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Summary
Seeking a part-time position as a Dental Hygienist in a private practice Skills 29 years experience as a Hygienist Experience RDH 1 26 years of experience in General Dentistry 3 years of experience in Periodontal practice Provided scaling and root planning, soft tissue curettage, Local anesthesia, Nitrous Oxide sedation, Digital radiographs and Oral Hygiene education Familiar with Dentrix Dental Software and Open Dental Software and The Florida Probe Voice activated probing software Have assisted occasionally on many restorative procedures Have assisted during periodontal surgery including osseous surgery and gingival grafts
Experience
07/1995 to 12/2016
General Dentistry
07/1995 to 12/2016
07/1995 to 01/1998
RDH Robert L Kitto, DDS Santa Maria, CA
01/1995 to 06/1995
Charles E. Wood, DDS Albuquerque
  • NM Retired Michael D Haight, DDS Albuquerque, NM .
03/1992 to 12/1994
Girl Scouts of America Leader Church Childcare Leader Girard G. Brenneman, DDS Santa Maria, CA
  • Retired 12- 16 .
01/1992 to 01/1995
RDH Anthony Riforgiate, DDS Santa Maria, CA
01/1992 to 01/1995
Richard Healy, DDS Santa Maria, CA
01/1988 to 01/1996
President of Dental Hygiene Class
01/1988 to 01/1991
Retired Robert L Dix, DDS Niceville, FL
  • Assisted occasionally in Osseous surgery and gingival grafts, suture removal And applied and removed perio dressings Licensure in NM and CA includes expanded functions in Local Anesthesia, soft tissue curettage and Nitrous Oxide.
  • Licensure in OR has Expanded functions pending upon completion of classes in Local Anesthesia and Nitrous Oxide.
  • I petitioned the OR Board of Dentistry but they did not approve my classes to administer Local Anesthesia and Nitrous Oxide despite my 26 years of experience in administering it in CA and NM.
  • My interest include learning to Fly Fish, hiking to the many waterfalls in OR, rafting, flower gardening, baking and spending time with my Family.
  • We are a Military Family and time together is golden.
Education and Training
1988
Associate of Science: Dental Hygiene Pensacola State College Dental Hygiene
Associate of Science: General Sciences General Sciences
Skills
Anesthesia, CA, DDS, Dentistry, surgery
Additional Information
  • Licensure 2017 Oregon RDH H7 New Mexico RDH DH1 California RDH 15 RDH Florida DH0008 CDA AdA Certified Dental Assistant
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Professional Summary
I have had the role of Invoice clerk for 17 years (1) and again(2005 until now), I am dedicated to my job 110%, my responsibilities consist of releasing invoices for payment, research, filing claims, training, working closely with management and clearing the monthly journal. I worked in the Accounting/Cash office for 3 years (1) my responsibilities there were to collect money and count all registers, enter data into the system, balance the room, send statements for charge accounts, order change, and clear the financial reports on the monthly journal. I've also worked 3 years in the Claims department and 3 years in receiving. I am a very positive person and get along great with others, I am organized and have the ability to multi-task. I have always received Exceeds expectations on my yearly evaluations.
 
 I have been with Walmart since November 23rd 1987
I was sworn in on December 15th 2016 as a Guardian ad litem
Core Qualifications
  • Results-oriented
  • File/records maintenance
  • Computer proficient
  • Quick learner
  • Financial records and processing
  • Training and development
Experience
Invoice Clerk
August 1990 to Current
Walmart Laurens, SC Provided onsite training. Clearing the monthly journal, filing claims, research, releasing invoices for payment and working closely with management. I had a main role in inventory and help to bring good numbers from year to year.
Accounting/ Cash office
August 1995 to September 1998
Walmart Laurens, SC
Collecting and counting registers, ordering change, working closely with the Bank, researching and making corrections, sending statement for charge accounts, clearing financial reports on the monthly journal, balancing the room.
 
