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Professional Summary
With over 10 year's experience ranging in customer-oriented service roles. Strong ability to problem-solve in fast paced environments. Seasoned leader and decision maker equipped to effectively communicate with a variety of client and personality types. Seeking a professional background, with a team that values a guest-driven approach to hospitality work.
Skills
  • Advanced interpersonal skills
  • Commitment to quality and service
  • Communication skills
  • Staff motivator
  • Staff collaboration
  • Employee hiring and retention
Work History
Cocktail Waitress 08/2017 to Current
Liberatore's Ristorante Perry Hall, MD
  • Quickly set up and cleared tables and stocked all service stations.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Delivered quality service by providing a warm and welcoming environment.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Lead Sales 08/2017 to Current
LOFT Nottingham, MD
  • Operate as the Manager on Duty in the absence of a Manager
  • Perform operational and transactional functions, handle client service issues, issue approvals for desk transactions as well as opening and closing the store.  
  • Coach associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities,
  • Utilize reports to make effective merchandising decisions & style the store to Division standards.
  • Prepare nightly deposits as necessary.
Bartender 03/2017 to 08/2017
Seahorse Inn Dundalk, MD
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Managed strict beverage control to minimize waste.
  • Closed out cash register and prepared cashier report.
  • Cleaned shelving, mixers, cups, blenders and soda guns.
  • Served each guest courteously, quickly and efficiently.
  • Ensured liquor was secured at the end of shifts.
  • Adhered to state laws regarding alcoholic beverage service.
  • Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
Salon Manager 05/2015 to 03/2017
Ulta Beauty White Marsh, MD
  • Conducts verbal and technical interviews, talent selection per ULTA guidelines.
  • Analyzes on a weekly/monthly basis the salon sales, expenses and trends, utilizing ShortCuts System reports, with the General Manager/District Manager to determine ongoing standards for weekly revenue goals, staff productivity goals, average ticket goals, and customer retention goals.
  • Responsible for identifying the skill development needed for each salon professional and determining the right resource, including themselves, to develop the skill.
  • Responsible for the management of all salon personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance.
Server 09/2009 to 05/2015
Desantis Bar & Grill Perry Hall, MD
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Delivered quality service by providing a warm and welcoming environment.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Education
High School Diploma: Parkville High School - Baltimore, MD
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Summary
Motivating, talented and passionate Master Educator driven to inspire and educate. Strives to create a challenging yet exciting learning environment in which students become the most talented cosmetologist the industry has to offer
Skills
  • Platform Artist
  • Master Educator
  • Innovative hairstyling techniques
  • Strong knowledge of Color  
  • Motivating students
  • Interactive teaching/learning
  • Clear public speaking skills
Experience
Master Educator 01/2017 to Current Nail Inn School and Cosmetology Lemont, IL
  • Guide and instruct the high school students enrolled in the Wilco Cosmetology Program
  • Facilitate both classroom theory and hands on demonstrations
  • Motivate, support and monitor students while on the clinic floor
  • Prepare students for their practical and written state exams
  • Coach students towards a success future as a cosmetologist
Master Colorist/Stylist and Skin Care Specialist 07/2015 to Current Wild Orchid Salon Darien, IL
  • Create repeat business by developing long-term relationships with regular customers.
  • Work on all hair textures
  • Trim and style hair for weddings and special occasions.
  • Develop new hair styling techniques using creativity and knowledge of trends.
  • Kept current on hair products and their chemical composition, structure and properties.
  • Recommend hair styles that complimented clients' facial features and coloring.
  • Corrective color
Salon Manager 10/2010 to 07/2015 JC Penney Woodridge, il
  • Conducted weekly salon inventory.
  • Achieved and exceeded salon financial goals every year
  • Briefed employees about the salon's success and announced monthly sales goals.
  • Hired and trained all new stylists and assistants
  • Mentored staff to enhance salon development and increase productivity.
