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Professional Summary

Doctor in Veterinary Medicine graduated from La Salle University in Bogota, Colombia; with experience in laying hens farm managing, Broiler chicken Hatchery Veterinary Assistant, and also with experience in dairy cattle. Focused Veterinary Technician with year and a half of experience in providing comprehensive animal care support.

  • Oral and topical medication administration
  • Urine sample collection and urinalysis
  • California mastitis test
  • Skin scraping
  • Cephalic, jugular and saphenous venipuncture
  • Ear sample collection
  • Anal sac expression
  • Canine and feline intubation
  • Nail trimming
  • Feline restraint
  • Medication administration
  • Administering IV medication
  • Vaccinations
  • General anesthesia monitoring
Work History
Veterinary Technician, 06/2019 to 07/2019
Midland Park Veterinary Hospital Midland Park, NJ
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Cleaned, restocked and organized examination rooms.
  • Placed endotracheal tube to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
  • Interviewed clients to determine reason for visit and documented concerns.
Veterinary Technician, 09/2017 to 03/2019
Animal General Edgewater, NJ
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions
  • Administered anesthesia for operations and surgeries
  • Assisted veterinarian during medical and surgical procedures
  • Assisted veterinarian with wound treatment, administration of vaccines
  • Implanted subcutaneous identification microchips into animals
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals
  • Cleaned, restocked and organized examination rooms
  • Positioned animals for diagnostic imaging such as x-rays
  • Administer medications, vaccines, and treatments as instructed by veterinarian
Intern, 01/2014 to 06/2014
Global cow, La Salle Dairy Firebaugh, 93622, CA

  • Responsible for milking process
  • Responsible for feeding heifers with hay bales
  • Drive tractor to pull hay bale trailer
  • Responsible for the Maternity area which includes: Looking for cows who are about to calve observe them in order to avoid calving problems and helping the cows if can't calve on their own
  • Calf care which includes: Cleaning and disinfecting of newborn calves' navels, as well as feeding them and making sure calves drink colostrum
  • Assist owner with cow heat detection and making suggestions of how to improve the percentage of finding
  • General maintenance which includes: sanitizing cow drinkers, clean entrance paddocks, as well un-soil the access roads between paddocks and the milking parlor
Veterinary Assistant, 02/2012 to 02/2013
Avicola del Magdalena S.A Girardot, Cundinamarca, Colombia

  • Responsible for certain production process In order to improve the hatchery results
  • Take the eggshell´s temperature, calculate the eggs moisture loss in order to improve the incubators function
  • Taking count of chickens at birth, measuring their heights and weights, as well as the individual weight of each egg
  • Perform embryo diagnosis in order to calculate embryonic mortality; perform candling- in order to know the viability of embryos during the incubation period; perform birth bell curve to show if the period of time where chickens born is correct or not, and perform specific gravity test to determine eggshell thickness, and eggshell quality
  • Update databases and prepare reports on hatchery activities
  • Make sure that the operators place the eggs correctly in incubator trays, transfer trays correctly from incubator to hatchery and transfer hatched chicks from trays to chicken boxes and prescribe number of chicks to each box section
  • Assist the main veterinarian to perform efficacy duty evaluation in workers for vaccinating, sexing, and chicken boxes count
Veterinary Farm Manager, 08/2010 to 12/2011
Servicampo S.A Fomeque, Cundinamarca, Colombia

  • Supervise and coordinate activities of workers engaged in collecting eggs, and maintaining equipment facilities on poultry farm
  • Make sure that the biosafety regulations inside the farm are met, Assign workers to duties, like collecting eggs, feeding and vaccinating poultry, cleaning and fumigating chicken houses
  • Direct maintenance and repair of facilities equipment, like chicken houses, automatic feeders, and layer nests, Make sure of the regular maintenance of ponds, water supply and watering of the farm
  • Inspect flocks, pens and housing, perform necropsies, diagnose diseases, prescribes treatment, and cull undesirable birds from flock
  • Suggest feed changes to increase egg production
  • Set the cleaning and disinfection plan, determined the procedures for cleaning, washing and disinfection of the pens. Change or modify the disinfectant doses, establish and maintain a program of pest control, rodents, insects and wild birds
  • Update records of egg production, mortality, used medicine, feeding, necropsies
  • Keep the owner informed of care, condition, performance and action of birds
High School Diploma San Vicente Ferrer High School - Colombia
Doctor in Veterinary Medicine: Veterinary Medicicine, 2012
University of La Salle - Colombia

Cristina Denis

Veterinary Technician

Harmony Vet Care

5420 Webb Rd, Tampa, Fl ,33615

Phone Number:

Vivian Ng


Animal General

725 River Rd #3

Cristian Diaz

Veterinary Technician Supervisor

Animal General

725 River Rd #3

This resume is created in 7 minutes.
Professional Summary

Qualified customer service with 20 years experience in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. I am a motivated individual with a desire to succeed . Excellent communicator with experience in a high stress environments able to maintain a calm professional demeanor.

