Skin Care Specialist resume examples

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Skillful Skin Care Specialist resume

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Kayla Mitchell
Professional Summary

Dedicated OFAC Security Sancations and Global payments Representative motivated to maintain low que volumes and turn around times to contribute to company success. I have a very solid understanding of the dynamics of being in the OFAC industry, and a excellent reputation for driving overall operational improvements.

  • Call Center Operations
  • MS Windows Proficient
  • Time Management
  • Communication Skills
  • Cash Edge/ Transfer
  • SystemPartner Care/ Firserv.
  • SystemMainframe/ Systematics
  • Power Point / Excel
  • Strong Organizational Skills
  • Active Listening
  • Conflict Resolution
  • Problem Solver
  • Lotus Notes
  • Energetic Attitude
  • Creative Problem Solver
  • Customer-oriented
Work History
Customer Service Representative 1, 05/2019 to Current
CVS Caremark Pittsburgh, PA
  • Answer inbound inquires for Commercial and Medicaid plans
  • Review Accumulator infomation with members
  • Trained on People Safe system
  • Discuss drug cost and copays
Benefits Verification Specialist, 09/2018 to 05/2019
AmerisourceBergen Pittsburgh, PA
  • Verify patients up-to-date insurance benefits with Payers
  • Input data into the Patient Plus database system and fax out the Summary Of Benefits (SOB) to provider.
  • Obtain the patients current Deductibles, Out Of Pocket (OOP) max, and Coinsurance to update the
  • Cost-share Grid for billing purposes.
  • Complete 15-20 Benefit Verification's (BV) in a 8 hour work day.
Customer Service Representative, 08/2016 to 09/2018
Citizens Bank Pittsburgh, PA
  • Answered an average of 80-90 calls per day by addressing customer inquiries, solving problems and providing new product information
  • Managed high call volume with tact and professionalism
  • Initiated operations improvements to improve overall call center productivity -updated the exceptional language section in the new hire training guides
  • Offer and sale products the bank offers
  • Online Banking Tier III Specialist
  • Worked with Loan/Finance accounts
Customer Care Consultant, 05/2015 to 08/2016
PNC Bank Pittsburgh, PA
  • Provide accurate and appropriate information in response to customer inquiries
  • Address inquiries in a timely and accurate fashion.
    Formulate and enforce Service Center policies, procedures and quality assurance measures
  • Assist with the development of the call center's operations, quality and training processes
  • Properly direct inbound calls in phone queues to improve call flow.
  • Online banking Tier II specialist
Customer Service Desk, 02/2014 to 04/2015
Market District Supermarket Pittsburgh, PA
  • Guaranteed positive customer experiences and resolved all customer complaints
  • Processed and issued money orders for customers
  • Assisted customers with store and product complaints.
Sales / Customer Service, 03/2013 to 02/2014
Marshalls Pittsburgh, Pa
  • Maintained up to date knowledge of store policies regarding payments, returns and exchanges
  • Processed merchandise returns and exchanges
  • Described product to customers and accurately explained details and care of merchandise
  • Greeted customers entering the store
High School Diploma: 2014
Taylor Allderdice High School - Pittsburgh, PA
  • 3.5 GPA
  • Graduated with honors
  • Completed a 3 year Health Career Technology Program

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Job-winning Skin Care Specialist resume

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Argentina Taylor James
Professional Summary

I am a highly motivated and compassionate psychology professional with career experiences that impact mental health and social services. My casework experience includes assisting patients with mental disorders and clients affected by disasters. I continue pursuing academic and practicum experiences that enable me to accurately diagnose and direct treatment for young adults with mental disorders. Ultimately, I plan to pursue a doctoral degree in mental health and open a clinic dedicated to treating children and young adults with mental disorders.