  • Successfully managed team of 15 stylists
Platform Artist and Master Educator 06/2003 to 10/2012 Farouk Systems Houston, TX
  • Lead educator for CEU hands on cutting/coloring classes throughout the Midwest
  • Educated at 10-15 hair shows a year through out the country
  • Hosted training events for new educators starting in the midwest
  • Provided CHI education at various cosmetology schools across the country
  • Certified in CHI Color, CHI Enviro Smoothing System, CHI Transformation
Education and Training
State of IL License: Master Educator 2016 Nail Inn School and Cosmetology Lemont, IL, Cook
Certificate: CHI Product Training 2004 Farouk Systems Houston, TX, USA
Redken Color Certified: Redken Color 1997 Redken Ny City, NY, USA
Cosmetology License: Cosmetology 1995 Haskana Cosmetology School Palatine, IL, USA
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Professional Summary
Friendly and energetic Unit Coordinator looking for the opportunity to show you that I would be a great addition to your team!
Skills
  • Self-motivated
  • Strong verbal communication
  • Data management
  • Records management professional
  • First Aid and CPR Certified
  • Loves children
  • Quick learner
  • Attention to detail
  • Medical terminology
  • Schedule management
  • Maintains confidentiality
  • Professional and mature
Work History
Outpatient Ob/Gyn Unit Coordinator Bethesda North Ob Gyn Center - Cincinnati, OH 04/2017 - Current
Scheduling appointments,Faxing, Scanning, Answering Phones, Prior Authorizations for Surgery, Customer Service, Scheduling and cancelling interpreters for appointments, Maintaining schedule requests for Doctors and Nurse Practitioners, Record Requests etc. 
Registrar Mercy Health - Clermont Hospital Orthopaedics and Sports Rehabilitation, Eastgate - Cincinnati, OH 11/2015 - 03/2017
 Answering phones, Paperwork, Verifying insurance and Workers Compernsation benefits, Data Entry,Taking Co-pays, Scheduling and checking patients in, Medicare Tracking.
Call Center Representative Consolidated Health Services - Milford, OH 01/2015 - 06/2017
Answering Phones for closed medical facilities, transferring calls to appropriate on call nurse or administrator, Data entry and logging calls.
Chiropractic Assistant Lundeberg Chiropractic - Fairfax, OH 08/2014 - 11/2014
Scheduling appointments, putting patients on therapy beds and explaining the treatment, billing, answering phones, data entry, filing, cleaning, buying supplies for office, verifying insurance benefits, mailing birthday and thank you cards, etc.
Scheduler Cincinnati G.I - Batavia, OH 06/2014 - 07/2014
  • Scheduling our patients and referred patients for G.I.
  • related procedures, faxing, answering phones, charting, etc.
    Caregiver Tender Hearts at home Senior Care - Blue Ash, OH 04/2014 - 08/2014
    Traveling to clients homes, help with personal care, dietary care, household care, companionship, etc.
    Server Texas Roadhouse - Milford, OH 10/2007 - 06/2014
    Customer service, cashier, take/deliver food and beverage orders, cleaning.
    Nanny Private Child Care - Terrace Park, OH 09/2010 - 04/2014
    Daily child care and activities, Transportation to and from Pre- School.
    Customer Service Representative, Front End Orders, Processor Medlab - Cincinnati, OH 07/2008 - 06/2010
    Processor/ Front End Orders/Client Solutions Processing- Check specimens for proper labeling and handling procedures, Data Entry of demographics and tests ordered, spin down and pour of blood samples if needed, and deliver to proper testing area.Front End Orders- Monitor and verify patient information and blood draw orders, faxing, filing, phones, some ICD-9 coding.Client Solutions- Resolve problems with specimens received or lost, phones, data entry , calling results.
    Salon Manager Cincinnati Tan Company - Amelia, OH 09/2004 - 08/2006
    Staffing, Schedules, Paperwork, Sales, Inventory, Maintenance of tanning beds, Laundry, Banking, Customer relations.
    Education
    Amelia High School - Received G.E.D in 2005 after leaving High School
    GED: UC Clermont College - August 2006
    Liberal Arts
    This resume is created in 7 minutes.
    Professional Summary

    Conscientious Healthcare professional offering over 7 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

    Skills
    • Certified Clinical Medical Assistant
    • Experienced Phlebotomist
    • EKG trained
    • Professional bedside manner
    • Qualified in patient transport
    • Medical terminology knowledge
    • Fast Learner
    • Excellent in Communication
    • Committed team player
    • Compassionate
    • Adaptable
    • Efficient and reliable team player
    • Phlebotomy
    • Medical office administration
    • Insurance claims
    • Electronic health records
    Work History
    Kettering Physician Network Certified Clinical Medical Assistant | Kettering, OH | January 2018 - Current
    • Obtained information about clients' medical history, drug history, complaints and allergies.
