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Skillful Senior Loan Officer resume

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A gifted professional who is transitioning to a career in development. Excited to bring expertise in organizational management, relationship development, fundraising, networking, program administration, prospecting, marketing and community outreach to a development position at the University of Michigan.
Senior Loan Officer 01/2016 to Current Ruoff 8/17 - Current, Concord 1/17 - 8/17 (office closed), Gold Star 1/16 - /17 Ann Arbor, MI
  • Responsible for proactively soliciting residential mortgage business by continually identifying, developing and maintaining quality network of business relationships that serve as a source of referrals.
  • Networking with real estate professionals, builders/contractors, professional and personal contacts.
  • Prospect, market and respond to new business with various channels.
  • Ensure exceptional customer service by maintaining knowledge of lending programs, policies, procedures, and regulatory requirements.
Assistant Vice President and Portfolio Manager 10/2001 to 02/2015 Talmer West Bank, Michigan Commerce Bank/Ann Arbor Commerce Bank Ann Arbor, MI
  • Managed consumer loans and services including mortgages, home equity loans and lines, construction loans, secured and unsecured loans for East Michigan Region; directly responsible for maintaining credit standards, and delinquency levels.
Vice President of Member Financial Services 09/1999 to 09/2001 Midwest Financial Credit Union Ann Arbor, MI
  • Managed staff of 14 in member service operations for $150MM Credit Union. 
  • Directed delivery of all products and services through multiple channels.
  • Developed and modified existing products and services to better meet the needs of CU members and achieve faster loan processing and increased cross-sales.
  • Reported directly to the COO, included monthly activity reporting, delinquencies, departmental reviews, and annual budgeting.
    Area General Manger 01/1998 to 08/1999 AmeriCredit Financial Services, Inc East Lansing, MI
    • Managed branch for national auto finance company headquartered in Fort Worth, Texas.
    • Selected site, hired staff, installed computer system and linked to headquarters.
    • Directed marketing plan and finance programs to automobile dealerships and established consistent reporting to Regional VP.
    • Trained and supervised staff on underwriting, structuring and purchasing retail installment contracts.
    Chief Credit Officer 01/1994 to 01/1997 Guardian National Acceptance Corporation Southfield, MI
    • Managed lending operations to help grow the receivables to $175MM, expand licensing in 14 states and 150+ employees.
    • Implemented automated receivable tracking system, reporting and dealer volume and quality analysis.
    • Facilitated growth in outstanding receivables $120MM in 24 months.
    General Manager 01/1987 to 01/1994
    • Multiple responsibilities for managing credit, collections, marketing, accounting, banking, payroll and bookkeeping to grow fledgling local indirect auto finance company with $12MM in receivables.
    • Establish relationships with Ann Arbor Chamber members and professionals at meetings and community events, which fosters collaboration among members and community stakeholders.
    • Received Civic Award as Officer in 4th Degree Knights of Columbus 2013-2017.
    • Increased service and engagement in community by introducing Heart Pillow program for Veterans; raised funds to purchase 200 Heart Pillows in 2017.
    • Received the Michigan Achievement Award and Columbia Award in 2011 and 2012 providing outstanding service in the community.
    MBA Eastern Michigan University Ypsilanti, MI
    Bachelor of Arts: Communications Michigan State University East Lansing, MI
    Leadership Positions
    • Cardinal O'Hare Assembly, Washtenaw County, K of C Officer, current Navigator
    • A2Y (Ann Arbor/Ypsi) Regional Chamber of Commerce, current Ambassador
    • Dexter Knights of Columbus, past Grand Knight, Trustee
    • St. Joseph Parish, Dexter, past Pastoral & Finance Councils

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    Job-winning Senior Loan Officer resume

