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Summary & Skills
Highly organized and efficient in fast-paced multi tasking environments; reliable and punctual; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and QUALITY. I am also a passionate team player that possesses great interpersonal communication skills!
Work Experience
05/2014 to Current
Sales Associate Lilikoi Boutique Honolulu, HI
Trained With POS/Microsoft Systems
Perform Daily Operations
Develop Marketing Strategies
Networking With Vendors
Ordering Supplies
Building Customer Rapport
Creating Customer Database
Plan And Organize Fashion Shows
Participate with In-Store Contests/Goals
Customer Service
Re-merchandising Inventory
Handling Cash Transactions
Sporadic Store Deposit Deliveries
Helped in Training High Performance Sales Associates
Inventory Management
Styling
11/2016 to Current
Excecutive Assistant Pacific Retirement Strategy Honolulu, HI
Perform administrative duties for owner/management
Screening calls
Managing calendars
Meeting/Event arrangements
Preparing reports and financial data
Customer Relations
Managing daily operations
Organizing and maintaining files and records
Send and receive correspondence
Responsible for confidential company documents
02/2013 to 05/2014
Room Service Attendant Embassy Suites Honolulu, HI
Greet and escort guests 
Provide guests with Menus and other requests  
Assisted with orders and deliveries in a timely manner
Provided knowledge of menu items and establishment  
Multi-tasked numerous orders and deliveries
Inspected dining area and serving station for cleanliness 
Restocked supplies daily
Provided and maintained a safe environment during dedicated shifts
Performed efficient daily tasks during down time 
Upheld good communication skills with upper management 
Maintained a professional attitude and appearance at all times
07/2011 to 11/2011
Hostess/Server/Bartender Black Angus Steakhouse Lahaina, HI
Greet and escort guests 
Provide guests with Menus and other requests  
Assisted with orders and deliveries in a timely manner
Provided knowledge of menu items and establishment  
Multi-tasked numerous orders and deliveries
Inspected dining area and serving station for cleanliness 
Restocked supplies daily
Provided and maintained a safe environment during dedicated shifts
Performed efficient daily tasks during down time 
Upheld good communication skills with upper management 
Maintained a professional attitude and appearance at all times
06/2008 to 11/2010
Hostess Indigos Restaurant Honolulu, HI
Supervise and coordinate activities of dining room personnel
Provided a fast and courteous service to patrons
Schedule dining reservations
Arrange parties, special services, and events for dinners  
Greet guests
Escort guests to tables
Provide guests with menus
Assign work tasks and coordinate dining room activities
Inspect dining room serving stations for neatness and cleanliness
Inspect requisitions table linens and other dining room supplies
Provided training to new host staff members
Prepare beverages and expedite food orders in a timely manner
Assisted in collecting payments from customers  
Responsible for maintaining a safe environment during dedicated shifts
Uphold good communication skills with upper management
Complete incident reports when required and report them to supervisor Maintain a professional attitude and appearance at all times
09/2007 to 06/2008
Spa Attendant Heaven on Earth Salon & Day Spa Honolulu, HI
Greet clients as they checked in for spa services  
Maintain a clean and organized spa/desk areas  
Prepared and cleaned treatment rooms for service providers
Withheld direct communication with spa owner, director, service providers
Escort clients to treatment areas
Offer clients water, tea, and impeccable service 
Filed intake forms, inventory counts
Answer calls and create appointments
Worked special events during holidays and other occasions
Perform light housekeeping responsibilities
05/2007 to 01/2009
Plumeria Cafe Hostess The Kahala Hotel Honolulu, HI
Supervised and coordinated activities for dining room personnel
Provided fast and courteous services to patrons  
Scheduled dining room reservations
Assisted with large parties and special events  
Greet guests and escort to tables with provided menus  
Helped train new hostess staff  
Assisted in preparing beverages and food orders 
Communicated with managers on daily operations  
Responsible for maintaining a safe environment during dedicated shifts  
Uphold good communication skills with upper management
Complete incident reports when required and report them to supervisor Maintain a professional attitude and presentable appearance at all times
Education
Henry J. Kaiser High School Honolulu, HI, United States
This resume is created in 7 minutes.
Summary
Energetic and enthusiastic customer service professional with extensive customer service and sales experience. 
Skills
  • Account management
  • Business development
  • Product development
  • Creative design
  • Marketing material development
  • International import and export experience
  • Multi-task management
  • Trade show management
  • Social media marketing
Experience
Highland Garden Center Highland Heights, Ky Cashier 04/2017 to 06/2017 Customer service, answered phones, received payments, advised customers about products.
Montgomery Inn Boathouse Cincinnati, Ohio Server 09/2016 to 05/2017 Provided customer service in the food industry, took orders, delivered food and followed up to be sure customer was happy.
Hard Rock Cafe Honolulu, HI Server and Server Trainer 01/2013 to 08/2016 Provided customer service, took orders, delivered food, followed up with customer to be sure they were happy, and trained other employees
Margaritaville Honolulu, HI Server and Server trainer 01/2011 to 04/2013 Provided customer service, took orders, delivered food and followed up to be sure the customer was happy. Also trained new servers.
Unodomani LLC St Petersburg, Florida Part Owner, manager and sales 11/2001 to 12/2011 Managed employees, assigned task to associates and sales team, created and distributed jewelry lines and traveled to present at trade shows
Don Cesar Resort and Spa St Petersburg, Florida Massage Therapist and Spa Attendant 01/1999 to 01/2002 Provided massage therapy to clients, maintained all confidential personnel files, licensing and client information
Education and Training
General 1995 Highlands High School, Fort Thomas , Ky, US
Massage Therapy 1998 Humanities School of Massage, St Petersburg, Florida, US
General Studies Northern Kentucky University, Highland Heights, Ky, US
This resume is created in 7 minutes.
Professional Summary

