performed regression testing and retesting using Selenium Webdriver
• Co ordination with each product owners for integration testing
• Identified web elements with Fire bug
• Reported the bugs using  Jira and tracked the bugs till closure.
• Worked in Agile testing methodology

QA Tester (Intern) CLAVELAND TECHNOLOGIES PVT. LTD. | Kottayam, KL | September 2014 - May 2015

Responsibilities

  • Planned and implemented automation testing projects.
  • Executed and validated test cases based upon system requirements.
  • Developed test scripts for manual testing of applications.

Acheivments

  •  Got hired as a full-time QA Analyst in the same firm.
  • Consistently recognized for excellent problem-solving and analytical skills
VOLUNTARY WORKS
  • Worked  as volunteer for National Service Scheme in India as  Community Educator in tribal areas.
  • Worked as volunteer in medical camps in  rural areas.
  • Worked as volunteer in Food Bank. 
Education and Training
Post Graduate Diploma: Embedded Systems Development Conestoga College | | Kitchener, ON, Canada | | 2017
Bachelor Of Technology: Electronics And Communication Mahatma Gandhi University | | Athirampuzha, KL, India | | 2015
Personal Information

Work Authorization:  Permanent Resident

References: Furnished upon request

Open to relocation

This resume is created in 7 minutes.
Summary
Cfa level 3 candidate, Experienced relationship manager with excellent client and project management skills. Recently migrated to USA. Seeking entry/associate level roles in the financial industry 
Skills
  • Excellent knowledge of derivatives (options , swaps) and fixed income securities 
  • Advanced MS excel 
  • Knowledge of financial statement analysis 
  • Proficient in python ( data analysis, visualization)
  • Decent verbal and written communication skills
  • Quick learner
  • Client-focused
 
 

Experience
Relationship Manager 06/2017 to 01/2018 India Infoline New delhi, India
  • Assist retail clients meet their financial goals by helping build investment portfolios, execute trades, and troubleshoot on all account levels
  • Designed strategies to retain and for acquiring prospective clients.
Document manager 11/2016 to 01/2017 Community Primary Care Hopewell Junction, NY
  • Input patient address, personal and Medical information from Physician's office into Eclinical works
  • Scanning charts into computer
  • Abide by the Hippa Laws and Regulation
  • Maintain data entry accuracies and monthly goals
  • Send faxes and emails when needed
  • Conduct administrative duties when needed
Programmer Analyst Trainee 02/2016 to 09/2016 Cognizant Technology Solutions Pune, India
  • Successfully completed Campus Associate training program
  • Was responsible for writing test cases, documenting bugs, and communicating with Development team to get them fixed.
  • Created complex manual testing test cases from approved requirement and design documents and traced them to the relevant use cases. 
Education and Training
Cfa Level 2: Finance 2017 Cfa Instititue Baltimore, md, USA Cleared CFA level 2 exam in June 2017 , will be giving level 3 in june 2018
Bachelor of Science: electronics and communications 2015 Jaypee Institute of Information Technology Noida, UP, India
Activities and Honors

Head trainer at www.tradingshiksha.com

Blood donor at rotary club , Delhi