mail girl
October 1987 to November 1987
Finance co Laurens, SC Going through mail, sending out flyers
Ready to Wear
November 1986 to March 1987
McCrory Clinton, SC Filled orders, and worked in the office
Receptionist
April 1985 to June 1986
Just Hair Laurens, SC I answered the phone, made appointments and washed towels
Sales clerk
February 1984 to April 1985
S-mart Laurens, SC Ran cash register and sales clerk
Education
High School Diploma : 1986 Faith Christian School Laurens, SC, USA
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Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
 
Personable and responsible retail associate with 3 years in retail and customer service. Solid team player with upbeat, positive attitude.
 
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
 
Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail industry.
Outgoing waitress offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
 
High energy, outgoing waitress with a dedication to positive guest relations. High volume dining, customer service and cash handling background.
Highlights
  • Adaptive team player
  • Fashion knowledge
  • Opening/closing procedures
  • Persuasive
  • Meticulous attention to detail
  • Focused on customer satisfaction
  • Skilled multi-tasker
  • Trained in liquor, wine and food service
  • In-depth food and wine knowledge
  • High-volume dining
  • Upbeat, outgoing and positive
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Customer service expert
  • Point of Sale (POS) system operation
  • Highly responsible and reliable
  • Works well under pressure
  • Exceptional interpersonal skills
Experience
Salesperson Oct 2016 to Mar 2017
Sheetz Littlestown, PA Successfully interacted with customers and retail buyers to expedite orders. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Maintained adequate cash supply in cash drawers in multiple checkout stations. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Organized weekly sales reports for the sales department to track product success. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Managed quality communication, customer support and product representation for each client.
Waitress Jun 2015 to Jul 2016
La Bella Italia Littlestown, PA Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs. Consistently adhered to quality expectations and standards. Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Effectively used items in stock to decrease waste and profit loss. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Maintained a professional tone of voice and words at all times, including during peak rush hours. Promoted and endorsed the company to bring in new business. Facilitated prompt and accurate seating and service of all guests. Routinely checked menus to verify they were current, clean and wrinkle-free.
Phone Girl Jan 2014 to Aug 2014
Pizza Box and Hoagie Shop Manchester, PA
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education
High School Diploma, General Courses 2016 Littlestown Sr High School Littlestown , PA, USA
This resume is created in 7 minutes.
Summary
Results focused Supply Chain Professional with 19 years of success in supply chain planning, global logistics and external manufacturing with one of the world's leading consumer product manufacturer, plus 1 year with global leader in the beauty care industry.  Developed production plans, executed initiatives and streamlined processes to optimize business performance and efficiencies driving productivity while reducing cost. Recognized for operating with discipline, having keen attention to details and being on point with customer service skills. Proven ability to build relationships with customers, suppliers and .  Manage through data and analyze data to identify trends, risks and opportunities.  proactive and solutions focused, always with customer first approach.  Agile in responding to fast changing business needs; quick to master new processes and structures.
Areas of Expertise
  • Experienced in production and material scheduling
  • External supplier manufacturing/3PL
  • Supplier Performance
  • Project Planning/Execution
  • Customer Service/Order Management
  • SAP,ERP,JDA-Manugistics, BW
  • Logistics Shipment & Delivery
  • Rough Cut Capacity Planning
  • Budgeting/Forecasting
  • End to end supply chain
  • KPIS and Case Fill Rate Root causing
  •  Vendor Managed Inventory
  • Inventory Analysis and Control
  • Knowledge of 5S methodology
  • Experience in value stream mapping
  • Fluent in Spanish
  • Basic Italian
Experience
Site Integrated Planner/Buyer (Cover Girl Cosmetics)
October 2016 to November 2017
Coty Inc Cincinnati, OH
Site Integrated Planner/Buyer (Cover Girl Cosmetics)
October 2014 to October 2016