  • Creative problem solver
  • Exceptional communication skills
  • Shipping and receiving experience
  • Loading and unloading
  • Forklift operations
  • Order picking and processing
  • Physically fit and agile
  • Fast learner
  • Excellent time management
  • Deadline-driven
  • Computer-savvy
Work History
Merchandiser Mar 2019 - Current
Synerfac Technical Staffing Wilmington, DE
  • stock merchandise from different local and national brands of beer spirits and wine.
  • unload trucks organizing merchandise accurarely.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Arranged consistent shelves, bins and racks at [Number] locations by following established planograms.
Warehouse Technician May 2018 - Oct 2018
United Parcel Service Inc New Castle , DE
  • Used item Numbers to properly sort and distribute packages.
  • Unloaded cargo from trucks with hand trucks and pallet jacks.
  • Redirected shipments en route in response to customer requests.
  • Loaded products weighing up to 150 pounds onto trucks for delivery.
  • Divided cargo received by account Number and intended location.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes [Number]%.
  • Maintained productivity and accuracy while continuously lifting and unpacking over [Number] pounds of [Type] packages.
Customer Care Representative Jan 2002 - Jan 2016
Delmarva Power Carney's Point, NJ

  • Answered an average of 90 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided an elevated customer experience to generate a loyal client base.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
High School Diploma Thomas Mckean High school Hockessin, De
High School Diploma Aug 2019
Del-Tech Community College Newark, De
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Professional Summary

Meticulous sales representative who thrives in a fast paced environment, manages time and resources very well, and driven by strong performance and exceeding sales goals. Able to uncover the customers pain points, provide quality solutions, product knowledge, and professionalism.

  • Goals and performance
  • Self motivated
  • Expertise in cold calling
  • Prospect qualification
  • Solution development
  • Tenacious follow-up
  • G Suite
  • Persuasive negotiator
  • Detail-attentive
  • Salesforce
  • Customer service
  • Cost reviewing
  • Order management
  • Microsoft office
Professional History
Inside Sales Representative, 02/2017 to Current
Verizon Irving , Tx
  • Met and exceeded monthly sales revenue targets by up to 150%
  • Discovered customer needs by actively listening and providing solutions to new and existing customers
  • Received inbound and placed outbound calls to warm leads 
  • Processed orders using digital point of sales systems 
  • Account analysis 
  • New accounts, established customer credit, and set up payment methods
  • Recorded prospect contact information in Sales Force crm
AT&T - Installation and Service Technician, 09/2015 to 08/2016
AT&T Dallas, tx
  • Performed various wireline work to provide service to customers
  • Connected/troubleshot services and line issues in phone/cable rooms/cabinets and aerial/ground terminals
  • Installed and/or repaired customer's existing wireless or hard-wired Personal Area Network, SOHO network, IPTV network, VoIP/Pots phone network, and alarm systems
  •  Provided professional service and recommendations for problem resolution and/or system optimization for homes and businesses
Tower Technician, 05/2014 to 09/2015
Microwave Transmission Systems Inc Richardson, tx

  • Built, upgraded, maintained, tested, and troubleshot RF and Microwave cellular tower/site systems per customer specs and maintained safe work environment daily
  • Worked independently with very minimal supervision
  • Oversaw mobile network system audits and projects
Retail Merchadiser, 06/2011 to 04/2013
Cracklin Distribution Dallas, Tx
  • Merchandised snack foods to grocery stores
  • Built relationships with key decision makers
  • Provided excellent customer service
  • Communicated product knowledge and suggestive selling
  • Collected payments from customers and accurately processed invoices and paperwork
  • Met and exceeded product sales and account acquistion quota
Associate of Arts North Lake Community College
CompTIA A+ Certification: Information Technology , 2018
Techskills of Sacramento - Sacramento, CA
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Professional Summary
Licensed Esthetician seeking to obtain a position as a Eye lash extension technician, Eyebrow and Facial threader. Organized Esthetician proficient in Eye brow threading and tweezing  Eye lash extension, Lash curl.
Esthetician capable of performing in a busy spa setting.
  • New York State Certified Esthetician
  • Eyelash extension-Individual
  • Proficient in eyebrow and facial threading and tweezing.
      • Lash Curl and Lash Lift
      • Proficient in eyebrow and lash tinting
      • Excellent team player
      Work History
      Eyebrows and Eyelash specialist, 02/2013 to Current
      Browhaus: The Brow Salon New York, NY
      • Discussed procedures and eyebrows and eyelash design options with clients.
      • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
      • Consistently followed all required protocols for daily scheduling appointments.
      Eyelash Extension Technician / Receptionist, 08/2012 to 01/2013
      R's Eyelash Design New York, NY
      • Provide lash extension service  and anticipated guest concerns and addressed them immediately.
      • Followed through with client requests in a timely manner.
      • Followed the pre-assigned opening and closing procedures for each station.
      • Called clients to confirm upcoming appointments.
      New York State Esthetics License Program Course: 2008
      Bioticare Ayurveda's Beauty Care School - New York, NY
      Associate of Arts: Nutrition and Business administrative, Koen Junior College - JAPAN
      Additional Information
      • Bilingual speaker- Japanese/English
      • Certify New York State Esthetic License
      • Certify New York City Tattoo Artist License