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    Client Executive, Sales Strategy
     Leading Producer with a technical background. Comfortable working independently or in a team to drive results. Exceptional organizational & time management skills. Seeking to transition to the SaaS field.
    Negotiation & Conflict Resolution, Data Analysis, Team Leadership, Sales Presentation, Strategic optimization, Pipeline Management.  Tableau, Customer Relationship (CRM) software, Excel, STATA, MATLAB. Basic use/application of SQL and Python. Advanced understanding of computer hardware and assembly.
    Senior Loan Officer
    October 2017 to April 2018
    Planet Home Lending, LLC Melville, NY
    ·Achieved 178% of quota in first month of production.  ·Developed expertise in over 30+ products to expand revenue generation. ·Monitored production & client retention via daily reporting using BI tools; targeted opportunities to increase sales.    
    Portfolio Retention Specialist
    July 2016 to August 2018
    The Money Source, Inc. Melville, NY
    · Surpassed sales quota by over 220% in first 6 months. Consistently ranked in top 5 of over 200-person sales team. · Managed all phases of transaction through sales/underwriting and third-parties. ·  Developed Client Relation strategies to increase pull-through to over 90%.
    Senior Loan Officer
    March 2013 to July 2016
    New Penn Financial Melville, NY
    · Generated over $30 Million in new business loans.  
    · Developed network of realtors and title companies to drive referral business.
    · Taught and mentored new hires; various mortgage lending guidelines and software platforms.
    Research Assistant
    April 2012 to September 2012
    The Smeal College of Business State College, PA  · Led data acquisition; Developed techniques using multiple sources to determine effect of C level executive political affiliation on a firms investment behavior. ·  Created data bases in Excel utilizing Pivot Tables, VLOOKUP to visualize data points and trends.
    Education and Training
    Bachelor of Science : Business Management, 2012 The Pennsylvania State University State College, PA, United States ●      Concentration in Strategy & Conflict Management.
    Economics, 2012 The Pennsylvania State University State College, PA ●      Focus on Mathematical Economic Modeling, Econometrics & Statistics.

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    Professional Summary
    Loan Officer with a unique set of solutions for every problem. Creative in decision making, while careful in taking conservative risks to increase sales and customer retention. Driven Loan Officer with a track record in mortgage and home lending product sales. Demonstrates strong interpersonal skills and exceptional service throughout the sales process. Personable Loan Officer skilled in coaching and mentoring branch team members on a variety of loan products and services. Dependable and successful in building a loyal customer base.
    • Strong banking ethics
    • Complex problem solving
    • Positive attitude
    • Team player

    • Goal-oriented
    • Self-sufficient
    • Flexible
    • People-oriented
    Work History
    Senior Mortgage Banker 01/2017
    Movement Mortgage, LLC South Burlington, VT
    • Developed and maintained relationships with local real estate agents.
    • Submitted loan applications to loan underwriter for verification and recommendation.
    • Developed prospects for new loans with 25 cold calls weekly.
    Senior Mortgage Consultant / Loan Officer 08/2002 to 02/2014
    Mortgage Financial, Inc Colchester, VT

    Developed Mortgage leads

    Prospected with Realtors, Finacial Planners and other banking professionals

    Maintained compliance with all Secondary Market guidelines

    Reviewed loan documents and ran Underwriting software Du and LP

    Reviewed credit reports

    Followed up with clients along with processors.

    Maintained pipeline review and flow.

    Senior Loan Officer 07/2015 to 04/2016
    Merchants Bank South Burlington, Vermont
    • Developed and maintained relationships with local real estate agents.
    • Submitted loan applications to the underwriter for verification and recommendations.
    • Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
    • Maintained strict confidentiality of bank records and client information.
    • Maintained friendly and professional customer interactions.
    Loan Officer 08/2014 to 07/2015
    People's United Bank Bridgeport, CT
    • Maintained friendly and professional customer interactions.
    • Developed and maintained relationships with local real estate agents.
    Senior loan Officer 08/2002 to 02/2014
    Mortgage Financial, Inc Colchester, VT
    • Developed prospects for new loans by conducting Realtor office meetings.
    • Developed and maintained relationships with local real estate agents. Presenting and discussing loan programs and Mortgage structure.
    • Worked with local Attorneys and Financial planners to develop new sources of referrals.
    • Called on the database to ask for referrals.
    • Reviewed clients current mortgage structure and rate to source for new opportunities.
    • Reviewed clients entire financial profile looking for ways to refer to other professionals in my network.
    • called listing and buying agents weekly to update on current transactions and ask for new business.
    • Maintained product and industry knowledge.
    Associate of Science: Nursing 1998 Castleton University - Castleton, VT
    Associate of Science: Culinary Arts 1983 Johnson & Wales University Providence Campus - Providence, RI