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Professional Summary
To obtain a position that will utilize my skills and challenge my abilities. And to related to the personal care of clients' hair and continue my education level towards additional certifications.
Skills
Work History
January 2014-January 2017 stylist | Rendezvous Hair Salon | Lakewood, CA
January 2014-Current Saddleback Chapel and Mortuary | Tustin, CA
January 1992-January 2014 Cosmetologist | Lori's Hair Design | Bellflower, CA
January 1990-January 1991 Cosmetologist | Waves Hair Design | Spokane, WA
January 1986-January 1992 Cosmetologist | Nicole's Funeral Home | Ephrata, WA
January 1986-January 1988 Cosmetologist | Leslie's Level Cut | Ephrata, WA
Education
Present Long Beach Salon & Spa Exposition, Long Beach, CA
2014 Matrix Advance Color Selection, Long Beach, CA
2014 Toni & Guy Advance Cutting Technique Costa Mesa, CA: Redkin Product Knowledge, Fullerton, CA
1987 Saki International College of Cosmetology, Wenatchee, WA
Interests
With scissors, razors and clippers Permanent Waving and Relaxing Waxing Facial Cosmetics Styling of Wig Synthetic and natural hair License California State Board of Cosmetology 2014 Washington State Board of Cosmetology 1986
Additional Information
  • With scissors, razors and clippers Permanent Waving and Relaxing Waxing Facial Cosmetics Styling of Wig Synthetic and natural hair License California State Board of Cosmetology 2014 Washington State Board of Cosmetology 1986

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Professional Summary

Dependable professional employee accomplished in assisting high profile administration and staff members on a wide variety of assignments. Dedicated to maintaining professional standards and ethical work habits to produce the highest quality work content.

​Analytically minded, adept in research and documentation. Provides clear and concise information based on creative and complex research findings.

Level-headed professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in maintaining a positive and encouraging work environment.

Skills
  • Adept and working in professional business environments.
  • Fast learner
  • Highly dependable
  • Self directed
  • Excellent interpersonal communication skills
  • Professional demeanor
  • Excellent organizational skills
  • Outgoing and cheerful 
  • Writing and editing
  • Exceptional telephone etiquette
Work History
Owner/Operator 08/2014 to 09/2016
Remix Chicks Marion NY
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Solicited and developed new business accounts by cold calling and networking.
  • Led staff and vendors in providing a high level of service for guests.
  • Approved all sales staff budget expenditures.
  • Supervised a sales force of 2 sales associates.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Helped drive sales goals and achieve monthly quotas.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Served as the main liaison between customers, management and sales team.
  • Served as key holder, responsibly opening and closing store.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Assisted customers with selection, inquiries and order customization requests.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Learned, referenced and applied product knowledge information.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Recommended alternative items if product was out of stock.

Paraprofessional 08/2000 to 05/2002
Dudley Elementary School Fairport NY
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Developed program to work with students and increase interest in higher learning.
  • Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.

Educational Administrator 09/2014 to 03/2015
Self Employed Macedon NY
  • Worked with adults and returning education students to further their academic degrees.
  • Acquired, reviewed, and organized academic data pertinent to each student.  
  • Collaborated with school administrators to write and submit student proposals and various course work requirements to obtain relevant degrees.  
  • Concurrently managed multiple writing projects with strict deadlines.
  • Received and placed telephone calls to clients and prospective clients.
  • Scheduled and made appointments for students.
  • Assisted administrators in collecting students educational information and other records.
  • Completed student reports, informational requests and applications for students.
  • Submitted documents as per request of administrators.  
  • Maintained calendar for administration and the state of New York.
  • Organized files for prospective clients. 

Public Defenders Office Assistant 09/2006 to 04/2007
Monroe County Judicial Court / Public Defenders Office Rochester, NY
  • Drafted, signed and certified key legal documents for legal review.​
  • Transcribed legal documents and phone conversations.
  • Obtained signatures from attorneys for legal documents.
  • Produced legal documents such as applications for eligibility of legal representation.
  • Set up appointment dates and times for clients and attorneys.  
  • Read and summarized arrest reports and other legal records.  
  • Met in chambers, prior to legal proceedings to review cases with magistrate and attorneys.  


NY State Licensed Cosmetologist and Esthetician 10/1993 to Current
Self Employed Rochester, NY and Sacramento, CA
  • Developed individualized, therapeutic skin-care programs.
  • Executed laser hair removal and microdermabrasion procedures.
  • Analyzed skin condition and made appropriate product recommendations.
  • Performed body treatments, including waxing and body wrap application.
  • Performed facials, chemical peels and waxing procedures .
  • Recommended retail products for clients' at-home usage.
  • Fostered a friendly, warm and exceptional customer experience.
  • Flexibly worked evenings and weekends to ensure proper spa coverage.
  • Handled busy schedules and stayed on top of key deadlines.
  • Carried out administrative tasks, including product inventory checks, charting and consultations.
  • Suggested appropriate therapy based on current health of client.
  • Welcomed clients as they arrived for appointments.
  • Stocked treatment rooms with proper supplies.
  • Ensured necessary items were in stock.
  • Managed daily spa operations, including opening and closing procedures.