Procter & Gamble Cincinnati, OH  Fully integrated production planner responsible for creating master production schedules for 4 Cosmetics External Contract Manufacturers located in Canada, North America, Germany and Czechoslovakia.   Responsibilities included: Managing cosmetics global supply chain using SAP with finished goods and intermediate product being sourced from Europe, Canada and US to our Hunt valley, MD, Distribution Center.Analyze Customer Service risk and communicated during Daily Directional Calls to upper management.Execute phase in and phase out strategies for finished goods and raw materials.Lead external manufacturing sites to maintain accurate delivery schedule while maintaining production, 99% Customer Service targets and achieving a downward inventory glide path for 8 consecutive months and fiscal year-end targets.  Lead weekly calls with External Manufacturing sites in Germany, Canada and US to review schedule, capacity and service results.Work closely with External Manufacturing partners and P&G Supply Network Operation teams, to deliver key cosmetics initiatives for the US and European markets in a timely manner.
Site Integrated Planner/Buyer (Dental Floss-Glide/Oral B)
February 2008 to October 2014
Procter and Gamble Cincinnati, OH Fully integrated production planner responsible for creating master production schedules for 5 Oral Care External Contract Manufacturers located in North America, China and Ireland.   Responsibilities included: Managed complex global supply chain planning for dental floss P&G brands representing 80% of the global volume in production. Using SAP, managed raw materials and intermediate production being sourced from North America to Europe, and finished goods production in North America and Asia for global markets in NA, Latin America, Asia and Europe.Analyze Customer Service risk and lead Daily Directional Calls with other planning teams, communicating to upper management.Execute phase in and phase out strategies for finished goods and raw materials resulting in minimal costs to the company and on time delivery during promotions.Managed planning production for Costco's quarterly promotional events and regular turn business, which represented 30% of volume for the P&G floss business.Lead external manufacturing sites to maintain accurate delivery schedule while maintaining production, 99% Customer Service targets and achieving a downward inventory glide path for 4 consecutive years and fiscal year-end targets.  Lead weekly calls with External Manufacturing sites in US and Europe to review schedule, capacity and service results. Ensure the timely production for initiatives with minimal inventory/scrap costs to business while balancing capacity. Analyze customer demand forecast to determine product mix and line capacity requirements. 
Customer Logistics Services Coordinator
July 2000 to January 2008
Procter and Gamble Cincinnati, OH Belonged to an organization with high performing work systems which emphasizes team work and excellent customer service. The team manages responsibilities for customers from order acquisition to delivery. The job included a very interactive role with Sales, Logistics, Distribution Centers and external customers.  Managed transition of Puerto Rico business to NA Customer Service Center. Helped train various team members while managing orders and maintaining customer service results for Puerto Rico's largest grocery customer accounts.Worked order management responsibilities, including VMI (Vendor Managed Inventory) for Top Ten customers.Lead team of 2, as Single Point of Contact between Sales Team and Customers for manage orders for initiatives and promotional in and out events for P&G Top Ten customer.Co-founder and Leader of - Hispanic Employee Resource Organization- Chartered site affinity support group.  Lead 20+ members through various site wide events and teambuilding activities to improve Hispanic membership in group and create a diverse atmosphere and engagement with organization. Received highest job performance rating: #1 –only given to 7% of all P&G employeesReceived quarterly Diversity Award for diversity/inclusion site wide role model. Received recognition and accolades for HERO
Exports Customer Logistics Service Coordinator
August 1997 to June 2000
Procter and Gamble San Juan, Puerto Rico Promoted from C level to D level within 6 months of start with Company.Lead export team members through IWS project in our department and earning 1st place in team competition.Managed order acquisition, processing and logistical coordination for the Latin America and Caribbean basin markets.Worked with export documentation and ocean carrier sailing bookings. 
Education and Training
Bachelor of Arts Indiana University Bloomington, IN
POST IU BA- Business Foundation INTERAMERICAN UNIVERSITY OF PUERTO RICO Rio Piedras, Puerto Rico