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Professional Summary
  • Customer service plus industrial LTO driving experienced  professional seeking a job. Self-motivated with exceptional communication and computer capabilities. 
Skills
  • Customer-oriented
  • Skilled problem solver
  • Speak some Spanish

  • Active listening skills
  • Computer literate
  • Motivated team player
Work History
Owner 01/2009 to Current
Lightning Taxes Chatsworth
  • Independently analyzed accounts and reports impacting taxes.
  • Maintained daily bookkeeping report.

Customer Service 03/2013 to 11/2015
Lowes Dalton
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Also unloading the store inventory by hand and using fork and pole lift trucks to stock . 

Sample Assistance 03/2014 to 11/2014
Challenger Dalton, Georgia

                   

  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
  • Scheduled daily inventory pickups and deliveries with Fed Ex and UPS.                
  • Drove fork and pole lift trucks in receiving and shipping.. 


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Professional Summary

Seasoned yacht services professional offering over 30 years' expertise in stem-to-stern yacht services management, operations management, and client relationship building. Experienced in operating all mechanical vessel systems and piloting sailing and motor vessels up to 93 feet in length. Committed to providing personalized services tailored to clients' needs and finances while seeking opportunities to improve their investments. Accomplished in developing effective hurricane plans to protect clients' property- incurring zero losses in nearly 30 years.

Skills
  • Business Operations Management
  • Account Management
  • Client Relationship Management
  • Vessel Maintenance and Refitting
  • Full-Service Yacht Management
  • Charter Program Management
  • Event Planning and Management
  • Staff Development and Leadership
  • Dockmaster Management Computer Knowledge
  • Parts Management
Work History
Service Writer, 07/2019 to Current
Safe Harbor Glen Cove Glen Cove, New York
  • Consulted with customers to assess service requirements and produce accurate orders.
  • Presented different repair options to customers to help each person make appropriate choices.
  • Logged, time and materials to work orders and change orders into Dockmaster database to track job status.
  • Gathered information through research and vendor inquiries to provide job estimates.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Conducted periodic analysis of current spare parts inventory levels to determine needed parts.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Assistant Manager - Inventory Manager, 03/2018 to 04/2019
West Marine Inc. Delray Beach, Florida
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Developed loyal and highly satisfied customer base through proactive management of team, and customer service strategies
  • Coached team on effective upselling and cross-selling methods as well as basic marine training instruction
  • Completed inventory audits to identify losses and project future demands
Owner And Operator, 01/2000 to 08/2019
Marine Nautical Services Fort Lauderdale, FL
  • Direct day-to-day operations, full-service yacht management company, providing guidance and supervision to a team of 2, plus sub-contractors while managing up 8 accounts for clients with yachts ranging to 93 feet
  • Service, maintain, and relocate vessels for clients' convenience, transporting vessels to areas throughout , Florida, the Bahamas, and Caribbean for use; provide emergency services to clients throughout Florida and the Bahamas
  • Provision and staff vessels for extended trips, ensuring all elements conform to clients' specifications and preferences
  • Schedule preventive and annual maintenance, working with clients and vendors to maintain related budget and expenses when managing minor and major refits
  • Designed and implemented hurricane plans, protecting clients' vessels from significant damage or complete loss during natural disasters
  • Cultivate relationships with clients, personalizing services to clients' changing needs and preferences
Service Technician, 01/1999 to 05/2001
Hideaway Marina Pompano Beach, FL
Service Manager, 01/1989 to 01/1999
Tropical Diversions Yacht Services Hollywood, FL
Education and Training

Electronic Technology Studies - Broward Community College – Davie, FL

Liberal Arts Studies - Hobart College – Geneva, NY


TWIC TSA Card Holder
Global Entry Trusted Traveler


ABBRA Certification @2018 Refit Exhibition and Conference

Sunseeker Yacht Service School , 2000

Cruisers and Rampage Yacht Service School , 1999

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Summary

People-oriented Hair Stylist who has worked in the industry for over ten years and loves it. Dedicated to making others feel good about themselves and putting smiles on their faces. Has experience in color, cutting, managerial duties & organizational skills.

Skills
  • Coloring
  • Cutting
  • Highlighting
  • Bridal
  • Braiding
  • Extensions
  • Innovative hairstyling techniques
  • Manicuring
  • Hair artistry professional
  • Team leader & quick learner
  • Business management
  • Outstanding customer service
Experience
American Girl Place New York New York, NY Hair Salon Manager 09/2017 to Current

As the first ever hair salon manager at American Girl Place my duties include styling, payroll, inventory hiring, firing coaching and being a team leader. In the past year I have helped create and successfully launch American Girls first ever licensed Hair salon that creates up-do's for little girls.