    • Obtained accurate medical histories from patients, highlighting critical information.
    • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
    • Implemented care and efficiency improvements to support and enhance office operations.
    • Entered patient, procedure and equipment into computer system.
    • Prepared patients electrocardiograms, suture removal and dressing changes.
    • Welcomed patients and inquired about wellbeing since last treatment.
    • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
    • Completed clinical procedures and gathered patient data for interpretation by physician.
    • Obtained vital signs and weight.
    • Escorted patients to examination rooms.
    • Collected histories, vitals and current compliants via patient interviews.
    • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
    • Administration of injections
    • EMDs software trained
    Kettering Medical Center Phlebotomist Technician | Kettering, OH | May 2016 - Current
    • Prepared specimens for analysis and established proper chronological priorities in testing.
    • Carefully reviewed test results for accuracy.
    • Quickly mastered Epic system.
    • Performed both routine and emergency blood draws by venipuncture or fingerstick.
    • Responded appropriately to the physical, emotional and developmental needs of patients.
    • Tested and recorded blood glucose levels.
    • Obtained information about clients' medical history, drug history, complaints and allergies.
    • Monitored expiration of medical supplies.
    Grandview Medical Center Patient Care Technician Phlebotomy/ EKG/ Patient Transport | Dayton, OH | June 2013 - May 2016
    • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, patient transportation and EKGs.
    • Tested and recorded blood glucose levels.
    • Transported patients to other areas of the hospital in wheelchairs and gurneys.
    • Assisted patients with ambulation and crutch walking.
    • Reported any unusual circumstances in the patients' condition or environment.
    • Monitored expiration of medical supplies.
    L.A. TAN Colonel Glenn Hwy Salon Manager | Beavercreek, Ohio | June 2014 - January 2015
    • Achieved high customer satisfaction for all L. A. Tan customers.
    • Collaborated with other managers, district managers, and staff to ensure the delivery of efficient, high-quality service.
    • Provided coaching, mentoring, and consultation to staff to enhance staff development.
    • Reviewed weekly inventory charts and recorded facility needs.
    • Successfully initiated and implemented thorough cleaning schedules which resulted in passing the Ohio State Board of Cosmetology yearly inspection, and corporate wide recognition for a spotless salon.
    • Managed promotional events for the salon.
    • Experienced in clerical work such as answering phones, scheduling appointments, and providing excellent customer service.
    • Knowledgeable in Microsoft Word, Excel, and Powerpoint.
    Education
    High School Diploma Greenon High School Springfield, OH | 2012
    Certifications
    • Certified Nurses Aide
    • Radiation Protection Course
    • Certified Clinical Medical Assistant
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    Professional Summary
    An achieved professional with countless experience in customer interaction. Looking for challenging and productive position, which will further my skills and allow professional growth in the company. 
    Skills
    • Audit reporting
    • Microsoft Office Suite proficiency
    • Strong interpersonal skills
    • Creative problem solver
    • Strong client relations
    • Mediation capability
    Work History
    Appearance Salon Hair Stylist//Chicago, Illinois//October 2013 to Current
    • Cleaned, maintained and sterilized tools.
    • Educated clients about products and self-maintenance for healthy hair.
    • Advised customers on proper treatment of dry and damaged hair.
    • Established a strong relationship with client base to generate long term business.
    • Cut, colored and styled clients' hair with precision and expertise.
    True Essence Hair Salon Salon Manager//Chicago, Illinois//March 2005 to September 2013
    • Reviewed weekly inventory charts and recorded facility needs.
    • Consistently received positive feedback from guests on performance reviews.
    • Provided coaching, mentoring, and consultation to staff to enhance staff development.
    • Set-up and operated line for breakfast and lunch service.
    Chicago Public School Auditor//Chicago, Illinois//January 2007 to June 2008
    • Gathered data for internal audits through interviews, financial research and downloads.
    • Articulated audit findings, risks and detailed recommendations to upper management.
    • Examine cleanliness for food preperation and eating areas.
