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Professional Summary

I am currently the Regional finalist in the Contest & Reality TV Show, Miss Multiverse Australia. I am a qualified Hairdresser by training. Thereafter i decided a paradigm shift in my career. I set up a painting and decorating Company christened Smith & Co. Painting and Decorating where i currently work.

Apart from having a touch in painting and decorating,  I'm also a model and actor where I have performed as a cover girl for several brands in Australia. One of the reputable companies I work with is Howell Management, where I featured as an actress in a 60 minutes shoot. My modelling, TV and Film Career started in 2008 when I completed a deportment and grooming course where I learnt valuable tools such as catwalk and choreography techniques, audition training and dealing with rejection.

Recently, I featured in a Nepalese music video where I leveraged on my skills to deliver a second to none performance. I have accomplished many photo shoots and have collaborated with countless photographers across Australia.


I was recently selected as an Australian Regional Finalist in the prestigious modelling Contest and reality TV show, Miss Multiverse.

Miss Multiverse is a high-end and prestigious contest and International Reality TV show that searches for multi-faceted ladies. The TV Show combines formats of the very popular shows, The Apprentice, Next Top Model and Survivor. The TV Show is broadcast across several channels and platforms around the world. Entries for the Australian Regional Finals opened. I was one of the first ladies selected to represent my region and I am hoping to move my way up to the National Finals and then the World Finals.


Skills
  • Time Management
  • Can-do attitude
  • Deadline-driven
  • Leadership
  • Accepts direction and coaching graciously
  • Television and film background
  • Fast learner
  • Exceptional communicator
  • Flexible schedule
  • Exceptional interpersonal skills
  • Works well under pressure
  • Dependable and punctual
Work History
January 2010-January 2013 Hairdresser | Sanctuary for Hair | Castle Hill, NSW


  • Cut, colored and styled clients' hair with precision and expertise.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products.
  • Styled hair for large events such as annual fashion shows and special hair expos.
  • Cleaned, maintained and sterilized tools.
  • Completed safety training and certifications.
  • Assessed customer needs and gave advice about hair style and color options.
  • Sold and promoted hair care products and cosmetics.
  • Counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints in a timely, efficient manner.
  • Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Established a strong relationship with client base to generate long term business.
January 2013-January 2015 Senior Stylist | Passion Hair & Beauty | Woy Woy, NSW
  • Cut, colored and styled clients' hair with precision and expertise.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products.
  • Styled hair for large events such as annual fashion shows and special hair expos.
  • Sold and promoted hair care products and cosmetics.
  • Counted and documented opening and closing cash amounts daily.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
January 2015-January 2017 Painter | Family a'flair home beautification | Woy Woy, Nsw
  • Repaired defects in walls including holes and scrapes.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Operated power and hand tools in a safe and effective manner.
  • Completed tear-down of existing structures and prepared for new construction.
  • Blended paints and correctly matched colors.
  • Performed smoothing and finishing work on walls, trim and cabinetry.
January 2017-Current Painter | Smith & Co. painting and decorating | Umina Beach, Nsw I currently own my own painting and decorating company 
January 2017-Current Model | Promotional Models Australia 'PMA Models' | Surfers Paradise, QLD

• brand ambassador at the Sydney convention centre at the australian automotive dealership association for carz app a new and upcoming app for car dealerships


• F1 themed corporate event at the Sydney park Hyatt for electronics brand 


• beach themed corporate event for high end apartments in Sydney 


•  Award presenting at an octoberfest orthopaedic surgeon annual event


May 2017-Current Hostess and award presenter | International premier events | Sydney, Nsw • hostess and award presenter at the IPE 2017 legends of league luncheon


• hostess and award presenter at the 2018 IPE private event at the golden slipper Rosehill race course

January 2017-Current Promotional Model | Misteag Promotions | Wollongong, NSW • brand ambassador  on all 3 days for red rooster at the first ever Newcastle 500. 


