Beauty Manager resume examples

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Skillful Beauty Manager resume

Ishwa Atteeq
Summary

Highly enthusiastic customer service professional with seven + years of client interface experience. Beauty Specialist with extensive knowledge of the fashion and cosmetic industries. Very Hands-on, highly motivated, organized, flexible, Energetic, outgoing and driven to reach company goals. Great Customer Service Manager who effectively motivates associates through continual guidance, direction, development, and coaching. Friendly Customer Service Manager with a can-do attitude and willingness to help at all times. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency.

Skills
  • Team management
  • Focused on customer satisfaction
  • Skilled multi-tasker
  • Training and development
  • Deadline-oriented
  • Persuasive
Experience
November 2017
to
Current
Lord & Taylor McLean, VA Bobbi Brown Counter Manager
Evaluated customer skin to determine unique conditions and skin type.
Showed customers how to apply makeup and other products to achieve desired looks.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Made recommendations for appropriate products to meet customers' individual needs.
Kept counter and display areas in a clean and neat fashion.
Built and deepened productive and positive customer relationships with high-quality service and a focus on gaining loyalty.

Executed all daily opening and closing procedures.
Displayed merchandise to present visually appealing arrangements that drive sales.
Kept counter and display areas in a clean and neat fashion.
Accomplished and surpassed sales goals on a regular basis.
Assisted customers in feeling relaxed and comfortable with the process.  
Showed customers how to apply makeup and other products to achieve desired looks.
Built and deepened productive and positive customer relationships with high-quality service and a focus on gaining loyalty.
Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
April 2017
to
September 2017
Christian Dior Beaute , Macy's Arlington, VA Beauty Specialist

Scheduled beauty consultations appointments. Helped analyze customers' skin condition to recommend appropriate products and skin care regiment methods. Greeted all guests and assisted them with requests and beauty services. Meticulously entered client and service information when booking appointments. Addressed all client concerns with patience. Checked in clients promptly for their appointments.  Addressed all guest complaints and referred any escalated situations to management.

July 2016
to
February 2017
Shiseido Cosmetics, Macy's Alexandria, VA Beauty Advisor Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Exceeded personal sales goals for several quarters in a row. Maintained visually appealing and effective displays for the entire store. Helped customers select products that best fit their personal needs. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Communicated information to customers about product quality, value and style. Built and maintained effective relationships with peers and upper management. Informed customers about all product lines and services offered by the company. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion.
April 2015
to
July 2016
Clinique Cosmetics, Macy's Alexandria, VA Beauty Specialist Skin consultations, booked appointments,Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Provided expert product and service information. Maintained up-to-date knowledge of customer buying habits.
June 2013
to
July 2017
Starbucks Alexandria, VA Shift Supervisor

Effectively communicated with team members to maintain clearly defined expectations. Resolved customer questions, issues and complaints. Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction. Developed rapport with the customer base by handling difficult issues with professionalism. Generated and distributed daily reports and order acknowledgments to appropriate personnel. Effectively handled customer complaints and special requests. Provided prompt, efficient, friendly, and quality service at all times. Maintained stock levels to prevent shortages of critical items. Operated credit card machines correctly and quickly. Maintained a positive working relationship with fellow staff and management. Prepared and served delicious espresso and coffee drinks according to memorized recipes. Educated customers about the differences in coffee beans, preparation and home brewing methods. Routinely thoroughly cleaned the coffee and espresso machines. Accurately filled customer orders.

Education and Training
Northern Virginia Community College Alexandria , VA Associate of Science: Biology
Volunteering

- HELP  program volunteer in INOVA Alexandria Hospital.

- Out Patient Surgery dept. Volunteer in INOVA Alexandria Hospital.

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Job-winning Beauty Manager resume

Ritu Champaneri
Summary

I am a hard worker that will not stop until the job is done. I have an eye for details, I am considerate and accommodating and appreciate being part of a team.

Experience
10/2018 - Current
Bluemercury Inc. Alpharetta, GA Beauty Expert

Cleaning and organizing, creating signs and ads, brainstorming ideas for new and different events, being able to apply makeup in any style and technique, being an expert on every single product in the store as well as any new product that may come in, being an expert on what is currently on the market to better help people

02/2018 - 10/2018
Von Maur Alpharetta, GA Laura Mercier Counter Sales

Helping customers find what they need regarding Laura Mercier Cosmetics or any other cosmetic brand within the department, building onto sales and forming a relationship with my customers to create a clientele, applying makeup and teaching customers better techniques for a custom Laura Mercier Flawless Face. 

06/2017 - 01/2018
Bareminerals Kennesaw, GA Beauty Ambassador

Teaching people how to apply makeup, take care of their skin, and about the brand, creating certain looks based on their personal preferences and the products they would like to use, and leaning how a boutique runs and operates.

02/2017 - 05/2017
Young Entrepreneurs Across America Kennesaw, GA Marketing and Sales Manager Internship with this company that teaches college students  to run their own business and manage their own people in areas (zip codes) assigned to them. 
Education
2019
Kennesaw State University Kennesaw, GA, USA Business Marketing

I am currently a junior at Kennesaw State University. I am a marketing major and am a business oriented realist. I am hoping to pursue a career in Corporate Cosmetics and am interested in working my way up from sales.

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Top Beauty Manager skills

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Experienced Beauty Manager resume

Monica Delorme
Summary
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.
Skills
  • Superb sales professional
  • Persuasive communication expertise
  • Conflict resolution skills
  • Inventory control procedures
  • Customer Needs Assessment 
  • Organized
  • Reliable
  • Outstanding communication skills
Accomplishments
 
  • Acquired the most yearly "Above and Beyond” responses from Customer Service survey responses 4 years in a row
  • Team placed 3rd in district for the highest sales in Canada for a well known Fragrance in 2015
  • Team placed 12th in all of Western Canada for the Look Good and Feel Better Spring Campaign in 2016 
  • Had the least staff turnover in the Cosmetic Department for Cromdale Shoppers for 3 years as Cosmetic Manager
Experience
Cosmetic Manager 05/2013 to 07/2017 Shoppers Drug Mart Edmonton, Alberta
  • Managed 3 staff 
  • Held each team member accountable for achieving brand and performance goals.
  • Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Managed projects according to timeline and seasonal changes.
  • Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Beauty Advisor 04/2011 to 05/2013 Shoppers Drug Mart Drumheller, Alberta
  • Helped customers select products that best fit their personal needs. 
  • Processed and maintained organized stock shelves.
  • Shared product knowledge with customers while making personal recommendations.
  • Consulted with customers on the latest styles and trends.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Processed all sales transactions accurately and in a timely fashion.
  • Informed customers about sales and promotions in a friendly and engaging manner.
Sales Associate 09/2018 to Current Marshalls Kingsway Garden Mall,, Edmonton, AB Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items.
Reviewed purchases for fraudulent activities.
Worked flexible schedule to accommodate changing customer levels.
Answered incoming telephone calls with professional and knowledgeable responses.
Set aside on-hold reservations.
Created attractive displays.
Education
Vendor Product Training Edmonton, Alberta Attend Vendor training schools twice a year focusing on all new cosmetic products and new vendors lines coming into the store.
2016 Cosmetic Managers Convention Toronto, Ontario, Canada
2015 Cosmetic Vendor Trade Show Edmonton, Alberta, Canada
2014 Cosmetic Managers Convention Toronto, Ontario
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