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Professional Summary
Professional stylist skilled at creatively conceptualizing and building an artistic framework around every unique individual. Pays close attention to detail and curates looks that engage and intrigue based off personal customization.
Work History
Guest Services Manager, 01/2018 to 08/2018
Garage Austin, TX
  • Implemented new techniques for guest conversion resulting in highest sales quarter to date.
Key Leader, 08/2015 to 01/2018
lululemon Chicago, IL
  • Powerfully lead and managed the retail floor team through the lens of exceptional guest and educator experience.
  • Customized 1-on-1 daily goal setting meetings to create a culture of taking responsibility and accountability for one's life, setting meaningful goals to support achieving one's vision and supporting one's team in doing the same.
  • Achieved monthly sales goal in highest activity retail location, increased participation in community outreach programs, managed scheduling needs and product sell-through.
Hospitality and VIP Specialist, 02/2015 to 01/2017
Presidio Chicago, IL
  • Launched the opening of new restaurant and cocktail lounge as core member of experienced F&B team under first time ownership.
  • Promoted to Head Server and co-manager of social media accounts, promotional events and community outreach.
Private Nanny, 10/2013 to 01/2015
Private Family Chicago, IL
  • Fulltime caretaker for baby girl of first time parents during her first years in life.
Account Representative, 09/2012 to 07/2013
GROUPON Chicago, IL
  • Excelling in fast paced and challenging environment.
  • Outperforming peers in revenue generation, opportunity analysis, attitude, and work ethic.
  • Built book of business rapidly through consultative approach, extensive knowledge of company tools, respect and trust of clientele, and hard work to deliver consistent results.
  • Developed marketing campaigns for 150+ businesses netting $500k million of revenue by creating competitive advantage through Salesforce analytics, consultative selling approach and knowledge of client's businesses.
VIP Personal Stylist, 03/2009 to 02/2010
Thread Lounge Chicago, IL
  • Sales, public relations, and management role for pop-up designer clothing boutique in Lincoln Park, Chicago.
  • Assisted in day to day operations such as event planning, merchandising, clientele relations and styling.
  • Leading sales associate for 6 consecutive months and later promoted to management.
Education
Bachelor of Arts: Psychology Human Development, 2011
DePaul University Lincoln Park Campus - Chicago, IL
  • Graduated summa cum laude~top 1% of class
This resume is created in 7 minutes.
Skills
  • Knowledge in Yardi, Maestro
  • Maxleases
  • Word, Excel, Craigslist
Work History
Assistant Front Office Manager, 01/2018 to Current
The Hotel Captain CookAnchorage, AK
  • Check guests in and out, providing great customer service
  • Supervisor of front desk team, reservations team and bellman staff during shift
  • Oversee 546 rooms. During our busiest times oversee an occupancy of 99%
  • Up sold standard rooms to our Captain's Deck/ Secure floor rooms
  • Increased customer service ratings through personable service.
  • Scored 100% on our recent Preferred Standard Hotels testing done by a Hotel shopper
  • Was promoted to manager after only two months after being hired as a front desk associate
  • In charge of scheduling and payroll
Leasing Manager, 01/2015 to 01/2017
The Golf Villas Luxury ApartmentsTucson, AZ
  • Promoted from leasing consultant to leasing manager within 3 months of employment
  • Front of the house, sales, tours, leasing, customer service,  giving residents a luxury welcoming experience, high level of demand sales
  • Performed all sales/ leases for incoming residents,  take perspective residents on daily tours, gave all property information
  • Daily apartment walk through to make sure all apartments are up to standard for move in, monthly property drives to ensure a lovely property appearance
  • Posting to Craigslist, and Facebook for marketing 
Bridal Manager, 01/2013 to 01/2015
Maya PalaceTucson, Arizona, United States
  • Floor leader of high fashion women's clothing and bridal sales
  • Maintained all inventory for bridal dresses and accessories
  • Personal stylist out on the sales floor, assistant buyer with assistance of the managers/ ordered new bridal gowns and clothing from the new years clothing collections
  • Created floor designs and displays/ window displays
  • Planned events, marketing and director of fashion
  • maintained companies Facebook and Craigslist
Stylist, 01/2011 to 01/2013
Fringe Hair SalonTucson, AZ
  • Educated clients about products and self-maintenance for healthy hair.
  • Cut, colored and styled clients' hair with precision and expertise.
  • Make up artist/ make overs 
  • Educated clients on products
  • Made monthly retail sale goals for products 
  • Completed safety training and certifications.
Spa Associate, 01/2007 to 01/2011
Planet Beach Contempo Spa Oro ValleyTucson, Arizona, United States
  • Sold Spa packages/ tanning products to customers
  • Meet weekly retail quota
  • Checked guest in and out of rooms
  • Maintained cleanliness of rooms
Education
High School Diploma: 2010
Mountain View High School - Tucson, Arizona
Cosmetology: Trade, 2011
Regency Cosmetology School - Tucson, Arizona
Associate of Arts University of Arizona - Tucson, Arizona
Professional Summary

