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Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player with customer service focus. Adept at meeting and exceeding sales quotas.

Summary of Qualifications
  • Merchandising knowledge
  • Verbal/written communication
  • Inventory control procedures
  • Reliable and punctual
  • Inventory management
  • Team player mentality
  • Outgoing and enthusiastic
  • Sales expertise
  • Cash register operation
  • Customer- and service-oriented
02/2019 to Current
Sales Associate Bennett Career Institute-C. Allen Bennett Skincare Washington, D.C.
  • Assisted customers with product selection, sales, and returns. 
  • Answered incoming telephone calls with professionalism to provide information about products, services, store hours, policies and promotions.
  • Prepared products for sales floor and created appealing product displays. 
  • Assessed customer needs and found products suited to budget and preferences.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Established rapport through excellent communication, resulting in closed sales.
08/2017 to 09/2018
Recovery Specialist Levi's - JCPenney Wheaton, MD
  • Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevent store losses using awareness, attention to detail and integrity.
  • Stock and rotate inventory regularly.
  • Organize the store by returning all merchandise to its proper place.
  • Process merchandise returns and exchanges.
10/2016 to Current
Freelance Makeup Artist CeeTaylor Makeup Artistry Hyattsville, MD
  • Provide makeup consultations to prospective clients
  • Perform makeup application and other cosmetic services as requested by client
  • Makeup for events such as photoshoots, dates, proms etc.
  • Skillful in choosing the perfect cosmetics and materials for a particular type face and eye shape
  • Excellent knowledge of current trends in cosmetics and the makeup industry

07/2015 to 09/2016
Sales and Support Generalist Victoria's Secret Mclean, VA
  • Process payments by totaling purchases; processing checks, cash, store and other credit cards.  In addition to validation of credit card identification and signatures
  • Handle refunds and exchanges at register while maintaining a friendly disposition 
  • Maintaining the appearance of the showroom by stocking and replenishing as needed
  • Assisted in physical inventory counts
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Education and Training
Certificate of Completion: Esthetics Program Bennett Career Institute Washington, DC

600 hour program that prepares individuals to cleanse, depilate, massage, and beautify the human body and to function as licensed estheticians and skin care specialists. Includes instruction in skin anatomy, physiology, and health; principles of nutrition; decontamination and infection control; health and safety; facial and facial massage, electricity and facial machines methods of hair removal make up, advance topics and treatments client consultation and care; and scope of practice and regulatory rules.  Once the student has completed the program and passed the DC State Board of Cosmetology examination for licensure he/she will be qualified to obtain employment as Skin Care Specialists, (SOC CODE 39-5094)