• brand ambassador for ONO at the drags at Sydney Motorsport Park 

June 2017-Current Actor | Howell Management | Varsity Lakes, QLD • main role for channel 9 in the popular tv series 60 minutes. Re-enactment of the horrific story of Francis Wark
February 2018-Current Actor | FOTOCLickr Production (Photography/Videography/Graphics Designing) | Hurstville, NSW • main role in a Nepalese music video playing a strong female seductive boss involving an affair with co-worker
February 2018-Current Model | Edge models | Sydney, New South Wales
Education
2009 High School Diploma: Brisbane water secondary collage , Woy Woy, Nsw
This resume is created in 7 minutes.
Professional Summary
Motivated customer service and trade qualified specialist with over years retail and trade service experience in a fast-paced, team-based environment. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Skills
  • Advanced communication skills
  • Strong leader
  • Outstanding client retention
  • Networking expertise
  • Effective managerial techniques
  • Microsoft Office Suite proficiency
  • 65+ WPM typing skills
  • Retail sales
  • Strong client relations
  • Goal-oriented
  • Exceptional time management skills
  • Excellent work ethic
Work History
Apprentice hairdresser Aug 2011 - Jan 2014
Robert Nugent Goodna QLD
  • Escorted guests to and from treatment rooms.
  • Advised customers on proper treatment of dry and damaged hair.
  • Assessed customer needs and gave advice about hair style and color options.
  • Sold and promoted hair care products and cosmetics.
  • Consistently received positive performance reviews from guests.
  • Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes.
  • Offered wet styling, thermal styling, permanent waving and hair relaxing services.
  • Updated customer information records to track services provided.
  • Completed safety training and certifications.
  • Permed, relaxed and bleached hair.
  • Increased annual revenue for consecutive years.
  • Distributed business cards outside of the salon to generate new business.
  • Cleaned and maintained the entire salon.
  • Educated clients about products and self-maintenance for healthy hair.
  • Offered color swatches to help clients choose desired hair color.
  • Established a strong relationship with client base to generate long term business.
Senior hairdresser Jan 2014 - Current
Style & Class Hair nails and beauty Jindalee
  • Educated customers on product uses and benefits.
  • Established a strong relationship with client base to generate long term business.
  • Offered color swatches to help clients choose desired hair color.
  • Cleaned and maintained the entire salon.
  • Distributed business cards outside of the salon to generate new business.
  • Increased annual revenue for 3 consecutive years.
  • Completed safety training and certifications.
  • Introduced salon to alternative hair therapies involving natural herbs.
  • Updated customer information records to track services provided.
  • Resolved guest complaints in a timely, efficient manner.
  • Offered wet styling, thermal styling, permanent waving and hair relaxing services.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products.
  • Cleaned, maintained and sterilized tools.
  • Weighed lab samples and pigments to achieve proper color.
  • Sold and promoted hair care products and cosmetics.
  • Counted and documented opening and closing cash amounts daily.
  • Consistently received positive performance reviews from guests.

Housekeeping/Administration Mar 2013 - Jun 2013
Spotless Moranbah
  • Transported cleaning products and equipment to and from the utility rooms.
  • Changed bed linens and collected soiled linens for cleaning.
  • Used chemicals/other cleaning equipment in accordance to Material Safety Data Requirements and utilized Personal Protective Equipment for all tasks.
  • Supervised the cleaning, maintenance and care of building and grounds.
  • Greeted and registered guests and issued keys.
  • Made and confirmed reservations.

Customer Service Bakery Assist Aug 2007 - Sep 2011
Woolworths Ltd Booval
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Education
Completion Year 12: 2007
Rosewood State Highschool Rosewood
Certificate III Hairdressing: 2014
Matters In Gray Mt Gravatt
Certificate III Beauty Services: Beauty Therapy 2008
Bremer Institute of Tafe Springfield
Objective
This resume is created in 7 minutes.
Professional Summary

A retail professional with extensive knowledge of the retail industry, including current trends.

Always punctual, extremely mature and positive attitude, with a natural ability to build on relationships. Continuously focused on exceeding expectations, passion for success and building customer loyalty. Flexible schedule and strong customer service focus .

Skills
  • Customer-oriented
  • Active listening skills
  • Consistently meets sales goals
  • Credit card transactions
  • Retail sales
  • Computer literate
  • Motivated team player
  • Fluent in Arabic
  • POS systems knowledge
  • Upselling techniques
  • Merchandising
  • Stocking
  • Skilled problem solver
  • Personable
  • Natural leader
Work History
Sales assistant 01/2012 to Current
Perfume Forever Liverpool
  • Process customer returns, exchanges, purchases and answer questions about merchandise
  • Assist with putting up store signage, inclusive of policy changes and new marketing material
  • Distribute new stock in store, re stack shelves where needed
  • Continually familiarize myself with new products on the market and in store to help me in better assisting our clients in final choice of purchase
  • Follow and uphold company policies & procedures at all times and lead by example
  • Cleaning and prepping store for each trade
  • Cashier duties
  • Rotate merchandise when required
  • Assist fellow team members with shift swaps where required
  • Complete shift duties and organise a verbal report to management of my daily achievements
  • Organise merchandise displays
  • Achieve sale targets - KPI management

Assistant Manager 01/2008 to 01/2011
Cosmetic Fragrance Sydney
  • Training new staff members
  • Ensuring all if my leadership duties are completed in a daily basis
  • Delegating tasks to the team members where required
  • Managing team rosters and any required shift chages
  • Merchandising & store layout
  • Provide product knowledge & training to all staff inclusive of refreshers
  • Ensuring staff and myslef continously meet KPI's and Store targets
  • Continuos implementation of policies & procedures inlcusive of revisions
  • Cleaning & maintaining store appearance
  • Continually provided customer service and process purchase, refunds and exchange in line with store policies
  • Stock management inclusive or ordering, control & refills
  • Keeping the store up to date with marketing material and company promotions