  • Executing experimental and observational methodology, surveying and sampling techniques
  • Developing and applying interventions plans
  • Identifying and reporting criminal behavior
  • Managing multiple complex cases effectively
  • Implementing crisis intervention techniques
  • Discerning and documenting patient behavioral challenges
  • Documenting and Managing Casework for Patients
  • Demonstrating interpersonal and listening skills
  • Employing critical thinking tactics
  • Engaging one-one and group presentation skills
  • Connecting and empathizing with clients and Children
  • Documenting written intervention plans
  • Planning and executing events to meet business objectives
  • Utilizing Microsoft Window Suite software
Work History
Caregiver SCS Agness, ORS
Disaster Case Manager II, 06/2018 to Current
Disaster & Humanitarian Service Houston, Texas
  • Manage 25-35 active cases of clients impacted by Hurricane Harvey Disaster 
  • Make referrals to social service agencies to assist clients with returning to their lifestyle prior to the disaster
  • Market the disaster recovery services and resources assistance to impacted citizens
  • Works directly in the implementation and monitoring of recovery plans for disaster survivors
  • Ensures that clients are meeting the required goals of disaster case management services
  • Network with organizations to guide client through sequence of delivery without duplication of benefits or services 
  • Prepare and makes case presentations on behalf of client
  • Actively participate in long-term recovery groups where such exist
Case Manager/ Child Care Worker, 06/2017 to 06/2018
Beal Counseling & Associates Houston, TX
  • Admitted new clients by reviewing records and applications; conducting orientations. 
  • Provided care to children with emotional disorders 
  • Assisted with patient treatments for bipolar disorder, clinical depression, anxiety disorders, schizophrenia disorders 
  • Prepared clients' discharge by reviewing and amplifying discharge plans 
  • Coordinated discharge and post-discharge requirements 
  • Performed orientation and training, and made resource referrals for patients' family members 
  • Maintained clients' records by reviewing case notes; logging events and progress.
Pasar Activity Specialist Intern, 08/2016 to 05/2017
Plano Independent School District Plano, TX
  • Assisted PASAR managers with planning and supervising extracurricular 
  • Assisted students with completing homework and learning computer programs in a structured safe environment. 
  • Modeled and use teachable moments to reinforce appropriate social skills and conflict resolution for students. 
  • Coordinated and managed art, music, and other activities designed to promote creativity, and critical thinking. 
  • Assisted site manager with arrival and departure procedures for students to promote accountability and security
Development Manager, 07/2015 to 06/2016
Freedom And Solutions, Inc. Richardson, TX
  • Identify and build relationships with local charities and shelters 
  • Manage 10 to 12 client representatives 
  • Conduct second round interviews of candidates 
  • Manage and report finances for inventory 
  • Coach management skills 
  • Conduct road trips and small group meetings 
  • Lead office impact meetings 
  • Teaching marketing skills and techniques to entry-level client representatives 
  • Train and mentor client representatives into event and development managers
Case Management Summer Intern, 05/2014 to 08/2015
CJC Educational Consultants Houston, TX
  • Assisted with the preparation of new client admissions by ensuring the documentation of records 
  • Assisted with the preparation of client discharges by reviewing and amplifying discharge plans 
  • Coordinating discharge and post-discharge requirements 
  • Helped identify social service resources for client referrals 
  • Assisted with maintaining client records by reviewing case notes; logging events and progress.
Master of Education: Clinical Mental Health Counseling (LPC) (NBCC), August 2019 - Present
Texas Southern University - Houston, TX
Bachelor of Science: Psychology, May 2017
University of Texas At Dallas - Richardson, Texas
  • Completed a Bachelors of Science Degree with a major and minor.
  • Earned a 3.3 GPA in a major and minor course work.

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Experienced Skin Care Specialist resume

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Latachia Parker

Courteous  and accomplished company ambassador who builds lasting client relationships by supplying consistent and friendly service. To At-Risk clients and help them to strive toward a positive future.

  • Punctual and reliable
  • Responsible driver
  • Perfect attendance record
  • Time management skills
  • Courteous and polite demeanor
  • Dependable and reliable  
  • Exceptional written and verbal communication skills
  • Parent-child conflict specialist
  • Regulatory advanced directives knowledge
  • Exemplary people management skills
  • Compliance and regulations
  • Safety protocols
  • Alternative Discipline Techniques
  • Family and children's programs knowledge

As a Youth worker I would work with young people aged 13-19, encouraging them, providing them with support and helping them to achieve their potential. The primary focus of youth work is on the personal, social, cultural and educational development of young people in the US

04/2017 - Current Delivery Driver Fed-Ex | Boston, MA
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Maintained solid connections with established customers to promote new products.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Collected and tracked customer payments to meet financial demands.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures needed to complete and process all paperwork in a timely manner.
09/2015 - 03/2017 Bus Monitor Town of Wellesley | Wellesley, MA
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Helped drivers monitor and manage student actions to maintain bus safety.
  • Provided immediate and level-headed response to medical and other emergencies.
  • Conducted emergency bus evacuations using main and emergency doors.
  • Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
06/2014 - 06/2016 Driver New England Auto Delivery | Boston, MA
  • Maintained safe driving habits to protect property and general public on roadways.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Completed daily logs and issued papers to customers.
  • Worked with dispatch to update routes and inform customers of delays.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
07/2011 - 07/2014 Dental Assistant Watkin and Osorio | Boston, MA
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Took patients' blood pressure, pulse and temperature to record in patients' charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Laid out dental instruments and equipment before procedures.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Educated patients on treatment procedures and post-procedure home care.
01/2009 - 06/2011 Dental Assistant Boston Medical Center HealthNet Plan | Boston, MA
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and  equipment.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
11/2007 - 04/2008 Direct Care Worker Spectrum | Boston, MA
  • Worked with supervisory medical staff to review cases and improve care.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Monitored clients' progress to report necessary changes.
  • Developed strong and trusting rapport with each client to facilitate best care and assistance possible.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Worked to improve patient outlook and daily living through compassionate care.
09/2001 - 06/2003 Paraprofessional Educator McKinely Vocational High School | Boston, MA
  • Cleaned and organized classrooms for maximum efficiency.
  • Prepared various types of classroom materials to support teacher plans.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Evaluated academic performance on homework, tests and special projects to determine accurate grades.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Illustrated an in-depth understanding of evidence-based techniques used to foster academic progress, social inclusion and critical thinking.
01/1999 - 08/2001 Direct Care Worker Hillside Shelter Care | Boston, MA
  • Worked with supervisory  staff to review cases and improve care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Developed strong and trusting rapport with each client to facilitate best care and assistance possible.
  • Monitored clients' progress to report necessary changes.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
2011 Dental Asstisting Kaplan Dental Assisting School | | Boston, MA, USA Coursework in Dental Hygiene Graduated Summa Cum Laude
High School Diploma: High School Youth Build Boston | | Boston, MA, USA