Education
Associates of LIberal Arts w/Certificate in Human Services: Humanities Monroe Community College - Rochester, NY

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Professional Summary
I am a ranch wife and mother to 4 children. I can start up a conversation with people that I don't know with no problem. I am a self starter every day, and am not afraid to get a job or task done. I've got a photography business that I own and run by myself, so I'm used to working many hours, while also multitasking in other areas.
Skills
  • Self-motivated
  • Fast learner
  • Positive and encouraging
  • Kind and empathetic 
Work History
Photographer Lacey Dale Photography, 03/2014 to Current
Self Employed Lusk, Wyoming
  • Facilitates weekly appointments.
  • Maintains productive professional relationships with clients and potential clients.
  • Photographs high-quality images for both print and Internet distribution.
  • Edits, and uploads photographs for clients.
  • Directs guests to the photo port location to view and purchase their pictures.
  • Plans and prepares for all on-location shoots.
  • Archives photographs on computers and servers.
Substitute Teacher, 04/2016 to Current
Niobrara County School District Lusk, Wyoming
  • Instructs students individually and in groups.
  • Sets up lesson materials, bulletin board displays and demonstrations.
  • Adapts teaching methods and materials to meet students varying needs and interests.
  • Supervises students in classrooms, halls, cafeterias, schoolyards and on field trips.
  • Completes and files all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
Staff Reporter, 09/2014 to 03/2016
The Lusk Herald Lusk, Wyoming
  • Took photos and wrote cutlines for the local and some surrounding area newspapers.
  • Met with the public for interviews/recordings.
  • Broke notes down for writing stories for the local newspapers.
Cosmetologist, 09/2003 to 07/2008
Shelly Moeder Uptown Style Salon and Spa Colby, Kansas
  • Cut, colored and styled clients' hair with precision and expertise.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products.
  • Styled hair for large events such as annual fashion shows and special hair expos.
  • Completed safety training and certifications.
  • Sold and promoted hair care products and cosmetics.
  • Updated customer information records to track services provided.
Education
High School Diploma: 2002
Colby High School - Colby, Kansas
Cosmetology: 2003
Academy of Hair Design - Salina, Kansas
Accomplishments

Outstanding Conservation News Reporter of the Year in 2015. Presented by Wyoming Association of Conservation Districts

Board Member for Wyoming Family and Child Development 2016-2017

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Skills
  • Dedicated team member
  • Strong work ethic
  • Exceptional organizational & time management skills
  • Quick learner 
  • Excellent customer service skills
  • Competent working independently
  • Comfortable working in fast paced environment
  • Work diligently to complete tasks in a timely manner
Work History
Logistics Service Representative, 02/2014 to 07/2014
OnProcess Technology, Inc. Ashland, MA

Delivered regional dispatch services for client national provider service supply chain operation with reputation for advanced analytics, technology solutions and passion for the customer experience.  Skillfully used MS Excel and outlook, Work Force Manager and two billing systems: Vision billing and CSG Systems.

  • Facilitated assignments for 12 telecommunications technicians completing average of 80 jobs per day in New Jersey region.  Tracked and accurately documented status /activities using MS Excel.  Communicated with techs via email and phone.  Scheduled call-backs with customers.
  • Diligently followed established protocols and processes; trained new hires.
Owner / Operator, 01/2012 to 12/2015
Pawsitively Purrfect Pet Care Framingham, MA
As member of Petsitters International was insured and bonded to provide daily and overnight pet care services.  Grew business from 0 to 12 clients within six months.  managed all facets of business including marketing, operations, billing and website creation (Intuit).
Nail Technician, 03/2010 to 05/2012
Atir Natural Nail Care Acton, MA
Accurately and courteously booked appointments and provided nail care services.  Assisted with orchestrating private parties and special events.  Sought out by owner to provide guidance on new products and promotions.
Cosmetologist, 01/2008 to 02/2009
Empire Beauty School Framingham, MA
Worked as front desk assistant and provided beauty services to male and female clients of all ages under direction of licensed teachers.  Commended for creative artistry in hair design, makeup and nail care.  Demonstrated technical competency in all aspects of design, color and treatment.
Education
High School Diploma: 2007
Framingham High School - Framingham
Certifications
Cosmetology Program - Empire Beauty Schools - Framingham - 2009