    • Communicates with students and school staff in a positive and professional manner utilizing appropriate customer service and interpersonal skills
    Education
    High School Diploma - Simeon Career Academy// Chicago, IL//1988
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    Professional Summary
    Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.
    Skills
    • Goal-oriented
    • Strong work ethic
    • Staff training and development
    • Sales Experience
    • Team Leading
    • Product Specialist
    Work History
    01/2011 to Current
    Prestige Manager ULTA Beauty Kissimmee, FL
    • Meeting high sales goals in a high volume store 
    • Greet customers in a timely fashion while quickly determining their needs.
    • Recommend products to customers based on their needs and preferences, shade matching, and demos
    • Maintaining store cleanliness and clean testers
    • Conducting interviews for new hires
    • Educating team on product knowledge
    • Hosting events with vendor partners 
    • Overseeing Estheticians 
    • Out of stocks/Inventory adjustments
    • Setting up planograms
    • Operating POS systems
    • Managing Fragrance department
    • Credit card/ Loyalty card sign ups
    04/2008 to 08/2011
    Assistant Salon Manager and Stylist Tre Chic Salon and Spa Lanoka Harbor, NJ
    • Open and Close Salon
    • Schedule appointments/Answer phones
    • Ordering inventory
    • Client services such as Spray tan application, Root-touch ups, Chemical services, Wash/Blowdry
    • Bare Minerals make-up applications 
    • Product sales with Dr. Murad skincare and Bumble and Bumble haircare​
    • Maintaining salon cleanliness
    Education
    2008
    High School Diploma:
    Pinelands Regional High School - Little Egg Harbor, NJ
    2008
    Certificate of Completion : Cosmetology
    Ocean County Vocational Technical School - Brick, NJ
    Accomplishments
    • 2016 Ranking #1 in the company with Lorac Sales
    • 2016 Quarter 4 Highest % over Event Goal Too Faced Cosmetics
    • 2017 Ranking #4 in the company with Anastasia Beverly Hills product sales
    • 2017 Highest Loyalty Card Sign Ups in District Q1
    This resume is created in 7 minutes.
    Summary
    To pursue a career where my previous work experience and my enthusiasm to be in a people-centered atmosphere can be used to the fullest extent.
    Skills
    • Office management professional
    • Alphanumeric filing
    • Computer charting
    • Insurance billing specialist
    • Dental office expertise
    • OSHA training
    • Dental equipment maintenance
    • Softdent
    • Dolphin
    • Eaglesoft
    • Millennium Software
    • Schedule management
    • Microsoft Office
    • Employee training and development
    • Claims appeal procedures
    • Insurance processing
    • Patient charting
    • Health insurance processing
    • Insurance eligibility verification
    • Inventory systems
    • Medical terminology
    • Front office procedures expertise
    Experience
    Front Desk Supervisor Feb 2017 to Current
    Midwest Dental Center Riverside, IL
    • Appointment confirmations
    • Financial Arrangements
    • Process insurance payments and claims.
    • Check patients in and out.
    • End of day, month, and year reports
    • All financial reports

    Treatment Coordinator May 2016 to Feb 2017
    Forest Park Orthodontics Forest Park, IL
    • Prepared correspondence, accounting and financial documents for analysis.
    • Explained all aspects of the orthodontic process and the benefits.
      Increased orthodontic sales by 17% over a one -year period.
    • Discussed all treatment options with patients.
    • X-Rays
    • Impressions for Orthodontic appliances
    • Client intake reports
    • Scheduling
    • Phone Swithboard
    Salon Manager Oct 2008 to May 2016
    Charles Ifergan Salon - Oakbrook Oakbrook Terrace, IL
    • Created a welcoming atmosphere for guests and clients.
    • Scheduling for all employees
    • Following up with all clients to ensure guest satisfaction.
    • Maintained supplies stock for hair stylists and office personnel.
    • Opening and closing salon.
    • Following up with all clients to ensure guest satisfaction
    • Effectively managed salon staff of 20-30 people.
    Operations Director Oct 2008 to May 2016
    Charles Iferagan Salon Oakbrook Terrace, IL
    • Informed guests of spa services, programs and activities over the phone and in person.
    • Checked members and guests in promptly for their appointments.
    • Efficiently checked guests in and out using Millenium Software.