Spa Attendant with almost 11 years experience in maintaining the day-to-day operations of a day spa and salon.  Background in Nursing, Secretarial works & Administrative works. A highly motivated person can work under pressure and has initiative and able to work under pressure and able to work under minimal supervision. I never cease to improve my craft and undertaking I engage in, and never give up on a work that I started until it is finished accordingly.

Skills
  • Excellent phone etiquette
  • Computer-literate
  • Proficient in Spa Soft
  • Fast Learner
  • A highly motivated person can work under pressure
Work History
Spa Attendant, 09/2006 to Current
Monte CArlo Salon & Spa 3770 Las Vegas Boulevard, Las Vegas, NV. 89109
  • Opening the spa and make it ready for the day
  • Greet all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Checking in all guest who will have service (like massage, facial or body wrap)
  • Giving guest tour of our spa and what they need to do before their service
  • Coordinate all aspects of guest services, including supply monitoring and facility maintenance.
  • Restock towels, spa products, juices  in all areas of the spa.
  • Clean all showers after each use.
  • Perform inventory and restocking products/supplies as necessary.
  • Handle guest complaints calmly and professionally.
  • Maintain the front desk workstation by keeping it clean and free of personal items.
  • Promptly attend to guest needs concerning the fitness room, locker room and relaxation area.
  • Attend to the locker area by laundering dirty towels and clearing away used slippers.
  • Refill shower and vanity dispensers.
  • I train all new hire female attendants
  • Closing the spa and make it ready for the next day