I have been working with people and providing great customer service for over 10 years. I have been a hotel assistant manager for the past two years. Was promoted from front desk clerk to manager within two months of employment. I'm a hard worker, fast learner and great at training. I know I would fit perfectly in this position and would exceed your expectations. I am able to obtain any certificates or licenses needed for this position.

This resume is created in 7 minutes.
Summary
Highly motivated and goal-oriented professional committed to pursuing a long term career in hospitality. Offering many years experience working with various populations, demonstrating creative problem solving skills, strong leadership ability, and  exceptional communication... 
Skills
  • Outstanding Customer Service
  • Team Player
  • Affective Staff Training
  • Extensive Computer Knowledge 
 
 
  • Business Management
  • Flexible Schedule
  • Solving Customer Complaints
  • Managing Labor Costs
Experience
General Manager Apr 2015
Mangrove Mamas Sugarloaf Key, FL

Payroll, Billing, Control Labor Cost, Scheduling, Hiring, Supervising Staff and Food Quality, Bartending, Serving, Hosting, Expediting, Floating, and Customer Complaints and Happiness

Stylist Jan 2015
A Caribbean Dream Salon and Day Spa Big Pine Key, FL
Salon Owner Jan 2013 to Feb 2015
The Mane Spot Salon Woonsocket, RI Staff Management, Trained Staff, Guaranteed Repeat Clientele, Promoted and sold Salon Services and products, Maintained Labor Costs, and Quality Control
Stylist Sep 2009 to Dec 2012
Hair We Are Woonsocket, RI
Lead Server Apr 2009 to Sep 2012
Glocester Country Club Harmony, RI Serving, Prepping, Hosting, Bussing, and Payroll
Business Accounts Manager Jun 2004 to Jul 2009
Express Drywall Woonsocket, RI Payroll, Tax Preparation, Accounts Payable and Receivables
Manager Sep 2000 to Jun 2004
Sunrise Bagel Woonsocket, RI Ordering, Supervising Staff, Counter Customer Service, Inventory, Assisting with Food Prep
Education and Training
Cosmetology 2009 Euphoria
Cosmetology American Safety Council
This resume is created in 7 minutes.
Objective
Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player. Experienced sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Stay up-to-date on latest market trends and product changes. Seeking to build upon 1 year experience in challenging new position.
Skills
  • Inventory management
  • Accurate money handling
  • Sales expertise
  • Outgoing personality
  • Enthusiasm
  • Hard-working
  • Time management ability
  • Confident  
 
 
Relevant Experience
Promoted to Sales Lead after only 4 months. Mentored 5 new sales associates. Resolved a lot of customer service issues to maximize loyalty and retention.
Experience
07/2016 to 01/2017
Stylist Francesca's Milwaukee, WI Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending more sales items. Perfect pairing the customers items with additional products/clothing. Solicited referrals from satisfied clients.
03/2016 to 04/2017
Sales Lead Coqui Paperie & Gifts Brookfield, WI Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Trained all new sales employees on effective techniques. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Created attractive displays.
05/2017 to Current
Apple Master- Mobility Best Buy Menomonee Falls, WI I activate phones to different carries like Sprint, AT&T, and Verizon. I have to do training every month to make sure I am up to date on Apple products and all the new software/products they have to offer. Since I joined Best Buy, I have always surpassed my sales quota for that given month. I also have had an average of a 48% accessory attachment when a customer buys a phone.     
Education and Training
2017
Pius XI Catholic High School Milwaukee, WI, USA Member of the Rube Goldberg and Forensics teams.Completed advanced programs like United States history, Psychology, and statistics.  
2021
Bachelor of Science: Electrical Engineering University of Wisconsin-Milwaukee Milwaukee, WI, United States For my major it involves a lot of calculus courses and science courses. Also has a lot to do with computer coding and programming. After my first semester in college I realized it was a good fit for me because I like performing a lot of computer designing and using my brain to solve challenging problems.   
Activities and Honors
Current a member of a leadership program at University of Wisconsin- Milwaukee.