    • Coordinated and booked all spa service appointments for individual and group clients.
    • Addressed all client and staff concerns with patience.
    • Rotated between spa front desk management and monitoring the reservation room.
    • Meticulously entered client and service information when booking appointments.
    • Provided accurate product and merchandise information to customers.
    • Verified end-of-day reports against credit and cash profits.
    • Processed all cash and credit card transactions with a 100% accuracy rate.
    • Tracked and effectively managed client flow throughout the salon and spa.
    • Executed all daily opening and closing procedures.
    • Clearly communicated with each technician regarding any schedule changes.
    • Monitored and tracked salon product contracts and deliveries.
    Front Desk Coordinator Feb 2006 to Feb 2008
    Robert Half International Oakbrook, Illinois
    • Created a welcoming atmosphere for guests and clients.
    • Data input.
    • Appointment management.
    • Phone service
    • Inventory office supplies
    • Assisted in accountant data input
    • Monitor potential applicants testing and interview process.
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    Professional Summary
    Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
    Skills
    • Professional phone etiquette
    • Excellent communication skills
    • Customer service-oriented
    • Articulate and well-spoken
    • Flexible
    • Accurate and detailed
    • Social media knowledge
    • Pleasant demeanor
    Work History
    January 2012-March 2017 Salon Manager | Salon Lamaj | Washington, DC
    • Answered and managed incoming and outgoing calls while recording accurate messages.
    • Maintained a clean reception area, including lounge and associated areas.
    • ADP Software for Time & Attendance 50 Employees (Stylist, Assistance and Interns)
    • Make Travel Arrangements for Salon staff


    January 2008-April 2008 Administrative Assistant Federal Management Systems | Washington, DC
    • Prepared documents/reports/correspondence for signature or review from handwritten notes.
    • Assisted in design of electronic file systems and maintains electronic and paper files for executive and/or department.
    • Opening annotates reviews and processes incoming mail, determining what mail to forward.
    • Answered phones, screens calls and redirects calls as needed to executive and/or Department.
    • Prepared presentation material for executive and/or Department as needed.
    • Planned and prepared travel for executive and/or Department.
    • Provided and directs copy and fax activities to others.
    • Administrative resource for executive/Department.
    • Assisted with projects and all other duties as assigned or needed.
    September 2007-March 2009 Receptionist | The Midtown Group DC Dept of Energy | Washington, DC
    • Greeted visitors, handled incoming calls and performs general administrative duties.
    • Placed, received and routed a high volume of calls through an electric switchboard.
    • Supplied information to callers, relays messages and announces visitors.
    • Performed basic clerical tasks.
    • Operated basic office equipment.
    • Sorted and routed incoming materials that may require computer and data entry skills.
    • Sorted and distribute incoming and outgoing mail.

    June 2006-August 2007 Secretary Hire One Staffing | Washington DC
    • Kept projects on schedule.
    • Maintained procedures manual to ensure consistent performance of routines.
    • Composed correspondence/report for own or manager's signature.
    • Handled all inquires within my capacity.
    • Provided back-up data as needed.
    • Arranged travel through internal or outside agents.
    May 2003-May 2006 Office Automation Assistant Department of Agriculture | Washington DC
    • Maintained and kept abreast of the Director's calendar.
    • Reviewed all incoming and outgoing correspondence and reports, etc.
    • to ensure content is in accordance with office polices.
    • Assisted senior staff members with tasks related to the Agency Testing Program data that include; organizing and keeping track of request forms, and reviewed and verified the accuracy of forms for Baseline Studies.
    • Arranged various conference, teleconferences and formed meetings to support different divisions within the agency.
    • Greeted visitors, answered all incoming telephone calls and directed them to the appropriate source for information.

    Education
    Current Bachelor of Arts: Marketing Strayer University
    • 3.0 GPA
    This resume is created in 7 minutes.
    Summary
    Dedicated administrative professional with experience spanning over 11 years in support, and client-facing roles. Highly organized and responsible, with the ability to lead and motivate office staff to their fullest potential. Committed to providing exceptional patient-relation experiences and implementing sound decision-making skills.