Executive Secretary, 05/2005 to 03/2006
RG Financial Services Limited (Philippines), Inc. Pasig City, Philippines
Secretary to Chairman and President of the company. Act also as a receptionist & General Secretary. Doing also some Accounting responsibilities like petty cash custodian, everyday cash flow & attendance of employees.
Executive Assistant, 06/2001 to 12/2003
Allcare Resources, Inc. Pasig City, Philippines
Assistant to the President and Managing Director. Responsible for smooth flow of applicant's step by step activities and documentation processes including daily office-related plans, that there must be amiable and aggreeable environment in all business transactions to everyone. Assist in program of activities when an employer is in Manila to recruit, interview, select or hire candidates/applicants. Assist in sourcing applicants/candidates.
Education
Bachelor of Science: Nursing, 1994
Galang Medical Center College of Nursing - Sta. Cruz, Manila, Philippines
Computer Secretarial: 1996
Cora Doloroso Career Centre - Makati City, Philippines
High School Diploma: 1985
Pio Del Pilar High School - Makati City, Philippines
This resume is created in 7 minutes.
Summary
Been a cook for over 8 years now I'm specialized on Pastry but my main three cuisines are French, Italian and Mexican in that order jump to the front of the house for a couple of years now too so I could get a feel of what the costumer really wants and how they truly want to experience their every meal. 
Worked from hotels to high class restaurants  Such as Presidente Intercontinental, Shangri La and Au Pied De Cochon and Artisanal Bistrot to small craft cafeterias such as La Ratatouille and Panera Bread to even Deli Like Lennys Deli all here in the U.S and Back home In Mexico
Skills
  • Good knife skills
  • Speak French, English and Spanish
  • Very Good with People
  • Baker
  • Pastry Chef
  • Pasta Chief
Experience
Server
Los Angeles, CA
Lenny's Deli/ Dec 2016 to Current I started to make good money here so thought it was time to just have one job drop Cabo first and then Uber and decided to learn the front of the house business to get a feel of the costumer and maybe later on be able to provide a better service as a cook and in all at the restaurant for now Ive learned what costumer really wants its not the food nor the service but in all they want a great or magnificent experience thats what makes them come back though sometimes can be hard for the BOH and FOH almost never got along I believe I mange to learn the main point of why that is and know I'm able to target them from now anywhere I decide to go. I have to be honest had a lot of Help From My Manager Zorto great Guy Learned a lot from him
Prep cook and Line Cook
Santa Monica, CA
Cabo Cantina/ Jul 2016 to Dec 2016 I think its one of the places I mostly enjoyed working at had three days as a prep cook and two as a line cook so got to have great manage of the food cause I did all the production and also did the end plate here is where I also got the chance to become an uber driver and later a server at Lennys but I knew I wasn't going to go through the same 3 jobs thing again so left early and kept the other 2 jobs
Driver
Santa Monica, C.A
Uber/ Jul 2016 to May 2017 Great way to make money but also it depends on how many hours you give it after I got the Lenny's job as a server I decided to stop Cabo Right away and then eventually this one too was used to 15-18 hrs shift so like I said I like the grind.
Cook B
Santa Monica, CA
Hotel Shangri-La/ Jan 2016 to May 2016 This is one of the other 2 jobs I had it was a great place really good people was in charge of the salad and pastry station but ultimately was also let go due to poor performance this is what I mean you can't keep three jobs for ever
Night baker
Santa Monica, CA
Panera Bread/ Dec 2015 to Jul 2016 Here its where it got a little intense I was super energized to work and make money so I not only had one job but manage to get three Panera was one of them Its was a great opportunity to get back to what I really love baking all types of Bread the experience was fun at the beginning everything was great but with time I came to prove that no mater how energized you might be you can't manage 3 jobs for ever sadly I was let go after I had a fall out with the managers it was a great season never the less.
Spa Attendant
Santa Monica, CA
Fairmont Miramar Hotel & Bungalows/ Oct 2015 to May 2016 The last of the Three jobs I had I was going to enter the fig but since I got this jib first my spa manager spoke badly against me so they wouldn't hire me I had the screening and the try out even spoke to the chef at the time but none the less it wasn't enough to get me in due to the little money I made here had to loofa for the other two jobs was in charge of cleaning the locker rooms keeping everything filled such as water tanks , gatorade tanks, soaps and shampoo bottles as well as to greet all costumers and help them in any need the may have out of all the bad manage to great a pretty good costumer service from all of this 
Cook B
Ciudad de México, CDMX
D'Amico Ristorante Polanco/ Apr 2015 to Sep 2015 Even though it was a short stay I was able to make good progress as I quickly became Head of the Pasta Station where we sereved more than 300 costumers every dinner service and we had 2 a day so it was extremely intense but also very fun the adrenaline rush was delightful after that got the opportunity to Come to the states and didn't think twice to jump on that wagon.
Head Cook
Mexico City
La Ratatouille / May 2013 to Apr 2015 After That Hotel Experience Got Convince By a Family Friend to Open up a Small Cafeteria with all types of food delights its was just me in the kitchen I was in charge of creating and designing the plates that we were gonna sell as well as the flavors of coffee Frappes and beverages we were going to display also handling food cost and all of that it was a very fun experience but after a while realized I need a bit more experience.
Pastry Cook C
Ciudad de México, CDMX
InterContinental Presidente Santa Fe Mexico/ May 2012 to May 2013 Here I worked Both in the hotel and in the Acclaimed Au Pied De Cochon here is where I was lucky enough to meet some of the greatest chefs in Mexico and be taught by then in both pastry and hot station but developed more of a thing for pastry was in the night shift all by myself in the 24 hrs restaurant in charged of the line as well as clean up and production where we had 10 desserts such as creme brûlée, fondant, apple tart,Raspberry ,Grand Marnier and Chocolate Souffle, Floating Islands etc. Also had to bake the bread for the morning shift and the Pettit Feurs.
Cook B
Ciudad de México, CDMX
Artisanal Bistrot/ Oct 2011 to May 2012 In charge of making sure the line was always ready for service as well as having everything the chef might need before he even asked for it at hand, learned the basics of French cuisine and how to Produce in small scale Sadly the restaurant close after just 8 months from opening but the head chef then took me To Presidente Intercontinental.
Education and Training
Not finished: Gastronomy CESSA University Campus San Angel 2011 Ciudad de México, CDMX, Mexico Only there for a semester got a into a huge fight with my dad and dropped out and left the house Started working ever since
This resume is created in 7 minutes.
Professional Summary

Detail-oriented professional with energetic work attitude and the ability to work as a team as well as on my own with no guidance. Excellent communication and organizational skills to work efficiently with both clients and fellow coworkers. Proactive individual with 15+ years in customer service, sales, and event production with capacity to take the lead in high-stress situations.