Sales Assistance 01/2008 to 01/2009
The Perfume Connection Burwood
  • Process customer returns, exchanges, purchases and answer questions about merchandise
  • Assist with putting up store signage, inclusive of policy changes and new marketing material
  • Distribute new stock in store, re stack shelves where needed
  • Continually familiarize myself with new products on the market and in store to help me in better assisting our clients in final choice of purchase
  • Follow and uphold company policies & procedures at all times and lead by example
  • Cleaning and prepping store for each trade
  • Cashier duties
  • Rotate merchandise when required
  • Assist fellow team members with shift swaps where required
  • Complete shift duties and organise a verbal report to management of my daily achievements
  • Organise merchandise displays
  • Achieve sale targets - KPI management

​​

Senior colour specialist 01/2007 to Current
Lola's Haidressing Salon Double Bay
  • Reporting to the store manager.
  • Consulting with clients.
  • Coloring.
  • Styling & cutting.
  • Promoting new products to customers needs.
  • Cleaning & maintaining salons appearance.

​​

Apprentice hairdresser / senior Hairdresser 01/2003 to 01/2007
C&C NSW
  • Cleaning of work place.
  • Attending to clients needs.
  • Colouring, cutting & styling.
  • Stock control & merchandising.
  • Promoting hair care products.
  • Finalizing my apprenticeship.
  • Specialising as a colourist

​​

Apprentice hairdresser 01/2002 to 01/2003
John Azzi Haircutters
  • Cleaning of work place.
  • Attending to clients' needs Stock control & merchandising.
  • Color work.
  • Developing my first steps to becoming a potential hairdresser.
  • Additional courses to further my knowledge & hairdressing education.

Education
Certificate 4 in Management - Team Leadership: 1999 TAFE NSW - SYDNEY Skills and knowledge to lead and manage teams effectively. Provide leadership, guidance and support to others and have some responsibility for organising and monitoring the output of a team. 
Aussie Host Customer service training program : 2000 Aussie Host - Sydney

Certificate III Hairdressing: Hairdressing 2006 TAFE - NSW ·         Colour chemistry ·         Scalp/skin chemistry ·         Cutting & styling 
Accomplishments
  • Developed extensive training in product knowledge and selling skills
  • Utilized and continued to learn on managerial skills and leadership, being able to delegate tasks and pass on training to the team with a lot more confidence and professionalism.
  • Achieved above targets on a regular basis - highest sales of the month
This resume is created in 7 minutes.
Professional Summary

Multilingual, collaborative team player with experience in public relations and customer service. Motivated self-starter with polished customer-service skills seeking full-time employment in multicultural setting.

Education
Career Training: 2017
Southwest Solutions Adult Learning Lab - Detroit
Master's Degree: Public Relations, 2014
Tambov State Technical University - Tambov, Russia
Skills
  • Fluent in French, English and Russian
  • Learns quickly, works with caution and care
  • Provide direction/guidance with friendly, polite service
  • Working knowledge of Microsoft Office, Google Suites, and other computer skills
  • Communication
  • Data entry, registration and tracking
  • Conflict Resolution/Compliance Training
  • Assess customer needs through dialogue, evaluation for exceptional customer care
  • Comfortable in Multicultural Environments
Work History
Volunteering at DIA Movie Theater and Gallery, 02/2017 to Current
Detroit Institute of Arts Museum (DIA)Detroit, Michigan

It is my job to create a learning environment for guests at the DIA mainly in the theater area. In addition to ensuring the space is clean, I direct people from all over the world on how to maximize their leaning experience and troubleshoot a wide variety of problems. Customer service is the core of the role, but I consider myself a member of the team that is on the front lines of the DIA's brand of being a world class museum and destination.

Resident Council at Freedom house, 10/2016 to Current
Freedom HouseDetroit, Michigan

  • Welcomed new residents and visitors
  • Resolved conflicts among residents
  • Organized weekly chores, cooking list 
  • Inventory Supplies
  • Enforced house policies/procedures among residents
  • Assisted in preparing administrative reports
Owner, General Manager and Hairdresser, 06/2013 to 08/2013
Grace SalonAnapa, South of Russia
  • Operated a small business in a popular tourist destination during the tourist season on Black Sea coast
  • Consulted clients on finding hairstyles to suit their tastes and hair texture from all corners of the globe
  • Ensured client satisfaction by operating on a timely basis and for peak client comfort
Front Office Receptionist, 05/2008 to 10/2008
National Petroleum Company of the Congo, SNPCBrazzaville, Congo
  • Greeted guests and staff as they entered SNPC offices
  • Maintained sign-in documentation for all staff, volunteers and guests
  • Scheduled meetings and appointments for high-level administrators
  • Planned and executed company events including meetings, conferences and press conferences while successfully managing a budget for these events .
Artisan, 01/2018 to Current
Shinola HeadquartersDetroit, MI
  • Leather Factory.
  • Provided high quality results in a timely manner.
  • Carefully packaged finished products and prepared them for shipment.
  • Made sure that products were produced on time and are of good quality.
  • Collated components for assembly.
  • Kept work areas clean and neat.
  • Organized work to meet demanding production goal.