Visions Hair Studio - Steel Magnolias Glenwood, NJ Hairstylist 06/2008 to 09/2017
  • Educate clients on proper hair care
  • Use state-of-the-art techniques in coloring and treating hair with Paul Mitchell, Aveda, Redken and Pravana products
  • Conduct weekly salon inventory and pre-book appointments to guarantee repeat business
  • Sanitize workstations and salon equipment for safety & cleanliness
  • Develop new hair styling techniques using creativity & knowledge of trends
  • Set up workstations & treatment room with necessary products, equipment and supplies
  • Designed traditional & contemporary hair styles for men & women
Rumours Hair Salon Vernon, NJ Stylist Assistant 12/2006 to 07/2008
  • Shampooing, mixing color, & doing blowouts
  • Keeping stations and salon clean & orderly
  • Inventory & laundry
Education and Training
Paul Mitchell Education

Over the past 10 years I have continued to take  Paul Mitchell courses and education classes. These include but are not limited to cut, color, style, and managerial courses.

Pravana Education

Over the past 10 years I have taken multiple Pravana courses and education classes. These include but are not limited to cut, color and style.

Redken Education

Over the past 10 years I have taken multiple Redken courses and education classes. These include but are not limited to cut, color and style.

Cosmetology 2008 Sussex County Technical High School, Sparta, NJ, USA

Over my 4 years at Sussex County Technical High School, I received extensive training in the cosmetology field. During this time I learned the skills necessary to take my state exam & obtain my state license. This experience gave me a chance to get my high school diploma and train for the field that I wished to pursue at an early age.

Activities and Honors
  • Fashions Night out
  • Braid bars
  • Bridal Shows
  • Fashion Shows
  • Video Shoots
  • Photoshoots
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Professional Summary
Certified master hair stylist with 14 years of experience in healthy hair services I have a extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. I'm very Ambitious, hardworking Hairdresser possessing extensive knowledge of industry changes, modern and classic hair designs and hair care techniques for women, men and children.
Skills
  • Texas Licensed Cosmetologist for over 14 years.
  • Highly motivated self-starter worker.
  • Strong leadership but also teacher centered.
  • Cosmetology industry exposure to corporation and entrepreneur.
  • Networking expertise
  • Texturing services specialist
  • Outstanding client retention
  • Hair maintenance expert
Work History
COSMETOLOGIST, 01/2004 to 03/2010
JC PENNEY ARLINGTON, TX
  • Maintaining healthy client relationship with precision knowledge about in Chemical Services,Thermal styling,Cuts, and color services.
  • Promoting as well as educating clients on proper hair care products and the right tools needed to maintain healthy-looking hair.
  • Completed continuing education courses as well as safety training and certifications set forth by Texas Department of License and Regulations.
  • Maintained and clean,sterile, and organized work station before and after each client.



SALON OWNER, 03/2010 to Current
DESIRE4BEAUTY ARLINGTON, TX
  • Managing and organizing the salon ensuring that my business is up-to-date with Licenses and certifications.
  • Marketing, and designing all salon advertising such as, Website, Business card Flyer's, up-coming discount programs. Making sure inventory be properly done for products and tools.
  • Service high profile clients ensuring that the customers are satisfied at all time.
  • Making sure salon is profitable with documented counted money on a daily basic.

Education
High School Diploma: 2002
LA VEGA HIGH SCHOOL - WACO, TX



CERTIFICATION: COSMETOLOGY, 2003
OGLE - ARLINGTON, TX
  • Hair, Nails and Skin training



INSTRUCTOR CERTIFICATION: COSMETOLOGY INSTRUCTOR, 2016
OGLE - FORTH WORTH, TX
  • Master Education training
Accomplishments
  • 2003 & 2016 Graduated OGLE with Attendance Award for a 100% Cosmetology and Instructors training.
  • 2005 Promoted to Senior stylist 2005 within 1 year of working for JC Penney as a cosmetologist employer.
  • 2006 Promoted to Master Stylist with in 2 years of working for JC Penney as a cosmetologist employer.
  • 2006/2007/2008 Golden Scissors Award for Master Stylist making JC Penney over $50'000 a year.