Certificate of Completion: Make-up Artistry Bennett Career Institute Washington, DC, United States
60 clock hour program of study designed to introduce students to the art of makeup application. Additionally, the student received information and training, skin care, client consultation, eye color, foundation blending, full-face application and the business of makeup.
Associate of Arts: General Studies - Courses in progress Prince George Community College Largo, MD, United States
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  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • First Aid and CPR certified
  • Detail-orientated 
  • Eyebrow styling
  • Adept at working with special needs children
  • Summer camp counselor
  • Positive and optimistic
  • Exceptional organizational skills
  • Bridal makeup application 
  • Cordial
Work History
05/2018 to Current
Makeup Artist Make Up For Ever El Paso, TX
  • Kept up-to-date with industry standards, trends and techniques.
  • Used a variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Conducted consultations to understand the client's desired outcome and assessed skin type and face structure.
  • Maintained a full stock of inventory and ensured proper sanitation of makeup tools.
  • Professionally applied makeup to clients for outings, proms, weddings, funerals and other special occasions and events.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Provided clients with personalized skincare recommendations to ensure they maintain healthy skin.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Followed merchandising guidelines to present visually appealing displays.
  • Built relationships with customers to increase likelihood of repeat business.
  • Educated customers about the brand to incite excitement about the company's mission and values.
05/2015 to 05/2018
Beauty Advisor Bobbi Brown El Paso , Texas
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including displays.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Used time efficiently when not serving customers, including cleaning displays and organizing merchandise.
  • Worked with the management team to implement the proper division of responsibilities.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
05/2017 to 07/2017
Summer Camp Staff Texas Lions Camp Kerrville, TX
  • Established a safe play environment for the children.
  • Instructed children on proper health and personal habits.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Dressed children with special needs and changed their diapers.
  • Communicated openly with children's parents about activities and behaviors.
  • Encouraged children to be understanding of and patient with others.
  • Allowed for ample outdoor recreation time.
  • Promoted good behavior by using the positive reinforcement method.
  • Administered medication and minor first aid to sick and injured children.
  • Supervised and cared for 8-14 campers with special needs on a weekly basis.
  • Planned and programmed adaptable activities
  • Supervised 2-5 summer staff
07/2011 to 12/2014
Makeup Artist MAC Cosmetics El Paso, TX
  • Maintained records related to sales.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Called clients to confirm upcoming appointments.
  • Processed cash and credit payments rapidly and accurately.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Learned, referenced and applied product knowledge information.
Bachelor of Science: Special Education/Elementary Education
New Mexico State University - Las Cruces, NM
Additionally, seeking TESOL Endorsement
Associate of Applied Science: Criminal Justice
Doña Ana Community College - Las Cruces, NM
Recipient of the Desert Springs Lions Club Scholarship.
Volunteer Work
Volunteered at Gadsden On-Track Pre-K, 2017-2018.
This resume is created in 7 minutes.
Professional Summary
Dedicated  individual with outstanding background in Sales/Customer Service. Skilled in exceeding sales  goals and company expectations by expanding client base and maintaining high standards of customer service.  Strong team builder comfortable with group dynamics and cross  selling.
  • Trusted key holder
  • Exceptional communication skills
  • Microsoft Word, Power Point, Google Docs, Google Hub
  • Strong client relations
  • Floor set design
  • Expertise Cash flow management
  • Credit card processing
  • Creative problem solver
Work History
Freelance Makeup Artist, 10/2016 to Current
Anastasia Beverly Hills New York, NY
  • Shared product knowledge with customers while making personal recommendations.
  • Created Strategies to develop and expand existing customer sales.
  • Worked as  team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
  • Worked with account executive to develop company branding artistry skills.
  • Assisted account executive in meeting company's financial goals and objectives through regular performance-assessment and feedback process.
Lead Fashion Specialist-Key Holder, 01/2016 to 09/2016
Halston Heritage New York, New York
  • Placed special merchandise  orders for customers.
  • Created strategies to develop and expand existing customer sales, which resulted in an 8% increase in sales.
  • Worked as team member to provide the highest level of service to customers.
  • Assisted in supervision and execution of all  in-store contest programs and promotional  events.
  • Provided daily recaps and opportunities to the corporate executives.
Impulse Beauty Advisor, 03/2015 to 12/2015
Macy's New York, New York
  • Served as Liaison between customers store personnel and various store departments.
  • Recommended and helped customers select merchandise based on their needs.
  • Extended customer service, offering discounts and promotions to ensure high customer service retention rates.
  • Confirmed that appropriate changes were made to resolve customers' problems.
Fragrance Freelancer, 08/2010 to 07/2013
Elizabeth Arden Fragrances Menlo, NJ
  • Completed documentation for product and service sales.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Generated high volume of referrals and lead several fragrance events.
Lead Fragrance Freelancer, 02/2010 to 07/2014
Moet Hennessy USA Short Hills, NJ
  • Coordinated successful 'at concert" events to drive weekly basic business.
  • Created strong relationships with the counter manager and business manager.
  • Ensured achievement of corporate sale goals.
  • Managed monthly sales ledger and assembled staffing schedules.
Associate of Arts: Mass Communications and Retail Mangement, Mercer County Community College - West Windsor, NJ
This resume is created in 7 minutes.

Attentive Cosmetologist with ten years of experience. Dedicated to high-quality beautification and seeking a role of increased responsibility, preferably within the Hand and Stone corporation. Successful at maintaining a professional workspace while remaining welcoming and thoughtful.

  • Color matching master 
  • Body hair removal
  • Manicures and pedicures
  • Hair style recommendations
  • Makeup and skincare
  • Contouring understanding 
  • Product knowledge
  • Beauty tool sanitization
  • Natural nail-care knowledge 
  • Licensed cosmetologist 
Magic Scissors Salon | Penndel, PA Master Hair Stylist 02/2017 - Current
  • Performed preliminary hair consultations on new clients to help decide on a new style or color.
  • Sold products and services to maintain a daily sales goal of $400.
  • Proficient in full range of services including color, cutting, chemical and styling.
  • Successfully booked appointments to allow sufficient time for all services requested.
  • Sanitized all tools, followed all safety standards and kept salon clean and safe.
  • Provided makeup services to  clients on a weekly basis.
Right Image Salon | Langhorne, PA Hair stylist, Massage therapist, Makeup artist 01/2010 - 02/2017
  • Provided makeup services to 100+ clients per month for weddings, proms and other special events.
  • Focused on retaining clients by keeping client report cards, which  detailed personal  services and purchases.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Suggested personalized skin care routines for clients, keeping their skin type and skin conditions in mind.
  • Strengthened tracking of information by creating systems for organizing appointments, records and reports.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Used knowledge to relieve pain, improve circulation, rehabilitate injuries and increase relaxation in each client.
  • Devised marketing ads and pamphlets in hopes of bringing in additional clients.
  • Ensured inventory was fully stocked and kept each room fully stocked with massage products.
  • Collaborated with clients of all types to increase profile and status through effective styling.
  • Researched the various types of spa therapies and treatments to be better informed of spa services.
Delorenzo's Pizzeria | Levittown, PA Senior Waitress 01/2010 - 12/2009
Education and Training
Pennsbury High School | Fairless Hills, PA High School Diploma 2004
Bucks County Community College | Newtown, PA Some credits in Business and Economics