    Skills
    • Extensive experience client databases, and patient based record management systems
    • Proficiency in Microsoft Office Suite, electronic filing systems, and cash management systems
    • CMS)
    • Strong organizational skills demonstrated through records management, filing and sorting procedures, while adhering to security and confidentiality protocol
    • Exceptional time management skills with the ability to work well under tight deadlines
    • Excellent interpersonal and training skills, developed through experience in front desk reception and though management support roles
    • Fully bilingual in English and Spanish
    Experience
    Receptionist 02/2017 to Current Kidz Medical Services Children's Hematology & Oncology West Palm Beach, FL
    • Welcomed patients and visitors immediately, and greeted them in a friendly manner. 
    • Served as front office personal, assisted with patient check-in/ check-out, co payment collection, multi-phone line system, scanning documentation into EMR and attending to all incoming and outgoing faxes.
    • Verified patients insurance benefits, referrals,​
    • Assemble all new patient charts and hospital follow-up charts
    • Completed Medical Records request for SSI
    • New Patient Coordinator 
    Workers Compensation Coordinator 04/2015 to 02/2017 Interventional Pain Services of Palm Beach West Palm Beach, FL
    • Involved in medical billing,investigating unpaid claims,and documenting appropriate followup.
    • Provide effective communications with insurance companies.
    • Provide detailed information to secure outstanding payments.
    • Liaison between physicians, employers, case managers, patients, and insurance carriers.
    • Invoice and schedule all WCIMEs, second opinions,and all new WC appointments.
    • Extensive knowledge of HIPAA and OSHA.
    Receptionist Patient Recall Coordinator 08/2012 to 04/2014 Dr. Valentina Gherghina Boynton Beach, FL
    • Welcomed patients and visitors immediately,and greeted them in a friendly manner.
    • Responsible for answering and directing multiple phone calls in a high-call volume environment and kept a detailed log of messages,delivering them to the appropriate physician in a timely manner.
    • Answered patient inquiries and referral inquiries, online, on the phone, and in person.
    • Maintained an organized appointment schedule by notifying physician of patient's arrival; reviewing service delivery compared to schedule;reminding provider of service delays. 
    • Scanned medical documentation and filed records accordingly.
    • Built patient loyalty by always accommodating to their needs and requests.
    Salon Manager & Front Desk Associate 09/2006 to 07/2012 TanFever West Palm Beach, FL
    • Met and exceeded daily/weekly/monthly sales goals
    • Consulted with customers in a professional,upbeat manner.
    • Ensured customers were educated on safe tanning practices and that all company and legal requirements were met.
    • Cash handling,opening/closing business.
    • Daily administrative paperwork,and goal tracking.
    Education and Training
    Web Design and Development 2007 Florida Career College West Palm Beach, FL
    High School Diploma: High School 2003 Palm Beach Lakes High School West Palm Beach , FL
    Skills
    CMS, CSS, HTML, JavaScript, WebDesign
    This resume is created in 7 minutes.
    Professional Summary

    Professional Salon Manager knowledgeable about budgeting, inventory controls, and compliance standards. Hardworking and quick learning professional with excellent administrative and business management abilities. Over seven years' experience in the field.

    Skills
    • Time management
    • Inventory controls
    • Problem-solving skills
    • Accurate money handling
    • Budget administration
    • Relationship/team building
    Work History
    Salon Manager, 08/2015 to Current
    Olive's Nail & Spa Pinecrest, FL
    • Oversaw daily operations of the salon, including employee performance, facility cleanliness and sales.
    • Maintained general appointment calendar and set shift schedules.
    • Controlled inventory by tracking expenses, purchases and shelf stock.
    • Served as a primary point of contact for members and guests for information on spa products and services.
    Salon Manager, 11/2011 to 02/2015
    Venetian Nail Spa (Coral Gables) Miami, FL
    • Provided coaching, mentoring, and consultation to staff to enhance staff development.
    • Consistently received positive feedback from guests on performance reviews.
    • Maintained work area in a clean and neat fashion to stay productive.
    • Handled guest complaints calmly and professionally.
    • Maintained general appointment calendar and set shift schedules.
    • Controlled inventory by tracking expenses, purchases and shelf stock.
    Education
    High School Diploma: 2007
    Coral Gables High School - Coral Gables, FL
    Certified Cosmetologist: Currently Attending for License
    La Belle Beauty Academy - Miami, FL