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Professional Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
  • Certified Esthetician
  • Certified Massage Therapist
  • Customer service-oriented
  • Knowledge of body scrubs
  • Spa retail sales
  • Body shaping
  • Skin rejuvenation
  • Excellent team player
  • Creative
  • Guest services expertise
Work History
Massage Therapist/ Massage Clinic 10/2015 to 06/2016
Boca Beauty Academy 7820 Glades Road Boca Raton Florida 33434
  • Talk with clients about symptoms, medical history, and desired results
  • Evaluate clients to locate painful or tense areas of the body
  • Manipulate muscles or other soft tissues of the body
  • Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture
  • Document client's condition and progress
  • Specialize in many different types of massage such as Swedish massage, deep-tissue massage, and sports massage.  
  • Treat clients' injuries and to promote general wellness. 
  • 600-hours FL Approved program/ Massage Therapy

Esthetician 06/2016 to Current
Boca Beauty Academy 7820 Glades Road Boca Raton Florida 33434
  • Analyzed skin condition and made appropriate product recommendations.
  • Performed body treatments, including waxing, body wrap application and microdermabrasion.
  • Performed over facials, chemical peels and waxing procedures.
  • Recommended retail products for clients' at-home usage.
  • Fostered a friendly, warm and exceptional customer experience.
  • Flexibly worked evenings and weekends to ensure proper spa coverage.
  • Carried out administrative tasks, including product inventory checks, charting and consultations.
  • Suggested appropriate therapy based on current health of client.
  • Welcomed clients as they arrived for appointments.
  • Welcomed clients as they arrived for appointments.
  • Assisted manager with daily spa operations, including opening and closing procedures.
  • 300-hours FL Approved Program/ Esthetician

900-hours FL Approved Program : Massage Therapist/Esthetician License Current Boca Beauty Academy - 7820 Glades Road Boca Raton Florida 33434
Certified Business Management: Business Management 2014 Javeriana University - Bogota
Bachelor of Arts: Bachelor of Arts in International Relations 2006 Canberra & Australian National University - Canberra - Australia
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Lead Esthetician/Trainer
Seattle/Kirkland, WA
Wax On Spa/ Jul 2010 Provide waxing and facial services in fast-paced environment.  Assist in supporting all salon operations. Develop client relationships to retain and expand business. Appointment scheduling and client check out.  Perform interviews and new hire training.  Educate guests about aftercare and product recommendations.
Esthetician/Front Desk
Bellevue, WA
Flint Men's Grooming/ Feb 2009 to Jun 2010 Specialized in men's luxury skin care.  Offered waxing and facial treatments.  Front desk support:  answering calls, booking appointments, and retail sales.  Participated in growth of Membership programs.
Tukwilla, WA
Gene Juarez Salon and Spa/ Jun 2007 to Feb 2009 Licensed Skincare Therapist offering facial and waxing services.  Certified in lash and brow tinting, glycolic services and ultrasound skincare treatments. Educate guests on professional services.  Provided a luxury experience for all guests. Participated in staff event and party planning.
Bellevue, WA
In Spa/ Nov 2005 to Jun 2007 Worked in busy spa offering facial and full body waxing services.  Certified in In Spa dermabrasion services.   Assisted front desk and dispensary when needed.
Guest Service
Bellevue, WA
Gene Juarez Salon and Spa/ Sep 2003 to Nov 2005 Worked in Guest Service at the Salon and Spa's Home Office.  Responsibilities included new staff training, appointment scheduling, error prevention and staff event planning.
Esthetics Gene Juarez Advanced Training 2007 Bellevue, WA Ongoing Gene Juarez advanced skincare training courses
Esthetics Aesthetics Northwest 2005 Bellevue, WA Earned Esthetics License.  Learned Skin analysis, basic facials, waxing, tinting, and makeup application
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Reliable, friendly and hardworking experienced sale associate who quickly learns and grasps new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
  • Excellent multi-tasker
  • Strong communication skills
  • Cash handling accuracy 
  • Team player mentality
  • Outgoing personality
  • Time management ability 
  • Ability to plan and organize displays to correspond with current promotions and best selling products  
  • Proficient at preforming daily departmental maintenance task
Sales Associate/ Key Holder 08/2015 to Current Bikini Bay Belleville, ON
  • Received and processed cash and credit payments for in-store purchases. 
  • Worked as a team member to provide the highest level of service to customers.
  • Shared product knowledge with customers while making personal recommendations.    
  • Maintained friendly and professional customer interactions. 
  • Opened and closed the store, including counting cash, opening and closing POS System, filing out paperwork and recording sales 
  • Informed customers about sales and promotions in a friendly and engaging manner.  
  • Assisted customers with finding the right fit and style for their comfort 
Esthetician 01/2014 to 04/2015 Spa at Loyalist Belleville, ON
  • Educated clients on skin care procedures and products.  
  • Maintained rigorous standards of sanitation and sterilization as directed by law and the spa's policies and procedures.   
  • Conducted client consultations. 
  • Promptly answered multi-line phone, returned clients calls and scheduled appointments.  
  • upselling products
  • Preformed Spa related treatments

Esthetics & Spa Managment 2015 Loyalist College Belleville, ON
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Qualified and driven Customer Service Associate motivated to maintain high-quality customer service and contribute to company success. Effectively builds loyalty and long-term relationships with customers and colleagues, while establishing priorities with work loads and exceeding sales goals.
  • Attentive to detail
  • Listens carefully to customers needs to ensure job is done correctly
  • Worked with Microsoft Office and Simply Accounting
  •  Manages projects effectively
  • Superior organization skills
  • Multi-tasks
  • Supervised and trained staff
  • Working independently or as a valuable team member
  • Dependable and reliable
Western Marble Craft May 2013 to December 2017 Sales Associate
Edmonton, AB
  • Cordinated all materials needed to ensure all projects were completed on schedule
  • Provided expert product and service information
  • Produced all retail and commercial quotations
  • Dealt with Builders/Contractor/Designers files and invoicing
  • Organized website and social media
  • Met with clients to design countertops to fit there style and budget
  • Served as central point of contact for outside vendors
  • Completed purchases with cash, credit and debit payment methods

Lustre Studio March 2013 to May 2013 Sales Associate
Edmonton, AB
Fresh & Co Salons December 2012 to March 2013 Receptionist/ Assistant
Edmonton, AB
Atlas Cafe April 2011 to November 2011 Hostesses/ Bartenders Assistant
Courtenay, BC
Foot Locker November 2007 to April 2008 Sales Associate
Courtenay, BC
Granite Works September 2007 to June 2012 Sales Manager
Courtenay, BC
  • Dealt with daily business operations
  • Provided expert product and service information
  • Produced retail quotations
  • Organized Builders/Contractor/Designers files and invoicing
  • Served as central point of contact for outside vendors
  • Completed purchases with cash, credit and debit payment methods
  • Assisted accountant with book keeping duties using Simply Accounting program

Cabella Hair Design October 2005 to June 2007 Esthetician
West Kelowna, BC
  • Headed a wide range of Esthetic services
  • Provided accurate product and merchandise information to customers
  • Consulted with clients to find the appropriate service for their needs
  • Organized all orders and advertising

Wrap Zone January 2001 to January 2005 Customer Service
Kelowna, BC
Big Box Outlet June 1998 to November 2005 Assistant Manager
West Kelowna, BC
George Pringle Seconday School 2002 High School Diploma West Kelowna, BC, Canada
Marvel Collage Of Hair and Esthetics 2003 Esthetics Kelowna, BC, Canada