Core Qualifications
  • Results-oriented
  • Client-focused
  • Excellent communication skills
  • Listening skills
  • Energetic self-starter
  • Inventory Control Procedures
  • Loss prevention comprehension
  • Fluent in Spanish & English
  • Friendly and outgoing
  • Team player
  • Organized
  • CPR Certified
  • Flexible
  • Floor Set Design
  • Visual Displays
  • Protocol Promotions 
Experience
Victoria's Secret Pembroke Pines, FL Bra Specialist | Supervisor | Floor Manager 06/2010 to Current
  • Supports Best at Bras initiatives by displaying expert product knowledge and elevating skills of sales associates
  • Communicates effectively with direct manager, Sales Leadership Team and peers
  • Knows and uses all Victoria's Secret systems and procedures to enhance selling efficiencies and to complete non-selling responsibilities
  • Provided onsite training to new employees
  • Successfully led key loss prevention trainings which resulted in a 3% decrease in stolen merchandise.
  • Monitored multiple databases to keep track of all store inventory.
  • Provides feedback on improvement opportunities and any obstacles that hinder execution
Pembroke Pines, FL Child Care Taker 10/2003 to 05/2016
  • Attended to physical needs of children.
  • Provided a healthy, safe and welcoming environment.
  • Taught children personal care behaviors, including toilet training and feeding.
  • Routinely picked children up from school and activities.
  • Carefully monitored children's play activities.
  • Disciplined children and recommended other measures to correct behavior.
Metamorphecise Pembroke Pines, FL Spa Attendant 08/2006 to 10/2008
  • Checked members and guests in promptly for their appointments.
  • Supplied guests with robes, slippers and locker keys.
  • Coordinated and booked all spa service appointments for individual and group clients.
  • Responded to customer inquiries in a friendly and professional manner.
  • Tracked and effectively managed client flow throughout the spa.
  • Assisted spa technicians with room set-up.
Kid's Palace Pembroke Pines, FL Teacher Assistant 02/2003 to 08/2005
  • Organized activities that developed children's physical, emotional and social growth.
  • Redirected children to encourage safe, positive behaviors.
  • Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean.
  • Created daily lesson plans for activities.
  • Physically and verbally interacted with children throughout the day.
  • Collaborated daily with classroom teachers to keep activities running smoothly.
Education
Bachelor of Arts: Graphic Design 1995 Colegio Universitario Monsenor de Talavera, Caracas, Venezuela
Community Service
  • Volunteer, Common Ground for Conservation-America Verde, 2010-current
  • Volunteer, Miami-Dade Animal Service, 2013-current
This resume is created in 7 minutes.
Professional Summary

Dedicated Customer Service, motivated to maintain customer satisfaction and contribute to the company success. Highly enthusiastic customer service professional with many years of client interface experience, specially international and foreigners. Hard working , easy to learn

and flexible. Nominated for the 2013 E-Award of South West Florida for Customer Service .

Skill Highlights
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Adaptive team player
  • Opening/closing procedures
  • Computer Proficiency
  • Typing
  • Multi tasking
  • Customer Service
  • Internet Search
Work Experience
SPA Attendant Dec 2013 to Oct 2015
Hyatt Regency Resort and SPA - Bonita Springs, Florida

PRESENT

Housekeeper Jan 2012 to Dec 2012
Hyatt Regency Coconut Point Resort and SPA - Bonita Springs, Florida
Housekeeper Nov 2007 to Aug 2008
Hyatt Regency Coconut Point Resort and SPA - Bonita Springs, Florida
Sales Manager May 1996 to Nov 2001
Texan Medical Supplies - Quezon Avenue, Quezon City Manila, Philippines
Company Secretary Jan 1994 to Sep 1995
EM2 Electronics Philippines Inc. - Mandaluyong, Manila Philippines
Education and Training
Nail Technician 2015 Bonita Spring School of Cosmetology - Bonita Springs, Florida, USA
Management, Bachelor of Management 1988 University of the East - Manila, Philippines
High School Diploma, High School 1984 Our Lady of Lourdes School - Angat, Bulacan, Philippines
Grade School 1979 St. Paul School - Bocaue, Bulacan, Philippines